PWS_Fabric_Sunshades_Maint.pdf

PERFORMANCE WORK STATEMENT

FOR

Fabric Aircraft Sunshade and Solar Array Inspection, Maintenance, and Repair

FA480018Q0008

1st Aircraft Maintenance Squadron Langley Air Force Base

Joint Base Langley-Eustis, VA

16 August 18

PWS FA480018Q0008Fabric Aircraft Sunshade and Solar Arrays Inspection/Maintenance/Repair 16 Aug 2018

TABLE OF CONTENTS

1.0. SCOPE OF WORK

2.0. DESCRIPTION OF SERVICES

3.0. GENERAL INFORMATION

4.0. SERVICES SUMMARY (SS)

5.0. GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY, SUPPLIES

AND/OR SERVICES

APPENDIX A CONTRACT MANPOWER REPORT

APPENDIX B DEFINITIONS

TECHNICAL EXHIBIT 1 F-22 SUNSHADE LAYOUT (LANGLEY

TECHNICAL EXHIBIT 2 MAINTENANCE DOCUMENTATION

TECHNICAL EXHIBIT 3 SEMI-ANNUAL INSPECTION REPORT

TECHNICAL EXHIBIT 4 SUNSHADE INSPECTION CHECKLIST

PERFORMANCE WORK STATEMENT

FOR

BIG TOP AIRCRAFT SUNSHADE AND SOLAR ARRAY INSPECTION,

MAINTENANCE, AND REPAIR

1.0. SCOPE OF WORK. The contractor shall provide all equipment, tools, materials, vehicles, personnel, labor, supervision, and management to perform Aircraft Sunshade Inspection, Maintenance, and Repair services on Joint Base Langley-Eustis (JBLE), Langley Air Force Base (AFB), Virginia (VA), to include: structure, fabric, lights, electric, bird nesting mitigation, lightning protection, obstruction lighting, safety reflective devices, fall protection, solar arrays, batteries, controls and any other attached features. The contractor shall perform inspections, maintenance and repairs in accordance with (IAW) original equipment manufacturers (OEM) specifications, procedures, industry standards, or best practices, (in that order), and in accordance with applicable Federal, State and local building codes and regulations, or equivalent military standard Unified Facilities Criteria (UFC) and Unified Facility Guide Specifications (UFGS). Should any conflicts within the regulatory documents be noted, the contractor shall advise the Contracting Officer’s Representative (COR) prior to beginning any task or modifying the structure and any components. The contractor shall provide documentation to the government of inspections, maintenance, and repairs IAW Technical Exhibit (TE) 2 of the Performance Work Statement (PWS).

2.0. DESCRIPTION OF SERVICES.

2.1. INSPECTION

2.1.1. Initial Joint Team Inspection. The contractor shall perform the initial joint team inspection no later than sixty (60) calendar days after contract award and prior to performing maintenance or repair services. The contractor shall schedule and conduct an initial inspection with the COR of all aircraft sunshades to determine the condition of each sunshade. The contractor shall identify substandard conditions or incomplete work to include, but not limited to:

environmental, safety, health, equipment and maintenance condition per individual aircraft sunshade. The contractor shall use the checklist in PWS TE 4, Sunshade Inspection Checklist, to conduct and document the inspection results.

2.1.1.1. Initial Inspection Results. The contractor shall document the condition of each sunshade and submit an inspection report to the COR and Contracting Officer (CO) in the same format as PWS TE 3, Semi- Annual Inspection Report, no later than 30 days after the last sunshade is inspected.

2.1.2. Semi-Annual Inspections. The contractor shall perform semi-annual inspections of the sunshades in the months of November and May of each year. The contractor shall perform and report the results of semi-annual inspections, in accordance with manufacturer’s recommended inspection procedures and/or industry standards or best practices for the following, but not limited to: lightning protection systems, aircraft sunshade structure, solar arrays, batteries, controls, and lighting. The contractor shall use the checklist in PWS TE 4, Sunshade Inspection Checklist, to conduct and document the inspection results.

2.1.2.1. Semi-Annual Inspection Results. The contractor shall submit the semi-annual inspection report to the COR and CO, in the Microsoft Excel spreadsheet format in TE 3, Semi- Annual Inspection Report, no later than 30-days after the last sunshade is inspected.

