Attachment 1 - DAFB Refuse PWS (11 Aug 21).pdf

PERFORMANCE WORK STATEMENT

FOR

INTEGRATED SOLID

WASTE MANAGEMENT

DOVER AIR FORCE BASE

DELAWARE

16 February 2021

Revised 11 August 2021

Reviewed:

Quality Assurance Program Coordinator Date

Contents

1. Description of Services

1.1. Collection Requirements

1.1.1. Main Base

1.1.2. Military Family Housing (RESERVED)

1.1.3. Over and Above Requirements

1.1.4.Route Parameters……………………………………..…………………..…………………………………..…………...……

1.1.5.Points of Collection………..………………….……..…………………………………………………………………….……...6

1.1.6. Cubic Yard Capacity

1.1.7. Government Approved Containers

1.1.8. Maintaining Containers and Collection Area

1.1.9. Weighing of Vehicles

1.2. Disposal

1.2.1. Off Base Disposal

1.2.2. Pickup Points (RESERVED)

1.3. Equipment Maintainance

1.3.1. Bulk Container Maintenance Methods

1.3.2. Bulk Container Cleaning

1.3.3. Bulk Container Painting

1.3.4. Base Bulk and Roll-off Containers

1.3.5. Relocation of Bulk and Roll-off Containers

1.3.6. Pick-up of Close Tire Roll-Container………………………………………...…….…………….............................................…8

1.4. Reports and Records

2. Service Summary

2.1 Quality Control………………………………………………………………………………………………………

2.2. Quality Assurance…………………………………………………………………………………………………………..……

2.3 Performance Assessment

2.3.1. Periodic Validation

2.3.2. Unsatisfactory Performance

2.4. Periodic Progress Meetings

2.4.1. Meetings……………………………..…………………………………………………………………………………..………..9

2.4.2.Meeting Minutes……………………………………..……………………………………………………………

3. Governement Furnished Property and Services………

3.1. Government Furnished Property and Services

4. General Information

4.1. Mission

4.2. Hours of Operation

4.3. Holidays & Closures

4.3.1. Recognized Federal Holidays

4.3.2. Other Base Closures

4.4. Performance of Service During Crisis or Heightened Security

4.5. Contractor Work Schedule

4.5.1. Schedule Submission and Approval

4.5.2. Schedule Changes

4.6. Contract Personnel

4.6.1. Contract Manager

4.6.2. Personnel

4.6.3. Employee Restrictions

4.7. Contractor Manpower Reporting……….……

4.8. Security Requirements

4.8.1 Base Access

4.8.2 Main Base Access

4.8.3. Contractor/Employee Base Pass and Identification, Special Clearance and Vehicle Passes…...…………...…….…………….12

4.8.4. Contractor Badge Policies

4.8.5. Installation Access

4.8.6. Security Manager

4.8.7. Restricted/Controlled Access

4.8.8. Access Coordination………………………………………………………………………….……………………

4.8.9. Escorts……………………………………………………………………………………….………………………….………13

4.8.10. Employee Background Checks…………………………………………………………….………………………….………13

4.8.11. Reporting Requirements…………………………………………………………………………………………

4.8.12. Physical Security…………………………………………………………………………………………………………...….15

4.8.13. Key Control…………………………………………………………………………………………………………………

4.9. Safety Requirements and Reports……………………………………………………………………………………..………….15

4.10. Special Qualifications………………………………………………………………………………...…………………………15

4.10.1. Antiterrorism Awareness Level I Training……………………………………………...……………………..…

4.10.2. Flightline Driving……………………………………………………………………………………...………………………15

4.11. Refuse Vehicle Operation……………………………………………………………………………………...………………..15

4.12. Records Management………………………………………………………………………………………..……

4.13. Contracting Officer and Contracting Officer Representative……………………………………………..…………………….16

4.14. Multi-Functional Team…………………………………………………………………………………..……………………...16

4.15. Partnering Agreement…………………………………………………………………………………………..……………….16

4.16. Damages to Government Buildings, Equipment, or Vegetation………………………………………….……..………………16

4.17. Environmental Control…………………………………………………………………………………………..………………16

4.17.1. HAZMAT Usage Authorization………………………………………………………………………………..……………..16

4.17.2. DAFB HAZMAT Chemical Worksheet………………………………………………………………

4.17.3. Notification of Environmental Spills………………………………………………………………………………………

4.17.4. Materials………………………………………………………………………………………………………

4.18 OPSEC……………………………………………………………………………………………………………………………17

5. Contractor-Furnished Items and Services. ………………………………………………………………………………………

5.1 Contractor Transition………………………………………………………………………………………………………………17

6. Appendices………...……………………………………….………………………………………………………………………17

Appendix A: Estimated Workload Data/Station Location Table

Appendix B: Maps and/or Site Plans

Appendix C: Government Furnished Property/Services/Equipment

Appendix D: Contractor Furnished Property/Services/Equipment

Appendix E: Definitions

Appendix F: Dover AFB HAZMAT Chemical Worksheet

Appendix G: Contractor’s Monthly Report for HAZMAT

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform integrated solid waste management at Dover Air Force Base. The contractor shall perform to the standards in the contract as well as all applicable local, state, and federal laws, regulations, standards, instructions, commercial practices, as described in the Performance Work Statement (PWS) with the focus on safety, sanitation, and customer service.

The contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish PWS requirements in a timely manner at reduced costs, and in a way which fosters pride and ownership in the work performed. Estimated container factors are in Appendix A-Table A2 and tasks and estimated frequencies are in Appendix A-Table A3.

1.1. COLLECTION REQUIREMENTS.

1.1.1. Main Base.

1.1.1.1. Integrated solid waste management. Empty municipal solid waste dumpsters based on historical data for the first 30 days of performance or at least weekly. The contractor shall collect and dispose of base refuse such that waste containers and enclosures are emptied prior to their capacity being exceeded. Waste containers shall be maintained in a sanitary manner, free of dirt, debris, odor and pests in accordance with local commercial practices. The contractor shall establish initial vehicle routes and collection schedules upon contract award. They are to be submitted to the Contracting Officer (CO) ten (10) calendar days prior to start of contract performance. The contractor may propose adjustments to the schedule at any time but as a minimum the Contracting Officer’s designated Representative (COR) and contractor shall monitor fill capacities during the first 30 days of performance and during one other period to be agreed upon during the same performance period. No changes are allowed to the schedule or haul route without CO or COR coordination. Historical work load estimates are located at Appendix A-Table A1. When the contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a

10 foot radius of the container. The Contractor shall ensure lids of all containers are closed and the gates of any fenced container enclosures are secured after each collection. Collection locations and estimated frequencies for the main base are provided in Appendix A-Table A3. The Contractor shall notify the COR, by the end of the business day, of the stations that were not collected and the reasons why. Contractor will make up a missed pick-up within 24 hours of notification.

1.1.1.2. Food Waste Containers. Empty containers used to dispose of food waste daily

(on days when the serviced facility is in operation). Food Waste containers and pickup days are identified in Appendix A-Table A3.

1.1.2. Military Family Housing (MFH) (Non-Privatized) RESERVED.

1.1.3. Over and Above Requirements. The following services shall be priced separately in accordance with the cost contained in blocks 19 through 24 on the SF 1449. The contractor shall be compensated IAW the price specified on the SF 1449 for that service. Services designated "IDIQ" shall be awarded as Indefinite Delivery / Indefinite Quantity items; the contractor shall be compensated IAW the unit price when these services are requested.

1.1.3.1. Unscheduled Pickup and Special Events (IDIQ). In addition to the scheduled solid waste collections, the CO or COR may request the contractor make unscheduled collections and disposals. For unscheduled events, the contractor shall respond within twenty-four (24) hours of notification from the

CO or COR. For special events, the contractor shall also provide (or re- position as directed) solid waste containers. These containers shall be placed in locations for a length of time designated by the CO or

COR. The CO shall notify the contractor in writing at least fifteen (15) days in advance, of the exact special event date. See Appendix A for workload data. Reimbursement for unscheduled/special event collection and disposal shall be made in accordance with the appropriate CLIN under this contract.

1.1.3.2. Construction and Demolition Debris (C&D) (IDIQ). When requested by the CO or COR, the contractor shall provide roll-off containers for collection of C&D. The contractor shall place containers at the designated site within one business day of notification by the CO or COR. The contractor shall recycle or dispose of all C&D at a permitted landfill or recycling facility. The contractor shall provide weight tickets of all roll-off containers to the COR.

1.1.3.3. Additional Pickups (IDIQ): In the event unusual conditions cause a container to require pickup before the scheduled time, the CO or COR may request in writing (email/ Fax sufficient) pickup within 24 hours and the contractor will be compensated at a unit rate based on the container size.

1.1.3.4. Inclement Weather Schedule. The Contractor shall secure the containers so that severe storms, high winds, hurricanes, etc. do not lift or project them into building structures and ensure the waste inside will not escape and become strewn throughout the base areas. After severe weather is terminated, the contractor has 24 hrs. to make-up collections base wide. Make-up collections should not affect regularly scheduled collections nor allow for additional compensation.

