PWS - JBLE COMMERICAL KITCHEN EXHAUST SYSTEMS CLEANING-Mar 1 Draft.docx

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Attached to
JBLE Grease Hoods Federal contract opportunity
Solicitation number
FA480025R0012
Issued by
Department of the Air Force Air Combat Command

About this file

This Performance Work Statement (PWS) details commercial kitchen exhaust systems cleaning services for Joint Base Langley-Eustis (JBLE) in Virginia, covering Langley Air Force Base and Fort Eustis. The contractor will be responsible for comprehensive cleaning of kitchen exhaust systems in multiple facilities, including dining facilities, restaurants, and cafeterias, following National Fire Protection Association (NFPA) and International Kitchen Exhaust Cleaning Association (IKECA) standards. Cleaning frequencies range from monthly to semi-annually, depending on the type and volume of cooking operations, with approximately 60 kitchen exhaust systems across various buildings.

Key requirements include employing personnel certified as Certified Exhaust System Inspectors (CESI), Certified Exhaust Cleaning Technicians (CECT), and Certified Exhaust Cleaning Specialists (CECS), with at least three years of experience in commercial hood system inspections and cleaning. The contractor must provide detailed written reports within 48 hours of each cleaning, conduct pre-cleaning inspections, protect workspace areas, and ensure all exhaust systems are thoroughly cleaned to remove combustible contaminants. The contract involves 100% surveillance by the Contracting Officer Representative (COR), with performance thresholds allowing no more than two unapproved schedule changes or valid defects per month.

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PERFORMANCE WORK STATEMENT

FOR

COMMERICAL KITCHEN EXHAUST SYSTEMS CLEANING

Joint Base Langley-Eustis, VA

TABLE OF CONTENTS

1.0. SCOPE OF WORK

2.0. DESCRIPTION OF SERVICES

3.0. GENERAL INFORMATION

4.0. SERVICES SUMMARY

5.0. GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY, SUPPLIES AND SERVICES

APPENDIX A – CONTRACTOR MANPOWER REPORTING

APPENDIX B – ACRONYMS

APPENDIX C – APPLICABLE PUBLICATIONS AND FORMS

TECHNICAL EXHIBIT 1 - WORKLOAD

1.0. SCOPE OF WORK. The contractor shall provide all management, transportation, tools, supplies, equipment, and labor necessary to clean the Commercial Kitchen Exhaust Systems on Joint Base Langley-Eustis (JBLE), including Langley Air Force Base (LAFB) and Fort Eustis, Virginia (VA) in a manner that shall ensure continuous and reliable service. The SOW consists of performing complete cleanings IAW National Fire Protection Association (NFPA) Standard # 96 (most current version) “Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations”, American National Standard Institute/International Kitchen Exhaust Cleaning Association (ANSI/IKECA) C10-2016 Standard for Cleaning of Commercial Kitchen Exhaust Systems, Air Force Instruction 91-203 “Air Force Consolidated Occupational Safety Instruction”, other local, state and federal codes and regulations concerning commercial kitchen exhaust systems (i.e. hoods, ducts, pans, roof fans, etc.).

1.1. The Contracting Officer Representative (COR) shall provide a list of Commercial Kitchen Exhaust Systems and the current cleaning cycle for each system with this PWS. (TE-1) Upon receiving the list of Commercial Kitchen Exhaust Systems and current cleaning cycle, the contractor shall be provided time for a site-visit to perform commercial kitchen exhaust system inspection by a Certified Exhaust System Inspector (CESI or equivalent) to determine if current cleaning cycle is appropriate due to the amount of contaminated deposits accumulated from grease-laden vapors IAW NFPA 96/ANSI/IKECA C10 (most current version).

1.2. If the current cleaning schedule is in question IAW Table 1.2, the requirements for a change to the cleaning cycle shall be justified in writing by using visual measurement, use of a depth gauge comb, or a combination of both methods IAW NFPA 96/ANSI/IKECA.

Table 1.2 – Preceding page.

