Draft_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

HEADQUARTERS AIR MOBILITY COMMAND (AMC)

As of 14 November 2017

Name of Project: Civil Reserve Air Fleet (CRAF) Study – Phase II

1. Objectives and Scope: The purpose of contract is to provide Air Mobility Command (AMC) and the AMC Commander (AMC/CC) with continued executive level assessment, analysis, and recommendations regarding forthcoming changes potentially impacting the CRAF. Specifically, under this task order, contractor personnel shall assess the potential impacts of removing buffer wide-body freighters from the CRAF. Additionally, under this task order, contractor personnel shall provide focused analysis of both the potential impact that replacing aging wide-body freighters within the CRAF with newer Boeing 777 aircraft will have on the CRAF and the limitations that doing so may place on the CRAF cargo capabilities. Lastly, contractor personnel shall assess the potential impact that policy changes enacted by the new Presidential administration may have on the U.S. cargo Charter Airlines while providing near and long-term solutions and implementation strategies for the aforementioned solutions.

The tasks associated with the PWS require individuals with executive level experience in the commercial airline industry, expertise in commercial and Department of Defense (DoD) logistics, executive level experience in AMC, an in-depth understanding of both the CRAF and the DoD’s war-time mission, and expertise derived from the Future of CRAF Cargo Capability of 2017, the CRAF Study of 2014, CRAF Report of 2008, and the Risk Reduction Report on Short Austere Market, in 2003.

2. Background:

Beginning in April of 2017, a study team, the Future of CRAF Cargo Capability 2017, has worked to identify risks, vulnerabilities, and issues that have the potential to impact the CRAF as well as assessing the threats that these risks, vulnerabilities and issues pose to the preservation of a viable CRAF program. The risks identified stem from continuous changes in the commercial airline industry; specifically, changes in fleet sizes, types and capabilities of the aircraft included in fleet, and the impact that policy changes enacted by the new Presidential administration may have on the U.S. cargo Charter Airlines may have on the CRAF. This task order is geared toward preserving the operational mission requirements of the CRAF program for the warfighter.

Phase II of the CRAF study focuses on substantiating and validating, through one to two commercial airline interviews per month, industry’s reactions to, and the impacts of the risks identified in Phase I of the CRAF study and the effects that industry’s reactions will have on the operational requirements for the CRAF program. Phase II will further define the CRAF carrier’s views with one to two meetings a month at Scott AFB, IL at which all involved will discuss the impacts of policy changes enacted by the new Presidential administration in order to refine and support implementation of risk mitigation strategies and justify additional cost to the United States Government. These meetings will assist in ensuring the viability of the CRAF program and allow for a flexible and proactive approach.

3. Applicable Documents: The USG will provide the following applicable documentation:

Document Title Date

AMCI 10-402 Civil Reserve Air Fleet 17 Nov 2011 AMCI 24-9 Civil Airlift Programs Roles and Responsibilities 13 Oct 2011 CRAF Solicitation FY12 CRAF Charter Airlift Services Contract, HTC71111RC002

1 Jul 2011

National Airlift Policy

National Security Decision Directive 280 6 Jul 1987

10 USC 2640 National Defense Act 1987 14 Nov 1986

Other pertinent documents will be made available to contract personnel upon request.

4. Requirements:

4.1. Task 1 – Industry Engagements.

The contractor shall leverage relationships with commercial industry, holding one to two meetings per month with Airline Industry Executives and Subject Matter Experts substantiate and validate industry’s reactions to, and the impacts of the risks identified in the Future of CRAF Cargo Capability Study of 2017 and the effects that industry’s reactions will have on the operational requirements for the CRAF program. It is crucial that AMC, United States Transportation Command (USTRANSCOM), and the Department of Defense (DoD) gain an understanding of industry’s reactions in order to proactively manage the CRAF Program. The contractor shall meet with, at a minimum, 10 to 12 industry partners to accomplish this task.