1.1.4. Route Parameters. The Contractor shall establish vehicle routes and collection schedules to meet the requirements of Appendices A and Table A3. Routes and schedules shall be submitted to the Contracting

Officer ten (10) working days prior to start of contract performance. Any changes in routes/schedules shall be submitted to the Contracting Officer. The Contractor shall immediately notify the COR of any conditions that may interrupt the schedule of performance such as disposal sites backed up, delays due to security measures, exercises, vehicle breakdowns or containers blocked by parked vehicles or excess refuse.

1.1.5. Points of Collection. Collection stations for MSW are shown in Appendix A- Table A3. The contractor shall position bulk containers for customer ease in depositing MSW. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions.

1.1.6. Cubic Yard Capacity. Proposed capacity of containers is indicated in Appendix A-Table A3. The contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of MSW and to submit these changes to the CO or COR. No changes shall be made until the proposed change is coordinated with the CO or COR.

1.1.7 Government-Approved Containers. Collection of MSW in all areas shall be from contractor-provided, CO or COR accepted containers.

1.1.8 Maintaining Containers and Collection Area. The contractor shall return all MSW containers to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor shall be responsible for cleaning up any spills, debris, etc., on the ground within ten feet of the container when servicing a location. It is intended that the majority of debris will be placed in containers.

The contractor shall notify the COR of locations where debris is frequently placed outside of containers so the COR may notify facility managers and, if necessary, the contractor can adjust the container size or pickup frequency with CO or COR approval. The contractor shall be responsible for keeping collection areas free of solid waste and debris.

1.1.9 Weighing of Vehicles. All vehicles used in the collection of MSW shall be weighed on state certified vehicle scales at the Sandtown Landfill, DE. Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station. The contractor shall submit a monthly report

(para 1.4) that includes weight tickets that reflect the disposed tonnage figures, date of disposal, and type of vehicle and cost of landfill tipping fees. The contractor shall be reimbursed for tipping fees according to submitted invoices.

1.2. DISPOSAL.

1.2.1. Off-Base Disposal. No on-base disposal shall be available to the contractor. The contractor shall transport and dispose of all municipal solid waste at a permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO. The contractor is responsible for disposal being in accordance with existing local, state, and federal regulations. The

Contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations, including all disposal fees in accordance with the appropriate CLIN under this contract.

1.2.2 Pickup Points (RESERVED).

1.3 EQUIPMENT MAINTENANCE. The contractor shall furnish containers that match the color scheme of the base. Current color scheme is Bald Eagle Brown for 8 cu yd containters and Eagle Feather Tan for roll-off containers. Additional re-painting must match the approved color scheme. The contractor shall maintain all contractor provided containers ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The contractor shall provide containers that include a means to secure the top side lids to prevent the wind from blowing them open. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base. Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor is responsible for cleanup.

1.3.1. Bulk Container Maintenance Methods. Maintenance shall be performed as required at an off-base location. The contractor shall furnish to the CO or COR the schedule of maintenance for the bulk containers.

The contractor shall furnish replacement containers for all containers removed (for more than 1 hour) for cleaning, painting, or repair to ensure that collection stations have adequate municipal solid waste containers. Cleaning or painting includes minor repair and maintenance to ensure a properly operating container. Major repairs or maintenance, as determined by the CO or COR, shall require replacement of the container.

1.3.2. Bulk Container Cleaning. The contractor shall maintain bulk containers to ensure they are free of unpleasant odors, dirt, debris, and pests. Cleaning should include thoroughly washing containers with steam, soap or detergents and water. Bulk containers used for food waste shall be cleaned at least monthly.

1.3.3. Bulk Container Painting. Painting of containers shall be accomplished by work orders issued by the CO or COR to maintain the base color scheme. Color of containers and paint shall be submitted to the

CO or COR prior to placing or painting containers. Containers shall be cleaned prior to painting.

1.3.4. Base Bulk and Roll-off Containers. The contractor shall be responsible for maintaining bulk and roll-off containers and enclosures are emptied prior to their capacity being exceeded and maintained in a sanitary manner, free of dirt, debris, odor and pests in accordance with local commercial practices. The Contractor shall be responsible for immediately cleaning up any spills, debris, etc. after collecting refuse at a station. All litter, waste and refuse on the ground within a ten-foot radius of the container, shall be picked up by the Contractor during the collection. The Contractor shall close the gates of any fenced in container areas after each collection.