Type and/or Volume of Cooking
Inspection/Cleaning Frequency
Current facilities grease accumulation and identified as being at its minimum required cleaning frequency. (Location-Bldg.# and “Location Name”)
Systems serving solid fuel cooking operations or upon inspection by a measurement of deposition determining cleaning required
Monthly
FE; 2-Bldg 1328 “Burger King”,

FE; 1-Bldg 1386 “Panda Express” LAFB; 1-Bldg 140 “Crossbow DFAC Hood 4”, LAFB; 2-Bldg 245 “Burger King” LAFB; 4-Bldg 252 “Langley Lanes” LAFB; Bldg. 290 “Arby’s” LAFB; Bldg. 290 “Panda Express” LAFB; 1-Bldg 290 “QDOBA” LAFB; 1-Bldg 290 “Popeyes”

Upon inspection by a measurement of deposition more than quarterly cleaning requirement, but not enough to meet monthly cleaning.
Bi-Monthly (Every other month)
FE; 2-Bldg 675 “Bowling Center”,

FE; 1-Bldg 1386 “Charley’s” FE; 1-Bldg 1386 “Popeye’s” FE; 1-Bldg 1386 “Qdoba” LAFB; 1-Bldg 412 “Langley Club Sandwich Line”, LAFB; 1-Bldg 759 “Raptor Café”, Systems serving high-volume cooking operations, such as 24-hour cooking, charbroiling, or wok cooking

Quarterly
FE; 2-Bldg 576 “The Bistro at MAHC”

FE; 1-Bldg 677 “Marcos Pizza” FE; 7-Bldg 695 “Resolute DFAC” FE; 2-Bldg 2123 “Ft Eustis Club” LAFB; 1-Bldg 140 “Crossbow DFAC (Hood #3)”

Systems serving moderate-volume cooking operations
Semiannually
FE; 2-Bldg 648 “Fire Station #1”

FE: 1-Bldg 704 “Express Station” FE; 2-Bldg 925 “SAS” FE; 2-Bldg 926 “Madison CDC” FE; 1-Bldg 950 “Bistro TRADOC” FE; 1-Bldg 1034 “Army Reserve DFAC” FE; 1-Bldg 1140 “Pershing CDC” FE; 15 -Bldg 2300 “AIT DFAC” FE; 2 – Bldg. 3518 “Golf Course” LAFB; 1-Bldg 60 “CDC” LAFB; 1-Bldg 70 “CDC” LAFB; 11-Bldg 140 “Crossbow DFAC (Hood# 1,2,5,6, 7,8,9,10, 11,12,13 &14)” LAFB; 1-Bldg 291 “Commissary” LAFB; 1-Bldg 367 “Fire Station 1” LAFB; 1-Bldg 412 “Langley Club–Main” LAFB; 1-Bldg 591 ”Chapel Annex” LAFB; 1-Bldg 619 “Langley Marina” LAFB; 1-Bldg 926 “Bayview” LAFB; 1-Bldg 1421 “Youth Center” LAFB; 1-Bldg 1316 “Golf Course”

2.0. DESCRIPTION OF SERVICES.

2.1. Primary Service: Perform complete cleanings IAW NFPA, ANSI/IKECA C10-2016, AFI 91-203, other local, state and federal codes and regulations concerning commercial kitchen exhaust systems (i.e. hoods, ducts, pans, roof fans, etc.).

2.2. The work for commercial kitchen exhaust system cleanings shall include contractor completing all cleaning operations by furnishing all labor, materials, supplies, equipment and transportation necessary for removing grease, grease by-products, oil deposits and other residue in the entire commercial kitchen exhaust system (i.e. hoods, ducts, pans, roof fans, etc.).

2.3. The work shall be performed in cycles repeated over a period of one year from the date of notice to proceed to the end of the contract year. A current cleaning cycle is established that includes Monthly, Bi-Monthly, Quarterly, Semi-Annual, and Annual. The cleaning cycle shall remain in accordance with the current cleaning cycle unless there is an approved change to the frequency of cleanings.

2.3.1. The contractor shall conduct a pre-cleaning operations inspection IAW ANSI/IKECA I10-2015 of each kitchen exhaust system before each cleaning to determine if the cleaning scheduled remains adequate in preventing surfaces from becoming heavily contaminated with grease or oily sludge and proper working conditions are tested. After complete inspection, the cleaning cycle shall follow ANSI/IKECA I10-2015, NFPA 96 and AFI 91-203.