2.1.3. Quarterly Inspection of valve-regulated lead-acid (VLRA) Battery system. The contractor shall perform quarterly inspections and document results on the VRLA battery system in accordance with the manufacturers recommended inspection procedures, industry standards, or best practices in that order. The contractor shall use the checklist in PWS TE 4, Sunshade Inspection Checklist, to conduct and document the inspection results as pertaining to the VRLA battery system.

2.1.4. Inspect, Correct, and Document. The contractor shall inspect for, correct, and document the following:

a) Inherent structural weakness

b) Corrosion

c) Design defect

d) Electrical defect

e) Weather (turbulence) related damage

f) Destruction of shelters manmade or natural.

g) Failure (signs of or evidence of electrical, structural, or mechanical failure)

h) Severed items

i) Evidence of stress/buckling/fatigue/etc.

j) Fabric tears/rips/rot/etc.

k) Missing hardware

l) Loose hardware

m) Wildlife intrusion

n) Other discrepancies

2.1.5. Inspection Schedule. The contractor shall schedule all work in advance with the COR to minimize disruption to mission requirements and shall coordinate inspections no later than 30 calendar days before May and November inspections.

2.2. Preventative Maintenance. The contractor shall accomplish routine maintenance as part of the following tasks to support aircraft sunshade maintenance requirements. Preventative maintenance shall include any maintenance action required by OEM specifications or standards which will prolong the sustainability of the aircraft sunshades. Preventative maintenance includes but is not limited to items listed in TE 4 of the PWS. All preventative maintenance will be performed in accordance with OEM specifications, industry standards, or best practices as applicable and shall be performed as part of the semi-annual inspection. No additional cost shall be charged to the government for any preventive maintenance parts, labor, materials, equipment, transportation, tools, or supervision.

2.2.1. Preventative Maintenance Plan (PMP). The contractor shall develop and maintain a PMP that provides details of how the contractor shall address tasks in PWS paragraphs 2.3, Repairs, through 2.4, Documentation of Maintenance and Repair, to include how aircraft sunshade configurations shall be maintained, and a description of preventative maintenance to be performed on aircraft sunshades in accordance with the PWS. The contractor shall submit the PMP to the COR no later than 30 days after contract award, and the PMP shall be non-proprietary.

2.2.2. Estimated Time to Perform Maintenance. The contractor shall establish an estimated time to perform maintenance for aircraft sunshades and provide the written estimated time to the COR.

The contractor shall notify the COR within 8 hours of a known change from the planned schedule.

2.3. Repairs. The contractor shall identify, in writing, all necessary repairs considered to be out of the scope of preventative maintenance as defined within this PWS. The contractor shall accomplish all work order tasks during normal duty hours; however, occasions may arise that require work to be accomplished outside of these hours. The contractor shall coordinate all routine work outside of normal duty hours with the COR and the CO.

2.3.1. The COR will approve each repair that has a total cost under $2,500.00 and the Contracting Officer (CO) will approve each service call/repair that has a total cost of $2,500.00 and greater. The contractor is not authorized to perform unscheduled work without the below approvals.

2.3.1.1. All work with the total cost of each repair under the micro-purchase threshold limit (currently $2,500.00) shall be approved by the COR first before the contractor is authorized to perform. The contractor shall repair the affected system or area within the mutually agreed upon time after notification.

2.3.1.2. All work with the total cost of each repair over the micro-purchase threshold limit (currently $2,500.00) is required to be approved by a CO to determine the price to be fair and reasonable. The process for CO approval is outlined below.

2.3.1.2.1. When the contractor identifies a repair that is estimated to cost $2,500.00 or more, the contractor shall contact the COR first and provide the COR with the scope of work for repairs.

The contractor shall not provide any pricing or estimates, for any repair that is estimated to cost $2,500.00 or more. The contractor shall only provide the scope of work to the COR.

2.3.1.2.2. The COR will submit a repair request to the 633 CONS contract specialist, who will then send a Request for Quote (RFQ) to the contractor.

2.3.1.2.3. The contractor shall provide their quote to the 633 CONS contract specialist, who will then coordinate with the COR to ensure technical acceptability. Once the COR provides their technical review to the 633 CONS contract specialist, a Letter of Direction (LOD) will be issued by 633 CONS for the contractor to begin the repairs. The contractor shall complete the repairs within the mutually agreed upon time stated in the LOD after the LOD notification. A minimum of three (3) quotes shall be submitted by the contractor for items that are not proprietary to the Original Equipment Manufacturer (OEM).

