QuestionnaireACHandling12Feb08.DOC

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Attached to
AIRCRAFT GROUND HANDLING Federal contract opportunity
Solicitation number
FA5685-07-R-0041
Issued by
Department of the Air Force United States Air Forces in Europe - Air Forces Africa

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PAST PERFORMANCE QUESTIONNAIRE

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SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

PAST/PRESENT PERFORMANCE QUESTIONNAIRE

When filled in this document is source selection sensitive information – iaw FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION (offeror shall complete this section and forward to the Contracting Officer) Respondent - Please correct any information below known to be inaccurate:

Contractor’s Name: ____________________ Address: __________________________

Telephone Number: ____________________

Fax Number: ____________________

Email Address: ____________________

Point of Contact: ___________________________

Project Title or Brief Description of Work: _________________________________________________

Contract Number: ____________________ Dollar Amount: $____________

Contract Period or Dates of Performance: __________________________

Contractor performed as the _ Prime Contractor _ Sub-Contractor _ Key Personnel.

SECTION 2: RESPONDENT INFORMATION (to be filled in by respondent) Primary

Alternate Name of Respondent: ____________________ Name of Respondent: ____________________

Title: _____________________

Title: _____________________

Address: _____________________

Address: _____________________

Telephone Number: _____________________ Telephone Number: _____________________

Fax Number: _____________________ Fax Number: _____________________

Email Address: _____________________ Email Address: _____________________

SECTION 3: GOVERNMENT POINT OF CONTACT

PLEASE EMAIL COMPLETED SURVEY TO:

Mr. Fred Moore – fred.moore@incirlik.af.mil or Mr. Joe Reich – joe.reich@incirlik.af.mil SECTION 4: EVALUATION (to be filled in by respondent) Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

#
Rating
Description
5
Excellent Performance
Contractor’s overall performance is recognizably above satisfactory. Innovative management actions have resulted in tangible benefits to the Government. Strives for continuous performance improvement and is committed to meeting Government goals.
4
Very Good Performance
Contractor’s overall performance is slightly above satisfactory. Self-initiated actions have resulted in performance identifiable areas, which clearly exceed the standards of performance expected.
3
Satisfactory Performance
Contractor’s overall performance meets established performance standards.
2
Marginal Performance
Contractor failed to meet many performance standards.
1
Unsatisfactory Performance
Contractor failed to meet most or all performance standards.
1
2
3
4
5

Quality of Performance

Q1 Quality & repeatability of operations & maintenance.

Q2 Quality of technical system testing and certification efforts

Q3 Quality/integrity of technical data/report preparation efforts

Q4 Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

Q5 Ability to implement current standard practices for aircraft grounds handling

Q6 Ability to implement current standard practices for other services

Q7 Adequacy/effectiveness of environmental safety procedures

Program Management P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements

P5. Successfully responded to emergency and/or surge situations

P6. Quality/effectiveness of sub-contracted efforts

P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management

P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Transition/Phase-in

T1. Contractor ability to smoothly transition resources and personnel.

T2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Management of Personnel E1. Ability to hire/apply a qualified workforce to this effort.

E2. Ability to retain a qualified workforce on this effort.

E3. Effectiveness of employee compensation towards quality of work.

1
2
3
4
5

Contractual Considerations C1 Accuracy in forecasting contract costs

C2 Ability to meet forecasted costs and perform within contract costs

C3 Ability to alert Government of unforeseen costs before they occur

C4 Sufficiency and timeliness of cost reporting

2. Please discuss each and every response for which you rated “Excellent” or “Unsatisfactory”.

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes

Default___ Convenience___ Pending Terminations___

No

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

What were the contractor’s most positive aspects in the performance of the contract?

What are/were the contractor’s most negative aspect in the performance of the contract? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature

Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to the following e-mail addresses:

fred.moore@incirlik.af.mil or Joe.reich@incirlik.af.mil

FA5685-07-R-0041

Attachment 3, 07 January 2008 SOURCE SELECTION INFORMATION – SEE FAR 2.101 and 3.104

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