FAST PWS 22 Feb 12.docx

PERFORMANCE WORK STATEMENT

FLIGHT ATTENDANT SIMULATOR TRAINING and

RODEO SUPPORT

22 February 2012

1.0 DESCRIPTION OF SERVICES. The contractor shall provide qualified personnel, equipment, tools, materials, supervision, and other items and services necessary to ensure United States Air Force (USAF) Flight Attendant personnel are provided with professional aircraft egress simulator training.

1.0.1 Flight Attendant Simulator Training: Professional aircraft egress simulator training will include normal and emergency procedures, emergency equipment, in-flight illness training, and aircraft systems training in the classroom. The contractor shall provide an operational aircraft simulator for conducting mock drills for unplanned ground evacuation procedures, planned and unplanned crash landing and ditching procedures, fire fighting procedures, and sea survival procedures. Training shall include normal and emergency flight attendant procedures in accordance with the Performance Work Statement (PWS).

1.0.2 Rodeo Support: The contractor shall provide support for Air Mobility Command (AMC) Rodeo Exercises held bi-annually (2013, 2015, etc.) at Joint Base Lewis-McChord, Washington - this includes providing a mobile aircraft simulator, simulator set-up and removal, and instructors. The contractor shall provide qualified personnel for observations and evaluation assistance of emergency procedures, equipment and other items and services necessary to ensure flight attendant personnel have received professional flight attendant training. The contractor shall provide an operational aircraft simulator for conducting mock drills for unplanned ground evacuation procedures, planned and unplanned crash landing and ditching procedures and firefighting procedures.

1.1 OBJECTIVE. The main objective of the training is to provide USAF flight attendants the ability to safely egress passengers from an aircraft in an emergency situation. The anticipated award(s) could potentially incorporate flight attendant training for any or all of the listed aircraft; therefore, a separate training proposal shall be submitted for each of the following tasks:

1.1.1 Flight Attendant Simulator Training for Gulfstream III, IV, V and G550 (designated C-20B, C-20H, C-37A and C-37B by the USAF)

1.1.2 Flight Attendant Simulator Training for Boeing 757 (designated C-32 by the USAF)

1.1.3 Flight Attendant Simulator Training for Boeing 747-200 (designated E-4 and VC-25 by the USAF)

1.1.4 Rodeo Support: The main objective is to provide USAF flight attendants a professional and operational mobile aircraft simulator to conduct planned and unplanned egress procedures in a realistic crash environment.

1.2 SPECIFIC SUPPORT SERVICES.

1.2.1 Flight Attendant Simulator Training

1.2.1.1 Initial Flight Attendant Training. The contractor shall provide professional initial aircraft classroom and egress simulator training. The contractor shall provide all instructional materials including equipment, tools, and handouts necessary to provide for the performance of training flight attendants. The government will provide Flight Attendant Emergency Procedures Manuals to be distributed to all students. The Flight Attendant Emergency Procedures Manual includes all emergency procedures to be covered in the training program. Training shall be to the level necessary to allow students a thorough understanding and the ability to perform all required flight attendant tasks when confronted with emergency conditions. Each student, at the completion of training, shall be able to perform the necessary procedures when confronted with emergency situations.

1.2.1.1.1 Emergency Procedures. Training shall include general operation and use of aircraft emergency exits, decompression of aircraft cabin, smoke and fumes in the aircraft.

1.2.1.1.2 Crew Resource Management (CRM) Training. Training shall include the basic principle of CRM and its use as a flight attendant.

1.2.1.1.3 Hazardous Material Handlers Training. Training shall include the types of hazardous material a flight attendant may be exposed to, including the hazardous material symbols. Contractor shall explain necessary safety precautions to be taken as a hazardous material handler.

1.2.1.1.4 Emergency Equipment. Training shall provide ability to locate on-board aircraft emergency equipment and their respective locations and ability to access and use each piece of emergency equipment. The emergency equipment shall include portable oxygen, first aid kits, water extinguisher, halon extinguisher, Portable Breathing Equipment (PBE), crash axe, life vests, flashlight, megaphone, Emergency Locator Transmitter (ELT), and survival kits.

