Final_TA_PWS_15_July_2013.pdf

FA4528-13-R-0020

Attachment 1

Performance Work Statement

FOR

TRANSIENT AIRCRAFT SERVICES

AT

MINOT AFB, NORTH DAKOTA

15 July 2013

Transient Aircraft Service

Table of Contents

1 DESCRIPTION of SERVICES Page 3

2 SERVICE DELIVERY SUMMARY Page 9

3 GOVERNMENT-FURNISHED PROPERTY Page 10

4 GOVERNMENT FURNISHED SERVICES Page 11

5 CONTRACTOR FURNISHED SERVICE/MATERIALS/EQUIPMENT Page 11

6 GENERAL INFORMATION Page 11

7 CONTRACTOR PERSONNEL Page 12

8 SECURITY REQUIREMENTS Page 12

9 QUALITY CONTROL Page 13

10 QUALITY ASSURANCE Page 13

11 PHYSICAL SECURITY Page 14

12 HOURS OF OPERATION Page 14

13 HOLIDAYS Page 14

14 ADDITIONAL WORKLOAD REQUIREMENTS Page 14

15 CONSERVATION OF UTILITIES Page 15

16 RECORDS Page 15

17 MISSION ESSENTIAL Page 16

18 CONTRACT MANPOWER REPORTING Page 16

ATTACHMENTS

A. Applicable Publications B. AFOSH Standards C. Applicable Forms D. Servicing/Minor Maintenance (Aircraft) E. Training (IMDS Courses) F. Government/Office Furnished Equipment G. Acronyms H. Historical Work Load

PERFORMANCE WORK STATEMENT TRANSIENT AIRCRAFT SERVICES

1. DESCRIPTION OF SERVICES

The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and services necessary to perform Transient Aircraft Services as defined in this performance work statement (PWS), except where explicitly specified in sections 3 and 4 as Government-Furnished Property and Services, at Minot AFB, ND. The Contractor shall perform to the standards in this contract.

1.1. TRANSIENT AIRCRAFT SERVICES

The Contractor shall perform Transient Aircraft Services to include Transient Aircraft Management Control, Arrival Services, Processing Services and Departure Services as described in the Service Summary (SS). The Contractor shall perform specific tasks within a one (1) hour time frame to meet transient aircraft arrival, processing and departure schedules. Large frame aircraft may require more than 1 hour. When the number of aircraft requiring service precludes servicing at the same time, the Contractor shall perform servicing in the priority established by the 5th Maintenance Operations Center

(MOC).

1.2. TRANSIENT AIRCRAFT MANAGEMENT. The Contractor shall:

1.2.1. Establish a Transient Aircraft Management and Control System.

1.2.2. Prepare AF Form 861 on all aircraft and submit them on the 2nd work day of each month to 5 MXS

Contracting Officer Representative in accordance with (IAW) AFI 21-101, Aircraft and Equipment Maintenance Management, para 5.10.6.2 .

1.2.3. Coordinate parking locations with the Airfield Manager/Base Operations.

1.2.4. Dispatch personnel to prepare for aircraft arrival, upon notification from Base Operations of inbound aircraft.

1.2.5. Notify MOC of transient aircraft arrivals, departures and aircraft remaining overnight.

1.2.6. Coordinate with MOC on maintenance/service and fuel requirements and delivery.

1.2.7. Notify Base Operations when aircraft is ready for flight crew and departure times.

1.2.8. Remove Foreign Objects (FO) (nuts, bolts, cotter pins, rocks, etc.) from transient aircraft parking and work area(s) to prevent Foreign Object Damage (FOD). Contact Base Operations or MOC for sweeper service. Procedures for an effective FOD prevention program shall be specified in the Contractor’s Quality Control Program.

1.2.9. The Contractor shall ensure an effective tool control program is established and maintained IAW the Air

Force tool accountability systems specified in AFI 21-101 (TAS or TCMAX), Aircraft and Equipment Maintenance Management, chapter 10 and wing operating instructions to preclude tools from being left in or around the aircraft. This shall include Contractor or Government supplied tools and equipment to include lost tool procedures. Tool control procedures shall be specified in the Contractor’s Quality Control Plan. The Government will train all Contractor Personnel on the use of TAS. Any problems associated with the TAS system will be addressed to the 5 MXS Functional Director or the Quality Assurance Personnel.

1.2.10. The Contractor will provide all necessary tools/tool boxes for required servicing and minor maintenance listed in Attachment D.

1.2.11. Maintain a custodian equipment accountability file of hand receipts for government provided equipment.

1.2.12. Mandate the use, comply with, and maintain Transient Aircraft Technical Order (TO) library IAW TO, 00-5-1, Air Force Technical Order System, and maintain hard copies of applicable AFTO forms necessary for TA maintenance.

1.3. ARRIVAL SERVICES. The Contractor shall:

1.3.1. Meet transient aircraft upon arrival in “Follow Me” vehicle at the designated taxiways and lead into the assigned parking spot. Aircraft marshaller shall provide signal to taxiing aircraft and remain in full view of pilot until engines are shut down and aircraft is chocked. A second member of the ground crew will install chocks after marshaller gives him the signal to do so. When traffic is heavy, transient personnel may contact control tower to direct aircraft to designated parking spot. When operating along runways or taxiways, personnel shall maintain radio contact with Tower. Dispatch personnel to drive and operate the mobile staircase unit as needed.