2.3.1.3. The contractor shall invoice for all repairs after the work is completed and submit all tickets for the work as one (1) attachment in iRAPT.

2.3.2. The contractor will be reimbursed for parts at cost. The contractor shall ensure they obtain the best possible prices and discounts from suppliers. The contractor shall not add a mark up to their cost. The contractor shall provide a copy of the vendor invoice to the CO or COR depending on the amount of the repair. For individual parts that exceed $250.00 the contractor shall provide three quotes to show the best value was obtained.

2.3.3. Repair Procedures. Upon completion of the semi-annual inspection or identification of an emergency repair, the contractor shall provide work orders to the COR and CO for approval for items deemed to be outside the scope of routine maintenance. All work must be approved by the COR or CO, depending on the repair cost, before the contractor begins work. The contractor shall coordinate with COR for repair completion/timeframe. The contractor shall not include pricing estimates on service call/repair workorders which have an estimated total cost of $2,500.00 and greater. The contractor shall provide this directly to CONS during the RFQ process discussed above.

2.3.3.1. Repair Content. As a minimum, work orders shall contain the following information:

a) Date of preparation.

b) Contract number and work order number

c) Contract line item number(s)

d) Job description, sunshade spot number

e) Unit prices, extended prices, and work order total (estimate)

f) Cost of materials, parts, and supplies (estimate)

g) Estimated time and hourly rate of personnel to complete inspection/maintenance/repairs

h) Work clearance and/or work permit required, Yes or No

i) Contractor’s signature and date

j) COR signature and date

k) Contracting Officer signature and date (when required)

l) Completion date and contractor's signature

m) In the event of significant modifications to a work order, as permitted by the terms within this PWS, the contractor shall provide supporting documentation to the COR, in writing, prior to modifying the scheduled work.

2.3.4. Completed Repairs/Work Orders. When the contractor completes all work tasks, the contractor shall enter the completion date, sign the work order form as complete and submit the finalized work order form to the COR. The contractor shall maintain a copy of all finalized work order forms.

2.3.5. Disruptions. In the event that maintenance, inspections or repairs will cause a disruption to the surroundings (e.g. Power-outage, blocked access, inspection process, maintenance process, repair process, cleaning, and/or spraying), the contractor shall provide written notification at a minimum of five (5) days prior to the disruption. Disruptions shall provide the least amount of customer inconvenience.

2.3.6. Terms and Conditions. All inspections, maintenance and repairs completed under the contract are subject to the terms and conditions of the contract. In the event of conflict with any repair, the contract will take precedence. The contractor shall refer any questions, concerns or disputes concerning work orders to the COR and the CO in writing within 24 hours (two hours for emergencies) of receipt of the work order. If questions, concerns, or disputes cannot be resolved, the COR will refer the matter to the Contracting Officer.

2.3.7. Emergency Service Calls. Emergency services are classified as an immediate response to repair hardware or structural failure that renders the aircraft sunshade unserviceable and/or unsafe. The scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical). The contractor shall be on site or available via telecom and have the capability to assess the emergency condition within two (2) hours of notification. The contractor shall initiate action necessary to render the aircraft sunshade safe within 24 hours of assessment, unless contractor obtains a waiver from the COR or CO. For catastrophic events which prevent 24-hour alleviation, i.e.exteme weather, natural disaster or aircraft incident, the COR or CO with guidance from the 1st Fighter Wing Commander may issue a waiver. The Government will designate personnel who will contact the contractor and COR when sunshade emergency maintenance/repairs are necessary.

2.3.7.1. Emergency Repair Quote. The contractor shall follow procedures as outlined in paragraph 2.3. and subsequent paragraphs when providing an emergency repair quote.

Exceptions may be granted on a case-by-case basis.

2.3.7.2. Estimated Time to Repair. The contractor shall establish an estimated time to repair for aircraft sunshade emergency repairs and provide the written estimate time to the COR. The contractor shall notify the COR within 8 hours of a known change from the planned schedule.

2.4. Qualifications, Experience, Training.

2.4.1. Personnel Qualifications. Contractor personnel shall be fully trained and possess all professional certifications and licenses required to perform aircraft sunshade inspections, maintenance and repair services. The contractor shall provide proof of contractor employee qualifications to the CO and COR, upon request.

2.4.2. Employee Training. The contractor shall develop, implement, and maintain procedures for training, qualifying and certifying personnel prior to performance of assigned duties under this contract (i.e., welding, electrical, etc.). The contractor shall formulate and provide comprehensive training, qualification and certification procedures for contractor personnel for submission with the Quality Control Plan QCP.

