PWS_Rev_1_-_12_Nov_14.pdf

PERFORMANCE WORK STATEMENT

(PWS)

for the

RENTAL, INSTALLATION AND

MAINTENANCE OF WASHERS/DRYERS

Joint Base Langley-Eustis (JBLE) Langley Air Force Base (LAFB) Hampton, Virginia 23665

12 November 2014

RYAN D. BRADLEY

Contracting Officer

Table of Contents

Section Number and Title Page Number

1.0. Scope of Work 3

1.2. General Information 6

2.0. Services Summary 11

3.0. Government Furnished Property and Services 16

Technical Exhibit A, Location and Quantity 17

Technical Exhibit B, Equipment Specification 18

PERFORMANCE WORK STATEMENT

for

RENTAL, INSTALLATION AND MAINTENANCE

OF WASHERS/DRYERS ON

LANGLEY AFB, VA

1. SCOPE OF WORK. The contractor shall provide all labor, supervision, tools, equipment and transportation necessary to provide, install and maintain washers and dryers, on a rental basis, on Langley AFB, VA in accordance with (IAW) this PWS. The washers and dryers will be rented from the contractor, in new condition, and the contractor shall also perform quarterly inspections/preventative maintenance, and perform repairs on an as-needed basis.

1.1. DESCRIPTION OF SERVICE

1.1.1. WASHER AND DRYER RENTAL: All washers/dryers shall be in compliance with the specifications in Technical Exhibit B.

1.1.1.1. Washers shall be coinless, commercial home style, large capacity (minimum 14 pounds capacity), minimum 3.8 cubic feet, and 120 volts. Washers can be either top load or front load.

1.1.1.2. Dryers shall be electric, coinless, commercial home style, large capacity, minimum 7 cubic feet, and 220 volts.

1.1.1.3. STACKABLE DRYERS: Stackable dryers shall be electric, commercial home style, 7 cubic feet each (14 combined), and 220 volts.

1.1.1.4. STACKABLE WASHERS/DRYERS: Stackable washer/dryer combinations shall be electric and be able to fit in a utility closet that is accessed by a standard 32 inch wide door.

1.1.2. BASE FITNESS CENTERS:

1.1.2.1. Provide and install two washers and two dryers in each of the Base Fitness Centers, Bldg 658, 216 Dodd Blvd and Bldg 226, 36 Sweeney Blvd. Contractor is advised to visit this location for installation planning purposes prior to bid submittal or the start of this contract.

1.1.2.2. WASHER SPECIFICATIONS: Industrial washers shall be in compliance with the specifications in Technical Exhibit B.

1.1.2.2.1. Washers shall be industrial style with a minimum capacity of 50 lbs dry weight.

1.1.2.3. DRYER SPECIFICATIONS: Industrial dryers shall be in compliance with the specifications in Technical Exhibit B.

1.1.2.3.1. Dryers shall be electric, industrial, heavy-duty dryer which shall have minimum capacity of 75 lbs dry weight.

1.1.3. OPERATIONAL TRAINING: Upon installation, contractor shall be responsible for training Fitness Center personnel in the proper operation and care of the industrial washers and dryers located in Bldg 658 and Bldg 226.

1.1.4. GENERAL EQUIPMENT SPECIFICATIONS: All contractor supplied equipment shall comply with the specifications set forth herein per paras 1.1.4.1. and

1.1.6. Start of Contract Installation. As part of their proposal, the contractor shall provide a written equipment list with the manufacturer’s specifications. The government maintains the right to accept or reject the contractor’s equipment proposal. All equipment shall be subject to inspection as to condition, appearance and serviceability at any time during the performance period per para 1.1.4.1. and 1.1.6. Start of Contract Installation.

The COR will perform the inspections.

1.1.4.1. The contractor shall provide replacement machines for those machines that become unserviceable or otherwise fail to comply with these specifications. In the event a machine must be replaced, it shall be replaced with a new or like-new machine within 7 business days. Like-new is defined as: Machines shall not be any older than 6 months, shall not have rust, excessive scratches, chipped finish, dents, loose door hinges or panels, missing knobs/buttons, bad seals (all types) and splash guards.

Machines shall be mechanically sound, selector switches/buttons shall function smoothly and properly and tub/drum baskets shall be kept balanced. Machines shall not leak oil and shall not have broken leveling feet.