2.3.2. Before cleaning starts, the contractor shall provide for protection of the workspace areas and for a by-product control process IAW ANSI/IKECA C-10-2016. All hoods, grease removal devices, fans, ducts, and other appurtenances shall be cleaned to remove combustible containments IAW the requirements set forth by NFPA 96, ANSI/IKECA, manufacturer instructions, and Section 1.6.

2.3.3. The COR (or designated rep) shall be notified of when the cleaning will take place and Upon completion of the cleaning the COR shall provide 100% surveillance of the cleaning process for the entire system to ensure all combustible containments are removed and that the clean-up of the area is satisfactory to the inspector and facility manager. When satisfactory the system shall be placed back in service.

2.3.3.1. For the surveillance process, the contractor shall leave access panels, cover plates, filter, and fans open/accessible for inspection.

2.3.4. The contractor shall place a tag/label on the hood showing the name, address and phone number of the cleaning company, name of person performing the work, and date of cleaning immediately following cleaning up of the area from the cleaning process IAW Section 1.7.

2.3.5. The contractor shall provide a written report that provides the name, address and phone number of the company, person(s) performing the work, date of cleaning, onsite certified person performing inspection, areas of concern, and specific areas that were inaccessible or not cleaned. All reports MUST be sent to the COR within 48 hours upon completion of each cleaning.

2.3.6. All buildings with the commercial kitchen exhaust systems that require cleaning IAW this contract is located at both locations of Joint Base Langley-Eustis, Virginia. The list of buildings with kitchen exhaust systems on this cleaning contract are in Technical Exhibit 1.

2.4. The contractor shall have personnel certified as an International Kitchen Exhaust Cleaning Association (IKECA) Certified Exhaust System Inspector (CESI), Certified Exhaust Cleaning Technician (CECT) and Certified Exhaust Cleaning Specialist (CECS) or equivalent per NFPA 96.

2.4.1. The contractor shall have personnel on staff that possess these certifications; with at least one member of the cleaning crew having at least CESI or CECS and CEST (or equivalent) certified person onsite while the cleaning process is in progress. The contractor shall submit certifications to the CO prior to contract award and subsequently submitted to the COR during performance and as updates become necessary to ensure certified personnel are available and on-site while the cleaning process is in progress.

2.4.2. The contractor shall demonstrate that they have three years’ experience in Commercial Hood Systems inspections and cleaning.

2.5. Deliverables. The contractor and Government shall submit all deliverables in electronic form and shall produce reports using the Microsoft Office suite of applications. All deliverables must meet professional standards, and the requirements set forth in contractual documentation. The contractor shall be responsible for delivering all end items specified.

2.6. Scheduling. The contractor shall provide a schedule to the COR by the 15th of every month for the upcoming month. The contractor is responsible for contacting each POC at each location for scheduling.

Schedule of Deliverables

Contractor Item
Due Date

Contractor's Quality Control Plan (QCP) If applicable, include the Mission-Essential Contractor Services Plan in the QCP NLT 10 business days after contract award

Current Employee Listing
NLT 10 business days after contract award

and upon change in personnel

Written Report for each cleaning
Upon Completion of each facilities cleaning
Invoice in WAWF
Upon Completion monthly cleaning

3.0. GENERAL INFORMATION.

3.1. Hours of Operation. The hours of operation are 0500 to 2300 Eastern Standard Time (EST), Sunday-Saturday, excluding federal holidays. If the contractor wishes to perform any services outside of the normal hours of operation, the contractor shall coordinate with the Contracting Officer Representative (COR) and the Contracting Officer (CO) no later than one week prior to the scheduled event. In the event of emergency circumstances, accommodations may be made on a case by case basis.

3.1.1. Base Closure Days. If the Base Commander determines the base is closed due to snow, hurricane, or Acts of God, the contractor shall reschedule work planned for this time.

3.1.2. Federal Holidays. The Contractor shall not be required, But may setup cleanings on these days with the Facility Manager and COR to work any of the following federal holidays:

New Year’s Day - 1 January Martin Luther King Day – 3rd Monday in January Washington’s Birthday – 3rd Monday in February Memorial Day - last Monday in May Juneteenth – June 19th Independence Day – 4th July Labor Day - 1st Monday in September Columbus Day – 2nd Monday in October Veteran’s Day – 11th November Thanksgiving Day - 4th Thursday in November Christmas Day – 25th December

3.1.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

3.2. Essential Contractor Service. The Government has identified all or a portion of the contractor services performed under this contract as essential contractor services in support of mission essential functions. These services are not considered essential during exercises.

