FA4890-15-R-0017_Boston_Whaler_FINAL_PWS_06012016.docx

department of the air force Headquarters air combat command acquisition management and integration center COUNTER NARCOTICS AND GLOBAL THREATS (CN&GT) Division BOSTON WHALER BOATS and support services

PERFORMANCE WORK STATEMENT (PWS)

01 JUNE 2016

Boston Whaler procurement AND SUPPORT SERVICES

1.0 MISSION OBJECTIVE.

The Department of Defense (DoD) Counter Narcoterrorism Program Office (CNTPO), currently being managed by Counter Narcotics and Global Threats (CN&GT) Division, was established to create worldwide Counter Narcotics (CN) Technology networks, infrastructures, and capabilities that are focused on the detection, identification, and disruption of narcotics activities and organizations. This contract effort will support the War Fighter in combating narcotics activities globally.

2.0 SCOPE.

2.1 The primary objective of this effort is to satisfy recurring requirements for Boston Whaler Justice Boats and related equipment, training and services. This equipment will fulfill the requirements for tactical transportation of Counter-Narcotics (CN) forces in support of selected partner nations teaming with the United States in CN activities. This contract will predominantly provide support in the United States Southern Command (USSOUTHCOM) Area of Responsibility (AOR) which includes Central America, South America and the Caribbean nations. Additionally, this contract may also be used by other combatant commands to fulfill requirements for tactical transportation of Counter-Narcotics (CN) forces support for other federal agencies, partner nation, and state and local authorities with CN missions and authorities similar to USSOUTHCOM.

2.2 Support under this contract is primarily subject to the authorizations and limitations set forth in Section 1033 of Fiscal Year 1998 National Defense Authorization Act (NDAA) (as amended), Section 1004 of Fiscal Year 1991 NDAA (as amended)) and other CN or Counter Transnational Organized Crime authorities.

3.0 PERFORMANCE REQUIREMENTS.

The Contractor shall provide all necessary labor, materials, equipment, facilities and oversight, except as specified to be furnished by the government in Paragraph 5.0 of this performance work statement (PWS), and shall do all that is necessary or incidental to perform the requirements of this effort. The items and services set forth below represent typical requirements that may be ordered. Specific requirements and quantities will be set forth in the terms of each D/O awarded under this contract. Unless otherwise stated in this PWS, all purchases and services are part of the firm fixed price portion of this contract.

3.1 Boston Whaler Boat Procurement.

The Contractor shall provide 32’ and 37’ Boston Whaler Justice Boats with Haze Grey gelcoat and as specified in Appendix B and Appendix C. Gun Mounts will be installed as detailed in Appendix D. These appendices are provided as a representation of the types/kinds of Boston Whaler Boats that may be ordered and shall not be construed to be all encompassing. Specific requirements will be included in each delivery order. The Contractor shall be responsible for all shipping to the US Security Cooperation Offices (SCO) in the specified countries. Final delivery of ordered items shall be Free on Board (FOB) to destination. Shipping, customs fees/taxes, and contractor travel to support required delivery activities will be on a cost reimbursable basis, exclusive of fee. The Contractor shall provide designated Mercury 250 or 300 HP Verado 4 Stroke Direct Injection engines, as specified in each D/O. The Contractor shall identify procurement costs for the entire period of performance of this contract. The Contractor shall deliver boats within 300 days after award of D/O, unless otherwise specified in the D/O.

3.1.1 Justice boats for delivery to PANAMA ONLY shall have hull gelcoat colored to match Maxguard Pure Blue, part number LG-NCP-2730 orequivalent.

3.2 Sea Trials and Boat Orientation Training

3.2.1 The Contractor shall conduct sea trials on each boat upon delivery to the end user and prior to USG acceptance. The sea trial shall include boat launch and systems checks to ensure proper function of all boat systems. A checklist detailing launch and systems checks conducted as part of the sea trial shall be provided to the USG for approval (DELIVERABLE 05). The Contractor shall conduct Boat Orientation training in-country for each boat delivery order. The purpose of the Boat Orientation training is to provide operator/driver training and workshop technical/maintenance training and shall include at least one boat launch and recovery (including teaching of proper launch/recover technique from the trailer) and operation of the boat at sea. Training shall also include hands-on introduction to the use of key components of the console suite (Garmin navigation, chart plotter, radar, depth sounder, etc). This training shall last up to three (3) days and shall be coordinated in advance by the Contractor with the respective Security Cooperation Office (SCO). The Contractor shall provide a Program of Instruction (POI) and course material for the Boat Orientation training specified in this contract. The POI shall address the following minimum sections: course description; course administration; learning objectives; instructional methods; student assessment methodology; and student documentation (Deliverable 06). The student course material shall include a training syllabus, all presentation slides, handouts, and reference material used to teach the course. The Contractor shall obtain approval for the POI and course material (Deliverable 06) from the Contracting Officer (CO) before beginning any student training courses. The Contractor shall provide a copy of the course material in the host nation language to each student at the start of the training class. The Contractor shall develop, document and deliver comprehensive training programs to meet the operational level training needs of designated host nations within the region. Training classes shall not exceed eight host nation students per class and shall be conducted in either Spanish or English as specified in each D/O. All instructors shall be certified by Brunswick Commercial and Government Products (BCGP). For countries where training is to be conducted in Spanish, trainers shall possess and maintain language proficiency level 3 for Latin American Spanish as defined by the US Department of State (DoS) language proficiency training (http://careers.state.gov/gateway/lang_prof_def.html). The Contractor shall submit the names of all instructors and their resumes, indicating their levels of Latin American Spanish proficiency, prior to scheduled training.