1.1.4.2. Replacement equipment shall meet the definition outlined in paragraph 1.1.4.1.

Proof of equipment age shall be required prior to installation and shall be presented to the

COR.

1.1.4.3. All machines shall be white with the possible exception of Bldg 658, ACC Fitness Center and Bldg 226, Shellbank Fitness Center, as the industrial washers/dryers may only come in non-white colors.

1.1.5. QUARTERLY INSPECTION/MAINTENANCE/CLEANING.

1.1.5.1. The contractor shall keep all contractor provided equipment in proper mechanical working order and neat in appearance. This shall include performing preventative maintenance during the quarterly inspections. The contractor shall report to the 633 CES/CEOES, B328 office to sign in upon arrival on Langley AFB, VA.

1.1.5.2. All machines shall be 100% operational after each quarterly inspection. Outside of the quarterly inspections, the contractor shall maintain a 90% operational capacity of all machines in each building.

1.1.5.3. The contractor shall perform quarterly cleanings during the quarterly inspection/maintenance visit. The contractor shall clean the dryer ducting during the quarterly cleanings. This system extends from the dryers to the exterior of the building.

The contractor shall replace strainers, screens, filters, vents, hoses, tub seals, vent caps and any other parts that are part of the ducting system that are not working, as needed.

Cleaning shall remove any buildup of lint, dust, debris or obstructions in the ducting screens. Each machine shall be tested during the quarterly cleanings.

1.1.5.4. REPORTS: The contractor shall provide the COR a report within five business days of the quarterly service. The report shall have as a minimum: Date of Service, Location, Service performed, Name of technician(s) and any issues pertaining to the service, i.e. electrical service, etc.

1.1.6. START OF CONTRACT INSTALLATION: The contractor shall install all washers and dryers in the designated buildings within five calendar days of the commencement of the contract. Only new machines shall be installed at the beginning of the contract. The contractor shall provide new water hoses, drain hoses, connect all hoses, plug in and test each washer. The contractor shall provide new vent hoses, electrical cords, connect the vent hoses to the ventilation system, plug in and test each dryer. The contractor shall clean all exhaust ducting prior to connecting dryers. NOTE:

The contractor is responsible for verifying all utility connections prior to the installation of the new equipment. The contractor shall notify the COR of any connection issues within the facilities. Failure to properly install equipment due to improper machine parts will reflect on contractor’s performance record.

1.1.7. END OF CONTRACT REMOVAL: All equipment shall be removed within five calendar days after the commencement date of the follow-on contract, regardless if the new contract has been awarded to the incumbent contractor. If the contract is awarded to the incumbent, all equipment shall be replaced with new equipment as defined in paragraph 1.1.4. inclusive.

1.1.8. SIGNS AND DECALS: Each machine shall have the necessary operating instructions displayed in plain sight. Reporting equipment malfunction procedures and contact information shall be displayed on each machine. Suggested sign: “TO REPORT MACHINE PROBLEMS, CALL EXTENSION 4-1186, 5-0259 OR 4-1419.” Replace signs and decals when they become faded, defaced or missing. Additional instructions shall be posted on the wall in each laundry room. Coordinate with the Building Manager or COR before installing additional signs.

1.1.9. SERVICE CALLS: The COR will contact the contractor after receiving a report of a machine malfunction or the need to add/remove/replace a machine. The contractor shall respond to the COR within 12 hours of notification by the COR. This initial contact may be by telephone or in person. The contractor shall make a site visit within 24 hours of the initial contact with the COR. The contractor shall inform the COR of the problem and an estimated time of repair. If the machine cannot be repaired within 72 hours, it must be replaced per paragraph 1.1.4.1. and para 1.1.9.1. The contractor shall clean and wipe down each machine, clean the immediate area and remove all debris/trash each time a machine is serviced. The cost of the service calls shall be included in the monthly pricing of this contract.

1.1.9.1. ADDING/REMOVING/REPLACING EQUIPMENT: The contractor shall provide necessary washer and dryer service to new locations, remove existing machine, or replace unrepairable machines within five calendar days after receiving written notification from the COR.

1.1.10. VANDALISM: Immediately report vandalism to the Security Forces at 764- 5091/5092/5093 and to the Contracting Officer the next work day.