1.3.2. Ensure ramp area is clean of FOD. Fire extinguishers, ladders, chocks, boarding ramps, ground wires, powered and non-powered support equipment required for aircraft arrival shall be in position prior to engine shutdown.

1.3.3. The Contractor shall provide services in accordance with the applicable technical order(s). In general, these services will be the minimum maintenance and servicing required to safely operating the aircraft.

A minimum of two personnel will be available at all times to provide the services. Services required, but beyond the Contractor’s capabilities will be coordinated by the Contractor with the aircraft commander or the MOC. Services will normally be performed during arrival, processing (short ground times between flights), or departure. Insert wheel chocks before the aircraft commander departs the cockpit.

1.3.4. Check for hot brakes as directed or as required. On applicable aircraft, check for hydrazine leaks.

1.3.5. Install main landing gear locks and/or pins, as required and/or directed by aircraft commander.

1.3.6. Install egress safeing pins as required. If transient aircraft personnel are not qualified on a particular aircraft, verbally confirm with aircraft commander that all systems containing explosive devices, such as egress, jettison, and flare systems are made safe. Ensure aircraft commander briefs transient aircraft personnel on locations of explosive devices, safeing devices and precautions to be observed. The pilot of the aircraft will stand by during servicing if the Contractor has no technical data on hand for that particular aircraft.

1.3.7. Ground aircraft in accordance with TO 00-25-172, Ground Servicing of Aircraft and Static

Grounding/Bonding and applicable aircraft TO.

1.3.8. Debrief the aircraft commander for aircraft status and service requirements.

1.3.9. Retrieve all drag chutes from the runway and taxiways when deployed by aircraft. Deliver all drag chutes to Aircrew Flight Equipment in building 893. Pick up and return chutes to transient aircraft.

1.3.10. Connect and operate support equipment as required.

1.3.11. Install pitot, inlet, intake, and duct covers as required. Inspection for FO will occur prior to installation.

1.3.12. The site manager or his/her representative will attend contingency meetings, briefings and participate in exercises involving transient aircraft or simulated aircraft. (Example: Special Assignment Airlift Mission Pre-Support meetings).

1.3.13. Provide aircraft commander(s) with a bird strike worksheet and/or aircraft mishap/incident worksheet during debriefing when these incidents occur and forward to 5th Bomb Wing/SE (Safety Officer) or

5 MOS/MXOOM on the day of occurrence or next duty day when personnel are not available.

1.4. PROCESSING SERVICES. The Contractor shall:

1.4.1. Assist turn around inspection services on all transient aircraft in the time frame requested by the aircraft commander.

1.4.2. Refuel or de-fuel aircraft as required. Report emergencies such as unauthorized personnel, fire, hot brakes, hydrazine leaks, fuel spills to appropriate agencies.

1.4.3. Check and service engine oil as required. Extract oil samples using Joint Oil Analysis Program (JOAP);

and process DD Forms 2026, Oil Analysis Request, as required and take to 5 MXS Non-Destructive Inspection Section.

1.4.4. Perform a visual inspection of the Magnetic Chip Detector (MCD).

1.4.5. Document the visual MCD inspection due in the aircraft AFTO Forms 781A, Maintenance Discrepancy and Work Document (attach C), IAW TO 00-20-1, Preventative Maintenance Program.

1.4.6. Check and service liquid or gaseous oxygen, hydraulics, fuels, oil, de-mineralized water and other systems as required.

1.4.7. Perform an overall visual inspection of airframe and components. Check for and identify fluid leaks, damage and safety of flight discrepancies using applicable technical orders.

1.4.8. Check, make required entries and clear AFTO Forms 781A series or other aircraft forms as applicable.

1.4.9. Tow transient aircraft as required; all aircraft tows will be performed on established taxiways and runways with clearly identified markings. Contractor personnel will receive training from the government on proper handling/towing of aircraft. Historically the tow requirement for Transient Aircraft has been minimal.

1.4.10. Secure or hangar aircraft remaining overnight. Tie down, if equipped on aircraft, otherwise, obtain suitable materiel from local base resources, as directed by Aircraft Commander.

1.4.11. Remove snow from aircraft and under aircraft as required. De-ice aircraft as required. Contractor shall be responsible for refueling de-icing equipment in accordance with local operating directives. The contractor will utilize the Government provided Fuel Key at the Government Fuel Service Station. The Government will conduct all required maintenance and management on the vehicles/equipment signed out for use by the contractor.

1.4.12. Check tires and struts for condition and service. Brief aircrew commander of any unsafe condition discovered during the tire check.