3.2.2 The topics listed below are provided as a representation of the types/kinds of training topics required. Training shall consist of OEM certified training programs listed below.

· Operation / Product Training course contents include:

· History on Whaler boats, construction, and features

· Unique features of the “Justice” boats

· Justice familiarization and handling characteristics

· Docking, operating in heavy seas, all out pursuit

· Daily preoperational checks

· Boat safety

· Boarding of stopped vessels

· Workshop Technical / Maintenance Training

· Preventative daily, hourly, and seasonal maintenance checks

· Basic hull maintenance for continued operation

· Electrical System checks and replacement of consumable parts

· Common features and operational repair of outboard motor engines

· Proper fluids use and replacement

3.3 Maintenance/Operations Support and Training (MOST) Team Service.

3.3.1 The Contractor shall provide a Maintenance/Operations Support and Training (MOST) team capability to provide OEM training and support for Boston Whaler Boats, Mercury outboard engines and associated equipment. The MOST team shall be capable of providing up to 18 two-week deployments per year to the SOUTHCOM AOR or other locations as identified. The number of MOST deployments will be specified in the D/O. The Contractor shall provide an After Action Report IAW Deliverable 08.

3.3.2 Each MOST team shall consist of two persons capable of providing boat and engine systems operations and maintenance training or support for the equipment set forth in this PWS and delivery order requirement. One MOST Team member shall be a BCGP (OEM) certified technician capable of provided operations and troubleshooting and repair support. One MOST Team member shall be a Mercury Marine certified engine maintenance technician/engineer. This MOST team support shall be provided either within the contiguous United States (CONUS) or outside CONUS (OCONUS) at the countries specified in the D/O. Travel will be cost reimbursable, exclusive of fee.

3.3.3 MOST teams shall develop, document and deliver comprehensive training programs to meet the operational and intermediate level training needs of designated host nations within the region. Training location and language will be specified in the individual D/Os. The MOST team shall be capable of providing training and field support in English and Latin American Spanish. Trainers shall be bilingual and possess and maintain language proficiency level 3 for Latin American Spanish and English as defined by the US Department of State (DoS) language proficiency training (http://careers.state.gov/gateway/lang_prof_def.html). For support outside the SOUTHCOM AOR, the Contractor shall provide translation services for other languages on a cost reimbursable basis in accordance with the D/O requirements. The Contractor shall certify the instructor has level 3 proficiency in the required language prior to scheduled training. For training classes, class size shall not exceed 12 students. The USG or partner nation (PN) will provide the training facility and projection equipment. Maintenance training shall be conducted at the field or intermediate level. The Contractor shall provide a Program of Instruction (POI) and course material for MOST training specified in this contract. The POI shall address the following minimum sections: course description; course administration; learning objectives; instructional methods; student assessment methodology; and student documentation (Deliverable 07). The student course material shall include a training syllabus, all presentation slides, handouts, and reference material used to teach the course. The Contractor shall obtain approval for the POI and course material (Deliverable 07) from the Contracting Officer (CO) before beginning any student training courses. The Contractor shall provide a copy of the course material in the host nation language to each student at the start of the training class.

3.3.4 The items listed below provide a representation of the types of MOST team activities that are anticipated in support of this contract requirement. This list shall not be construed to be all encompassing; specific requirements shall be included in each delivery order.

3.3.5 The MOST team will identify necessary test equipment, repair tools, and spares and coordinate with the SCO to ensure these items are pre-staged in the respective locations prior to travel. The Contractor shall confirm availability of test equipment and repair tools with the Government during the pre-deployment conference call.