2.4.3. Training Records. The contractor shall develop and maintain individual training records to document training and test results, and document all initial and supplemental training accomplished for each employee. The contractor shall maintain training records and make them available to the COR, upon request.

2.4.4. Employee Restrictions. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7, Standards of Conduct.

2.4.5. The contractor shall not employ persons identified by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the installation or its populace. The contractor shall remove personnel identified as potential threat.

The Contracting Officer reserves the right of the Government to restrict the employment under the contract of any contractor employee or prospective contractor employee identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

2.4.6. Military Members. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members are subject to recall to active duty.

The abrupt absence of these personnel could adversely affect the contractor's ability to perform services. The absence of these personnel at any time shall not constitute an excuse for nonperformance under this contract.

2.4.7. Appearance. Contractor personnel shall present a professional, conservative and neat appearance and be easily recognizable as a contractor employee while on the installation, through the use of distinctive clothing or overcoats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

2.4.8. Significant Incident Notification Procedure. The contractor shall inform the Contracting Officer within 24 hours of becoming aware of an incident that involves a contractor’s employee that may subject the employee, the contractor, or the Government to either potential civil or criminal liability.

2.5. Documentation of Maintenance and Repair.

2.5.1. Documentation. The contractor shall maintain and submit maintenance documentation to the COR, in Microsoft Excel spreadsheet format, found in PWS TE 2, Maintenance Documentation. Maintenance documentation shall include aircraft sunshade condition

(serviceable/unserviceable-see definitions in PWS Appendix B, Definitions), scheduled and unscheduled maintenance activities (including preventative maintenance performed), discrepancies, corrosion control actions, repairs needed, corrective actions, identified trends in discrepancies and metrics. All documentation shall be considered an integral part of this contract and shall be non-proprietary in nature.

2.5.1.1. Metrics. The contractor shall track and report the following information/actions: the number of aircraft sunshades serviceable, needed repairs, number of repairs performed, and service call response times by classification. The contractor may submit additional recommended metrics and improvement efforts.

2.5.2. Reference Material. The contractor shall maintain copies of applicable aircraft sunshade manuals, drawings, specifications, etc. for use in inspection, preventive maintenance, repairs and provide copies to the COR, upon request.

2.5.3. Documentation of Paint and Coating Use. The contractor shall maintain a complete history of use of paint and any other protective coating. Documentation shall include the date of the use, type and amount of product used to include any brand name, process used, specific location where product was applied and the contractor that performed the work. The contractor shall provide the documentation to the COR, upon request.

2.5.4. Alternate Procedures. The contractor may propose alternate maintenance procedures as a cost saving initiative or enhancement to inspection and/or maintenance accomplishment.

Alternate procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. The COR shall approve all contractor-proposed deviations from preventive maintenance requirements prior to implementation.

2.5.5. Warranties. The contractor shall assume and maintain any pre-existing warranties.

Warranties for future work shall be provided to the COR and CO upon completion of the work.

2.5.6. Government Caused Delays. During inspection, maintenance and repair, the contractor shall identify, document, and notify the COR and CO of any actual or potential delays caused by government action or mission interference. Site-specific problems affecting maintenance accomplishment and/or contractor performance will be reported to the COR and CO as soon as practicable.

2.6. Environmental Requirements

ENVIRONMENTAL MANAGEMENT: Joint Base Langley-Eustis (JBLE) is dedicated to the conservation, protection, and enhancement of the environment. The contractor shall comply with all: federal laws and regulations; state and local laws, ordinances, and regulations; and Installation policies and procedures. JBLE Installation specific policies and procedures:

Joint Base Langley-Eustis – Langley Air Force Base. The contractor must comply with all provisions of the JBLE-Langley Environmental Special Conditions. You can review or download the document at http://www.jble.af.mil/Units/Air-Force/Langley-Environmental/ under the "Contracting-Compliance" heading. This is a living document that is updated periodically so ensure you have the latest version. If you have any questions, please contact your project manager or the 633d Contracting Officer first and have them contact the 633d CES Environmental Element on your behalf.

2.6.1. Contractor Liability. The contractor is liable and responsible for non-compliance of environmental safety and health (ES&H) provisions, and pay fines and fees resulting from improper contractor actions and/or process.