1.1.11. LOST AND FOUND: The contractor shall turn in any found items to the Building Manager as soon as possible. If the Building Manager isn’t available, found items shall be turned over to the COR.

1.2. GENERAL INFORMATION.

1.2.1. CONTRACTOR PERSONNEL.

1.2.1.1. CONTRACT MANAGER: The contractor shall provide a contract manager and an alternate who shall be responsible for the performance of the work. These individuals shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract and shall be designated in writing to the Contracting Officer. The alternate contract manager shall act for the contract manager when the manager is absent.

1.2.1.1.1. The contract manager or alternate shall be available within 60 minutes to meet on the installation or by telephone with government personnel designated by the Contracting Officer during normal duty hours. After normal duty hours the manager or designated alternate shall be available within 2 hours.

1.2.1.2. EMPLOYEE QUALIFICATIONS: Contractor personnel shall have the technical skills necessary to provide the required service to all contractor furnished equipment. Upon award, the contractor shall provide certifications showing that the personnel are certified by the manufacturer to service the equipment.

1.2.1.3. CONTRACTOR’S REPRESENTATIVE: The contractor shall designate, in writing, to the Contracting Officer a representative who will be in charge of the work during normal working hours. The contractor’s representative shall be empowered with sufficient authority to enable him/her to meet conditions that arise in the operation of the contract without undue delay.

1.2.2. HOURS OF OPERATION. The contractor shall perform the services required under this contract during the following hours: Base hours of operation are 0730-1630 hours. If the contractor finds it necessary to deviate from the normal base hours of operation to ensure timely completion of work under this PWS at no additional cost to the government, the contractor POC shall inform the Contracting Officer (CO) and/or the COR. The contractor is not required to perform services on Federal Holidays.

1.2.3. FEDERAL HOLIDAYS:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

1.2.3.1. If a holiday falls on Saturday, the preceding Friday shall be observed. If a holiday falls on Sunday, the following Monday shall be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

1.2.4. BASE CLOSURES: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, shall be accomplished as soon as possible after reopening the base.

1.2.5. CONTRACTOR/EMPLOYEE BASE PASS AND IDENTIFICATION,

SPECIAL CLEARANCES AND VEHICLE PASSES. The contractor shall comply with all requirements and procedures IAW FAR 5353.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

1.2.6. PERFORMANCE OF SERVICES DURING CRISIS. Unless otherwise directed by the 633 CES Commander, it is determined that the Washer/Dryer Services requirements under this PWS are non-essential and therefore will not be performed during a crisis.

1.2.7. ENGLISH LANGUAGE REQUIREMENT. Personnel shall read, understand, speak, and write English fluently.

1.2.8. COMMUNICATION. Contractor personnel shall maintain open and professional communication with government personnel. Complaints validated by the COR shall be reported in writing to the Contracting Officer and the contractor for action. Failure of the contractor to correct validated complaints raised by the COR and the Contracting Officer will be considered a failure to perform.

1.2.9. IDENTIFICATION BADGE. Contractor personnel shall display a contractor badge at all times and in plain view.

1.2.10. APPEARANCE. Contractor personnel shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire and having complied with socially acceptable standards of personal hygiene.

1.2.11. CONFLICT OF INTEREST. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7 and Air Force policy. If prior military, must have been discharged under honorable conditions with no administrative discharge actions taken against them.

1.2.12. NATIONAL AGENCY CHECK WITH WRITTEN INQUIRIES (NACI).

Requests for personnel hired at the beginning of the contract shall be submitted to the government not later than 45 working days from the contract start date. Requests for personnel hired subsequent to the contract start date shall be submitted to the government not later than five workdays from the personnel’s first duty day. Contractor personnel receiving unfavorable NACIs shall not be employed. The government will submit requests for investigations on AF Form 2583, Request for Personnel Security Action, at no additional cost to the contractor. The contractor shall comply with the requirements of DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Electronic Mail (E-Mail) Management and Use.

1.2.12.1. Contractor personnel shall bring the original SF-85 (Questionnaire for Non- Sensitive Positions) with them when in-processing.

