ATTACHMENT1.doc

Solicitation FA4460-11-R-0011

ATTACHMENT 1

PERFORMANCE WORK STATEMENT

FOR

MUNICIPAL SOLID WASTE COLLECTION

LITTLE ROCK AFB, AR 72099

FINAL 24 MAY 2011

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform municipal solid waste collection (MSW) at Little Rock AFB, Arkansas (excluding Base Housing), The contractor shall perform to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors and historical data are in Appendix A and collection areas are in Appendix B.

1.1. COLLECTION REQUIREMENTS.

1.1.1 Main Base

1.1.1.1. Integrated solid waste management. The contractor shall empty MSW dumpsters based on historical data for the first 30 days of performance or at least weekly. The contractor shall establish initial vehicle routes and collection schedules upon contract award. They are to be submitted to the contracting officer (CO) five (5) calendar days prior to start of contract performance. The contractor may propose adjustments to the schedule or the size of the containers at any time but as a minimum the governments Contracting Officer Representative (COR) and the contractor shall monitor fill capacities during the first 30 days of performance and any other time as needed during the same performance period to assure optimal contract performance. The pickup schedule shall be based on emptying the dumpster at 80% full excluding food waste containers. If a small container is authorized to be used (4 & 6 yd) the container size will be increased before an additional pickup is authorized. Changes to the schedule or haul route must have COR approval prior to being implemented. Dumpster historical location and frequency tables are located at Appendix A, Table A2. When the contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a 10 foot radius of the container or in the enclosure.

1.1.1.2. Food Waste Containers. Empty containers used to dispose of food waste at a minimum of three (3) days a week. (Monday through Friday). Food Waste containers are identified in Appendix A, Table A2. Must meet minimum standards published in the Food and Drug Administration (FDA) US Public Health Service Food Code 2009, Chapter 5-5.

1.1.1.3. Bulk Waste Containers. These containers will not be emptied on a set schedule. They will be emptied by COR approval.

1.1.1.4. Public/Common Use MSW Receptacles. Contractor shall empty, collect, and dispose of all waste and replace liners in government furnished containers located at the locations designated in Appendix A before their capacity is exceeded. Estimated frequencies are included in Appendix A. Plastic liners/bags will be contractor furnished.

1.1.3. Over and Above Requirements. The contractor shall be compensated in accordance with the unit price when these services are requested.

1.1.3.1. On-Call Containers. In addition to the scheduled solid waste collections, the contracting officer or designated COR may request the contractor make unscheduled (on-call) collections and disposals. For unscheduled events, the contractor may be requested to deliver a container (8, 20, 30, 40 cu yd). The contractor shall respond within one business day (24 hrs) of notification from the contracting officer or COR to make delivery of the container.

1.1.3.2. Special Events, Air Show. For the special events the contractor shall also provide (or re-position as directed) solid waste containers. These containers (up to 5 eight cu yd and four, 30 cu yd per day) shall be placed in locations for a length of time (normally two days) as designated by the COR. It may require the contractor to work weekends. The CO will notify the contractor in writing in advance of the special event date and it will be funded separately.

1.1.3.3. Ash and Sawdust Collection. The contractor shall accomplish ash collection by using trucks that are leak-proof and covered to prevent windblown ash. Trucks must meet state regulations and federal guidelines for transfer of municipal solid waste ash, as applicable. These containers will not be emptied on a set schedule. They will be emptied by COR approval.

1.1.3.4. Non-Scheduled Additional Pickups: In the event unusual conditions cause a container to require pickup before the scheduled time, the COR and/or CO may request a pickup within 24 hours.

1.1.4. Inclement Weather or Deviations From the Schedule. The contractor shall collect MSW during periods of inclement weather. In cases of severe weather, the CO may authorize exceptions. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated, unless additional time is approved. Additional time must be requested in writing by the contractor to the CO for authorization as soon as possible after the termination of the severe weather. In other cases such as vehicle breakdown or other unforeseen circumstances the contractor must notify the COR of the issue and shall makeup the collections within 24 hours of the deviation. If additional time is needed the contractor must notify the CO in writing for an authorization.