2.6.2. Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport, store, and dispose of all HAZMAT, including hazardous waste, in accordance with the Resource Conservation and Recovery Act, 40 Code of Federal Regulations (CFR) 260-265, Protection of Environment, applicable State statutes and regulations, and the JBLE Hazardous Waste Management Plan. If requested, the contractor shall obtain a separate hazardous waste ID number identifying them as a generator of hazardous waste, and coordinate all hazardous shipments with the 633 Civil Engineering Squadron (633 CES) Hazardous Waste Program Manager (633 CES/CEAN). The contractor shall not store HAZMAT on JBLE.

2.6.3. Processing HAZMAT for Use on JBLE. The contractor shall not bring or use any type of HAZMAT on JBLE, until the HAZMAT has been approved by the Hazardous Materials Pharmacy (HAZMART). Upon contract award, the contractor shall submit Safety Data Sheets (SDS) to the COR for all HAZMAT the contractor intends to use on JBLE. The COR will contact the contractor if more data is required for HAZMAT use approval. The COR will also notify the contractor whether or not the HAZMAT has been approved for use on JBLE, including information for tracking HAZMAT by the contractor, if required.

2.6.4. HAZMAT Spills. The contractor shall take every reasonable precaution to prevent HAZMAT spills, and immediately report any HAZMAT spills to the base fire department by calling 764-4222, in accordance with JBLE Spill Prevention and Response Plan procedures. The contractor shall clean and dispose of all hazardous materials spills in accordance with local, state, and federal laws and regulations. The contractor shall bear full financial obligation incurred from cleaning and disposing of hazardous materials spills, or release of hazardous materials within the confines of JBLE by contractor personnel.

2.6.5. Notification of Environmental Spills. If the contractor spills or releases any hazardous materials into the environment, the contractor shall immediately report the incident to the CO and COR. The contractor is liable for all costs associated with the spill or release of hazardous materials.

2.6.6. Spill Containment Plan. The contractor shall submit a spill containment plan to the COR, no later than 15 days after contract start date. As a minimum, the plan shall include how the contractor will handle and use hazardous materials on JBLE, and HAZMAT spill procedures.

The contractor is responsible for informing contractor personnel of the content of the plan. The plan shall be maintained in a location where it is immediately available to contractor personnel.

2.6.7. Spill Containment Kits. The contractor shall ensure that all vehicles used for transport of hazardous materials on JBLE, carry an approved spill containment kit capable of containing a spill, until first responders arrive. The contractor shall make spill containment kits available for inspection by Government personnel, upon request.

2.6.8. Exposure. The contractor shall ensure that its operations do not expose Government personnel to any hazardous conditions; i.e., noise, chemicals, equipment, etc., as covered by OSHA/AFOSH Standards.

2.6.9. Work Clearance and Permits. The contractor shall coordinate with the COR, as required, to obtain digging, welding, and/or paint spraying permits in accordance with base procedures, prior to beginning tasks. The contractor shall not commence digging, welding, or paint spraying until required permits are obtained.

2.6.10. Bird Nesting. Contractor shall remove all bird nesting/nest building material as required.

COR will coordinate with USDA as required to ensure removal is allowed and will not harm environment. Contractor will include any removal action in the maintenance documentation.

2.5. Deliverables. The contractor shall submit all deliverables in electronic form and shall produce reports using the Microsoft Office suite of applications. All deliverables must meet professional standards and the requirements set forth in contractual documentation. The contractor shall be responsible for delivering all end items specified.

Schedule of Deliverables Document/Item Due

Inspection Schedule NLT 30 calendar days before commencement of work

Initial Inspection Report NLT 30 calendar days after inspection completion

Semi-Annual Inspection Report NLT 30 calendar days after inspection completion

Quarterly Inspection Report/Documents

NLT 30 calendar days after inspection completion

Preventative Maintenance Plan (PMP) NLT 30 calendar days after contract award

Repair Quotes/Work Orders As necessary Contractor's Quality Control Plan NLT 10 business days after contract award

Listing of Personnel NLT 10 business days after contract award and w/in 5 business days of a change in personnel

Spill Containment Plan NLT 15 calendar days after contract award

3.0. GENERAL INFORMATION.

3.1. Hours of Operation. The hours of operation are 0700 to 1600 Eastern Standard Time (EST), Monday – Friday, excluding federal holidays. If the contractor wishes to perform any services outside of the normal hours of operation, the contractor shall coordinate with the Contracting Officer Representative (COR) and the Contracting Officer (CO) no later than one week prior to the scheduled event. In the event of emergency circumstances, accommodations may be made on a case by case basis.

