Attachment 7 RFI Notice 3 (10 June 2020).pdf

Request for Information (RFI) Project: 36 WG Cell Phone IDIQ Solicitation: FA5240‐20‐R‐0002

Questions on the RFI

1. Based on the answers to the RFI #2, will the government allow for any additional RFI? If so can we get the date and time of RFI submittal.

a. Answer: No, based on the Government’s need for this requirement, the Government can only allow so many RFI amendments before needing to finalize this solicitation.

2. FOLLOW‐UP QUESTION: As required by Apple, all iPhones that are shipped to Guam are locked locally and unlocked if taken off island. Would Government consider allowing contractor up to 30 days to work with Apple to unlock devices?

a. Answer: Phones shall be unlocked at time of delivery. The delivery date will be stated on each Task Order. If needed, delivery dates can be negotiated.

b. ORIGINAL QUESTION: RFI Notice 1, Question 19: In Reference to page 8 on the PWS, please confirm that all CMD’s must be unlocked at the start of when the CDMD is issued by the

Contractor to the end user.

i. Answer: Yes, devices must be unlocked when the task order is awarded.

3. FOLLOW‐UP QUESTION: Please confirm that all devices must be carrier unlocked upon deployment to the end users.

a. Answer: The Contractor may have up to 30 days.

b. ORIGINAL QUESTION: RFI Notice 1, Question 6: If the iPhone11 devices are approved, can

Contractor provide E‐Sims to activate the device, so the sim slot can be used for traveling

Sims or other purposes?

i. Answer – Yes, this is acceptable as long as the phone is unlocked

4. FOLLOW UP QUESTIONS: Will the Government accept a list of dates of when destinations will be launched for roaming.

a. Answer: No, if the Government requires coverage outside of the required countries listed in the PWS, the Government will seek alternative methods of coverage.

b. ORIGINAL QUESTION: RFI Notice 1, Question 11: On the PWS page 4 of 30, Mandatory

Requirements Inside and Outside of the U.S., it states that “Devices may be provided with local phone numbers for the country in which they are to be used so that domestic calls made will not appear as long distance or international calls and long distance roaming charges are not incurred”, please advise:

i. In the event the Contractor does not have roaming agreements with a particular country would the command be open to purchasing a prepaid sim and the

Contractor can credit the account for the services used?

ii. Answer: No, if no coverage is available, the Government will seek alternative methods for coverage.

Request for Information (RFI) Project: 36 WG Cell Phone IDIQ Solicitation: FA5240‐20‐R‐0002

5. FOLLOW‐UP QUESTION: Currently one provider on Guam is tied into the FirstNet network with

AT&T. Can you advise if this IFB is positioned for a sole source to this provider? For competitive bidding can we remove this requirement?

a. Answer: This is not a sole source requirement. This capability is not exclusive to FirstNet.

This refers to the ability to conduct and deliver public safety services and message notifications as primary users during periods of high activity. For example, at hoc, the

National Response Framework (NRF), National Incident Management System (NIMS), and the Incident Command System (ICS), which remain the standards for coordination during emergency events.

b. ORIGINAL QUESTION: RFI Notice 1, Question 42. Section 5, Commercial Mobile Devices

(CMDs).

i. “Devices shall support, without device modification, the option of using a

Government‐owned and/or Government‐operated cell network, or virtual cell network, during national emergencies, training exercises, and overseas requirements.”

ii. Q: Is this in reference to FirstNet? If so or if there are additional spectrum operating requirements, please provide.

iii. Answer: Yes, this is in reference to FirstNet Network. Modifications or service changes should not be required.

6. FOLLOW‐UP QUESTION: Can you advise in the event of high roaming usage, to ensure quality control on the roaming used, can the provider work with the COR to find alternatives to mitigate the cost of the roaming charges

a. Answer: See answer to original question, 54 on RFI Notice 1 (also copied below).

b. ORIGINAL QUESTION: RFI Notice 1, Question 54: Since this is a firm fixed price, how will the vendor be compensated if a change in services is requested?

i. Answer: Pricing is firm fixed‐price. Each task order will be made in accordance with the ELINs outlined in the attachments. The full definitions of each plan requested is outlined in the PWS. If a user takes a phone into a region, or country, not covered by the contract (based on the phone and the plan on that phone), the contractor shall disable service to that phone. The contract shall not be required to provide service outside the scope of this contract.

1. For example, a local phone taken outside of Guam shall have services disabled.

a. Note: the PWS states that local/domestic includes:

i. Free nationwide (includes from Guam to Continental US, Alaska, or Hawaii) long distance

ii. Free domestic/local roaming (calls originating from Guam, Continental US, Alaska, or Hawaii will be considered domestic/local)