Attachment 4 FY23 Laundry Performance Work Statement_R1.pdf

REVISION 1 – ALL CHANGES ARE HIGHLIGHTED IN YELLOW

FY

Performance Work Statement

FY23 ALTUS AFB LAUNDRY AND DRY CLEANING SERVICES

1 SEPTEMBER 2022

TABLE OF CONTENTS

PARAGRAPH Page

1.0 DESCRIPTION OF SERVICES……………………………………………………………...2

2.0 SERVICE SUMMARY…………………………………………………………...………….5

3.0 ITEM OWNERSHIP…………………………………………………………………...…….6

4.0 QUALITY CONTROL, EVALUATION, AND SURVEILLANCE …………………..…

5.0 GENERAL INFORMATION……………………………………………………………...…9

6.0 SECURITY REQUIREMENTS ………………………………………………………..…...11

7.0 APPENDICES …………………………...……………………………………………..…..12

1.0 DESCRIPTION OF SERVICES:

1.1 Scope of Work:

The contractor shall provide all plant facilities, labor, equipment, tools, materials, supervision, and any other items and services (except as provided as Government-Furnished Property or Government Furnished Equipment) necessary to perform Laundry and Dry Cleaning services for Altus AFB. Customers include military and civilian personnel at base Lodging Facilities, A- Team Maintenance (MXG) Shops, Club Altus, FSS Auto Hobby Shop, the Training Squadron (TRS) Dorm Facilities, the Logistics Readiness Squadron (LRS), and Fire Emergency Services (FES) as defined in this Performance-based Work Statement (PWS), and in accordance with contract requirements.

Contract shall be performed in a manner that will provide clean laundry in accordance with any local, county, state and federal regulations1 and professional industry standards2 and as required in this Performance Work Statement. Laundry services required include meeting pick-up and delivery schedules, delivering correct quantities of laundry, delivering laundry that is free of all visible dirt, debris, dampness, offensive odors, mildew, cleansing chemicals residue, delivering laundry that has a uniform appearance in and placed in packaging in accordance with Appendix

A – METHOD OF WASHING, PACKAGING, AND ITEM OWNERSHIP PER

ORGANIZATION.

1.2 Laundry Service Pick up and Delivery:

Upon award, the contractor and government will select an electronic or paper system to track the amount of items picked up and delivered at each unit no later than 10 days prior to contract start.

The Government reserves the right to alter the pickup and delivery tickets in any manner in order to best facilitate the client’s need.

Items being turned into the contractor shall be counted by the using organization’s personnel and then certified by a Contracting Officer Representative (COR) before the number counts are permanently affixed to the laundry ticket. The Contractor and COR shall sign the laundry ticket when items are picked up and delivered. Any item that is not located on the Bid Schedule shall not be counted nor sent for washing. Contractor shall be liable for the return of the number and kind of articles turned in for service under this contract.

1.3 Service Schedule:

Contractor shall load soiled laundry and unload clean laundry upon delivery in accordance with times and locations listed in APPENDIX B - PICKUP AND DELIVERY SERVICE

SCHEDULE.

The contractor will have a 15- minute variance from delivery and pickup times. Contractor shall process and return all items picked up from Altus AFB no later than the next scheduled delivery

1 To date, there are no specific industry regulations in the City of Altus, or in Jackson County with the exception of zoning-, and development-related policies, including the acquisition of a current Certificate of Occupancy. Federal requirements include compliance with all relevant Occupational Safety and Health Administration labor requirements (https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.264).

2 Industry regulation resources include the International Fabricare Institute, the American Institute of Laundering, and the Institute of Industrial Laundering.

date IAW the given schedule for each respective facility

1.4 Packaging and Bundling Procedures:

Laundry delivered to Altus AFB shall be packaged and bundled in accordance with APPENDIX A. Packaging will be uniformly wrapped/bundled. Packaging will clearly and legibly state item name, size (if applicable), and quantity.