1.2.1.1.5 Aircraft Systems. The contractor shall identify and demonstrate the use of the lighting and electrical systems, communication system, fire-extinguishing system (lavatory), and the emergency evacuation system.

1.2.1.1.6 Mock Drills. The contractor shall conduct practical simulator drills, using the established emergency procedures in the Flight Attendant Emergency Procedures Manual. The simulator drills shall be conducted on equipment that is equivalent/realistic to each specific aircraft equipment/cabin. These drills shall include:

4. Planned Ditching Procedures

1.2.1.1.7 Fire Fighting Procedures/Training. The contractor shall demonstrate techniques and procedures for extinguishing fires on-board an aircraft utilizing both the halon and water fire extinguisher. The contractor shall identify two types of fire extinguishers - halon and water - and the types of fire they are designed to combat. The contractor shall also provide hands-on fire fighting training and fire fighting drills which shall be conducted/simulated in a fire fighting simulator which resembles the enclosed environment of an aircraft, e.g., a modified fuselage, trailer, or tube. This simulator will have the ability to produce live fire and smoke.

1.2.1.1.8 Instructors. The contractor shall provide qualified instructor(s) who are well-versed in the topics to be covered, who are capable of answering in-depth questions on each topic, and who can perform the required training in accordance with the contract, both in a classroom setting and an egress simulator setting.

1.2.1.1.9 In-flight Illness Training. Training shall provide overview of in-flight illnesses and the first aid response training. The contractor will also provide hands-on familiarization on an Automatic External Defibrillator (AED). The contractor will provide American Red Cross Cardio Pulmonary Resuscitation (CPR) Certification.

1.2.1.2 Refresher Flight Attendant Training. The contractor shall provide professional refresher aircraft classroom and egress simulator training. The contractor shall provide all instructional materials including equipment, tools, and handouts necessary to provide for the performance of training flight attendants. The government will provide Flight Attendant Emergency Procedures Manuals to be distributed to all students. The Flight Attendant Emergency Procedures Manual includes all emergency procedures to be covered in the training program. Training shall be to the level necessary to allow students a thorough understanding and the ability to perform all required flight attendant tasks when confronted with emergency conditions. Each student, at the completion of training, shall be able to perform the necessary procedures when confronted with emergency situations.

1.2.1.2.1 Emergency Procedures. Training shall include general operation and use of aircraft emergency exits, decompression of aircraft cabin, smoke and fumes in the aircraft.

1.2.1.2.2 Crew Resource Management (CRM) Training. Training shall include as a minimum the basic principle of CRM and its use as a flight attendant.

1.2.1.2.3 Hazardous Material Handlers Training. Training shall include the examples of hazardous material a flight attendant may be exposed including the hazardous material symbols. Contractor shall explain necessary safety precautions to be taken as a hazardous material handler.

1.2.1.2.4 Emergency Equipment. Training shall provide ability to locate on-board aircraft emergency equipment and their respective locations and ability to access and use each piece of emergency equipment. The emergency equipment includes, but is not limited to, portable oxygen, first aid kits, water extinguisher, halon extinguisher, PBE, crash axe, life vests, flashlight, megaphone, ELT, and survival kits.

1.2.1.2.5 Aircraft Systems. The contractor shall identify and demonstrate the use of the lighting and electrical systems, communication system, fire-extinguishing system (lavatory), and the emergency evacuation system.

1.2.1.2.6 Mock Drills. The contractor shall conduct practical simulator drills, using the established emergency procedures in the Flight Attendant Emergency Procedures Manual. The simulator drills shall be conducted on equipment that is equivalent/realistic to each specific aircraft equipment/cabin. These drills shall include:

4. Planned Ditching Procedures

1.2.1.2.7 Fire Fighting Procedures/Training. The contractor shall demonstrate techniques and procedures for extinguishing fires on-board an aircraft utilizing both the halon and water fire extinguisher. The contractor shall identify two types of fire extinguishers - halon and water - and the types of fire they are designed to combat. The contractor shall also provide hands-on fire fighting training and fire fighting drills which shall be conducted/simulated in a fire fighting simulator which resembles the enclosed environment of an aircraft, e.g., a modified fuselage, trailer, or tube. This simulator will have the ability to produce live fire and smoke.