Note: The cleaning services are essential to maintain the fire safety of the facilities identifed when feeding our country’s fighting forces. If the effectiveness of hood systems are hindered due to grease-laden vapors and potential fire in the facilities will seriously impair DoD’s ability to provide the vital service of feeding personnel, as determined by the appropriate functional commander or civilian equivalent.

3.3. English Language Requirement. All contractor personnel shall read, understand, speak and write English fluently.

3.4. Contract Manager. The Contractor shall provide a contract manager and an alternate who shall be responsible for the performance of the work; these duties can be an additional duty. These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated, in writing, to the Contracting Officer (CO). The alternate contract manager shall act for the contract manager when the manager is absent.

3.4.1. The contract manager or alternate shall be available within 2 hours to meet on the installation or by telecom with the CO and/or with other government personnel designated by the CO during normal duty hours to discuss issues or concerns.

3.5. Communication. Contractor personnel shall always maintain open and professional communication with government personnel. Complaints validated by the COR shall be reported in writing to the CO and the contractor for action. Failure of the contractor to take corrective action on validated complaints raised by the COR and the CO will be considered a failure to perform.

3.6. Appearance. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire and having complied with socially acceptable standards of personal hygiene.

3.7. Contractor Identification. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials. Contractors performing work at Government workplaces will provide their employees with an easily readable identification (ID) badge indicating the employee's name, the contractor's name, the functional area of assignment, and a recent color photograph of the employee. Contractors shall require their employees to wear the ID badges visibly when performing work at Government workplaces. Contractor personnel must also ensure that all e-mails, documents, or reports they produce are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All signature blocks on e-mails shall indicate the Contractor's name. All e-mail address lines shall include CTR in the address line.

3.8. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such a person seeks and receives approval in accordance with the Department of Defense (DoD) Directive 5500.7 and Air Force policy. If prior military, personnel must have been discharged under honorable conditions with no administrative actions taken against them.

3.9. Security Requirements for Unclassified Contracts. The contractor shall ensure the necessary pass and identification items required for contract performance are obtained for all personnel.

3.9.1. Listing of Personnel. The contractor shall maintain a current listing of personnel. The list shall include the employee’s name, social security number and level of security clearance. The list shall be validated and signed by the company’s Facility Security Officer (FSO) and provided to the sponsoring agency’s security manager, the COR, and the CO. An updated listing shall be provided when an employee’s status or information changes.

3.9.2. Temporary Base Access Passes. The contractor shall ensure that each employee obtains the following pass and identification items: all necessary cards, passes, buttons, decals, or other items required for access to the areas and the installation. Upon contract award and the replacement of any employees, the contractor will be required to complete a base access request form which will be submitted to the COR. The COR will submit the pass request to the 633d Security Forces Squadron (633 SFS) to obtain the necessary identification items. Upon approval of the pass request by 633 SFS, the contractor employee will be required to obtain any individual and vehicle identifications media at the 633 SFS Pass and Identification Section, 20 Nealy Ave (Bldg. 15) on Langley AFB, VA. All badges must be picked up 7 days prior to start of contract work to ensure no issues with base access.

3.9.3. Pass and Identification. All prospective contractors shall undergo a verification process to determine the trustworthiness and suitability prior to being granted access to federal property. Limited access with escort may be granted (at the installation's discretion) for an interim period while investigations are being conducted. The 633d Security Forces Squadron or 733rd Security Force Squadron, as appropriate, will conduct background checks on all contractor personnel requiring access to the installation. IAW 18 USC 1382, the authority of the Installation Commander to control and deny a contractor employee entry to all or part of the installation is absolute.

3.9.4. Tier 1 (T1) Investigation.

3.9.4.1. The contractor shall complete either an SF-85, Questionnaire for Non-Sensitive Positions, (or equivalent OPM investigative product). Contractor personnel must make an appointment with the Unit Security Manager for the first duty day at the place of performance and must have completed the SF-85 and OF-306, Declaration for Federal Employment. As a minimum, contractor personnel shall successfully complete a Tier 1 (T1) Investigation before operating government-furnished workstations that have access to Air Force automated information systems.