The collection locations for the main base are provided in Appendix A-Table A3

1.3.5. Relocation of Bulk and Roll-off Containers. The Contractor may be required to relocate bulk and roll-off containers as needed, at the direction of the Contracting Officer. The Contractor shall pick up and deliver these containers within 24 hours after notification from the Contracting Officer. This requirement is in the estimated workload.

1.3.6. Pickup of Closed Tire Roll-off Container. The contractor will pick up the 40 CY tire roll-off container, approximately 2x a year upon request from the government. The Contractor shall pick up and deliver these containers within 24 hours after notification from the Contracting Officer Representative. This requirement is in the estimated workload.

1.4. REPORTS AND RECORDS. The contractor shall provide a monthly report detailing total tonnage of solid waste (MSW) collected, landfill tipping fees and weight tickets by the 5th day of the every month.

Format for these monthly reports shall be coordinated with the CO or COR.

2. SERVICE SUMMARY. The contractor service requirements aresummarized into performance objectives that relate directly to mission essential items. These thresholds are critical to mission success.

The Services Summary (SS) captures the service requirements that can be measured and are considered High-

Risk and critical operational requirements. The SS includes Performance Objectives that describe the desired result or outcome the contractor shall achieve. The performance thresholds states the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards.

These thresholds are critical to mission success. The PWS paragraphs reference the details of the Performance

Objective in the PWS.

Performance Objective PWS para. Performance Threshold

Collect Municipal Solid Waste in accordance with the established schedule.

1.1 No more than 2 Customer

Complaints monthly.

Dispose of Municipal Solid Waste in accordance with the established governing directives.

1.3 0 Deficiencies permitted.

Maintain equipment in good workable condition.

Trucks and solid waste containers washed and free of odors.

1.4 No more than 2 Customer

Complaints monthly.

Perform unscheduled collections required by the contracting officer in accordance with paragraph

1.1.

1.1.3.1 0 Deficiencies permitted.

(Delivery order shall not be accepted until all deficiencies are corrected.)

Produce/maintain reports and records by fifth working day of the month

1.5 0 Deficiencies permitted.

2 . 1 . QUALITY CONTROL.

The contractor shall develop and maintain a quality program to ensure integrated solid waste management are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service

Summary.

2.2. QUALITY ASSURANCE.

The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this

PWS. The CO or COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report

(CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.3. Performance Assessment.

2.3.1. Periodic Validation. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validation will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.3.2. Unsatisfactory Performance. Any unsatisfactory inspection (defect) result shall be recorded, and the

Contractor shall re- perform the service after notification by the CO or COR. Failing to meet any performance threshold as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the CO. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during the a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4(a), Contract Terms and Conditions – Commercial Items, Inspection/Acceptance.

2.4. PERIODIC PROGRESS MEETINGS

2.4.1. Meetings. The CO, Functional Commander, COR, QRP Manager and/ or Solid Waste Manager, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, required contract modification(s), unsatisfactory inspections and trends against each performance objective observed, positive performance and steps by the contractor to prevent unsatisfactory occurrences in the future.

The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.4.2. Meeting Minutes. The minutes of these meetings will be reduced to writing, signed by the CO, and any other signatures as deemed appropriate, distributed to the functional area and the Contractor. Should the

Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1. GOVERNMENT FURNISHED PROPERTY AND SERVICES. See Appendix C.

4. GENERAL INFORMATION.

4.1. MISSION

The overall Civil Engineer mission at Dover AFB is to plan, maintain, operate, and protect the infrastructure, facilities, and environment for assigned Airmen, families, and civilian employees.

4.2. HOURS OF OPERATION.

The contractor shall perform solid waste management services during normal duty hours, Mondays through

Saturdays, and be available (by phone, pager, cell phone, text message or fax) during the Government

Program Office’s hours (7:30 am to 4:30 pm) and for after-hours response to refuse problems or emergencies. This excludes federal holidays, unless otherwise required in the contract or approved by the

CO. There may be situations that require the contractor to work at times other than normal working hours.

When the contractor’s work schedule conflicts with an Air Force mission requirement, advise the CO and reschedule the work to minimize disruption.