1.2.1.2.8 Instructors. The contractor shall provide qualified instructor(s) who are well-versed in the topics to be covered, who are capable of answering in-depth questions on each topic, and who can perform the required training in accordance with the contract, both in a classroom setting and an egress simulator setting.

1.2.1.2.9 In-flight Illness Training. Training shall provide overview of in-flight illnesses and the first aid response training. The contractor will also provide hands-on familiarization on an AED. The contractor will provide American Red Cross CPR Certification.

1.2.2 Specific Rodeo Support Services: Held bi-annually (2013, 2015, etc.) at Joint Base Lewis-McChord, Washington, for a period of five days.

1.2.2.1 Aircraft Egress Simulator. The contractor shall provide an operational mobile aircraft simulator for conducting mock drills for unplanned ground evacuation procedures, planned and unplanned crash landing and ditching procedures, and firefighting procedures. The mobile simulator will have the ability to simulate a crash landing, provide smoke throughout the cabin, and have a minimum of one over wing exit and a minimum of one entry door.

1.2.2.2 Simulator Set-up and Removal. The contractor shall provide personnel to set up and remove the simulator. Set-up will be done as directed by the task order request, prior to the beginning of the competition by the contractor. The simulator will be removed by the contractor no later than one day after the final Rodeo egress event.

1.2.2.3 Instructors. The contractor shall provide two qualified instructors who are well-versed in flight attendant procedures for observations and evaluation assistance as needed. These instructors must be capable of operating the egress simulator and must be able to perform practical simulator drills using all capabilities of the simulator.

1.2.2.4 Emergency Equipment. The contractor shall provide aircraft emergency equipment that will be located on the simulator. The emergency equipment includes, but is not limited to, portable oxygen bottle, first aid kits, water extinguisher, halon extinguisher, PBE, crash axe, life vests, flashlight, megaphone, ELT and survival kits.

1.2.2.5 Mock Scenarios. The instructor shall have the ability to evaluate and assist in conducting mock scenarios using the simulator equipment. The scenarios will be conducted on simulator equipment that is equivalent/realistic to USAF equipment/cabin. These drills shall include:

4. Planned Ditching Procedures

1.3 DELIVERABLES.

1.3.1 Flight Attendant Simulator Training – All deliverables shall meet the requirements set forth in contractual documentation. The contractor shall provide deliverables via electronic means as well as printed means to the Contracting Officer Representative (COR). All deliverables will be identified by 1) contract number and task order number, and 2) deliverable title. All deliverables for the Flight Attendant Simulator Training are listed on DD Form 1423 CDRL, Exhibit A and are as follows:

CDRL/TITLE

A001: AF Form 1522 A002: AMC Form 246 A003: Certificate of Training A004: Contractor Course Materials A005: Student Hospitalization Notification A006: Student Failure Notification Letter

Blank AF Form 1522 and AMC Form 246 are provided as Appendices 5.1 and 5.2.

PWS Para

1.3.2 Rodeo Support – All deliverables shall meet the requirements set forth in contractual documentation. The contractor shall provide deliverables via electronic means as well as printed means to the COR. All deliverables will be identified by 1) contract number and task number, and 2) deliverable title. All deliverables for the Rodeo Support are listed on DD Form 1423 CDRL, Exhibit A and are as follows:

CDRL/TITLE

A007: AF Form 1522 A008: AMC Form 246

Blank AF Form 1522 and AMC Form 246 are provided as Appendices 5.1 and 5.2.

PWS Para

2.0 SERVICES SUMMARY.

2.1 Flight Attendant Simulator Training

PERFORMANCE OBJECTIVE

PWS Para

PERFORMANCE THRESHOLD

METHOD OF SURVEILLANCE

2.2 Rodeo Support

PERFORMANCE OBJECTIVE

PWS Para

PERFORMANCE THRESHOLD

METHOD OF SURVEILLANCE

3.0 GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

3.1 Flight Attendant Simulator Training. The government will provide copies of the Flight Attendant Emergency Procedures Manual for the contractor to distribute to each student.