Deliverable(s): Trip Report (CDRL A001)

4.2. Task 2 – Study Team Engagements.

The contractor shall travel to Scott AFB, IL in order to meet with both AMC and USTRANSCOM partners approximately once per month for the initial six months of the taker order Period of Performance (PoP). After the initial six months, meeting frequency will increase to approximately twice per month. At these meetings, contractor personnel must be prepared to discuss findings and SME perspectives, complete focused analysis, and develop mitigation courses of action for AMC.

Deliverable(s): Meeting minutes, Technical Reports (CDRL A002)

4.3. Task 3 – Develop focused Analysis, Courses of Action, and Implementation Strategies.

The contractor shall validate, and develop and understanding of the commercial airline industry’s way head; including, strategies, policies, costs, and rationale for changing fleet sizes and capabilities. The contractor shall analyze how flux in the commercial airline industry’s fleet size and capabilities will impact operational requirements and the CRAF program for the next 12 to 60 months. Additionally, the contractor shall develop recommendations to support DoD’s goal of establishing and maintain a spectrum of diverse aircraft in the CRAF fleet that are both fuel efficient and compatible with DoD’s 463L pallet and cargo system. The contractor shall support DoD’s goal, in part, by surveying current tools available and proposing either updates and improvements to these tools, or by recommending new technologies or approaches that will provide more comprehensive support solution.

Furthermore, the contractor shall understand, assess, and analyze the risks posed to the CRAF, in relation to the CRAF and the DoD’s wartime mission, as a result of changes made by the United

States in the arena of Foreign Trade and Aviation Policies. The contractor shall review current risk mitigation strategies and devise a coherent implementation plan to ensure USG-provided incentives to U.S. flag air carriers are timely, executable, and adequate to encourage continued participation in the CRAF program. Through carrier interviews, the contractor shall provide insight as to whether or not the aforementioned mitigation strategies are adequate. The contractor shall provide recommendations to USTRANSCOM, AMC and DoD on a way ahead as the emerging changes are realized and provide flexible and timely adjustments to the implementation plan that mitigates risk and impacts to both DoD and CRAF partners.

Deliverable(s): Focused analysis, briefings, Courses of Action, Mitigation Strategies final briefing delivered to AMC/CC in person (CDRL A003)

5.0 SERVICE SUMMARY (SS) & DELIVERABLES.

5.1 SERVICE SUMMARY

The table below summarizes the most important performance objectives and performance thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any provision of the contract.

Performance Objective PWS Para Performance Metric Attend meetings 1-2 times per month at Scott, AFB, IL, providing reviews, Technical Reports/Analysis

4.1 Meeting attendance providing accurate

reviews, technical reports/analysis provided by the scheduled due date 95% of the time

Attend meetings and interviews with industry over first 6-9 months of contract and additional as needed

4.2 Data and analysis, substantiating, and

validating, industry’s reactions and the impacts to the risks identified as well as a viable CRAF fleet and program; 100% compliance

Conduct quarterly Reviews of interviews and risk mitigation strategy and implementation plan

4.2 As directed, clear and concise briefings

provided by the scheduled due date 95% of the time

Develop a risk mitigation strategy and implementation plan

4.3 Detailed mitigation strategies and

implementation plan delivered on time that clearly shows a proactive approach to the CRAF program for AMC, USTRANSCOM and DOD; 100% compliance

5.2 DELIVERABLES.

5.2.1. CONTRACTOR SUBMISSION. Deliverables are to be transmitted with a cover letter, on the contractor’s letterhead, describing the contents, electronically through email to the COR, and to any other destination(s) as required per the Government’s request. If necessary, the contractor shall provide hard copy deliverables as required per the Government’s request. All deliverables shall be produced using recommended software tools/versions as approved by the Government. All reports shall be accomplished utilizing the MS Office Software Suite to include MS Project as required.