3.4 Spares Kit and Equipment Procurement.

The Contractor shall provide separate and distinct, fixed price spares kits, spares and equipment parts as specified below in accordance with the requirement of each D/O. Each spares kit shall support up to the intermediate level of maintenance in a typical three-tier maintenance concept (organizational, intermediate, and depot) and provide sufficient quantities to support 12 months of operation. The composition of each spares kit/equipment shall be identified as part of the initial proposal for USG review and approval. The USG-approved Equipment Composition Listing shall be incorporated in the contract upon award. The Contractor shall, on a continuous basis during contract performance, review and identify any recommended changes to this composition list as a result of parts obsolescence, revisions, or similar issues on an annual basis Not Later Than (NLT) 1 April (Deliverable 11). The type and specific quantity of spares kit/equipment procurements and delivery locations will be established in each D/O. Final delivery of ordered items shall be Free on Board (FOB) to destination. Shipping, customs fees/taxes, and contractor travel to support required delivery activities will be on a cost reimbursable basis, exclusive of fee.

3.4.1 Thirty-Two (32) foot Boston Whaler Justice Boat Spares Kit

3.4.2 Thirty-Seven (37) foot Boston Whaler Justice Boat Spares Kit.

3.4.3 Mercury Verado Generation 4 Engine Spares Kit

3.4.4 Mercury Verado Generation 5 Engine Spares Kit

3.4.5 Fiberglass Repair Shop Tools Kit.

3.4.6 Mercury Diagnostic Computer Package

3.4.7 Mercury Verado Spare Engines. The Contractor shall provide the Mercury Verado Engines as listed in the table below. The type and specific quantity of engines and delivery locations will be established in each D/O. The Contractor shall deliver the engines at the same time as the purchased boat if part of a combined D/O. For engines only D/Os, the Contractor shall deliver the engines within 180 days after award of D/O, unless specified otherwise in the D/O.

Table 1 – Spare Engines

3.4.8 Mercury Spare Propellers. The Contractor shall provide the Mercury propellers as listed in the table below. The type and specific quantity of propellers and delivery locations will be established in each D/O. For initial propellers procurements, the Contractor shall deliver the propellers at the same time as the purchased boat if part of a combined D/O. For propeller only D/Os, the Contractor shall deliver the propellers within 180 days after award of D/O,unless specified otherwise in the D/O.

Table 2 – Spare Propellers

3.5 Other Work

The Contractor shall perform “Other Work” that is directly related to the Boston Whaler boat requirements as identified by paragraph 2.0 Scope. “Other Work” is defined as work that is considered unforeseen at the time of contract of award. The use of "Other Work" shall be limited to maintenance, installation and training services authorize under Section 1004 and 1033 authority. The Government has set a Not to Exceed (NTE) amount of $500K for each ordering period. "Other work" will be identified and priced at the delivery order level.

4.0 OTHER PERFORMANCE REQUIREMENTS.

4.1 Shipping.

4.1.1 The Contractor shall be responsible for all shipping to the US Security Cooperation Offices (SCO) in the specified countries. The type and specific quantity of boats, engines, spares kit/equipment procurements and delivery locations will be established in each D/O. Final delivery of ordered items shall be Free on Board (FOB) to destination. Shipping, customs fees/taxes, and contractor travel to support required delivery activities will be on a cost reimbursable basis, exclusive of fee.

4.2 Delivery.

4.2.1 The Contractor shall structure delivery events to minimize D/O cost, SCO support requirements, and USG delivery assurance travel. The Contractor shall request preapproval for partial shipments of ordered items by the CO. Any change in the delivery address shall be agreed to by the CO and the prime contractor in writing. Final delivery of equipment and material shall be Free On Board (FOB) to destination. If Outside the Continental United States (OCONUS), all equipment and material shall clear customs prior to delivery. Use of an in-country broker is highly encouraged to aid in proper customs clearance and delivery.

4.2.2 The Contractor shall provide DD Forms 250 with the complete list of equipment (including model and serial numbers) with by-item costs to the COR and government PM NLT 30 calendar days prior to each delivery.

4.3 Temporary Duty Travel (TDY).

4.3.1 The Contractor shall perform TDY non-local travel, as required in the performance of this contract and as directed by individual D/O on a cost reimbursable, exclusive of fee basis. The TDY locations include various CONUS and OCONUS locations. The D/Os will specify authorized travel locations and the not-to-exceed (NTE) ceiling for the given effort. For all travel, the Contractor shall comply with the requirements of the Federal Acquisition Regulation 31.205-46 and ensure that all requirements for foreign travel, as specified in the DoD Foreign Clearance Guide, currently at https://www.fcg.pentagon.mil/fcg.cfm, are met prior to traveling to work locations OCONUS. The Contractor shall submit receipts and pertinent supporting documentation for airline tickets, lodging, taxis, fuel, meals, tolls, and other official expenses related to the TDY support. Reimbursement of actual costs incurred shall not include G&A, overhead, or profit. Contractor shall notify the government PM, COR and CO when 75% of the NTE amount is expended.

4.3.2 The Contractor shall coordinate all travel with PM/COR per CN&GT procedures located at Appendix E. Only travel pre-approved by the PM/COR will be reimbursed under this D/O.