3.9.4.2. Tier 1 (T1) Investigation. As a minimum, contractor personnel must be able to obtain and maintain a favorable suitability/fitness determination under 5 CFR 731 or equivalent. The Government will submit background investigations for positions that require a Common Access Card (CAC) and/or IT access only. Prior to CAC issuance, an FBI fingerprint check must be completed without adverse comment, and the T1 Investigation or equivalent must be initiated. CACs will not be issued before the fingerprint check results have been completed and the investigation has been opened/scheduled at National Background Investigations Bureau (NBIB).

Fingerprints and the appropriate investigation will be submitted by the Government.

3.9.5. Physical Security (Security of Government Property). The contractor shall safeguard all government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and squadron assets and materials shall be secured.

3.9.6. Entry Procedures to Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force (AF) controlled/restricted areas where contractor personnel will work.

3.9.7. Reporting Requirements. The contractor shall comply with the requirements of Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The contractor personnel’s immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

3.9.8. Retrieving Identification Media. The contractor shall return all identification media to the sponsoring agency’s security office, the COR or the CO upon completion/termination of the contract or upon departure of any personnel during the course of the contract. Failure to do so may delay payment to the contractor. Final payment may be withheld until identification media is returned.

3.9. Traffic Laws. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-218, Motor Vehicle Traffic Supervision (current edition). The Contractor and/or contractor personnel shall comply with current instruction on cell phone use while on any military installation.

3.10. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any military installation. This prohibition includes any individual who may otherwise possess any legally issued concealed weapons permit.

3.11. Smoking in Air Combat Command (ACC) or Joint Base Langley-Eustis Facilities. Contractors are advised that the ACC Commander has placed restrictions on the smoking of tobacco products in ACC facilities. AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities. Contract personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

3.12. ENVIRONMENTAL MANAGEMENT: Joint Base Langley-Eustis (JBLE) is dedicated to the conservation, protection, and enhancement of the environment. The contractor shall comply with all: federal laws and regulations; state and local laws, ordinances, and regulations; and Installation policies and procedures. JBLE Installation specific policies and procedures:

3.12.1. Joint Base Langley-Eustis – Langley. The contractor must comply with all provisions of the JBLE-Langley Environmental Special Conditions. You can review or download the document at http://www.jble.af.mil/Units/Air-Force/Langley-Environmental/ under the "Contracting-Compliance" heading. This is a living document that is updated periodically so ensure you have the latest version. If you have any questions, please contact your project manager or the 633d Contracting Officer first and have them contact the 633d CES Environmental Element on your behalf.

3.12.2. Joint Base Langley-Eustis - Fort Eustis. The contractor must comply with JBLE-I 32-101, Environmental Management with related Environmental Management Procedures (EMPs). EMPs are reviewed and/or updated at least annually. JBLE-I 32-101 and EMPs can be reviewed and downloaded at: http://www.jble.af.mil/Units/Army/Eustis-Enviromental.

4.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government has the right to inspect all services required in the contract.

SERVICES SUMMARY TABLE

Item
Performance Objective
PWS Para
Performance Threshold
Method of Surveillance
SS-1
Service completed per schedule
1.0, 2.0, 4.0 & TE1 Inclusive
No more than 2 unapproved schedule changes monthly
100% Surveillance & Customer Complaint
SS-2
Protection of workspace areas
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance & Customer Complaint
SS-3
Cleaning process of kitchen exhaust systems
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance & Customer Complaint
SS-4
Notification of COR for surveillance of work performed
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance & Customer Complaint
SS-5
Return exhaust equipment to operational condition
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance & Customer Complaint
SS-6
Clean up of work area
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance & Customer Complaint
SS-7
Written Reports
1.0, 2.0, & 4.0 Inclusive
No more than 2 valid defects per month
100% Surveillance

4.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation and payment procedures. The Performance Objective (column 1) describes what the government will survey to include any customer complaints from same performance objectives. Performance of a service will be evaluated IAW the Performance Work Statement sections noted to determine whether or not it meets the Performance Threshold (PT). When the PT is exceeded, the COR will document the performance issue in a Corrective Action Report (CAR), note on a Performance Assessment Report (PAR) and provide it to the Contracting Officer to finalize it and issue the report to the contractor.