1.2.13. SECURITY REQUIREMENTS FOR UNCLASSIFIED CONTRACTS

1.2.13.1. PASS AND IDENTIFICATION ITEMS. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

1.2.13.2. CONTRACTOR PASSES. The contractor shall coordinate with the Contracting Officer and COR on the processing of contractor base passes. The contractor shall provide to the Contracting Officer the following documentation:

Name, address, and telephone number of contractor The contract number and contracting agency

The reason for the contract (i.e., the work to be performed) The location(s) of contract performance The date contract performance begins Any change to information previously provided under this paragraph

1.2.13.3. RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

1.2.13.3.1. The contractor shall return all identification media to the 633d Security Forces Squadron Pass & ID Office upon completion/termination of the contract, as appropriate.

Final payment may be withheld if identification media is not returned.

1.2.14. TRAFFIC LAWS. The contractor and/or contractor personnel shall comply with the installation traffic code as specified in Virginia State Law and Air Force Instruction (AFI) 31-218, Motor Vehicle Traffic Supervision (current edition). The contractor and/or contractor personnel shall comply with current instruction on cell phone use while on a military installation.

1.2.15. WEAPONS, FIREARMS, AND AMMUNITION. Contractor personnel are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any Air Force base.

1.2.16. PHYSICAL SECURITY. The contractor shall safeguard all Government property, including controlled forms provided for contractor use. At the close of each work period, government equipment, facilities, and other valuable materials shall be secured.

1.2.16.1. Entry Procedures to Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor personnel will work (i.e., Child Development Center, Youth Center).

1.2.17. CONTRACTOR FURNISHED ITEMS AND SERVICES. Except for those items or services specifically stated to be Government-furnished, the contractor shall furnish everything required to perform this contract in accordance with all of its terms. It is the contractor’s responsibility to ensure their contractor personnel are familiar with and understand the contents of this Performance Work Statement as well as the company’s handbooks/handouts, and equipment manuals.

1.2.18. SMOKING IN AIR COMBAT COMMAND (ACC) FACILITIES.

Contractors are advised that the ACC Commander has placed restrictions on the smoking of tobacco products in ACC facilities. AFI 40-102, Tobacco Use in the Air Force (current edition), outlines the procedures used by the commander to control smoking in our facilities. Contract personnel and visitors are subject to the same restrictions as Government personnel. Smoking is permitted only in designated smoking areas.

1.2.19. Reporting Requirements. The contractor shall comply with the requirements of Volume 1, AFI 71-101, Criminal Investigations, and paragraph 1.1 of Volume 2, Protective Service Matters. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. The contractor personnel’s immediate supervisor shall brief him/her upon initial on-base assignment and as required thereafter.

1.2.20. TERMINATION: Contract may be terminated in accordance the termination clauses contained within the contract.

SECTION 2

2.0. SERVICES SUMMARY (SS): The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS and the contractor’s Quality Control Plan provide information on contract requirements, the expected level of contractor performance and the expected method of government surveillance and confirmation of services provided.

These thresholds are critical to mission success. Procedures as set forth in the Federal Acquisition Regulation (FAR) clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. The absence of any contract requirements from the SS shall not detract from its enforceability nor limit the rights or remedies of the government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”. The government has the right to inspect all services required in the contract.

Performance Objective PWS

Para Performance Threshold

Remedy Method of Assessment

SS-1

Install Washers and Dryers

a. Install equipment

b. Connect Machines to Utilities

c. Test All Machines

1.1.

through 1.1.2.2.1., 1.6.

inclusive and Tech Exhibit B

0 defects Re-performance Within 8 hours of notification

100% Surveillance

SS-2

Operational Training

a. Train Fitness Center Staff

1.1.3.

inclusive

0 Defects Re-performance Within 8 hours of notification

100% Surveillance

SS-3

Maintenance

a. Maintain washers and dryers 90% operational capacity per building.

100% operational capacity after each quarterly inspection.

b. Clean dryer ducting.

c. Respond to maintenance calls.

1.1.5.

inclusive and 1.1.9.

No more than 3 valid defects per month

Re-performance Within 8 hours of notification

Periodic Surveillance, Customer Complaint

SS-4

Replacement/Movement of washers/dryers

1.1.9.9.1. No more than

1 valid defects per quarter

Re-performance Within 8 hours of notification

Periodic Surveillance, Customer Complaint

SS-5

Removal of Washers and Dryers

a. Disconnect Machines from Utilities

b. Remove machines

1.1.7.

inclusive

0 defects Re-performance Within 8 hours of notification

100% Surveillance

2.1. PERFORMANCE EVALUATION. The purpose of the Services Summary is to define performance evaluation. The Performance Objective (column 1) describes what the government will survey. Performance of a service will be evaluated to determine whether or not it meets the Performance Threshold (PT) of the contract. When the PT is exceeded, the COR will document the file with a Corrective Action Report (CAR) or a Performance Assessment Report (PAR) and forward these documents to the Contracting Officer for his determination if further action is necessary.