3.1.1. Base Closure Days. If the Base Commander determines the base is closed due to snow, hurricane, or Acts of God, the contractor shall reschedule work planned for this time.

3.1.2. Federal Holidays. The Contractor shall not be required to work any of the following federal holidays:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

3.1.2.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

3.2. Non Mission-Essential Functions. It has been determined by the Functional Commander of this service that the requirements under this PWS are non-essential and therefore shall not be performed during a crisis, exercise or inclement weather.

3.3. English Language Requirement. All contractor personnel shall read, understand, speak and write English fluently.

3.4. Contract Manager. The Contractor shall provide a contract manager and an alternate who shall be responsible for the performance of the work; these duties can be an additional duty.

These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated, in writing, to the Contracting Officer (CO). The alternate contract manager shall act for the contract manager when the manager is absent.

3.4.1. The contract manager or alternate shall be available within 2 hours to meet on the installation or by telecom with the CO and/or with other government personnel designated by the CO during normal duty hours to discuss issues or concerns.

3.5. Communication. Contractor personnel shall maintain open and professional communication with government personnel at all times. Complaints validated by the COR shall be reported in writing to the CO and the contractor for action. Failure of the contractor to take corrective action on validated complaints raised by the COR and the CO will be considered a failure to perform.

3.6. Appearance. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire and having complied with socially acceptable standards of personal hygiene.

3.7. Contractor Identification. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious are required to identify themselves as such to avoid being mistaken for Government officials. Contractors performing work at Government workplaces will provide their employees with an easily readable identification (ID) badge indicating the employee's name, the contractor's name, the functional area of assignment, and a recent color photograph of the employee.

Contractors shall require their employees to wear the ID badges visibly when performing work at Government workplaces. Contractor personnel must also ensure that all e-mails, documents, or reports they produce are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All signature blocks on e-mails shall indicate the Contractor's name.

All e-mail address lines shall include CTR in the address line.

3.8. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such a person seeks and receives approval in accordance with the Department of Defense (DoD) Directive 5500.7 and Air Force policy. If prior military, personnel must have been discharged under honorable conditions with no administrative actions taken against them.

3.9. Security Requirements for Unclassified Contracts. The contractor shall ensure the necessary pass and identification items required for contract performance are obtained for all personnel.

3.9.1. Listing of Personnel. The contractor shall maintain a current listing of personnel. The list shall include the employee’s name, social security number and level of security clearance. The list shall be validated and signed by the company’s Facility Security Officer (FSO) and provided to the sponsoring agency’s security manager, the COR, and the CO. An updated listing shall be provided when an employee’s status or information changes.

3.9.2. Base Access Passes. The contractor shall ensure that each employee obtains the following pass and identification items: all necessary cards, passes, buttons, decals, or other items required for access to the areas and the installation. Upon contract award and the replacement of any employees, the contractor will be required to complete a base access request form which will be submitted to the COR. The COR will submit the pass request to the 633d Security Forces Squadron (633 SFS) to obtain the necessary identification items. Upon approval of the pass request by 633 SFS, the contractor employee will be required to obtain any individual and vehicle identifications media at the 633 SFS Pass and Identification Section, 20 Nealy Ave (Bldg

5) on Langley AFB, VA.

3.9.3. Pass and Identification. Not Required

3.9.4. Employee clearance requirements. As a minimum, contractor personnel must be able to obtain and maintain a TIER 1, favorable suitability/fitness determination under 5 CFR 731 or equivalent. The Government will submit background investigations for positions that require a Common Access Card (CAC) and/or IT access only. Prior to CAC issuance, an FBI fingerprint check must be completed without adverse comment, and the T1 Investigation or equivalent must be initiated. CACs will not be issued before the fingerprint check results have been completed and the investigation has been opened/scheduled at Office of Personnel Management (OPM).

Contractor personnel receiving unfavorable T1 Investigations shall not be employed. The sponsoring Government agency will submit requests for investigation on AF Form 2583, Request for Personnel Security Action, at no additional cost to the contractor. The contractor shall comply with the requirements of DoDM 5200.02, AFM 16-1405 Personnel Security Program and AFI 33-119, Electronic Mail (E-Mail) Management and Use.