1.4.13. Check canopies and windscreens for condition. Clean as required.

1.4.14. Perform servicing/minor maintenance as specified in attachment D as required.

1.4.15. Accomplish all forms documentation. Verify and clear “Red X” discrepancies within the scope of this contract.

1.4.16. Qualifications and certifications will be maintained and documented by the Contractor.

1.4.17. Obtain, inspect, position, connect and operate powered and non-powered Support Equipment (SE) as required.

1.5. DEPARTURE SERVICES. The Contractor shall:

1.5.1. Discuss requirements for engine start and Pre-Taxi checklist with the Aircraft Commanders. Brief the

Aircraft Commanders on the taxi route out of the marshaling area. Coordinate required takeoff times.

1.5.2. Remove ground wires and pitot/inlet/intake/duct covers. Perform inlet/intake/exhaust inspection.

1.5.3. Connect and operate necessary powered and non-powered support equipment as required.

1.5.4. Assist crewmembers in preflight and engine start checklists as required.

1.5.5. Disconnect and remove all support equipment.

1.5.6. Remove or confirm gear locks and pins are removed. Remove or confirm with aircrew the removal of safety devices from cockpit and other areas containing explosive devices needed for flight. Ensure aircraft panels and covers are properly fastened and secured for flight.

1.5.7. Remove chocks and fire extinguishers.

1.5.8. Marshal aircraft from parking area.

1.5.9. Perform end-of-runway inspection IAW T.O. 00-20 and applicable technical data, as required.

1.5.10. Inspect parking ramp area(s) for FO.

1.5.11. Airframe systems: Open and/or close, remove and/or install airframe components, such as cowlings, panels, doors and radomes, see Attachment D.

1.6. ADDITIONAL REQUIREMENTS

1.6.1. When the Government deems necessary, requirements beyond the capability of the Contractor may be augmented by the Government.

1.7. EQUIPMENT MAINTENANCE. The Contractor shall:

1.7.1. Be responsible for minor maintenance, such as updating AF Form 244’s, Gov Form 1800’s, or replacing light bulbs as required,of the Government-furnished equipment listed in para. 3.1 and Attachments A and F.

1.7.2. The Contractor is responsible for repair costs on any single piece of equipment that resulted from the Contractor’s misuse, abuse or negligence.

1.8. PERFORMANCE OF SERVICE DURING CRISIS DECLARED BY NATIONAL COMMAND

AUTHORITY OR OVERSEAS COMBATANT COMMANDER

1.8.1. The Contractor shall prepare an emergency services plan, to provide support during emergency situations. The Contractor will provide the plan to the Contracting Officer within the first 30 days of contract period. After approval, this plan shall be incorporated into the Contractor’s Quality Control Plan.

1.9. EMERGENCY SERVICES AND SPECIAL EVENTS

1.9.1 Surge requirements beyond the capability of the Contractor may be augmented by the Government, when the Government perceives that mission accomplishment is endangered. A determination to provide augmentation lies solely with the Government. Government assistance does not relieve the Contractor of overall responsibilities for transient aircraft. Augmented personnel will be released when workload has returned to regular operational levels. This determination also lies solely with the Government.

1.10. SPECIAL EVENT SERVICES

1.10.1. The Contractor shall provide all transient services for special events such as, but not limited to, Northern

Neighbors Day (NND) open house/air show. The Contractor shall attend all planning meetings for any special event. Historical data for special events not specified or broken out separately in Attachment H.

1.10.2. Special event service(s) shall be paid under contract line item Additional TA Services.

1.11. ASSIGNED B-52 SERVICES

During normal duty hours, the Contractor will retrieve all assigned B-52 drag chutes from the runway immediately after deployed by the aircraft. Once retrieved, the Contractor will deliver the chute(s) to Aircrew Flight Equipment (bldg 893) for repacking. Only on transient aircraft is the Contractor responsible for picking up repacked chutes and reinstalling them in the aircraft (see para 1.3.9).

1.12. FACILITIES MAINTENANCE

The Contractor shall ensure all facilities provided by the Government present a neat and clean appearance at all times. The restroom shall be sanitized and odor free. Ensure all sidewalks and both transient vehicle parking spots on the East Side of building 746 remain clear of snow and ice during duty hours.

1.13. GROUNDS MAINTENANCE

The Contractor shall be responsible for policing/cleaning transient aircraft parking areas during arrival, processing and departure services, to include but not limited to oil/hydraulic leaks. The Contractor shall be responsible for maintaining a neat appearance in these areas at all times.

1.14. ENVIRONMENTAL COMPLIANCE

1.14.1. Environmental Management System (EMS). Minot AFB operates an EMS in conformance with EO 13423, EO 13514, AFI 32-7001 and ISO 14001. The current significant aspects for Minot AFB are hazardous waste, air and waste water. The contractor is required to be trained in EMS and understand their impacts on Minot AFB significant aspects and the environment. Training can be accomplished by the contractor or the Environmental Safety & Occupational Health Training Network (ESOHTN), https://afgsc.esohtn.com/.

1.14.2. Contractor shall be knowledgeable of and comply with all applicable Federal, State and local regulations and requirements regarding environmental protection.