4.3. HOLIDAYS & CLOSURES

4.3.1. Recognized Federal Holidays. There may be federal holidays when the Contractor is not required to perform service, except in emergency situations or to support specific mission needs. The holidays are:

Labor Day - 1st Monday in September

Columbus Day - 2nd Monday in October

Veteran’s Day - 11 November

Thanksgiving Day - 4th Thursday in November

New Year’s Day - 1 January

Martin Luther King Day - 3rd Monday in January

Washington’s Birthday - 3rd Monday in February

Memorial Day - last Monday in May

Juneteenth - 19 June Independence Day - 4 July

Christmas Day - 25 December

If a holiday falls on a Saturday, the preceding Friday will be observed. If a holiday falls on Sunday, the following

Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services the first day after the holiday observance.

4.3.2 Other Base Closures. Work scheduled but not accomplished because of base closure due to exercises or real-world events will be accomplished as soon as possible after base reopening.

4.4. PERFORMANCE OF SERVICE DURING CRISIS OR HEIGHTENED SECURITY.

The services under this contract are not essential for performance during crisis. The CO will determine circumstances, which constitute a crisis based on direction from Security Forces and base leadership.

4.5. CONTRACTOR WORK SCHEDULE

4.5.1. Schedule Submission and Approval. The Contractor shall submit a schedule for all services described in this PWS and Appendices to the CO for approval at the post-award conference. The schedule shall include routes, pickup points, times, and days that pickups will occur. The Contractor shall not deviate from the approved schedule without prior approval from the CO or COR. Permanent changes to the schedule must be submitted 10 days before implementation and receive CO approval before the Government will allow the proposed changes. The schedule must be submitted electronically using a file format compatible with

Government software.

4.5.2. Schedule Changes. Occurrence based (non-permanent) schedule changes due to customer requests or base exercises shall be submitted to the COR and do not require CO approval.

4.6. CONTRACT PERSONNEL

4.6.1. Contract Manager. The contractor shall establish and maintain an office through which the contract manager or alternate(s) can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to meet on the installation within 1 hour with the government personnel designated by the CO to discuss problem areas. The contractor shall provide the CO telephone number(s) where validation results and complaints can be reported. The contractor shall also provide to the CO the names and phone numbers of contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

4.6.2. Personnel. Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

4.6.3. Employee Restrictions. The Government is authorized to restrict employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.7. CONTRACTOR MANPOWER REPORTING

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Grounds Maintenance Service Contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

*Reporting Period: Contractors are required to input data by 31 October of each year.

4.8. SECURITY REQUIREMENTS. Contractor employees shall comply with Dover AFB security requirements imposed by the Installation Commander at all times while on Dover AFB premises. The contractor shall obtain all necessary passes, decals, badges, or other items required for access to perform contract services at

Dover AFB. The contractor is responsible for accountability of all such media, which shall be surrendered to the

Security Forces Squadron Pass and Registration Section upon completion or termination of the contract or upon termination of an individual’s employment for the contractor. The contractor shall comply with all Dover AFB policies regarding entry to the installation, rules of the road, contingency operations compliance, and photography prohibitions. Contractor employees are authorized entry to the installation for the purpose of work under this contract only, and are not authorized in other facilities or areas without prior government authorization. Due to safety/security requirements, contractor personnel shall be required to fluently speak, comprehend, read, and write

English.

4.8.1. Base Access. The Contractor must be aware that entry requirements are subject to change due to installation and world situations. All employees may be subject to a background check through the FBI for base access.

http://www.ecmra.mil/

4.8.2. Main Base Access. Current security access restrictions at the South Gate require all contractor vehicles

(which are the size of a standard bread delivery truck or larger) to enter through the Commercial Vehicle Gate only. Contractor vehicles may be subject to search prior to gaining base entry. The Contractor should plan and allow for delays as a result of increased and ever- changing security procedures.

4.8.3. Contractor/Employee Base Pass and Identification, Special Clearances, and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW FAR 5353.242- 9000, Contractor Access to

Air Force Installations. All documentation shall be submitted at the pre-performance conference.

The contractor and, as applicable, subcontractor shall not employ persons for work on this contract if such employee is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified during the criminal background investigation (CBI).

Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Employees and subcontractors later found to be undocumented or illegal aliens will be remanded to the proper authorities.

All contractors and subcontractors when working in a Controlled, Restricted or other sensitive areas must be escorted at all times. The military agency or unit responsible for the project or work is responsible for providing the escorts. The Contractor shall follow existing procedures and instructions for obtaining entrance to restricted or controlled areas.

4.8.4. Contractor Badge Policies. All requests for contractor badges will be submitted through the Base

Contracting Squadron Office and/or the requesting agencies base point of contact. The Contracting Squadron

Office or base point of contact will then fill out an Operational Risk Management Assessment Form (ORM) for the requesting agency and submit it to the Pass and Registrations section for approval IAW OPlan 31-101. As a minimum the ORM will be submitted 10-days prior to the requested date of employment.