3.9.5. Reserved

3.9.6. Physical Security (Security of Government Property). The contractor shall safeguard all government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and squadron assets and materials shall be secured.

3.9.7. Entry Procedures to Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force (AF) controlled/restricted areas where contractor personnel will work.

3.9.8. Reporting Requirements. The contractor shall comply with the requirements of Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The contractor personnel’s immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

3.9.9. Retrieving Identification Media. The contractor shall return all identification media to the sponsoring agency’s security office, the COR or the CO upon completion/termination of the contract or upon departure of any personnel during the course of the contract. Failure to do so may delay payment to the contractor. Final payment may be withheld until identification media is returned.

3.10. Key Control. Keys shall not be provided to the contractor.

3.10.1. Lost Keys. Not required.

3.10.2. Lock Combinations (If Applicable). Not required.

3.11. Traffic Laws. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-218, Motor Vehicle Traffic Supervision (current edition). The Contractor and/or contractor personnel shall comply with current instruction on cell phone use while on any military installation.

3.12. Weapons, Firearms, and Ammunition. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any military installation. This prohibition includes any individual who may otherwise possess any legally issued concealed weapons permit.

3.13. Smoking in Air Combat Command (ACC) Facilities. Contractors are advised that the ACC Commander has placed restrictions on the smoking of tobacco products in ACC facilities.

AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities. Contract personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

3.14. ENVIRONMENTAL MANAGEMENT: Joint Base Langley-Eustis (JBLE) is dedicated to the conservation, protection, and enhancement of the environment. The contractor shall comply with all: federal laws and regulations; state and local laws, ordinances, and regulations;

and Installation policies and procedures. JBLE Installation specific policies and procedures:

3.14.1. Joint Base Langley-Eustis - Langley Air Force Base.

3.14.2. Joint Base Langley-Eustis – Langley. The contractor must comply with all provisions of the JBLE- Langley Environmental Special Conditions. You can review or download the document at http://www.jble.af.mil/Units/Air-Force/Langley-Environmental/ under the "Contracting-Compliance" heading. This is a living document that is updated periodically so ensure you have the latest version. If you have any questions, please contact your project manager or the 633d Contracting Officer first and have them contact the 633d CES Environmental Element on your behalf.

3.14.3. Joint Base Langley-Eustis - Fort Eustis. The contractor must comply with JBLE-I 32-101, Environmental Management with related Environmental Management Procedures (EMPs). EMPs are reviewed and/or updated at least annually. JBLE-I 32-101 and EMPs can be reviewed and downloaded at:

http://www.jble.af.mil/Units/Army/Eustis-Enviromental.

http://www.jble.af.mil/Units/Air-Force/Langley-Environmental/ http://www.jble.af.mil/Units/Army/Eustis-Enviromental

4.0. SERVICES SUMMARY (SS). The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided. These thresholds are critical to mission success.

Procedures as set forth in the Federal Acquisition Regulation (FAR) 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Government has the right to inspect all services required in the contract.

SERVICES SUMMARY TABLE

PERFORMANCE OBJECTIVE REFERENCE

PARAGRAPH

PERFORMANCE

THRESHOLD

SURVELLIANCE

METHOD

SS-1 Inspect, maintain, and repair aircraft sunshades 2.1,inclusive Zero Defects 100% surveillance

SS-2 Estimated time to repair 2.2.2, 2.3.9.2 Within +10% of contractor estimate 100% surveillance

SS-3 Complete repairs 2.3.6 Zero Defects 100% surveillance

SS-4 Assess Emergency Conditions 2.3.9, inclusive Zero Defects 100% surveillance

SS-5 Initiate Emergency repair actions 2.3.9 Zero Defects 100% surveillance

4.1. Performance Evaluation. The purpose of the Services Summary is to define performance evaluation and payment procedures. The Performance Objective (column 1) describes what the government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the performance issue in a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and provide it to the Contracting Officer to finalize it and issue the report to the contractor.

4.1.1. The Government will periodically evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through inspections of reports and contractor services documentation. The Government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

4.1.2. If any of the services do not conform to contract requirements, the Government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the Government may:

- Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

- Reduce the contract price to reflect the reduced value of the services performed.

4.1.3. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period may result in an immediate Progress Meeting with the Multi-Functional Team (MFT). All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

4.2. Quality Control. The contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this contract and PWS. The contractor shall develop and implement procedures to identify and prevent non-performance and continual repeat of defective service. A written Quality Control Plan (QCP) shall be submitted to the CO and COR for review and feedback. The plan shall be submitted no later than 10 working days after award. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement and for correcting deficiencies as required.