4.3.3 For all OCONUS travel, the Contractor shall ensure all employees are loaded into the Synchronized Pre-deployment and Operational Tracker (SPOT) database and have a current DD Form 93, Record of Emergency Data Card, on file with the Contractor. The Contractor shall ensure that all OCONUS travelers have required training and country approval to enter the country for each D/O as well as a Letter of Authorization (LOA) approved by the CO prior to travel. Travelers shall carry a copy of the LOA on their person during the entire deployment period.

4.4 Arms Export Control Act and International Traffic in Arms Regulations (ITAR). The Contractor shall be responsible for all aspects of export compliance, including compliance with the Arms Export Control Act and ITAR. Designated ITAR controlled articles shall be controlled by the Contractor and marked at the vendor level and shipped to point of delivery with all documentation ready for USG review. Additionally the Contractor shall provide any required Technical Assistance Agreements (TAA) necessary to satisfy the training and field support services required in this contract. The Contractor shall ensure the appropriate TAAs and applicable export licenses are in place before conducting any activity under this D/O that requires such approval and documentation. The Contractor’s schedule shall consider a minimum of 60 days for completion of required government end user (EU) signatures on ITAR-required documentation. The Contractor shall provide approved licenses and agreements to the government in accordance with (IAW) Deliverable 09.

4.5 Value Added Tax (VAT), Customs, Duties. The Contractor shall be responsible for all associated taxes (e.g. VAT), duties and customs fees, and other related charges. The Contractor shall assume for proposal purposes that VAT is waived in the SOUTHCOM AOR. The Contractor shall work with the SCO POCs listed in each D/O to seek waivers or exemptions to preclude the payment of a VAT, customs fees, duties and other related charges. Any VAT, customs fees, duties and other related charges that are not waived will cost reimbursable, exclusive of fee.

4.6 Warranty Information.

4.6.1 All items procured IAW this D/O that are normally provided with a warranty shall be provided with standard OEM warranties (nothing above or beyond the warranties that come with the initial purchase). Warranties issued shall be the same warranty offered to the general public. The warranty shall be valid within the country specified in each D/O, as applicable. The terms of the warranties shall be clearly presented in the name of the EU. The contactor shall include warranty details IAW Deliverable 10.

4.6.2 All utilization of standard OEM warranties associated with the equipment shall be the responsibility of the EU upon receipt of the material from the USG. This includes, but is not limited to, warranty registration and warranty analysis or repair. Upon delivery and acceptance, it is the responsibility of the EU to register all warranties and follow the warranty process for communication, servicing, and/or exchange. All requirements for shipping a product to the OEM for warranty analysis or repair will be the responsibility of the EU.

4.7 Defense Base Act (DBA) and Medical Evacuation Insurance. The Contractor shall provide DBA and medical evacuation insurance for all personnel performing duties OCONUS IAW FAR 52.228.3.

4.8 Human Rights Vetting. Before any training, equipment, services, or assistance is provided to foreign personnel, the Contractor shall verify that the USG has completed vetting for human rights violations through the DoS IAW the Leahy Vetting Process. The Contractor shall maintain documentation that shall be made available to the USG upon request.

4.9 Technical Data and Documentation. The Contractor shall provide all applicable technical data; documentation; directions for use; maintenance manuals; and warranty and licensing terms and conditions as part of the fixed price procurement. Technical data includes commercial manuals, engineering drawings, parts lists, change notices, system software documentation, installation instructions, and other technical publications related to the operation and support material and equipment delivered under this contract. The Contractor shall provide all documentation in Latin American Spanish or other language where applicable and if there is no additional cost to the USG.

4.10 Meetings/Briefings and Publications.

4.10.1 Kick-off Meeting. The Contractor shall participate in a kick-off meeting to be coordinated by the government within 30 days after contract award. Travel for the kickoff meeting shall be considered a cost of doing business with the government and is therefore not a cost reimbursable expense.

4.10.2 Program Management Review (PMR). The Contractor shall attend and participate in annual PMRs, as scheduled by the responsible CO or written designee. Travel for this PMR shall be considered a cost of doing business with the government and is therefore not a cost reimbursable expense.

4.10.3 Pre-Deployment Conference Calls. The Contractor shall host pre-deployment conference calls NLT 21 days prior to MOST (Paragraph 3.3) or Other Work (3.5) deployments. The agenda for the conference calls shall cover deployment schedule, planned work/training, government/partner nation support requirements, and coordination items as required. The Contractor shall provide minutes of these conference calls (Deliverable 08).

4.10.4 Technical Interchange Meetings (TIMs). The Contractor shall participate in recurring telephonic TIMs, to be scheduled upon request of the responsible CO, PM, or COR, to discuss and to informally evaluate the Contractor’s efforts and accomplishments in direct relation to specific D/Os. During these meetings, the Contractor shall present necessary data to enable a joint review of its various assigned tasks, along with attendant schedules and resource expenditures. The Contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the CO/COR/PM of any problems with contract execution and any proposed solutions.