2.1.1. The government will periodically evaluate the contractor’s performance throughout the life of the contract by appointing a representative(s) to monitor performance to ensure services are received. The government representative will evaluate the contractor’s performance through inspections of reports and contract services documentation. The government may inspect each task as completed or increase the number of quality assurance inspections if deemed appropriate because of repeated failures. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.

2.1.2. If any of the services do not conform to contract requirements, the government may require the contractor to perform the services again in conformity with contract requirements at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may:

2.1.2.1. By contract or otherwise, perform the services and charge to the contractor any cost incurred by the government that it is directly related to the performance of such service, or

2.1.2.2. Require the contractor to take necessary action to ensure that future performance conforms to contract requirements; and

2.1.2.3. Reduce the contract price to reflect the reduced value of the services performed.

2.1.2.4. Terminate the contract for default.

2.2. QUALITY CONTROL: The contractor shall develop and maintain a complete quality control program to ensure washer/dryer services are performed in accordance with commonly accepted commercial practices and services identified in this PWS. The program/plan shall identify a quality control inspector and telephone number with whom the government can discuss quality issues. A written Quality Control Plan (QCP) shall be submitted to the Contracting Officer for review and feedback. The plan shall be submitted no later than 10 working days after award. Once reviewed and feedback provided, the QCP shall not be changed without prior review by the CO. The contractor shall develop and implement procedures to identify, prevent, and ensure non-performance and continual repeat of defective service does not occur. The plan shall specifically address the contractor’s strategy to provide quality workmanship, continual process improvement, preventing deficiencies and for correcting deficiencies as required. The contractor shall ensure that the following issues are addressed in their QCP:

2.2.1. A description of the methods to be used for identifying and preventing defects in the quality of service performed.

2.2.2. A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

2.3. QUALITY ASSURANCE: The government will inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof, to record surveillance results. Results of the surveillance then become the official Air Force record of the contractor’s performance.

When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer with a CAR, PAR or a Department of Defense (DoD) Form 2772 Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the report IAW instructions provided and return it to the Contracting Officer within the suspense date on the form or 10 calendar days of receipt.

2.3.1. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period will constitute an immediate Progress Meeting with the Multi-Functional Team.

2.3.2. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period will result in a warning or letter of concern from the Contracting Officer.

2.3.3. All remedies will be in accordance with the FAR clause 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4. SURVEILLANCE METHODS.

2.4.1. 100% INSPECTION: This method requires the COR to inspect the service each time it occurs. The COR will use the Quality Assurance Surveillance Checklist (QASC) during inspection. The COR’s inspection will be on items identified in the Services Summary as 100% Inspection as the Method of Surveillance and the results of the inspection will be documented on the checklist. Any deficiency shall be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount. Any unsatisfactory inspection identified but re-performed acceptably shall still be counted as an unsatisfactory inspection for trending purposes.

2.4.1.1. Receiving two or more unsatisfactory 100% surveillances within a 12 month period may result in unsatisfactory past performance documentation. Continued receipt of unsatisfactory 100% surveillances during the contract period shall constitute a negative trend and the Contracting Officer may take any appropriate action in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.4.2. PERIODIC SURVEILLANCE: This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic surveillances will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result will be recorded, and the contractor shall re-perform the service after notification by the COR.

2.4.3. CUSTOMER COMPLAINT: This method requires the customer to fill out a Customer Complaint Record (CCR) (minimum of one page or in quadruplicate) or a locally generated form provided by the COR or Contracting Officer. The COR will validate the complaint and notify the contractor of the complaint. The contractor shall acknowledge the complaint within two hours and inform the COR of his recommendation. Any deficiency will be documented and the contractor shall re-perform service immediately, if appropriate, or within 24 hours at no increase in contract amount.

The contractor shall respond to the Customer Complaint IAW instructions provided and return it to the COR within five calendar days of receipt. Any unsatisfactory inspection identified but re-performed acceptably will still be counted as an unsatisfactory inspection for trending purposes.