1.14.3. Hazardous Material. Contractors must obtain an authorization prior to bringing any hazardous materials (Federal Standard 313) on Air Force installations. Contractors must submit all required documentation including appropriate Hazardous Materials Authorization Information Form, Material Safety Data Sheet (MSDS) and projected usage information to 5 CES/CEAN through the Contracting Officer at least 15 days before the HAZMAT is brought onto Minot AFB and facilities within the Missile Field. This review is to ensure that no Air Force restricted hazardous materials are being proposed for use. The contractor will comply with Federal Acquisition Regulation (FAR) 52.223-5. Following contract award, the contractor shall provide the name and an initial volume of each hazardous material being used on Minot AFB and its storage location. Contractors shall provide 5 CES/CEAN with specific usage data on a monthly basis and a finalized usage report at project completion, as determined by the Installation Hazardous Materials Management Process (IHMMP) Team. Reports must include: name of material, manufacturer, NSN/Part #, container size, volume start balance, volume of material used in reporting period, storage location if it’s changed since initial reporting and the name and phone number of the reporting official. Reports shall be on letterhead paper, dated, and signed by the reporting official.

Prime contractors shall be responsible for reporting hazardous material used by subcontractors. FAR 52.223-3 provides guidance on Hazardous Material Identification and Material Safety Data. Flammable items must be stored in an approved flammable storage locker and grounded as needed. Proper storage of hazardous material is required for all hazardous material to include but be limited to used fry oil/grease, flammables, corrosives, etc.

1.14.4. Hazardous Waste. All hazardous waste must be managed, handled, and disposed of in accordance with 40 Code of Federal Regulations (40 CFR) Parts 260-299 and the Minot AFB Hazardous Waste Management Plan. The contractor is responsible for the proper characterization, containerization, and disposal of all wastes generated from his operations, including RCRA hazardous, state-regulated, and spill cleanup wastes. Contractors shall coordinate with 5 CES/CEAN for the disposal of generated wastes at least 14 days before the project begins, and provide updates at least once per month throughout the entire project. Updates shall include the volume and type of waste generated, and storage location.

The contractor shall dispose of/recycle solid wastes (i.e. non-hazardous) through local disposal or recycling facilities. No liquid wastes of any kind may be put into installation garbage collection containers, or poured into drains, sinks, toilets, or on the ground. Revenue received by the contractor from recycled solid wastes shall offset contract costs. The contractor shall coordinate disposal of RCRA hazardous, state-regulated and liquid wastes from government materials through 5 CES/CEAN via the Contracting Officer. The contractor shall be responsible for disposal of RCRA hazardous, state-regulated, liquid wastes and spill-cleanup wastes generated by contractor processes and from contractor-purchased materials. The contractor shall characterize, containerize, handle, manage and dispose of wastes in accordance with 40 CFR 260-299 and the installation Hazardous Waste Management Plan. The contractor is responsible for provided appropriate waste collection containers.

1.14.5. All chemicals required by the Contractor shall be obtained through Sortie Support. Any hazardous waste will be returned to Sortie Support to be disposed of properly.

1.14.6. Solid Waste. The contractor is responsible for handling and disposal of all solid waste generated at the job site including laboratory testing and any documentation submittals required by the landfill owner.

Contractors are required to recycle solid waste generated from their work, including aluminum and other scrap metals, concrete, cardboard, newspaper and office paper. Documentation of recycled solid waste shall be submitted to 5 CES/CEAN via the Contracting Officer on a regular basis as determined by the installation Waste Program Manager. Recycling information shall include the volume and types of recycled materials, and name, phone number, and address of the recycling center. The information shall be written on the contractor’s letterhead paper and be signed by the project manager or other legal representative of the contractor.

1.14.7. International Waste/Regulated Garbage. Minot AFB security forces are responsible for collecting and properly disposing of International Waste/Regulated Garbage. Regulated garbage as defined under 7 CFR 330.400 and 9 CFR 94.5, includes all waste material derived in whole or in part from fruits, vegetables, meats, or other plant or animal (including poultry) material, and other refuse of any character whatsoever that has been associated with any material on board any means of conveyance, and including food scraps, table refuse, galley refuse, food wrappers or packaging materials and other waste material from stores, food preparation areas, passengers’ or crews’ quarters, dining rooms or any other areas on means of conveyance. Regulated garbage also means meals and other foods that were available for consumption by passengers or crew on the aircraft but were not consumed. Garbage that is commingled with regulated garbage becomes regulated garbage. Garbage is regulated as a result of movements outside of the United States and Canada or because of certain movements to or from Hawaii, US territories or possessions. Trash is refuse that neither contains nor is visually contaminated with food waste. Trash is unrestricted. For example, trash that solely contains empty beverage cans would be unrestricted. Newspapers and magazines in the passenger cabin would also be unrestricted. An empty cardboard milk carton, sandwich, or fruit found in the passenger cabin, however, would be considered regulated garbage as opposed to trash and would be restricted. If the contractor comes in contact with regulated garbage they must notify Minot AFB security forces immediately for guidance.

1.15. TRANSIENT AIRCRAFT PROJECT MANAGER

1.15.1. The Transient Aircraft Project Manager (TAPM) is responsible for ensuring de-icing services do not conflict with transient aircraft PWS service requirements—TAPM will support de-icing requests when not in conflict.