4.10.5 Enterprise-Wide Contractor Manpower Report. Contractors shall report all labor hours, regardless of contract type, via the “Department of Air Force Contractor Manpower Reporting Applications (eCMRA) tool at http://www.ecmra.mil/. Information from the eCMRA secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. Contractors/subcontractors shall create the initial contract record in the applicable eCMRA tool within 15 working days after contract award and validate that the information reported is complete and accurate. Annually, the Contractor/subcontractor(s) shall report/input all direct labor data into the appropriate eCMRA tool NLT 31 October of each calendar year for the period of performance of the preceding fiscal year. The reporting period shall be the period of performance not to exceed 12 months ending on September 30 of each government fiscal year. Technical questions regarding the eCMRA tools should be directed to the eCMRA help desk at dodcmra@pentagon.af.mil.

4.11 Quality Management:

4.11.1 Quality Management System (QMS).

4.11.1.1 The Contractor shall develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with the most current version of American National Standards Institute (ANSI)/ISO/American Society for Quality (ASQ) 9001 (currently may use 9001:2008 until 9001:2015 implementation becomes mandatory; see ASQ guidelines) in execution of the ID/IQ and each D/O contract with a specific focus on the Services Summary and Deliverables. The Contractor shall maintain compliance with the most current standard throughout the life of the contract in accordance with ISO guidelines / timelines established for any new standard(s).

4.11.1.2 The Contractor shall utilize the QMS to ensure only goods and/or services that meet specifications are delivered to the Government for acceptance, and this system shall extend to all subsequently awarded D/Os.

4.11.1.3 The QMS shall include appointment of a Quality Management Representative (QMR) preferably with ISO 9001:2008/2015 Lead Auditor or ASQ Certified Quality Auditor (CQA) certification.

4.11.1.4 The Contractor shall monitor cost, schedule and performance data for each awarded D/O. The Contractor shall clearly define the monitoring method and include the methodology as part of their QMS. The Contractor shall take immediate correction action for any negative variances and provide specific corrective action.

4.11.2 Quality Manual (QM). The Contractor shall develop a QM that describes its QMS and demonstrates how the Contractor shall maintain an inspection system acceptable to the Government covering procurements and services under this contract. The Contractor’s QM shall also include a cross reference matrix that links their QM to the applicable ANSI/ISO clause(s). The Contractor’s QM shall be delivered NLT 30 days after contract award for USG review and acceptance (Deliverable 02).

4.11.2.1 The Contractor shall provide an outline of its QM as part of the ID/IQ proposal.

4.11.2.2 The Contractor shall deliver the complete QM to the Government NLT 30 calendar days after the ID/IQ contract award date (Deliverable 02).

4.11.2.3 The Contractor shall evaluate the need to update the QM as D/Os are awarded, as risk is updated, or as other changes occur. The Contractor shall submit updates to the QM to the COR for Government review prior to Contractor implementation (Deliverable 02).

4.11.3 Records of Inspection. The Contractor shall maintain records of inspection that are available to the Government throughout ID/IQ contract performance and for the period after ID/IQ contract completion until final settlement of any claims under this contract. The Contractor shall maintain the inspection schedule and inspection plan as part of the record of inspection.

4.11.4 Performance Evaluation. Contractor performance is subject to Government COR and/or Delivery Assurance (DA) Personnel (DAP) surveillance to ensure PWS compliance. The Government COR will utilize the Quality Assurance Surveillance Plan (QASP) to evaluate Contractor performance and ensure PWS compliance. The Contractor shall comply with the following:

4.11.4.1 Access. The Contractor shall permit the CO or authorized representative (COR/DAP or others, as approved by the CO) access to all work areas, records, and data used in the performance of contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, DAP, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one (1) workday after the request. The Contractor shall notify the Government immediately when personnel/agencies other than those specifically designated request access.

4.11.4.2 Nonconformances. A failure to fulfill any contract or performance requirement is a “nonconformance.” The Contractor shall take immediate corrective action for all nonconformances identified during Government surveillance and internal inspections, with focus on eliminating the cause to prevent reoccurrence. When identified by the Government, nonconformances are assessed for risk then categorized and communicated as follows:

4.11.4.2.1 Major Nonconformance. A major nonconformance is a nonconformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This category of nonconformance increases risk to Moderate or High in a standard 5x5 Risk Assessment matrix. The CO will communicate a major nonconformance to the Contractor on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan.

4.11.4.2.2 Minor Nonconformance. A minor nonconformance is a nonconformance which, by itself, does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This category of nonconformance is typically evaluated as Low in a standard 5x5 Risk Assessment matrix. Minor conformances are communicated to the Contractor through notices. First Notices are issued for any identified nonconformance; Second Notices are issued for repeat minor nonconformances or for failing to correct issues within a reasonable amount of time. Notices will typically be sent via e-mail with a requested suspense date for the Contractor’s corrective action plan.