5.2.2. DELIVERABLE RIGHTS. All test materials, documents, notes, records, software tools acquired, and/or software produced by the contractor under this PWS shall become the property of the U.S. Government, which shall have unlimited rights to all materials and determine the scope of publication and distribution. The contractor shall be required to deliver electronic copies of all documents, notes, records and software to the Government quarterly and upon termination of the contract services or expiration of the contract period.

CDRL

Number PWS Para Deliverable Title Due Date

A001 Para 4.1 Trip Report Submitted no later than due date as established by the

COR

A002 Para 4.2 Technical Report/Analysis Submitted no later than due date as established by the

COR

A003 Para 4.3 Risk Mitigation Strategy and Implementation Plan

Submitted no later than due date as established by the COR

A004 Para 6.1.1 Trip Report Submitted no later than due date as established by the COR

6. GENERAL INFORMATION.

Services will be performed principally by personnel at Contractor facilities and other commercial sites as well as at Scott AFB and Air Mobility Command.

6.1.1. TRAVEL. The contractor may be required to travel for performance of this PWS. All travel arrangements shall be the responsibility of the contractor, to include airline, hotel, and rental car reservations. At least five working days prior to the travel start date, the contractor shall submit a travel itinerary to the COR. No later than five workdays after conclusion of travel, a trip report will be submitted to the COR. (CDRL A004)

6.1.2. One to two 1-2 day trips per month to Scott AFB, IL or other locations in the US as needed by the government task monitor.

6.1.3. 1-2 Trips per month over the first 6-9 months to various locations to conduct interviews with industry carriers and subject matter experts. Additional trips as needed.

6.2. HOURS OF OPERATIONS. On-site contractor support shall be available to the Government. Standard duty hours are 07:30L AM - 16:00L PM, Monday through Friday, excluding federal holidays. The contractor shall provide for non-standard duty hours support on an as required basis. Non-standard duty hours or additional hours or times for work to be performed shall be coordinated with the COR.

6.3. PERSONNEL RETENTION. The Contractor shall make every effort to retain personnel in order to ensure continuity until contract completion. If it should become necessary to substitute or replace personnel, the Contractor shall immediately notify the COR in writing of any potential vacancies and shall submit the resume(s) of replacement personnel within 14 calendar days of the notification. The Contractor shall provide resume(s) of replacement candidates for validation of skill sets to the COR and CO through email for Government review and acceptance/rejection. Upon Government acceptance of a personnel resume(s), the vacancy shall be filled within 14 calendar days. The contractor shall ensure continuity of operations during periods of personnel turnover and long-term absences. Long-term absences are considered those longer than one week in duration.

• Primary workplace shall be contractor’s worksite or onsite at HQ AMC (bldg. 1600

AMC/A3B) as required to support the contractor’s proposed staffing plan, at Scott

AFB, IL.

• The Government will make available all necessary normal office equipment (office work area, telephone, access to fax, computer, e-mail account, software, base network access, etc.)

• The Government will provide photo identification, such as Common Access Card (CAC) and Restricted Area Badge (as required). The contractor shall comply with all requirements necessary to obtain a CAC and Restricted Area Badge.

• All Government-provided products and facilities remain the property of the Government and shall be returned upon completion of the support services.

Contractor personnel supporting this requirement shall return all items that were used during the performance of these requirements by the end of the performance period.

• All documented processes, procedures, tools and applications, developed under this PWS become the property of the Government. The Government shall have unlimited rights to these documents. Modification and distribution of end products for use at other installations will be at the discretion of the Government.

• All text, electronic digital files, data, new capabilities or modification of existing applications, source code, documentation, and other products generated, modified or created under this contract shall become the property of the Government. The information shall be returned to the Government unless otherwise specified herein.

• The Government will provide access to strategic vision, process, and procedures information; CONOPS; roadmaps; and technical information as required for the performance of this task order.

• LIMITED USE OF DATA. Performance of this effort may require the contractor to access and use data that is propriety to a government agency or government contractor, which is of such a nature that its dissemination or use other than in performance of this effort would be adverse to the interests of the government and/or others. Thus, contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort until made public by the government, except to authorize government personnel or upon written approval of the Contracting Officer (CO). Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort.