All contactor employees who’ll be granted unescorted access to the installation are required to consent to a

Criminal Background Investigation (CBI) prior to being granted entry to the Installation. Continued employment is contingent upon successful completion and favorable reporting of the CBI.

Dover Air Force Base Contractor badges will be issued for a maximum period of one year. Prior to reissuing new badges, all old badges must be returned to 436 SFS, Pass and Registration for destruction. Also, before a new badge will be issued an ORM must be resubmitted to the Pass and Registration section for approval again. In the event a badge is lost or stolen, immediately contact the 436 SFS, Pass and Registration office. The badge holder must accomplish the Loss/Theft of Identification Worksheet and provide it to his/her supervisor. The supervisor of the contractor will investigate the loss and report in writing the circumstances in which the badge was lost to the 436 CONS and 436 SFS, Pass and Registration office and submit a new request for badge before a new badge can be reissued.

Base Contracting Office or base point of contact will immediately notify 436 SFS, Pass and Registration when a contractor’s employment has been terminated. The Site Supervisors are responsible for notifying and returning the contractor’s badge to Pass and Registration when this occurs. At no time will a contractor contact Security

Forces directly regarding badge denial; they need to contact the Contracting Office.

4.8.5. Installation Access. Vehicle registration, proof of insurance and a valid driver’s license must be presented for all vehicles while operating on the Installation. All vehicles entering the Dover Air Force Main Base, Military

Family Housing or sensitive areas are subject to search. Any refusal or non-consent by an employee will result in termination of their base access and immediate confiscation of this access badge.

During Force Protection Condition (FPCON) Normal and Alpha, personnel without base issued badges must be sponsored onto the installation.

During FPCON Bravo, Charlie and Delta, personnel without base issued identification shall be physically escorted onto the installation.

During Higher FPCONs (Charlie and Delta) the base will normally curtail non-essential operations/functions;

access by non-essential Contract operations will be suspended as the direction of the Installation Commander.

4.8.6. Security Manager. Upon contract award, the Contractor shall designate, in writing to the CO, a

Security Manager who shall be the Contractor’s point of contact for all security matters. Within 5 working days of contract award, the Contractor’s Security Manager shall contact the Civil Engineer Squadron (CES) Security

Manager for assistance on accomplishing Contractor personnel security requirements.

4.8.6.1. Security Training. Contractor personnel are required to attend security orientation under Homeland

Security Presidential Directive (HSPD) Title 12. The Contractor shall schedule initial and annual refresher training (for all assigned contractor personnel) through the CES Security Manager. All contractor personnel shall be thoroughly briefed by the CES Security Manager on established security requirements and procedures as stipulated in Air Force Policy Directive (AFPD 31-1, Integrated Defense).

4.8.6.2. Security Authority. The Contractor shall brief all employees that they shall immediately leave any area upon notification by the CO, COR, constituted authority, Security Forces, or when directed as occasional operational requirements, real world activities, or emergencies dictate.

4.8.7. Restricted/Controlled Areas. Contractor performance within restricted/controlled areas shall require

Contractor compliance with various levels of security and established personnel security entry control procedures. The Contractor shall ensure all contractor employees performing services in secured areas are processed for a controlled area, limited access, or visitor badge by the Entry Controller of the restricted/controlled area.

4.8.7.1. Access Coordination. The facility manager/user/occupant/requester will be responsible for providing access, escorts, or temporary visitor access badges for contractor personnel while performing ISWM duties. The Contractor shall be responsible for scheduling access/escorts/badges by contacting the facility manager/requester at the Entry Control Point of the restricted/controlled area.

4.8.7.2. Escorts. At all times while in restricted/controlled areas, contractor employees shall be under direct surveillance of a person from that facility who is cleared to wear a controlled area badge and perform escort duties. Visitor badges shall be returned to the Entry Controller each time the employee completes the duties and leaves the area. This requirement is waived for contractor personnel who have unescorted access privileges and display a controlled area badge for the restricted/controlled areas.

4.8.8. Employee Background Checks. All Contractor employees who do not have a current security investigation acceptable to the Security Forces, and who require a National Agency Check (NAC) for the performance of their duties, shall complete an Electronic Personnel Security Questionnaire (EPSQ), SF 85P, Questionnaire for Public Trust Positions, in three copies (original and two photocopies); and an AF Form 2583, Request for Personnel Security Action. For all employees requiring local area network (LAN) access (if applicable), the Contractor shall submit the following information: full name, date and place of birth, social security account number, affirmation of United States citizenship, and any current security investigation data.