4.11.4.2.3 Corrective Action Plan. The Contractor shall provide a Corrective Action Plan in response to all First or Second Notices and CARs. As a minimum, the Contractor’s Corrective Action Plan shall address:

· Action taken to fix the immediate problem (correction)

· Root cause analysis of the problem to determine cause

· Corrective action on the cause of the problem (how performance will be returned to acceptable levels (how to get back on schedule / within cost / appropriate quality level of performance))

· Actions taken to prevent recurrence to include a follow-up plan (how and when)

· Actions required by the Contractor’s QM

· All supporting evidence for actions taken, such as updated manuals, instructions, procedures, etc. Include supporting evidence in response to maintain a single point document unless size is restrictive, requires a document to be embedded, or security policies prevent inclusion. In these cases, send the documents separately or provide location.

5.0 GOVERNMENT FURNISHED EQUIPMENT, MATERIAL OR SERVICES (GFE/GFM/GFS).

The SCO will coordinate with the partner nation to ensure test equipment, tools, spares kits and repair tools for the Boston Whaler boats are available to support MOST events.

5.1 The MOST team will identify necessary test equipment, repair tools, and spares and coordinate with the SCO to ensure these items are pre-staged in the respective locations prior to travel. The Contractor shall confirm availability of test equipment and repair tools with the Government during the pre-deployment conference call.

5.2 The SCO will provide access to the country-level spares kit during each MOST event; MOST teams shall be able to draw repair parts from this kit as necessary.

5.3 The Contractor shall coordinate Force Protection (FP) requirements with the SCO. If required, the SCO will arrange FP for MOST Team personnel to satisfy SOUTHCOM’s Anti-Terrorism/Force Protection (AT/FP) requirements.

6.0 SECURITY.

All work to be performed on this contract will be unclassified. All contractor personnel may be issued identification badges by the government which shall be visible and clearly indicate contractor status at all times while employees are on government premises. The Contractor shall furnish all requested information required to facilitate the use and possession of the badges. The Contractor’s PM shall be responsible for ensuring that all identification badges issued to contractor employees are returned immediately following the completion of the contract, relocation or termination of an employee, and/or upon request of the CO/COR.

7.0 DELIVERABLES.

7.1 The Contractor shall provide deliverables as specified in the ID/IQ contract and at the D/O level, unless otherwise approved in writing by the CO or COR.

7.2 If a deliverable due date falls on a weekend or Federal holiday, the Contractor shall submit the deliverable on the first business day following the weekend or holiday.

7.3 Delivery will typically be required only in electronic media form. Electronic documentation developed under this contract shall be delivered in editable and searchable versions of Portable Document Format (PDF) using Adobe Acrobat 8.0 or 9.0 or Microsoft Office 2007, 2010, 2013, or (or the latest government versions), unless otherwise specified by the CO. The Contractor shall submit all electronic documentation without embedding or using security rules (locking spreadsheet cells, or implementing password protection or document security restrictions). All such deliveries shall be virus free and unlocked.

7.4 The contract deliverable requirements are as follows:

Table 5 – Contract Deliverables

7.4.2 Submit outline of the QM as part of the proposal.

Submit completed QM NLT 30 days after contract award.

Submit updates as required.

TAA – 7 days prior to applicable training event

1. Deliverables shall be submitted electronically in Adobe (PDF) or as a Microsoft Office Suite product to the CO, COR, PM, AMIC Acquisition Org Email box - amic.pmt.acq@us.af.mil, SOUTHCOM/SCJ85 - southcom.miami.scj8.list.scj85-cn-acq-spt@mail.mil. When submitting files in format other than Microsoft Excel, Word or PowerPoint, submit in PDF version. Submissions exceeding 5 MB shall be submitted via SAFE (https://safe.amrdec.army.mil/safe/Default.aspx)

2. Due dates are in calendar days, unless otherwise specified.

7.4.1 Management / Staffing Plan. (Deliverable 01). The Contractor shall provide a Management / Staffing Plan that defines the Contractor’s approach to planning and controlling the ID/IQ contract and execution of multiple OCONUS D/Os. The Management / Staffing Plan shall include the following:

· Management structure for ID/IQ and D/O oversight, to include all subcontractors, teaming partners, etc.