2.5. PERFORMANCE EVALUATION/MULTI-FUNCTIONAL TEAM/

PERIODIC PROGRESS MEETINGS: The Contracting Officer, Functional Commander, COR, other government personnel as appropriate, and the contractor will periodically meet to discuss the contractor’s performance. The following issues will be discussed: opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. The contractor may request a meeting with the Contracting Officer when deemed necessary.

2.5.1. The minutes of these meetings will be reduced to writing, signed by the Contracting Officer and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the Contracting Officer within 10 calendar days identifying areas of non-concurrence for resolution.

2.6. DELIVERABLES:

2.6.1. The contractor shall provide the COR a report within five business days of the quarterly service. The report shall have as a minimum: Date of Service, Location, Service Performed, Name of Technician(s) and any issues pertaining to the service, i.e. electrical service, etc.

2.6.2. Contractor shall submit a monthly report within five business days of any repair/maintenance conducted outside of the quarterly service. The report shall have as a minimum: Date of Service, Location, Service Performed, Name of Technician(s) and any issues pertaining to the service, i.e. electrical service, etc.

SECTION 3

3.0. GOVERNMENT FURNISHED PROPERTY and SERVICES:

3.1. The government will supply electricity, water and sewage only.

3.2. UTILITY CONNECTIONS: The government will provide all necessary utility connections for washer and dryer operation. This includes hot and cold water, drains and electricity for washers and electricity and vents for dryers. The electricity and water will be provided at the government’s expense.

TECHNICAL EXHIBIT A

WASHER AND DRYER LOCATIONS

BLDG # QTY

WASHERS

QTY

DRYERS

STREET ADRESS FACILITY

39 9 15 38 Dogwood Ave Dormitory 40 9 15 36 Dogwood Ave Dormitory 44 18 Combo units 34 Dogwood Ave Dormitory 121 9 15 33 Cedar St Dormitory 122 9 15 35 Cedar St Dormitory 123 8 8 37 Cedar St Dormitory 130 14 7 54 Elm St Dormitory 131 14 7 44 Elm St Dormitory 60 1 1 12 Burrell St Child Development Center 70 3 3 117 Burrell Loop Child Development Center 226 2 2 36 Sweeney Blvd Shellbank Fitness Center 328 1 1 37 Sweeney Blvd 633 CES 367 1 1 80 Sweeney Blvd Fire Station 448 1 1 141 Dodd Blvd Dodd Hall/VIP Quarters 472 1 1 132 Hammond Ave Lawson Hall/VIP Quarters 658 2 2 216 Dodd Blvd ACC Fitness Center 1309 1 1 585 Gregg Rd Entomology Shop 1421 1 1 2552 Big Bethel Rd Bethel Youth Center 1334 1 1 751 Durand Loop 633 CES Pavements &

Equipment Shop 1795 1 1 1795 First St Bethel Fire Station

Total Washers Dryers Base 12 12 Dormitory 72 68 Dormitory (Stacks) 14 (each stack has 2 dryer drums

- 28 dryer drums) Washer/Dryer combo units 18 Industrial Units 4 4 (2 washers – 2 dryers in 2 fitness centers, B226 and 658)

TECHNICAL EXHIBIT B

SPECIFICATION

Washers: coinless, heavy duty, commercial, large capacity (minimum 14 pounds), minimum 1/3 horsepower, 20-circuit, 120 volt.

Dryers: electric, coinless, heavy duty, commercial, large capacity (minimum 7 cubic feet), minimum 1/4 horsepower, 30-amp circuit, 220 volt.

Stackable Dryers: electric, heavy duty, commercial, dual controls, 1/3 HP motor, 208v, 30-amp circuit

Stackable Washer/Dryer: washer - electric, heavy duty, 1 HP motor, 208v, 30-amp circuit. Dryer - electric, heavy duty, 1/3 HP motor, 208v, 30-amp circuit. Units must be capable of fitting in a utility closet that has a door 32 inches wide by 82 inches tall (standard 32 inch door).

Industrial Washer: minimum of 50 lbs capacity, 3-phase, 208-60Hz, 10-amp minimum – 20-amp maximum circuit

Industrial Dryer: minimum capacity of 75 lbs dry weight, 3-phase, 208-60Hz, 88 amp circuit breaker