17-R-0003_WAFB_B-2_MPC_RFP_Attch_4_PPQ.pdf

FA4625-17-R-0003 FOR OFFICIAL USE ONLY

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PAST PERFORMANCE QUESTIONNAIRE

The below-named contractor/offeror is being considered for award of a contract for B-2 Mission Planning

& Intelligence Support Services at Whiteman AFB, MO. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via fax, email or mail to the following:

509 CONS/LGCB

ATTN: Kristy Svendsen

660 10th St. Ste 222

Whiteman AFB, MO 65305

Or FAX to: (660) 687-7083

Or email: 509cons.sollgcb@us.af.mil

A. GENERAL INFORMATION

Offeror’s

Name:_______________________________________________________________________________

Address:_____________________________________________________________________________

Telephone Number:________________________ Point of Contact:____________________________

B. RESPONDENT INFORMATION

Name:_____________________________________

Title:_____________________________________________

Organization &

Address:_________________________________________________________________________

Telephone: ___________________ FAX:__________________

Email:___________________________________

C. CONTRACT INFORMATION

Contract Title:______________________________________________________________________

Period of Performance:__________________________ Contract

Number:__________________________________

Total contract value, including all modifications and options:__________________________________

Annual contract expenditures:__________________________________________________ mailto:509cons.sollgcb@us.af.mil

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Total occupied square footage of facilities supported:_______________________________________

Number of separate and distinct commodities provided under contract:_________________________

Description of contract effort:___________________________________________________________

(Include whether experience included airframe mission planning and/or intelligence support specifically in weapons employment)

D. PERFORMANCE INFORMATION

PERFORMANCE INFORMATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question (E, G, S, M, U or N). This scale is defined as follows:

CODE PERFORMANCE RATING

E EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

G GOOD- The contractor’s performance meets contractual requirements and exceeds some

(requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or was satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

U UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NEUTRAL – Performance was not observed or not applicable to the current effort being reported against.

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1. CUSTOMER SATISFACTION:

aa. Customer would have no reservation in awarding another contract to the Contractor.

bb. Cooperative, businesslike and concerned with the interest of the customer.

cc. Provided prompt and courteous service when responding to customer complaints.

Overall rating for Customer Satisfaction E G S M U N

2. ORGANIZATION:

aa. Contractor demonstrated clear, logical lines of authority from program manager. Demonstrated technical sufficiency including site superintendents and quality control.

bb. Contractor’s ability to integrate into multiple unit/squadrons with variable operational, test, and training missions.

cc. Contractor provided dedicated on-site staff (if required by contract).

Overall rating for Organization E G S M U N

3. QUALITY:

aa. Contractor provided effective quality control and inspection procedures which resulted in a quality mission plan.

bb. Contractor willingness and effectiveness to correct identified deficiencies to include, but not limited to, those that severely impact the mission such as mission unusable, targets not struck, aircraft lost, communications not established or other detrimental result.

cc. Contractor’s ability to follow security and information security procedures.

dd. Contractor maintained records/reported data IAW security directives to meet stringent audit requirements.

ee. Contractor provided professional appearance and conduct.

ff. Contractor provided quality customer service in response to variable and time sensitive mission requirements.

Overall rating for contractor’s Quality E G S M U N

4. TIMELINESS:

aa. Contractor was able to meet specific response times and scheduled time frames for completion of specific tasks

bb. Contractor performed all work without the issuance of a

CURE NOTICE or a SHOW CAUSE LETTER (if a notice was issued, please describe the circumstances on a separate sheet of paper)

cc. Contractor was able to provide the required services during a surge or increased tempo environment to include simultaneous 24-hour MPC ops from deployed location and home station.

dd. Contractor met time constrained deadlines and delivered products on-time.

ee. Contractor responded in a timely manner to emergency service requirements.

Overall rating for contractor Timeliness E G S M U N

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5. RESPONSIVENESS:

aa. Contractor acted promptly to resolve problems, ensuring compliance with contract, security and safety requirements and regulations.

bb. Contractor was reasonable and cooperated to resolve problems, attended meetings as needed, and maintained communication with the Government to keep the project on schedule or minimize the delay.

cc. Contractor identified problems as they occurred;

corrective action taken when problems occurred, displayed initiative to solve problems; and performed as a “Team

Member”.

dd. Contractor realigned performance schedules to meet customer needs when changes occurred (i.e. test missions, exercises and operational needs).

ee. The contractor’s quality control person demonstrated good working relationships with the Government inspectors and the Contracting staff

Overall rating for contractor’s Responsiveness E G S M U N

6. MANAGEMENT:

aa. Contractor’s ability to provide mission planning personnel with the needed experience to balance airframe strike and survivability requirements.

bb. Contractor’s ability to provide intelligence systems support personnel with the needed experience at multiple security levels including SECRET/TS/SCI/SAR.

cc. Contractor’s ability to provide personnel with the needed expertise and knowledge to include but not limited to:

standoff and direct attack weapons, global threat vulnerability flight operations, computer systems, hardware and software.

dd. Contractor’s ability to provide qualified personnel during required travel/TDY’s for test missions, exercises and operational needs.

ee. Contractor’s ability to provide quality support during required travel/TDY’s for test missions, exercises and operational needs.

ff. Contractor provided experienced managers and/or supervisors with technical and administrative abilities to meet contract requirements (i.e. test missions, exercises and operational needs).

gg. Contractor's ability to manage various size working teams.

Overall rating for contractor’s Management E G S M U N

COMMENTS/NARRATIVE Please provide any comments or narrative pertaining to the ratings above.

At a minimum discuss all responses for which you indicated E (Exceptional) M (Marginal) or U

(Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

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If given the opportunity, would you award another contract to this contractor?___________________

Please explain response below:

Please provide any additional comments concerning this contractor’s performance, as desired.

LEGEND OF TERMS

OFFEROR: The contractor for which past performance is being evaluated

SOLICITATION NUMBER: The procurement document number the government uses to identify a specific

Request for Proposal (RFP)

RESPONDENT: The person and/or organization evaluating past performance

CONTRACT NUMBER: If the offeror had a contract or purchase order with your company/firm, the identifying contract number associated with awarded contract/purchase order

CONTRACT TITLE: Project title of work performed

CONTRACT VALUE: Contract/purchase order total dollar value, including all modifications and options

BRIEF DESCRIPTION OF WORK: Describe type of work being performed, to include whether the contract included airframe mission planning and/or intelligence support specifically in weapons employment.

Thank you for your prompt response and assistance!