3.2 Rodeo Support. The government will provide the following property and services as listed below:

Location to park simulator

4.0 GENERAL INFORMATION.

4.1 PLACE OF PERFORMANCE

4.1.1 Flight Attendant Simulator Training. All training shall be conducted at the contractor’s facility. Simulator and academic instruction will be conducted at the contractor’s learning facility. See Appendix 5.3.

4.1.2 Rodeo Support: All support shall be conducted off-site at Joint Base Lewis-McChord, Washington, at a date to be determined by the government.

4.2 TRAINING PERIOD. A training period is defined as the period of time from when a student reports to the training facility to start a training session until the student leaves the facility at the end of the training session. See Appendix 5.3

4.3 TRAVEL

4.3.1 Rodeo Support: The contractor shall accomplish travel as necessary to perform the requirements of this PWS. The Rodeo event will take place bi-annually (2013, 2015, etc.) over a period of five days at Joint Base Lewis-McChord, Washington. All costs for travel and lodging will not be separately priced, but will be included in the firm fixed price for Rodeo support.

4.4 HOURS OF WORK.

4.4.1 Flight Attendant Simulator Training. The maximum length of a training period is nine hours. All academic training shall be accomplished between the hours of 7am - 6pm local time. This time will include time for breaks and lunch periods. This time may be increased up to 12 hours with student consent and approval of the COR. Approval will be on a case-by-case basis and will not be considered as a matter of routine for the convenience of the student or contractor.

4.4.2 Rodeo Support: The maximum length of daily support is nine hours. All support shall be accomplished between the hours of 8am – 5pm local time.

4.4.3 Crew Rest. A period of time between training periods must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken up into segments and, therefore, must be given as a solid block of time. The minimum length for crew rest time will be 12 hours. For example, a student completes academics on Day 1 at 1800 hours; he/she is not available for further training until Day 2 at 0600 hours thus providing him/her with 12 hours of crew rest. This time may be reduced with consent of the student and approval of the COR. Approval must be requested on a case-by-case basis and will not be considered a matter of routine for the convenience of the student or contractor.

4.5 SCHEDULING.

4.5.1 Classes - Flight Attendant Simulator Training. Classes shall be coordinated by direct contact between the authorized government representative and the contractor or their authorized representatives. Scheduling shall be accomplished after issuance of a task order by the CO in accordance with the Ordering Clause. Type of training conducted will be determined and administered by the government. In the event agreement cannot be reached on scheduling of a class or classes, the matter shall be referred to the CO for resolution. The COR shall submit a list of class attendees (to include student name, organization and date of training) to the contractor no later than three days prior to the start of class. The government reserves the right to substitute Flight Attendants (as applicable) at its discretion.

4.5.2 Cancellation.

4.5.2.1 Flight Attendant Simulator Training Classes. The government shall notify the contractor in writing of any class cancellation in accordance with the contractor’s cancellation policy. In the case of an emergency (i.e. death, injury, illness, mission essential task, or an emergency which requires the scheduled training to be cancelled in the best interest of the government), the government will not be liable for payment.

4.5.2.2 Rodeo Support. The government shall notify the contractor in writing of any cancellation in accordance with the contractor’s cancellation policy. In the case of a cancellation prior to 72 hours of the simulator delivery date, the government will not be liable for payment. In the case of a cancellation within 72 hours of the simulator delivery date, the government will incur a cost of 80% of the proposed price. Any cancellation after the delivery of the simulator and the arrival of the instructors the government will incur a cost of 100% of the proposed price.

4.6 STUDENT ADMINISTRATION

4.6.1 Flight Attendant Simulator Training

4.6.1.1 AF Form 1522, AFORMS Additional Training Accomplishment Input. The contractor shall forward a completed copy of AF Form 1522, AFORMS Additional Training Accomplishment Input, with a cover letter indicating the class start date, graduation date, and course with the invoice within 10 days of completion of each training class to the COR. Students or the contractor can fill out AF Form 1522. The contractor shall ensure that the information is accurate. (Contract Data Requirement List [CDRL] A001) The AF Form 1522 must have the following fields completed:

4.6.1.2 AMC Form 246, Student Course Critique. Upon completion of training, the contractor shall provide each student with a copy of AMC Form 246, Student Course Critique. (CDRL A002) The contractor shall forward completed copies of course critiques with the invoice within 10 days of completion of each training class to the following address:

HQ AMC/A3TA

402 Scott Drive, Unit 3A1 Scott AFB, IL 62225-5302

4.6.1.3 Certificate of Training. A Certificate of Training in contractor format shall be provided to the COR within 10 days of course completion. (CDRL A003)

4.6.1.4 Contractor Course Materials. Within the first two weeks of a new contract year, the contractor will forward to COR a current copy of the contractor’s syllabus and courseware for each class under contract. (CDRL A004)

4.6.1.5 Student Emergency Medical Services. The contractor shall provide to all students receiving training at the contractor’s facility, emergency medical services as normally provided its own employees. If major treatment or hospitalization is required, the contractor shall make arrangements as follows: (CDRL A005)

4.6.1.5.1 As the student is a member of the armed forces, he/she shall be taken to the nearest military treatment facility, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment will be given first priority.

4.6.1.5.2 The contractor shall notify the student’s unit of assignment within 24 hours after becoming aware of a student’s treatment and/or hospitalization. The contractor will not pay for any medical costs or medications on behalf of students. Payment for medical services, and prescribed medications, shall be managed through the military medical program.

4.6.1.6 Student Notification Letter. The contractor will forward a student notification letter to AMC/A3TA when a student receives an unsatisfactory course grade. (CDRL A006)

4.6.2 Rodeo Support

4.6.2.1 AF Form 1522, AFORMS Additional Training Accomplishment Input. The contractor shall forward a completed copy of AF Form 1522, AFORMS Additional Training Accomplishment Input, with a cover letter indicating the class start date, graduation date, and course with the invoice within 10 days of completion of each training class to the COR. Students or the contractor can fill out AF Form 1522. The contractor shall ensure that the information is accurate. (CDRL A007) The AF Form 1522 must have the following fields completed:

4.6.2.2 AMC Form 246, Student Course Critique. Upon completion of Rodeo, the contractor shall provide each student with a copy of AMC Form 246, Student Course Critique. (CDRL A008) The contractor shall forward completed copies of course critiques with the invoice within 10 days of completion of each training class to the following address:

HQ AMC/A3TA

402 Scott Drive, Unit 3A1 Scott AFB, IL 62225-5302

4.7 SECURITY REQUIREMENTS – Rodeo Support.

4.7.1 Proper Credentials. Contractor is required to provide identification badges for their employees. All contractor personnel shall wear these badges while on duty on the government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor.

4.7.2 Security Regulations Compliance. The contractor must comply with security regulations imposed by the installation commander and/or the agency responsible for the project location. Due to specific mission requirements inherent in the nature of controlled or restricted areas at Joint Base Lewis-McChord, the government may direct the contractor to leave the controlled or restricted areas at any given time. If this direction increases the cost of or the time required to complete the work, the contract price or schedule, or both, must be adjusted accordingly through a modification to the task order.

4.8 QUALITY ASSURANCE. According to the applicable Federal Acquisition Regulation (FAR) Inspection of Services clause, the government will evaluate the contractor’s performance under the contract. Any action taken by the COR, as a result of surveillance, will be according to the terms of the contract.

4.9 PHYSICAL SECURITY. The contractor shall safeguard all government-owned equipment and materials in the contractor’s possession.

5.0 APPENDICES.

5.1 AF Form 1522, AFORMS Additional Training Accomplishment Input

5.2 AMC Form 246, Student Course Critique

5.3 Historical Training Data for CY10

APPENDIX 5.1

AF FORM 1522, AFORMS ADDITIONAL TRAINING ACCOMPLISHMENT INPUT

APPENDIX 5.2

AMC FORM 246, STUDENT COURSE CRITIQUE

APPENDIX 5.3

HISTORICAL TRAINING DATA FOR CY11

NOTE: The following depicts historical data with regard to this effort. The information is only offered for representational purposes. The government assumes no liability for the accuracy of this data as it relates to future efforts. The contractor is solely responsible for determining its own costs to successfully perform under this fixed price effort.

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