6.4. Government Furnished Equipment (GFE)/Government Furnished Information (GFI): The

Government will provide a work area for Contractor personnel within AMC/A3B that is comparable to that already occupied by present Government personnel. The Government will also provide access to Class “A” phone service and up to one personal computer to be shared with Government employees already on site. The Contractor shall control all equipment and software provided by the Government as GFE. The Contractor shall release all GFE equipment to the Government upon termination of the specific task or subtask, whichever date is earlier, in which its use is no longer necessary. The Government will provide the Contractor with information about the development of, and plans to implement future transportation process improvements. This information will be reviewed by the Contractor and incorporated as appropriate in Contractor products. The government will provide the Contractor with required data for programmatic analysis of contingency CRAF requirements.

6.5. SECURITY. All contractor personnel will follow all DOD and Air Force security standards defined in applicable instructions, publications, directives, manuals, and orders.

Contractors will also adhere to specifications outlined on the DD254, Contract Security Classification Specification and Visitor Group Security Agreement (VGSA). Additionally, local security instructions regarding installation access control, restricted/controlled area access/circulation control, higher FPCON responsibilities and site specific security requirements defined by the installation commander and outlined in the Installation Defense Plan and Antiterrorism Plan.

6.5.1 CLEARANCE. All contractor personnel assigned to this task shall be a United States citizen and shall possess a minimum of a SECRET security clearance. All contractor personnel shall comply with established security procedures for entering an installation and its facilities, including special security procedures for entry to restricted or controlled areas. The Contractor shall obtain the necessary badges, etc., for entry to restricted or controlled areas, if necessary, to meet the requirements of this PWS.

Assigned contract personnel will not have any open JPAS issues/comments prior to working PWS tasks.

6.5.2. CONTRACTOR CONSENT TO BACKGROUND CHECKS. The contractor shall not employ persons to perform under this contract if such employee is deemed or identified by the Air Force as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall the contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified through the National Crime Information Center. These background checks will verify if a person is wanted by local, state, and federal agencies. All contractor and subcontractor personnel must consent to background checks. Contractor and subcontractor personnel who do not consent to a background check will be denied access to the installation. Information required to conduct a background check includes: full name, driver’s license number, and/or social security number, date of birth of the person entering the installation, and completion of a background check questionnaire. The contractor must have this information ready to provide to the Installation Visitor Control Center, if requested. Contractors must ensure their employees and those of their subcontractors have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities. The contractor shall not be entitled to any compensation for delays or expenses associated with complying with the provisions of this clause. Furthermore, nothing in this clause shall excuse the contractor from proceeding with the contract as required.

6.5.3. ACCESS TO INSTALLATIONS (Contractors with DoD Common Access Card).

Contractor employees will be authorized unescorted access to the installation using their Contractor Common Access Card (CaC) issued by the local issuing authority office, upon receipt of a favorable background investigation. The contractor will follow contractor entry control requirements outlined in AFI 31-113, Installation Perimeter Access Control and the local Integrated Defense Plan and command/local directives.

The contractor is not authorized escort authority for the installation. Any employee not in possession of a CaC or locally issued DBIDs credential must be escorted by the sponsoring organization. Individual contractor CaC cards must be immediately returned to the issuing authority upon termination of employment, unfavorable fitness determination or completion of the contract when installation access is no longer required.

6.5.4. BADGES. The contractor is required to provide identification badges for their employees. All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor.

6.5.5. CONTRACTOR REGISTRATION OF VEHICLES. All contractor or contractor employees’ vehicles used for the performance of this contract shall comply with all local, state and federal regulations, including, but not limited to valid vehicle registration and proof of current insurance. Additionally any pass shall be surrendered to Security Forces upon demand to positively identify a person’s need to be on the installation

6.5.6. ACCESS TO GOVERNMENT FACILITIES WITH CONTROLLED OR

RESTRICTED AREAS. The contractor must comply with security regulations imposed by the installation commander and/or the agency responsible for the project location.