4.3. Quality Assurance. The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by watching actual task performance, physically checking an attribute of the completed task, checking management information reports, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate a Corrective Action Report (CAR) or Performance Assessment Report (PAR), and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR in accordance with instructions provided and return it to the Contracting Officer no later than the suspense given by the CO.

4.4. Surveillance Methods.

4.4.1. 100% Surveillance. This method requires the COR to inspect the service each time it occurs. Results shall be annotated on the inspection checklist. Any deficiency shall be documented and the contractor shall re-perform service as directed by the COR. Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection for trending purposes.

4.4.2. Periodic Surveillances. This method requires the COR to employ a spot check style of evaluation based on the contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the contractor shall re-perform the service after notification by the COR.

4.4.3. Customer Complaint. This method requires the customer to fill out a locally generated form provided by the COR or Contracting Officer. The COR will verify the complaint and notify the contractor of valid complaints. The contractor shall acknowledge the complaint within 2 hours and inform the COR of his recommendation. Any deficiency shall be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. The contractor shall respond to the Customer Complaint in accordance with the instructions provided and return it to the Contracting Office within 5 calendar days of receipt.

Any unsatisfactory inspection identified but re-performed acceptably, shall still be counted as an unsatisfactory inspection.

4.5. Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, or other government personnel as appropriate, and the contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: observed positive performance and steps taken by the contractor to prevent unsatisfactory performance, any modifications required of the contract, opportunities to improve performance, unsatisfactory inspections and trends against each performance objective.

4.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer and any other signatures as deemed appropriate, and distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Officer identifying areas of non-concurrence for resolution within 10 days of receipt.

5.0. GOVERNMENT AND CONTRACTOR FURNISHED PROPERTY, SUPPLIES

AND/OR SERVICES.

There is no Government-furnished property for this Contractor that meets the intent of FAR Part 45. There is Government equipment that will remain in the control and accountability of the Government.

5.1. Contractor Furnished Items and Services. Except for those items or services specifically stated in this PWS to be government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms and conditions. It is the contractor’s responsibility to ensure contractor personnel are familiar with and understand the contents of this PWS as well as the company’s handbooks/handouts, etc. prior to beginning work.

5.2. Telephone Service. The Government will provide telephone service through a land line.

Use of a government- supplied telephone is provided solely for official use government business and shall not be used to transact personal business by contractor personnel.

5.3. Government-Furnished Training. Government-provided training will be identified and provided to the contractor (i.e., airfield drivers training).

5.4. Refuse Collection. The Government will provide established refuse collection service at pre-established pickup locations. It is the responsibility of contractor personnel to transfer refuse from their work area to the predetermined pickup locations.

5.5. Custodial Services. The Government will provide established restroom cleaning services at pre-established intervals. The contractor is required to maintain their work area(s) in a clean, neat and professional manner conducive with the type of work being performed.

5.6. Utilities. The Government will furnish electricity, water and sewage services as necessary for accomplishment of work in accordance with this contract. The contractor shall adhere to all base level utility conservation practices or requirements. The contractor shall be responsible for operating under conditions that prevent waste of utilities.

5.7. Security, Fire and Medical Services. The Government will provide police and fire protection. In the event of a medical emergency, base ambulance services for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

5.8. Electronic Mail Service/Local Area Network (LAN) Connectivity. Not Applicable

5.9. Base Distribution. The contractor shall use the Base Information Transfer System (BITS) for mail services for official mail only.

APPENDIX A

CONTRACT MANPOWER REPORT

1. CONTRACTOR MANPOWER REPORTING. The Contractor shall provide a Contractor Manpower Report IAW the Secretary of the Air Force/Acquisition (SAF/AQ), 13 Nov 12 Letter, Implementation of Fiscal Year (FY) 11 National Defense Authorization Act (NDAA) Section 8108, Contractor Inventory. Contract Manpower Report should contain the following:

2. AUTHORITATIVE REFERENCE. SAF/AQ Letter 13 Nov 12 (Implementation of FY11 NDAA Section 8108, Contractor Inventory).

3. FORMAT. Format shall be narrative as determined by the Contractor.

4. CONTENT. The report shall include the following:

“The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Inspection, Maintenance, and Repair of the Fabric Aircraft Sunshade and Solar Array via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 30 September of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and…