1.15.2. The TAPM has the responsibility to determine time frames TA are available to provide de-icing support services. The TAPM will inform the MOC when circumstances restrict or limit de-icing service request times or are unable to support a request, (e.g. Base Ops Events Log/Requests of Services, LOX services).

1.15.3. Notify Base Operations and MOC that TA will be providing de-icing services; provide tail-number and spot/row details.

1.15.4. When de-icing request assignments are concluded, notify MOC. If no additional request for assistance;

inform MOC that TA is returning to the TA ramp/office/duties.

1.15.5. When Base Operations notifies TA Personnel of an In-Flight Emergency (IFE)/Ground Emergency (GE) or unscheduled aircraft arrival involving TA area of responsibility, immediately notify MOC and Pro-Sup that TA is disbanding de-icing operations to support IFE/GE or unscheduled transient arrival and will return after termination/completion of services.

1.16. DE-ICING TRANSIENT AIRCRAFT

1.16.1. TA Personnel will perform aircraft de-icing IAW TO 42C-1-2, Anti-icing, Re-icing and Defrosting of

Parked Aircraft. De-ice transient aircraft as necessary. Contractor shall provide at least two personnel when requested. Transient Aircraft Personnel will not be scheduled for de-icing services or continue de-icing services that in doing so will cause overtime to occur unless overtime is approved in advance.

1.16.2. The MOC will make the de-icing support request. MOC then will inform TA of the Tail-number, Spot/Row of aircraft for de-icing services.

1.16.3. The MOC will provide Base Ops with the expected time that TA Personnel will arrive or be able to start providing de-icing services. If TA is unable to provide requested services at that time, due to a conflicting transient aircraft support requirement, MOC will inform Base Ops.

1.16.4. Perform Vehicle Operators’ Inspection prior to operating the de-icing vehicle and sign-off vehicle inspection form.

1.16.5. Report de-icer vehicle discrepancies to the Vehicle Control Officer.

1.16.6. Perform de-icing fluid refill and document de-icing fluid dispense log on the de-icing vehicle assigned for use.

1.16.7. Clean and return the de-icing vehicle after de-icing operations have concluded.

2. SERVICE SUMMARY

Performance Objective PWS Par. Performance Threshold SS-1 Perform Transient Aircraft Management Duties

Par. 1.2, Inclusive

One defect per aircraft inspection

SS-2 FOD Par. 1.2.8 No more than 1 error monthly

SS-3 Tool Control Program Par. 1.2.9 No more than 1 error monthly

SS-4 Technical Orders Par. 1.2.12 Attach A.

No more than 3 errors annually

SS-5 Perform Arrival Services Par. 1.3, Inclusive

One defect per aircraft inspection

SS-6 Perform Processing Services Par. 1.4, Inclusive

One defect per aircraft inspection

SS-7 Perform Deicing Services Par. 1.4.11 Par 1.16, Inclusive

One defect per aircraft inspection

SS-8 Perform Departure Services Par. 1.5, Inclusive

One defect per aircraft inspection

SS-9 Facilities Maintenance Par. 1.12 No more than 1 error monthly

3. GOVERNMENT-FURNISHED PROPERTY:

3.1. The Government shall provide the facilities, equipment, materials, services, technical orders and publications and forms listed in Attachments A, B, and C. This equipment will be provided in sufficient time to enable the Contractor to meet his or her performance schedule based upon priorities established by AFI 21-101and this performance work statement. Additional equipment needed, but not listed, shall be requested through 5 MXS COR as required.

3.2. The Government shall provide the Contractor with a suitable office and work space.

3.3. An inventory of government-furnished equipment shall be done not later than 5 calendar days before start of the contract, within 10 calendar days of the start of any option periods, and not later than 10 calendar days before completion of the contract period (including any option periods). The Contractor and a Government Representative (identified by the Contracting Officer) shall conduct a joint inventory of all government-furnished equipment and the Contractor shall sign a receipt for all equipment provided by the Government. Items of equipment missing or not in working order shall be recorded and the Contracting Officer notified in writing. The Contractor and the Government Representative shall jointly determine the working order and condition of all equipment and document their findings on the inventory. In the event of disagreement between the Contractor and the Government Representative on the working order and condition of equipment, the disagreement shall be reported to the Contracting Officer.

3.4. The Contractor shall submit requests for replacement of government-furnished equipment to the 5 MXS

COR and the Contracting Officer for processing. Such requests shall specify the reason for the replacement.

3.5. The Government will provide Furnished Materials as listed in para 3-1 for performance of services by the Contractor for the duration of the performance period of this contract. The initial stock of materials provided shall be inventoried not later than 5 working days before contract start by the Contractor and a Government Representative designated by the Contracting Officer. Any missing items shall be annotated on the inventory and the Contracting Officer notified. Any disagreements between the Contractor and the Government Representative shall be reported to the Contracting Officer. The Contractor shall be responsible for keeping enough materials on hand for the performance of the contract according to its terms. If additional materials are authorized by the contract, the Contractor shall request such additional materials by providing a written request to the COR at least 60 calendar days before the required delivery date of the materials. At the conclusion of the contract period, including any option periods, the Contractor shall return all residual inventory to the Government.