Due to specific mission requirements inherent in the nature of controlled or restricted areas, the Government may direct the contractor to leave the controlled or restricted areas at any given time.

6.5.7. CONTRACTORS WORKING IN CONTROLLED OR RESTRICTED AREAS. In the unlikely event that a contractor requires access to the controlled or restricted area, the Government will ensure escort(s) are provided for the contractor at all times when within a controlled or restricted area. Contractors may act as escort officials under certain circumstances. The contractor must have an issued AF Form 1199; work on base a minimum of 4 days a week (must have an assigned workspace on base). The contractor is only allowed to escort visitors from the same company for which he/she works and all visits must be for official business. In addition, Contractors must fulfill, maintain, and comply with all security requirements IAW AFI 31-101, Integrated Defense, and command/local directives.

6.5.8. ACCESS TO GOVERNMENT FACILITIES WITH CONTROLLED OR

RESTRICTED AREAS FOR REPLACEMENT CONTRACTOR. The following scenario (i.e., replacement contractor with an inadequate security clearance) is abnormal.. Replacement contractor must submit paperwork within seven days of being assigned to obtain an approved security clearance or favorable review to obtain a Common Access Card. Replacement contractor personnel must obtain a security clearance prior to working with, or having direct access to, classified material. In addition, replacement contractor personnel must obtain a “favorable review” prior to having access to a Controlled Area. The above information and any other local requirements defined in the installation’s Integrated Defense Plan (IDP) must be submitted to local SF unit (S-5 section) or as directed by the Government.

6.5.9. IDENTIFICATION OF NON-DISCLOSURE REQUIREMENTS. Due to the sensitive nature of the data and information being worked with on a daily basis, all contractor personnel assigned to the task order are required to complete the Government provided non-disclosure statement within 30 calendar days after task order award to ensure information that is considered sensitive or proprietary is not compromised. Signed non-disclosure statements shall be provided to the COR and CO.

Given the nature of Advisory and Assistance service (A&AS), it is imperative that safeguards be in place to ensure procurement integrity and Government functions are maintained. Individuals performing under an A&AS contract often have advanced knowledge of requirements and the procurement of those requirements (development, design, analysis, etc.). Contractors performing under an A&AS contract are authorized to identify and develop requirements and evaluate third party solutions, within the terms of the PWS. Information generated in the performance of the A&AS contract is not to be released or reviewed outside the Governmental sphere.

6.6. PRIVACY ACT. Work on this project requires that personnel have access to Privacy

Information. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations.

6.7. SAFETY. The Contractor shall comply with all local safety regulations and procedures in effect at the respective installation locations.

6.8. ANTITERRORISM FORCE PROTECTION LEVEL I TRAINING. Within 30 calendar days after contract start; all contractor personnel shall complete Antiterrorism Level I Training, as required by DODI 2000.16 and Force Protection training. Newly hired personnel shall complete the Antiterrorism Level I Training within the first 30 calendar days of their employment. Refresher Antiterrorism Level I Training shall be completed and documented annually thereafter.

6.9. INFORMATION ASSURANCE. Contractor shall comply with all AMC security requirements pursuant to DoDD 5200.2, Personnel Security Program, DoDI 8500.2 Information Assurance Implementation, and DoD 8570.01-M; Information Assurance Workforce Improvement Program. Contractor shall ensure that all personnel assigned to work on the contract shall complete Annual Information Assurance training by on-line Computer Based Training (CBT). The Contractor shall provide individual employee annual completion certificates in electronic format to the COR.

7. ADMINISTRATIVE CONSIDERATIONS.

7.1. SECTION 508. All services and products provided in response to the requirements identified in this PWS shall comply with Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards (36 CFR part 1194).

7.2. CONTRACTOR MANPOWER REPORTING. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013.

Contractors may direct questions to the help desk at: http://www.ecmra.mil/ http://www.ecmra.mil/ http://www.ecmra.mil/