Information shall be in writing, on company letterhead, and submitted to Security Forces through the CES

Security Manager.

4.8.8.1. Pre-approval Coordination. The CES Security Manager is the source for the necessary forms and will provide instructions for receiving, preparing, and processing these forms. The Contractor shall coordinate with all required facilities to process all necessary paperwork. After forms have been properly completed, the

CES Security Manager will make an appointment for contractor employee(s) to go to the Security Forces for submittal of paperwork and fingerprinting. Appointments will be scheduled within two weeks of request.

4.8.8.2. Badge Issuance. A minimum of 180 days is required to process contractor employee NACs.

Additional time will be required if the NAC is unfavorable and may result in denial of entry to restricted/controlled areas or denial of base LAN access. The CES Security Manager will notify the Contractor of any NAC results. After completion of a favorable NAC, each eligible employee shall report to the CES

Security Manager for processing of AF Form 2586, Unescorted Entry Authorization Certificate. The CES

Security Manager will schedule appointments for issuance of badges.

4.8.8.3. Access Revocation. The Dover AFB Installation Commander reserves the right to deny restricted area entry to any contractor employee who’s NAC is unfavorable, and the right to terminate the entry of any employee upon disclosure of information indicating the individual’s continued entry to a secure area is not in the best interest of national security.

4.8.8.4. Badge Validity. Controlled area badges will be valid only for the actual period of employment or the term of the contract, whichever occurs first. Contractor employees must display the controlled area badge on their outer garment above waist level, and must, upon request, surrender the badge to any DoD member for identification verification. Violations or deviations from established security procedures by contractor employees may result in confiscation of controlled area badges and denial of future entry to restricted areas.

4.8.8.5. Contract Personnel Requirements. The Contractor shall not employ persons for work on this contract who are identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.8.9. Contractor Vehicles. Contractor vehicles must be maintained in a safe and operational condition at all times while on Dover AFB.

4.8.10. For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, DoD Freedom of

Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.8.11. Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security or well-being of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

4.8.12. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

4.8.13. Key Control. The contractor shall establish and implement methods of making sure all keys/combinations issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. The contractor shall immediately report to the COR or CO any occurrences of lost or duplicated keys. In the event keys other than master keys are lost or duplicated, the contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due the contractor.

4.9. SAFETY REQUIREMENTS AND REPORTS. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

4.10. SPECIAL QUALIFICATIONS

4.10.1. Antiterrorism Awareness Level I Training. DoD Contractors supporting a Base Service Contract

(e.g., Custodial Services, Ground Maintenance, etc.) are highly encouraged to complete AT Awareness Level I training IAW AFI 10-245, Antiterrorism, Standard 25, by completing the―Force Protection computer based training (CBT) course through the Joint Knowledge Online (JKO) Learning Management System (LMS) at http://jko.jten.mil/courses/atl1/launch.html for individuals without access to government Non-classified Internet

Protocol Router Network (NIPRNET) computer and who do not possess a CAC card.

4.10.2. Flightline Driving. Contractors will have to adhere to the provisions in DAFBI 13-202 if operating on the airfield.

4.11. REFUSE VEHICLE OPERATION. Non-hazardous solid waste collection vehicles are allowed on base solely for the purpose of collecting non-hazardous solid waste and collection containers’ re-locations. These vehicles shall not be parked anywhere on base without the prior permission of the Contracting Officer. Trucks, trailers used for collecting, and transporting refuse shall be maintained as to reasonably minimize the odor, dirt, debris, and pests.

4.12. RECORDS MANAGEMENT. The contractor understands that when creating, handling and maintaining records for the Air Force, either electronic or paper, you must meet the requirements established in AFRIMS

Records Disposition Schedule (RDS), AFI 33-322, Records Management Program. In order to meet the requirement established IAW the above mentioned regulations contact the Base Records Management Office (436

CS/SCXK, Bldg. 310) at (302) 677-5157 for guidance and training.

http://jko.jten.mil/courses/atl1/launch.html

4.13. CONTRACTING OFFICER AND CONTRACTING OFFICER REPRESENTATIVE. The

Contracting Officer will appoint a primary and alternate COR representative for management of the day to day activities of the contract. The identity, title, and authority of these representative will be provided in writing to the contractor after contact award. The contractor shall identify to the COR, the individual who will be the point of contact to support this service on behalf of the contractor during contract day operating hours. The contractor shall provide the COR telephone number(s) where service calls and customer follow-up calls can be reported.