3.6. The Government (5th Maintenance Squadron) will provide the support equipment needed to comply with aircraft servicing/minor maintenance as listed in Attachment D.

4. GOVERNMENT FURNISHED SERVICES.

4.1. All reasonable amounts of electricity, water, sewage and heating fuels will be provided at no cost to the

Contractor.

4.2. The Government will provide both local and Class A telephone service at no cost to the Contractor.

This telephone is to be used for official Air Force business only. All contractor-related telephone calls will be accomplished on a contractor provided telephone. A direct line to 5 MOS/MXOOM and base operations will be provided at no cost to the Contractor.

4.3. The Government shall perform Other Services, to include refuse collection, insect and rodent control, grounds maintenance, security police and fire protection.

4.4. The Government shall provide necessary training according to Attachment E at no cost to the

Contractor. The Contractor is responsible for scheduling training and requesting any reoccurring or additional training at no cost to the Government. The Contractor shall maintain required flight line coverage at all times.

4.5. Contractor shall provide in writing before the start date of contract, to the 5 MXS/COR, the following:

a. The names of personnel requiring training.

b. The Contractor shall make sure employees have the following current and valid professional certifications before starting work under this contract; documented military aircraft servicing experience or FAA Air Frame and Power Plant license.

5. CONTRACTOR FURNISHED SERVICE/MATERIALS/EQUIPMENT:

The Contractor shall provide all vehicles needed to perform the requirements of the contract except if stated in Government-furnished materials. Vehicles shall have Transient Alert or Transient Aircraft prominently displayed on them and have pintle hook towing capability. If required, they shall have follow me signs and lights installed to lead in and out aircraft. Vehicles shall be maintained/cleaned to present a neat, professional appearance. All vehicles shall be registered, licensed, insured and operated in accordance with base traffic regulations by a licensed driver. Contractor shall provide fuel, oils and fluids necessary for proper vehicle operation. All vehicles used in the performance of this contract shall be in operable condition and meet the local, state and federal Government safety requirements.

6. GENERAL INFORMATION

6.1 The Contractor is solely responsible for compliance with OSHA standards for the protection of their employees. The Contract Manager shall ensure specific safety requirements in Air Force Occupational Safety and Health (AFOSH) standards and Air Force technical orders are complied with by Contractor Personnel when non-compliance would clearly present the potential to harm or damage government resources (see AFI 21-101, paragraph 9.16.). The Air Force is not responsible for ensuring that Contractors comply with “personal” safety requirements that do not present the potential to damage government resources.

7. CONTRACTOR PERSONNEL

7.1. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates, who shall act for the Contractor when the Manager is absent, shall be designated in writing to the Contracting Officer.

7.2. The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

7.3. The Contract Manager or alternate shall be available during normal duty hours (0730-1730) within 60 minutes to meet, on the installation, with Government Personnel (designated by the Contracting Officer) to discuss problem areas. After normal duty hours, the Manager or alternate shall be available within 2 hours.

7.4. The Contract Manager and alternate or alternates must be able to read, write, speak and understand

English.

7.5. The Contractor shall not employ persons for work on this contract if such employee is identified to the

Contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

7.6. Contractor Personnel shall present a neat appearance and be easily recognized as Contractor employees.

This shall be accomplished by wearing distinctive clothing bearing the name of the company and, by wearing appropriate non-metal badges, which contain the company name and employee name. Uniforms shall be standardized including jackets and inclement weather gear, with the words “TRANSIENT ALERT” or “TRANSIENT AIRCRAFT” on the back.

8. SECURITY REQUIREMENTS

8.1. The contractor’s duties require access to classified information or restricted areas as identified on their restricted area badge in addition to attending specific meetings; therefore, require a secret clearance. The Contractor will be required to have a Facility Security Clearance. The Contractor employees require a National Agency Check with Local Agency check and Credit Check (NACLC) IAW DoD 5220.22-M.

The Contractor shall limit requests for NACLC’s to the minimal number of employees necessary for operational efficiency, consistent with contractual obligations, and other requirements of the National Industrial Security Program Operating Manual (NISPOM). This will be verified by the Unit Security manager in the Joint Personal Adjudication System. Subsequent employees hired to work shall require a secret clearance. If no clearances are approved, the government will be required to provide an escort until a secret clearance is granted. The Government will complete a DD Form 254. After receiving a completed copy of the DD Form 254, the Contractor will submit their SF Form 86 application forms for processing. Costs associated with the investigation will be paid by the Government.

8.2. The Contractor shall obtain the following pass and identification items: a personnel identification card for each of the employees hired under the terms of the contract, or ensure that the individual obtains same. In order to perform daily functions on the flight line, the Contractor shall obtain a Restricted Area Badge with Escort designation in accordance with AFMAN 31-108, change #3. All Contractor Transient Aircraft vehicles shall be registered through Base Ops for flight line use. Contract Personnel who violate federal laws or regulation may be barred from the installation at the discretion of the Installation Commander. In such cases, the Contractor is responsible for providing adequate manning at all times, regardless of one or more personnel being barred.