1.1.5. Route Parameters. The contractor shall propose routes to the base through the Main Gate Commercial Inspection Area to the COR for approval. Collection may be made between the hours of 7:30am to 4:30pm, Monday through Friday. Collection outside these hours shall require prior approval of the CO through the COR.

1.1.6. Points of Collection. Collection stations for MSW are shown in Appendix B. The contractor shall position bulk containers for customer ease in depositing MSW using the existing dumpster enclosures to the fullest extent possible. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions.

1.1.7. Cubic Yard Capacity. Proposed capacity of containers is indicated in Appendix A, Table A2. The contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of MSW and to submit these changes to the COR. No changes shall be made until approved by the COR.

1.1.8. Government-Approved Containers. Collection of MSW in all areas shall be from contractor-provided new or like new containers except for Public/Common Use containers and the recycling compactor (32 cu yd container) which will be government furnished.

1.1.9. Maintaining Containers and Collection Area. The contractor shall return all MSW to their original location after servicing, in an upright position with the lids securely in place (closed). The contractor will also be responsible for immediately cleaning up any spills, debris, etc., which may occur during servicing of containers. All refuse on the ground within ten feet of the container, whether spilled by the contractor or placed there by base personnel, shall be picked up by the contractor during collection. The contractor shall collect all dirt and debris placed at collection stations; for example, tree branches, sacks, cartons, boxes, cans, tied bundles, furniture or other containers. The contractor will be responsible for keeping collection areas free of refuse and debris. Contractor shall immediately notify the COR of illegal dumping of hazardous material or waste, bulk items such as wood or furniture, or recyclable items around the dumpsters. The contractor shall respond within two (2) hours during the work day when notified by the COR of debris in a specific area to be picked up and properly disposed of.

1.1.10. Weighing of Vehicles. All vehicles used in the collection of MSW shall be weighed on state certified vehicle scales. Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station. Trucks shall be empty coming on Little Rock AFB and go directly to the scales when leaving. The contractor shall submit a monthly report (paragraph 1.5.) that includes weight tickets that reflect the disposed net tonnage (net ton equals 2000 lbs) figures, date of disposal, and type of vehicle and cost of landfill tipping fees. The contractor shall be reimbursed for the exact cost of the tipping fees according to submitted invoices.

1.2. RESERVED

1.3. DISPOSAL.

1.3.1. Off-Base Disposal. The contractor shall transport and dispose of all municipal solid waste at a State of Arkansas permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO and COR. The contractor shall transport recyclable commodities (scrap wood) to an off-base material recovery facility. The contractor is responsible for disposal being in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations (except tipping fees).

1.4. Equipment Maintenance. The contractor shall furnish containers that match the color scheme of the base (color will be provided by the COR upon award). Additional re-painting must match the approved color scheme. The contractor shall maintain all contractor and government provided containers ensuring they are free of unpleasant odors, dirt, debris, and pests. See Appendix A, Table A2 for historical information on washing. The contractor shall provide a schedule for cleaning to the COR. All contractor-provided containers must remain in good, workable condition, with no leaks (drains plugged). All lids and doors must be able to open and shut properly. They must remain easily accessible to customers. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base at no additional cost to the government. Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste or equipment leaks such as fuel, oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks or spills due to mechanical failure, the contractor is responsible for cleanup and proper disposal of cleanup materials. All spills shall be reported to the COR and the cleanup site must be final approved by 19 CES/CEAN in accordance with base standards. The containers shall have a sign with the company’s name and contact information permanently affixed to the container. In addition to the company sign, Appendix D has examples of two labels that need to be affixed to each container. The COR has the final approval on all containers provided by the contractor for use.

1.5. REPORTS AND RECORDS. The contractor shall provide a monthly report detailing total tonnage of solid waste (MSW, construction debris (C&D) and any wood composted) collected, landfill tipping fees and weight tickets. All reports and invoices shall be submitted to the COR no later than the 10th of each month.

2. SERVICE SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each objective. These thresholds are critical to mission success. When a performance threshold has not been met the contractor will be notified by the CO with instructions for responding to the discrepancies indentified.

1.1.9.

No more than 2 customer complaints per month

1.1.3.3.

1.1.3.4.