The contractor shall also provide to the COR, the names and phone/pager numbers of contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the contractor whenever personnel changes occur.

4.14. MULTI-FUNCTIONAL TEAM.

The Senior Leadership may require a multi-functional team be established between the Government and the contractor to ensure joint cooperation and a sound customer focus of all parties involved in the execution of this contract.

4.15. PARTNERING AGREEMENT

The CO may require a partnering agreement, or multi-functional team, between the Government and Contractor to facilitate joint cooperation and a sound partnership of all parties involved in the execution of this contract.

Partnering is the creation of a Government-Contractor relationship that promotes achievement of mutually beneficial goals. It involves an agreement in principal to share the risk involved in completing the project and to establish and promote a nurturing partnership environment. Representatives from each organization are encouraged to participate in developing a partnering agreement. The partnering agreement that results may be formal or informal. If formal, it should be reduced to writing and signed by the parties involved.

4.16. DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT, OR VEGETATION Damages to government buildings, equipment, or vegetation are addressed in FAR 52.237-2, Protection of Government

Buildings, Equipment, and Vegetation.

4.17. Environmental Control. Contractor Reported Usage of HAZMAT.

4.17.1. HAZMAT Usage Authorization. Contractors must submit to the associated Contracting Office the information and supporting documentation including Material Safety Data Sheets (MSDSs) necessary to obtain

HAZMAT usage authorization. Report data on the HAZMAT used during the performance of the contract at intervals and in the format specified by DAFB.

4.17.2. DAFB HAZMAT Chemical Worksheet. The contractor shall provide a completed DAFB HAZMAT

Chemical Worksheet (Appendix F) for each HAZMAT to be used during the duration of the contract to include

MSDS. This list of all HAZMATs shall be provided at the beginning of the contract. Any additional HAZMATs required during the course of the contract shall be requested for approval at that time. In addition, the quantity of chemicals expended will be reported to the DAFB Hazardous Materials Pharmacy (HAZMART) by filling out the Contractor’s Monthly Report (Appendix G) for HAZMATS. Both the Worksheet and Monthly Report forms shall be provided upon award of contract.

4.17.3. Notification of Environmental Spills. In the event that the Contractor spills or releases any un-permitted substance or hazardous waste into the environment, the Contractor shall immediately report the incident to the

Fire Department, the Contracting Officer (CO), and the designated Government Representative. The Contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substance into the environment.

4.17.4. Materials. All materials used in the performance of services on the installation shall be in compliance with industry standards, local, Federal and State laws, and will be used according to manufacturers’ recommendations.

Materials will be used for intended purposes and will be stored and utilized in accordance with industry standards.

The Contractor will submit Safety Data Sheets on all materials to be used fifteen (15) days prior use for approval by the COR and the Environmental Flight Hazardous Waste Coordinator.

4.18 OPSEC. 436 AW Group OPSEC Coordinators, of the respective unit having work performed, will provided a copy of the Dover AFB Critical Information and Indicators List (CIIL) and Operations Security (OPSEC)

Supplementary Guidance (SG) Tri-fold, to the contractors for their review, understanding, compliance to safeguard

Dover AFB Critical Information (CI).

5. CONTRACTOR TRANSITION. The Contractor shall furnish all personnel, vehicles and equipment required to perform requirements stated herein. The Contractor shall furnish all containers and roll-offs in the sizes and locations as listed in Appendix B. All containers provided by the Contractor shall be Government approved and IAW this PWS. The contractor shall provide containers IAW specifications listed below. In the event, different containers or subsequent containers are required during the course of the contract, the Contractor will be advised as the type, size and number required. The contractor shall mobilize immediately at the time the contract is awarded. 75% of all stationary equipment (bins, tippers, etc.) must be on site, at locations specified, within 30 days of contract award. 100% of all stationary equipment must be onsite within 60 days of contract award. All rolling stock must be mobilized and engaged in pick-up service within 30 days of contract award.

6. APPENDICES.

A. Work Load Estimates

B. Maps and/or Site Plans

C. Government Furnished Property/Services/Equipment

D. Definitions

E. Dover AFB HAZMAT Chemical Worksheet

F. Contractor’s Monthly Report for HAZMAT

APPENDIX A

TABLE A1-WORKLOAD ESTIMATES

The Contractor shall provide refuse collection disposal services for each area as identified in

Appendix A-Table A3 at the frequency as identified in the Refuse Collection Workload Estimate.

The estimated quantities of work are listed in below and are based on historical records.

HISTORICAL DATA:…