8.3. The Contractor shall provide all training required meeting requirements of the PWS unless otherwise specified herein or as otherwise approved by the Contracting Officer. Records of training, qualifications and certification shall be maintained by the Contractor on file and made available for Government review upon request. Personnel must be trained on new equipment within 5 duty days.

8.4. All applicable training tracked through Integrated Maintenance Data System (IMDS) shall be documented by course code on an AF Form 2426, Training Request and Completion Notification, which shall be given to the 5 MXS Training Monitor for updating in IMDS. The Contractor shall comply with the applicable work center training requirements for Transient Maintenance Section as posted in IMDS.

8.5. Government furnished flight line training will be provided to obtain AF Form 483 (Certificate of

Competency Card) and AF Form 2293 (USAF Motor Vehicle Operator Identification Card) for all government vehicles, including special purpose vehicles. The Contractor shall be responsible for requesting driver training for employees.

8.6. Government will give initial training to two Contractor Representatives on aerospace ground and support equipment(s). The Government will train one Contractor Representative thereafter on any modification and/or new equipment as required.

9. QUALITY CONTROL

9.1. The Contractor shall provide a written Quality Control Plan.

9.2. The plan shall include a description of the methods to be used for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable as outlined in the Service Summary. The plan shall include methods and procedures for identifying and preventing defects in the quality of service.

9.3. A description of the inspection system to cover all services listed on the Service Summary (SS). The description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Additionally, control procedures for any government provided keys or lock combinations shall be included.

9.4. Develop, implement and maintain a comprehensive Quality Control Program (QCP) that assures compliance with all requirements of this PWS. Safety violation(s) and deviation(s) from established technical data will constitute an unsatisfactory condition(s) and will be documented as such. If the Contractor exceeds the error rate as listed on the Service Summary, they may be subject to a lower performance evaluation rating. The QCP shall also include procedures for training, qualification and any required certification of employees prior to performance of assigned duties under this contract.

Procedures shall include assignment of management responsibility for employee task qualification to specific positions/individuals within the Contractor’s organization, as well as the quality control process that will be utilized to ensure compliance.

9.5. A description of the records to be kept to document inspections and corrective or preventive actions taken.

9.6. The records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

10. QUALITY ASSURANCE

10.1. Government Personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the Contract Manager or Representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance.

Government surveillance of tasks not listed in the SS or by methods other than those listed in the SS (such as provided for by the Inspection for Services Clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions.

10.2. The Contracting Officer may require the Contract Manager to meet with the Contracting Officer, Contract Administrator, COR, and other Government Personnel as deemed necessary. The Contractor may request a meeting with the Contracting Officer when he or she believes such a meeting is necessary.

Written minutes of any such meetings shall be recorded in the contract and signed by the Contracting Officer or Contract Administrator. If the Contractor does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the Contracting Officer within 10 calendar days following receipt of the minutes.

11. PHYSICAL SECURITY

11.1. The Contractor shall be responsible for safeguarding all government property provided for contractor use.

At the end of each work period, all government facilities, equipment and materials shall be secured and accounted for.

11.2. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.

11.3. The Contractor shall immediately report to the 5 MXS/COR and applicable building custodian any occurrences of lost or duplicated keys.

11.4. In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the Contracting Officer, to rekey or replace the affected lock or locks without cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform rekeying and deduct the cost of such from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

11.5. The Contractor shall prohibit the use of keys issued by the Government by any persons other than the

Contractor’s employees and the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in performance of contract work requirements in those areas.

12. HOURS OF OPERATION

The Contractor shall perform the services required during Normal Hours of Operation, Monday through

Friday, 0730 – 1730 hours. Saturdays and Sundays are non-working days for the contractor. These hours may be adjusted by a contract modification if need be for permanent shift changes. If the Contractor is called in on Saturday or Sunday, all times worked will be overtime, with a minimum of two personnel times two hours being billed to the Government. The Contract Manager and/or alternate(s) and aircraft servicer(s) shall be on duty; additional manning shall be scheduled as required to ensure performance of tasks.

13. HOLIDAYS

The Contractor shall be required to provide services on all holidays except Thanksgiving, Christmas and

New Year’s Day.

14. ADDITIONAL WORKLOAD REQUIREMENTS

14.1 The Government at its option may augment surge requirements beyond the capabilities of the Contractor, when the Government perceives mission accomplishment is endangered. Under special situations, the Contractor may be required to extend the hours of operation up to and including 24 hours per day, 7 days per week, on an extended basis. The Contractor shall provide these services upon notification by the Contracting Officer, or 5 MXG Commander or designated Representative.

14.2 If the Contractor is recalled after normal hours of operation to perform the PWS, the Contractor will be paid for actual hours of air base support.

14.3 Upon notification, the Contractor shall be required to provide the services of this PWS at an alternate location as directed by the Contracting Office, such as if services were required at Minot International Airport for diverted aircraft. During runway closures, if the Government elects not to relocate the Contractor to an alternate location, the Government shall renegotiate the contract.