· Listing of all personnel involved in ID/IQ execution, to include name, title, phone number and e-mail contact information

· Description of personnel responsibilities and organizational alignment

· Description of lines of communication

· Estimated time (hours) dedicated to ID/IQ management per position

· Events and milestones (planned and executed) which are critical to execution of ID/IQ and D/O contract

· Integration of Quality, Security and other functions key to ID/IQ oversight of D/O performance

· Name and contact information of person responsible for each function

· Standard operating procedures for each function (reference other documents, as necessary, such as QM)

7.4.2 QM (Deliverable 02). In addition to addressing compliance to the ASQ/ISO 9000 clauses, the Contractor shall develop and implement a QMS and QM to address quality oversight and compliance to the ID/IQ and subsequent D/Os efforts. The QM shall not be cursory, but shall discuss specifically how the prime Contractor shall execute its Quality Control (QC) responsibilities on the ID/IQ contract and subsequent D/Os. The QM shall discuss the Contractor's management activity that shall provide oversight and involvement in the QC process. QC personnel should not be buried in the organization, but shall have a direct line to upper management. Information shall specifically address WHO will conduct the QC, WHEN was the QC will be executed, and how findings and corrective actions will be addressed. The Contractor shall provide a QM describing its Quality Management approach to the PWS to include:

· Evidence of appointment of a Quality Management Representative (preferably with ISO 9001:2008 Lead Auditor or ASQ CQA certification) per PWS paragraph PWS paragraph 4.10.1.3

· Documented processes and procedures to monitor and control:

· Objectives in Services Summary (see Appendix A – Services Summary)

· Personnel involved in Contractor Quality activities (by name and title (provide name within 30 calendar days of ID/IQ award))

· Risk at ID/IQ and D/O levels

· Internal quality control processes, frequency applied, and documents generated

· Cost, schedule and performance metrics for ID/IQ and all awarded D/Os, unless otherwise approved by the CO or specified in the D/O PWS

· Review process for each contract deliverable to ensure Government acceptance and validation (to include invoices)

· Subcontractor performance: how oversight will be conducted to ensure all subcontractor inputs or contributions (status/progress, supplies, services, invoices, supporting documentation, deliverables, etc.) meet or exceed PWS requirements

· Quality and timeliness of all subcontractor supplies and services

· Proficiency of personnel

· All procured supplies and services conform to contract requirements

· Availability of required test and inspection resources necessary to ensure that nonconforming products or services can be identified and corrected in a timely manner

· Maintenance of records of all tests and inspections to demonstrate that the quality approach satisfied contract requirements

· Latest revision of drawings, specifications, work instructions, inspection/test instructions and other documents required to satisfy the contract are used for ID/IQ and D/O performance

· Nonconformances (see PWS paragraph 4.10.4.2 and subparagraphs)

· Response to and handling of Government and Contractor identified nonconformances

· Corrective action tracking

7.4.3 Master Schedule (Deliverable 03).

7.4.3.1 Procurements. The Contractor shall provide a master schedule for each D/O identifying the key critical path milestones for achieving the required delivery date specified in this contract. At a minimum, this delivery schedule shall address the following milestones:

· D/O award

· Production

· Export license

· Shipment

· Customs clearance

· Delivery (to include, pre-delivery and post-delivery dates of DD Form 250 submission)

7.4.3.2 MOST. The Contractor shall provide a master schedule for each D/O identifying the key critical path milestones for achieving the required MOST service requirements specified in this contract. At a minimum, this delivery schedule shall address the following milestones:

· D/O award

· POI updates, as required

· Post deployment meetings (telecons)

· Class schedule, to include travel details

· Submission of after action reports (Deliverable 08)

7.4.4 Monthly Report (Deliverable 04). The Contractor shall provide a monthly report summarizing overall contract performance, to include all open D/Os:

· Accomplishments and activities for the previous month

· Upcoming activities

· Key personnel changes

· Issues, concerns, high interest items

· Lessons learned, recommendations

· Quality Assurance actions taken

· Licenses required and status (dates sent to Embassy/MILGRP, current status, estimated completion, applicable remarks). This shall include ITAR status (Forms and timelines)

7.4.5 Sea Trial Checklist (Deliverable 05). The Contractor shall provide a checklist for conducting sea trials on each boat delivered to the end user and prior to USG acceptance. The checklist shall include boat launch and systems checks to ensure proper function of all boat systems. Any changes to the checklist shall require CO approval.

7.4.6 Boat Orientation Plan of Instruction/Course Material (Deliverable 06). The Contractor shall develop POIs and course material for the Boat Orientation training. Once a POI is developed, it may be used for subsequent training events. However, if a D/O requirement modifies the training support, the Contractor shall submit the revised POI and course material with the stated timeline for this Deliverable. POIs shall include:

· Lesson plans

· Student training materials

· Student evaluation/performance tests

· Student completion reports

· Student course critique The Contractor shall submit the POIs (English) to the USG for review and approval prior to formal release. All course material shall be provided in English and Latin American Spanish.

7.4.7 MOST Plan of Instruction/Course Material (Deliverable 07). The Contractor shall develop POIs and course material for the MOST training as specified in the D/Os. Once a POI is developed, it may be used for subsequent training events. However, if a D/O requirement modifies the training support, the Contractor shall submit the revised POI and course material with the stated timeline for this Deliverable. POIs shall include:

· Lesson plans

· Student training materials

· Student evaluation/performance tests

· Student completion reports

· Student course critique The Contractor shall submit the POIs (English) to the USG for review and approval prior to formal release. All course material shall be provided in English and Latin American Spanish.