4.1.1. The Government will evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through inspections of reports and contractor services documentation. The Government shall inspect each task as completed due to fire safety issues.

4.1.2. If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re- performance, the Government may:

· Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

· Reduce the contract price to reflect the reduced value of the services performed.

4.1.3. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period may result in an immediate Progress Meeting with the Multi-Functional Team (MFT). All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

4.2. Quality Control. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The contractor shall develop and implement procedures to identify and prevent non-performance and continual repeat of defective service. A written Quality Control Plan (QCP) shall be submitted to the CO and COR for review and feedback. The plan shall be submitted no later than 10 working days after award. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

4.3. Quality Assurance. The Government shall inspect and evaluate 100% of the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking management information reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action Report (CAR) or Performance Assessment Report (PAR), and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the COR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense given by the CO.

4.4. Surveillance Methods.

4.4.1. 100% Surveillance. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection checklist. Any deficiency shall be documented and the contractor shall re-perform service as directed by the COR. Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection for trending purposes.

4.4.2. Customer Complaint. This method requires the customer to fill out a locally generated form provided by the COR or Contracting Officer. The COR will verify the complaint and notify the contractor of valid complaints. The contractor shall acknowledge the receipt of the complaint within 2 hours by informing the COR. Any deficiency shall be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. The contractor shall respond to a Customer Complaint in accordance with the instructions provided and return it to the Contracting Office within 5 calendar days of receipt. Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection.

4.5. Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, or other government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: observed positive performance and steps taken by the contractor to prevent unsatisfactory performance, any modifications required of the contract, opportunities to improve performance, unsatisfactory inspections and trends against each performance objective.

4.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer and any other signatures as deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution within 10 days of receipt.

5.0. GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY, SUPPLIES AND/OR SERVICES.

There is no Government-furnished property for this Contractor that meets the intent of FAR Part 45. There is Government equipment that will remain in the control and accountability of the Government.

Equipment Inventory. An inventory of Government equipment to be used by the contractor to perform this requirement shall be done within five (5) calendar days after the start of the contract period, and not later than ten (10) calendar days before the completion of the contract period (including any option periods). The Contractor and CORs shall conduct a joint inventory of all Government equipment and the Contractor shall sign a hand receipt for all equipment provided by the Government. During joint inventory, any items of equipment missing or not in working order shall be recorded and the Contracting Officer notified in writing. The Contractor and the Government representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory.

5.1. Contractor Furnished Items and Services. Except for those items or services specifically stated in this PWS to be government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms and conditions. It is the contractor’s responsibility to ensure contractor personnel are familiar with and understand the contents of this PWS as well as the company’s handbooks/handouts, etc. prior to beginning work.

5.2. Refuse Collection. The Government will provide established refuse collection service at pre-established pickup locations. It is the responsibility of contractor personnel to transfer refuse from their work area to the predetermined pickup locations.

5.3. Utilities. The Government will furnish electricity, water and sewage services as necessary for accomplishment of work in accordance with this contract. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

5.4. Security, Fire and Medical Services. The Government will provide police and fire protection. In the event of a medical emergency, base ambulance services for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

5.5. Base Distribution. The contractor shall use the Base Information Transfer System (BITS) for mail services for official mail only.

APPENDIX A

CONTRACT MANPOWER REPORT

1. CONTRACTOR MANPOWER REPORTING. The Contractor shall provide a Contractor Manpower Report IAW the Secretary of the Air Force/Acquisition (SAF/AQ), 13 Nov 12 Letter, Implementation of Fiscal Year (FY) 11 National Defense Authorization Act (NDAA) Section 8108, Contractor Inventory. Contract Manpower Report should contain the following:

2. AUTHORITATIVE REFERENCE. SAF/AQ Letter 13 Nov 12 (Implementation of FY11 NDAA Section 8108, Contractor Inventory).

3. FORMAT. Format shall be narrative as determined by the Contractor.

4. CONTENT. The report shall include the following:

“The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the “Commercial Kitchen Exhaust Systems Cleaning” via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 30 September of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil.

