Question_Set_3.docx

Question Set #3 Question: What is the total number of students the proposal is expected or required to support? (Are the same students attending multiple classes or different students each course?)

Answer: 49 Students. There will be different students attending each course. The intent was to request a variety of courses to match unique objectives each work center has in accomplishing the mission.

Question: Are the issued laptops meant to be taken home or can they be used as classroom materials also?

Answer: The students will not have the laptops outside of class. The laptops are intended to be used as classroom learning material/stations and the contractor will retain the laptops at the end of each day’s instruction as they (the contractor) see fit.

Question: In the RFQ (792 ISS - IT Onsite training in Hawaii), course Installing and Configuring Windows 10 is requested to be taught on Aug 19-23 2019. However, Microsoft has notified us that this course is going to be retired and not available beginning 30 June 2019.

Answer: Please provide pricing for MD-100: Windows 10 Associate (Modern Desktop) instead of Installing and Configuring Windows 10.

Question: Standard duration for ITIL is typically 3 days, but you have this listed at 5 days. Would the customer be willing to bring the duration down to 3 days?

Answer: We will bring the course duration down to 3 days 22 July - 24 July 2019.

Question: The Installing and Configuring Windows 10 (CLIN 0006) is listed “w/exam vouchers”. Are exam vouchers a requirement for this training or is this a mistake?

Answer: Exam Vouchers are a requirement. It provides the students an opportunity to meet one of the requirments to obtain a MCSA Windows 10 Certification.

Question: On page three it states “The contractor shall provide training laptops. These laptops may NOT be mailed to the government ahead of the start of class. The government does not intend to retain the laptops upon completion of training.” Logistically we have to ship laptops ahead of class, particularly to Hawaii to make sure all equipment and any other ancillary arrive on time. Please clarify as the following page states under deliverables: “Training Materials, Digital and Physical – 7 days prior to class start.” - ??

Answer: The training materials refer to physical and digital training/study materials that are part of the class curriculum. Unfortunately, the building we are located in doesn’t allow us to bring in outside laptops/IT hardware because of security concerns. We would have nowhere to store the laptops before the class begins, which is why we were asking for the classroom instructor to bring them with.

Question: Exam Voucher: Would a 6 month exam voucher be acceptable?

Answer: No, 12 months is required.

Question: Travel. Are the students located in Honolulu, HI or outside of HI?

Answer: The students are located on Oahu, the same island as Honolulu, HI.

Question: Lodging. Regarding the lodging requirement: What are the gender of the students? For example, how many males & females?

Answer: Students will not require lodging.

Question: Food. Meals are not included as a requirement in the RFQ. Are we to assume that students will purchase their own food?

Answer: Yes, that is correct. The students will purchase their own food.

Question: Personnel. Are all of the students military personnel (ie. Air Force)?

Answer: Yes.

Question: Training. Information Technology Infrastructure Library (ITIL). Does any of the students’ currenly have ITIL certifications?

Answer: No they do not.

Question: Lodging. Are there any location restrictions to housing students?

Answer: Students will not be housed.

Question: Can student lodging be CO-ED?

Answer: Students will not be housed.

Question: If space is available, can we secure loging via the Air Force Inn for the students?

Answer: No. Students will not be housed.

Question: Will the students be traveling on Official Military Orders to attend the ISSI IT Training?

Answer: No, all students are local and do not require orders to attend training.

Question: The Technical Quote section states that the Offer or Representation and Certifications - Commercial items must be completed on http://orca.bpn.gov, do you mean SAM.gov instead?

Answer: Yes. To submit a quote or be considered for an award the offeror must me registered in SAM.gov.

Queston: What is the proposed date that the contract will be awarded?

Answer: We anticipate 5 July or sooner, depending on when all quotes can be evaluated.

Question: How soon after the contract award will the Contractor have access to the student’s information (e.g. Names, etc.)?

Answer: Within 5 business days.

Question: Can the course outline contained in the Contractor’s RFQ Proposal satisfy the requirement in Section 7.4 of the RFQ that states, “The contractor shall provide a course outline and will coordinate the course outline with the customer no later than 15 days after the date of the contract.” Asking because there is a possibility that the start of the first (1st) training course of 15 July 19 may occur prior to the date of this requirement. For example, the quote are due 1 July 19 and the first course is scheduled to begin 15 July 19. Depending on the contract award is granted, 15 days after the date of contract may be overcome by events (OBE).

Answer: Contractors may submit their course outline with their quote or immediately upon award. Any coordination with the 792 ISS, can occur after.

Question: What other attributes other than the course outline and objective should the course outline include? Asking because the course dates, duration, and hours of training are already specified as a requirement in section 7. In addition, those details will be provided in the Contractor’s RFQ Proposal.

Answer: Course outline and objectives are fine. Please include day to day breakdown of what objectives will be covered on which day.

Question: What is the total number of students the proposal is expected or required to support? (Are the same students attending multiple classes or different students each course?

Answer: 49 or less. There will be different students attending each course. The intent was to request a variety of courses to match unique objective each work center has in accomplishing their mission.

Question: Are the issued laptops mean to be taken home or can they be used as classroom materials also?

Answer: The students will not have the laptops outside of class. The laptops are inteded to be used as classroom learning material/stations and the contractor will retain the laptops at the end of each day’s instruction as they (the contractor) see fit.

Question: For the Vmware, you are asking for official courseware correct? This is a requirement if you are going to include testing.

Answer: Yes, we are requesting official courseware.

Question: For the Vmware vSphere Install, Configure, Manage, you have 8/12/19 - 8/23/19, but this is a 5 day course. Is it 12 - 16 Aug or 19 - 23 Aug?

Answer: It is 8/12/19 to 8/16/19

Quesiton: Is official MOC required for the Microsoft courses?

Answer: It is not required as long as the contractor has a comparable curriculum that helps students prepare for and pass the Installing and Configuring Windows 10 exam.