14.4 The Contractor’s normal shift may be occasionally extended to accommodate VIP, special airlift missions and other selected flights. To do this, the Contractor will be notified at least 24 hours in advance of the adjusted normal shift or 48 hours if the period includes a non-working day for the Contractor. In addition, there will be at least 10 hours between each shift to ensure 8 hours rest for Contractor Personnel. If not otherwise notified, the Contractor will return to the normal shift. Overtime hours that continue from normal or adjusted 8 or 10 hour shifts will be called to the Contractor by the MOC no later than 30 minutes prior to the end of any shift with no minimum overtime requirement. The Contractor may be asked to start early if contacted at work by the MOC. Regardless of start time, the shift will end after either 8 or 10 hours of continuous work unless overtime is approved.

14.5 Minot AFB reserves the right to exempt certain aircraft and operations from the provisions of this contract. MOC will inform TA when a particular aircraft is exempted.

15. CONSERVATION OF UTILITIES

15.1. The Contractor shall ensure employees practice utilities conservation. The Contractor shall be responsible for operating under conditions that prevent the waste of utilities to include:

15.2. Lights shall be used only in areas where work is actually being performed.

15.3. Employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning systems.

15.4. Water faucets or valves shall be turned off when not in use.

16. RECORDS

16.1. The Contractor shall be responsible for creating, maintaining and disposing of only those government required records that are specifically cited in this PWS or required by the provisions of a mandatory directive listed in attachment A, Applicable Publications and attachment C Forms. If requested by the Government, the Contractor shall provide the original record or a reproducible copy of any such record within 5 working days of receipt of the request. All records, files, documents regardless of media (e.g., paper, electronics, etc.), as described in the PWS, that are the responsibility of the contractor are the property of the Government and shall remain so upon termination or completion of the contract. The contractor shall keep these items current and maintain and dispose of them in accordance with the requirements established in Air Force Instruction (AFI) 33-322, Records Management Program, Air Force Manual (AFMAN) 33-363, paragraph 6.4, Air Force Manual (AFMAN) 33-364, paragraph 2.13, and the Air Force Records Disposition Schedule which may be accessed from the AF-RIMS link located on the Air Force Portal. Records shall be turned over to the Government upon completion of the contract unless otherwise stated. All records are subject to the Freedom of Information and Privacy Act. The Minot AFB Records Management Office (5 CS/SCSR), 701-723-3539/3186, will provide assistance and training to the contractor to ensure compliance with Federal record keeping requirements.

16.2. The Contractor shall have available the use of a stand-alone computer, network computer, monitor, and printer. The Government shall provide computer network access, related software and related security training as required. The Contractor will comply with all federal and local base regulations pertaining to computer use.

17. MISSION ESSENTIAL

17.1. Transient Alert personnel recover and launch aircraft and are not considered mission essential, or storm essential IAW MAFBI 36-101, Personnel Duty Status during Inclement Weather. After normal duty hours, Transient Aircraft shall be recovered by military personnel to the limits of their capabilities unless the Contractor has been approved overtime by the 5 MXG Commander or his representatives. If Transient Aircraft require maintenance, refueling, or defueling, 5 MXS Personnel will park and chock the aircraft and coordinate with Transient Aircraft the following day for the required aircraft services.

17.2 Upon directions and/or notification of a transient aircraft emergency situation(s), the Contractor shall provide services as listed in this PWS. The Contractor shall assist the base assigned crash recovery, fire department and munitions (hung ordnance procedures) team(s) of transient aircraft as needed.

18. CONTRACT MANPOWER REPORTING

18.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Transient Aircraft Services via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

18.2 Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

http://www.ecmra.mil/

ATTACHMENT A

APPLICABLE PUBLICATIONS

Publications and forms applicable to this PWS are listed below. The publications have been coded as mandatory or advisory. The publications are mandatory to the extent specified in the PWS. The Government at the start of the contract shall provide all publications and forms listed. It is the responsibility of the Contractor to establish follow-on requirements and or addition or elimination of these requirements must be approved by the 5 MXS/COR. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. Changes in the contract price due to supplements and amendments shall be considered under the “changes” clause. The Contractor immediately implements those changes in publications that result in a decrease or no change in the contract price. Prior to implementing any such revision, supplement or amendment that result in an increase in contract price, the Contractor shall submit to the Administration Contracting Office (ACO) a price proposal and obtain the prior approval of the ACO. Said price proposal shall be submitted within 30 calendar days from the date the Contractor receives notice of the revision, supplement or amendment giving rise to the increase in cost of performance. (Failure of the Contractor to submit a not to exceed (NTE) price proposal within 30 calendar days from the date of receipt of any change shall entitle the Government to performance in accordance with such change at no increase in contract price). It is the Contractor’s responsibility to ensure that all mandatory publications are posted and up to date in accordance with AFI 37-160, Vol. 7; T.O. 00-5-1, and T.O. 00-5-2. Upon completion of the contract, the Contractor shall return all publications to the Government.