7.4.8 Pre-Deployment Conference Call Minutes/Post-Deployment After Action Report (Deliverable 08). The Contractor shall provide minutes and after action reports for all MOST and Other Works services performed in support of this contract. The pre-deployment conference call minutes shall document the topics discussed, any associated conference call agreements, and action items as applicable. The post-deployment after action report shall include:

· Paragraph identifying the purpose of travel, contractor traveler(s), geographic location(s) traveled to, date(s) at each location, and identity of organization(s) visited.

· Paragraph identifying the rank, grade, position/title of key personnel visited at each location.

· For each training, the Contractor shall provide the name of the course, number of students attending, student roster (with status; e.g., complete/incomplete, pass/fail or grade point average as applicable), and in-country government POC supporting/witnessing training.

· For field (maintenance) support, the Contractor shall summarize support provided, list of equipment repaired, list of parts replace, inventory status of country spares kit, personnel contracted (government and PN), recommendations, and any action or follow up required.

· Observations and comments, as applicable.

· Recommendations, as applicable.

7.4.9 Licenses, Export Agreements & Certifications. (Deliverable 09). The Contractor shall provide licenses, export agreements and certifications associated with each D/O. These documents shall be provided prior to final delivery unless otherwise directed by the CO. At a minimum, the licenses, export agreements and certifications shall include the following:

· Cover letter describing purpose or submission, POC, contract and D/O number; description of each attachment/enclosure; original documents(s) and nomenclature (if revision);

· Attachment should be originals or certified originals and be dated, signed by cognizant authority, and indicate specific agreement terms;

· English translation of foreign language documents is required

7.4.10 Warranty / Support Plan (Deliverable 10). For each D/O, the Contractor shall provide a product support plan for each EU that describes a clear process and explains the acquisition, delivery, transfer, and EU product support for all items. The product support plan shall include:

· Roles and responsibilities of all entities involved in the acquisition, delivery, transfer and EU product support;

· How items will be moved/transferred from the manufacturer, through other parties, to the EU; include method of delivery (ex. ground, air, electronically) and delivery location(s). Identify documentation required to complete the movement/transfer of items and items that require an export license;

· Product/equipment list include the below information. Identify items that have a shelf life or expiration date;

· Make

· Model

· Noun

· Serial number

· Warranty (yes/no)

· Software license (yes/no)

· Export license (yes/no)

· Warranty, maintenance agreement, software, software license, and software maintenance agreement details; see examples at Annex 2 and 3. Details shall include product/item covered (ex. make, model, lot number, serial number, key, etc.); date coverage begins and ends; coverage period; where coverage is applicable (specify geographical location); type of warranty/license/agreement; registration process; and how to obtain service/support. Details shall be submitted for each coverage type (warranty, maintenance agreement, software, software license, and software maintenance agreement); and,

· Procedures for establishing a Return Material Authorization (RMA) for warranty or post-warranty repair.

7.4.11 Equipment Composition Listing (Deliverable 11). The Contractor shall identify any recommended changes to this composition of the spares kit and equipment listed in paragraphs 3.4.1 through 3.4.8 that are necessary due to parts obsolescence, revisions, or similar issues on an annual basis NLT 1 April. Recommended changes shall be approved by the USG and incorporated in the contract.

7.4.11.1 Section 1 - Composition of the boats specified PWS Paragraph 3.1 and Appendices C and D. This listing shall include part number, item description, unit of issue and quantity for all components necessary to configure, and operate the boats upon delivery.

7.4.11.2 Section 2 – Composition of the spares kits specified in PWS paragraphs 3.4.1 through 3.4.6. This listing shall include part number, item description, unit of issue and quantity for all components provided in each spares kit.

7.4.11.3 Section 3 – The Contractor shall provide a list of catalog pricing for all individual components and accessories that are listed as part of the identified spare engines (PWS paragraph 3.4.7) and spare propellers (PWS paragraph 3.4.8) identified in this contract. This catalog list shall include any items required to support the engines and propellers. This catalog list shall reflect the latest part numbers, item descriptions, and procurement costs for the life of the contract.

Appendix A Services Summary

a) Contractor execution is within Cost, Schedule and Performance constraints identified in the individual Delivery Order

b) Reports are timely, accurate, clear, consistent to the requirement, and responsive to the requested information.

c) Problems related to program execution and management are minor and resolved in a timely/satisfactory manner.

d) Contractor performs to their Quality Control Plan.

e) No more than one valid minor customer complaint per quarter.

b) Training meets all technical and functional requirements.

d) No more than one valid customer complaints per quarter.

Maintain Adequately Qualified Staff (PM, Management and MOST Team Members)