No more than 2 customer complaints per month

2.1. RESERVED

2.2. Periodic Progress Meetings. The CO, COR, other government personnel as appropriate and the contractor shall periodically meet to discuss the Contractor’s performance. The following issues should be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

Contracting will put the minutes in writing signed by the CO and any other signatures as deemed appropriate then distributed to the functional area and the contractor with a copy placed in the official contract file. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. See Appendix C.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. The contractor shall develop and maintain a quality program to ensure integrated solid waste management are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Summary. Please provide a copy to the CO.

4.2. QUALITY ASSURANCE. The government will evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. In addition to the performance objectives in the services summary, the COR may periodically check by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise assessing the task or its results to determine whether or not the performance meets the standards contained in this PWS.

4.3. RESERVED.

4.4. HOURS OF OPERATION. Normal base operations are Monday through Friday 7:00 am to 5:00 pm. Refuse may be picked up 7:30 am to 4:30 pm. Collection operations outside these hours shall require approval of the CO through the COR. The contractor shall notify the COR of any delays. If a holiday falls on a scheduled collection day, collections scheduled for that day shall be made on the following workday. Any collections rescheduled under this paragraph shall be accomplished in addition to all normal collections for that day. Any holiday rescheduling shall be at no additional cost to the government.

New Years Day

Labor Day

Martin Luther King Day

Columbus Day

Presidents Day

Veterans Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

4.5. SECURITY REQUIREMENTS.

4.5.1. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The contractor shall comply with all requirements and procedures of Contractor Access to Air Force Installations.

4.5.2. Vehicle and IDs. The contractor is responsible for complying with all security requirements, including vehicle registration and personnel passes, for all vehicles and personnel requiring access to military installation. The contractor shall obtain a Base Identification Card for all employees. All personnel shall have National Agency Check investigation completed through the 19 Civil Engineer Squadron Security Officer. Revocation of a registration or pass shall not be grounds for failure to perform, and changing of security requirements shall not be grounds for adjustment in price.

4.5.3. Flight Line Driving. Base Ops require all contractor employees to report to building 120 before proceeding to any part of flight line area including any facility south of Chief William’s Road. The contractor should be prepared to state their business, destination, and estimated time. The contractor will be required to pick up a cone to place on top of their vehicle and to return the cone to Base Ops before leaving the area.

4.5.4. Contractor Personnel. Contractor personnel shall be easily identified by company name or logo on a badge, uniform, jacket, shirt, hat, or other means determined by the contractor. The contractor shall notify the CO and COR prior to start of contract performance of means to identify employees and all employees shall comply with this requirement at all times while providing services on Little Rock Air Force Base.

4.6. Continuation of Essential Contractor Services During Crisis

4.6.1. All services within Refuse Collection contract at Little Rock Air Force Base have been determined to be mission essential by the 19th Airlift Wing Commander and, as such, shall continue during crises, contingencies, emergencies, and periods of increased force protection (except inclement weather see paragraph 1.1.4). The contractor shall identify, in writing, those employees who will perform these services at the location so that the CO may ensure those individuals are cleared for continued access to Little Rock AFB or escorted by base personnel during contingencies, emergencies, and periods of increased force protection. Days and hours of operation for contract performance shall remain as specified in the performance work statement unless the CO issues a different notification. This continued service shall be a no additional cost to the government.

4.6.2. Service to be Performed and Location of Performance:

a. Entire Refuse Collection Contract, Base-wide, Little Rock Air Force Base (excluding housing).

4.7. SPECIAL QUALIFICATIONS. The contractor shall comply with all local, state, and Federal laws governing the disposal of solid waste and the operation of vehicles on state and Federal roads.

5. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans

C. Government Furnished Property/Services/Equipment D. Label Examples

APPENDIX A

TABLE A1 - ESTIMATED WORKLOAD DATA

ONE WAY

APPENDIX B

MAPS AND/OR SITE PLANS

MUNICIPAL SOLID WASTE COLLECTION STATIONS

PUBLIC/COMMON USE CONTAINER MAP

APPENDIX C

GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT

PUBLIC/ COMMON COLLECTION CONTAINERS 32 TO 55 GALLON – 108 EACH

BULK CONTAINER 32 CU YD COMPACTOR RECYCLING CENTER – 1 EACH

APPENDIX D

CONTAINER LABELS

Left decal needs to be located near the company Logo. Right decal needs to be located on or near the door openings on each side or in front.