Q A.pdf

FLIR Fido X3 Questions and Answers

1. Which one of three Assurance Plans (One, Two or Three Years) is to be quoted? The synopsis did not indicate which plan.

Answer: One Year

2. With 4 different packages available, I just want to be sure we quote the correct one, as some include training, extended warranty and ongoing delivery of consumables. Below is a list of the 4 Military Fido X3 packages.

Is it possible to reach out to the end-user for confirmation of which package is being requested?

FN-12-MA

Fido X3 MIL KIT, X3 SE. Includes handheld Fido X3, day bag, MOLLE clip, rechargeable lithium-ion batteries (2), battery charger, AC power adapter, USB cable, spare inlet tip, M.E. Vapor Reference Standards (2), M.E.

Reference Standards (2), Maintenance Kit, Fido X3 Operator and Maintenance Manual, Fido Analyst Software CD-ROM with Operator Manual, and consumables starter kit {X3 Sensing Elements (2 boxes) and Advanced Sampling Swipes (4 boxes)} in a custom hard case for transport and storage.

FN-12-MA-1

Fido X3 MIL KIT, X3 SE Select Package. Includes the basic Fido X3 starter kit as well as one year sustainment of consumables (Request consumables on a quarterly basis from the Fido customer portal), warranty, software upgrades, initial operator training in Stillwater, OK (customer to cover travel costs), and customer support.

FN-13-MA

Fido X3 MIL KIT, X3 SE Premier Package. Includes the basic Fido X3 starter kit as well as two years sustainment of consumables (requested on a quarterly basis from the Fido customer portal), warranty, software upgrades, initial operator training in Stillwater, OK (customer to cover travel costs), and customer support.

FN-14-MA

Fido X3 MIL KIT, X3 SE Elite Package. Includes the basic Fido X3 military starter kit as well as three years sustainment of consumables (requested on a quarterly basis from the Fido customer portal), warranty, software upgrades, initial operator training in Stillwater, OK (customer to cover travel costs), follow-on training, and customer support.

Answer: FN-12-MA-1 Fido X3 MIL KIT, X3 SE Select Package. Includes the basic Fido X3 starter kit as well as one year sustainment of consumables (Request consumables on a quarterly basis from the Fido customer portal), warranty, software upgrades, initial operator training in Stillwater, OK (customer to cover travel costs), and customer support.