APPENDIX B

ACRONYMS

CECS - Certified Exhaust Cleaning Specialist (CECS) CECT - Certified Exhaust Cleaning Technician CESI - Certified Exhaust System Inspector CO – Contracting Officer COR – Contracting Officer Representative DoD – Department of Defense IAW – In Accordance With IKECA - International Kitchen Exhaust Cleaning Association

APPENDIX C

APPLICABLE PUBLICATIONS AND FORMS

1. Air Force Instruction (AFI)

1.1 AFI 91-203; Air Force Consolidated Occupational Safety Instruction

2 American National Standard Institute (ANSI)/International Kitchen Exhaust Cleaning Association (IKECA)

2.1 ANSI/IKECA C10-2016; Standard for Cleaning of Commercial Kitchen Exhaust Systems

2.2 ANSI/IKECA I10-2015; Standard for the Methodology for Inspection of Commercial Kitchen Exhaust Systems

3. National Fire Protection Association (NFPA)

3.1 NFPA Standard # 96 (most current version); Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations.

TECHNICAL EXHIBIT #1:

COMMERICAL KITCHEN EXHAUST SYSTEMS INSPECTION - CURRENT CLEANING SCHEDULE:

JBLE LOCATION
BUILDING NUMBER

and KITCHEN NAME

NUMBER OF UNITS

Monthly: Commercial Kitchen Exhaust Systems

Langley
Bldg. 140 – Crossbow Dining Facility (DFAC) (Hood #4)
1
Langley
Bldg. 245 – Burger King
2
Langley
Bldg. 290 – Arby’s
2
Langley
Bldg. 290 – Popeye’s
1
Langley
Bldg. 290 - QDOBA
1
Langley
Bldg. 252 – Langley Lanes
4
Langley
Bldg. 290 – Panda Express
2
Ft Eustis
Bldg. 1328 – Burger King
2
Ff Eustis
Bldg. 1386 – Panda Express
2

Bi-Monthly (every Other Month): Commercial Kitchen Exhaust Systems

Langley
Bldg. 412-Langley Club-Sandwich Line
1
Langley
Bldg. 759 – Raptor Café
2
Ft Eustis
Bldg. 675 – Bowling Center
2
Ft Eustis
Bldg. 1386 – Charley’s
1
Ft Eustis
Bldg. 1386 – Popeye’s
1
Ft Eustis
Bldg. 1386 - Qdoba
1

Quarterly: Commercial Kitchen Exhaust Systems

Langley
Bldg. 140 – Crossbow DFAC (Hood #3)
1
Ft Eustis
Bldg. 576 – The Bistro @ McDonald Army Medical Center
2
Ft Eustis
Bldg. 677 – Marcos Pizza
1
Ft Eustis
Bldg. 695 – DFAC
7
Ft Eustis
Bldg. 2123 – Ft Eustis Club
2

Semi-Annual: Commercial Kitchen Exhaust Systems

Langley
Bldg. 60 –CDC
1
Langley
Bldg. 70 - CDC
2
Langley
Bldg. 140 – Crossbow DFAC (Hood #1, 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, &14)
12
Langley
Bldg. 291 - Commissary
1
Langley
Bldg. 367 – Fire Station #1
1
Langley
Bldg. 412 – Langley Club – Main Kitchen
2
Langley
Bldg. 591 – Chapel Annex
1
Langley
Bldg. 619 – Langley Marina
1
Langley
Bldg. 926 – Bayview Commonwealth Center
2
Langley
Bldg. 1421 – Youth Center
1
Langley
Bldg. 1316 – Golf Course
1
Ft Eustis
Bldg. 648 – Fire Station #1
2
Ft Eustis
Bldg. 704 – Express Fuel Station
1
Ft Eustis
Bldg. 925 – School Age Services
2
Ft Eustis
Bldg. 926 – Madison CDC
2
Ft Eustis
Bldg. 950 – “Bistro” - TRADOC
1
Ft Eustis
Bldg. 1034 – Army Reserve DFAC
1
Ft Eustis
Bldg. 1140 – Pershing CDC
1
Ft Eustis
Bldg. 2300 – AIT DFAC
16
Ft Eustis
Bldg. 3518 – The Grille at the Pines
2

Annual: Commercial Kitchen Exhaust Systems

None

PWS, Commercial Kitchen Exhaust Systems Cleaning, 02-22-2024

File details come from the government source that posted it. Updated .