1.5 Special Wash:

Special wash items are defined as items that have been stained while in the Government’s possession and will need special attention. Government personnel will separate special wash items and mark with a tag stating the item is a special wash item. Contractor shall ensure special wash items are segregated from other laundry items during wash, and are readily identifiable upon return to the government as special wash items. For example, items may be labeled with a tag stating “special wash.”

1.6 Re-performance of Laundry - Rewash:

Any items found to have been unsatisfactorily laundered as determined by the contracting officer or his/her authorized representative shall be re-laundered at no additional cost to the Government. COR will identify such items to the contractor’s representative after the unsatisfactory condition is discovered. The item(s) shall be re-laundered and returned to the same exchange point during the next regularly scheduled pick up time. If the return period should fall on a legal holiday, the item is to be returned the next normal delivery day following that holiday.

Contractor shall ensure re-wash items are segregated from other re-laundry items. Contractor shall ensure that different types of items to be re-washed, for example sheets and blankets, be separated upon return. Contractor shall also ensure that items are readily identifiable upon return to the government as re-wash items, to include the date and load number with which they were originally returned. For example, items may be labeled with a tag stating, “re-wash.”

1.7 Workmanship and Sanitation:

All laundered items shall be delivered in a sanitary condition after being thoroughly laundered and properly dried. All work performed at the contractor’s plant shall be performed in commercially accepted industry standards and Department of Health Regulations for sanitary conditions, quality of cleanliness, finish, and appearance3. Contractor’s facility shall be open to inspection at any time by a representative of the Government. The government also reserves the right to perform or cause to have performed any test necessary to determine the sanitary condition of articles delivered by the contractor. Contractor shall ensure that at no time will soiled laundry come in contact with clean laundry and that no Altus AFB items come into contact with items of other customers.

1.8 Missing/Damaged Item:

If any linen item is missing from a delivery, the contractor shall, on the same day the shortage occurs, issue an IOU (shortage) ticket to be redeemed by the contractor in the next regularly scheduled delivery. All accountable items not found within 48 hours of the original scheduled delivery date will be considered as lost. If a lost item is not delivered by the next scheduled delivery, the contractor shall reimburse to the government the full replacement cost of the

3 Visit www.osha.gov for specific standards and regulations.

respective item. If an item is damaged by the contractor beyond repair, the contractor shall reimburse to the government the full replacement cost of the item; this cost will be offset as a deduction to the appropriate invoice. The Contracting Officer and the Contractor shall mutually determine the amount of the allowable credit. Failure to agree upon the value of the property or on the amount of credit due will be treated as a dispute under FAR 52.212-4(d) incorporated into this contract.

1.8.1 Fair Wear and Tear:

The Contractor may claim that destruction or damage to articles is due to fair wear and tear. If the COR agrees, the Contractor is relieved of responsibility to replace that individual item. If no agreement can be reached between the aforementioned parties, the Contracting Officer will make a final determination in writing.

1.9 Test Pieces:

Not less than semi-annually, the contractor shall process one laundry/washroom test piece swatch of material, for each lot of linen provided by the International Fabricare Institute (IFI), 12251 Tech Road, Silver Springs, MD, 20904, (800) 638-2627. The test shall determine tensile strength loss, final whiteness degree, final yellowness, bloodstain removal effectiveness, soil removal effectiveness, and bleach effectiveness. Test results shall fall within the acceptable range in accordance with IFI standards, which are generally published on the test report.

Contractor shall ensure the Contracting Officer and CORs receive a copy of this report within three workdays from the date contractor receives the test evaluations from IFI.

1.10 Instructions for Specific Items

1.10.1 Shop Rags, and Mop Heads for MXG, LRS, and the FSS Auto Hobby Shop Contractor must be able to launder FSS Auto Skills Shop rags, and MXG shop rags and mop heads dirtied by petroleum products such as hydraulic fluids and JP8 fuel, etc. FSS and LRS provides government-owned rags to be cleaned, but MXG will need contractor-provided rags. Rags and mop heads will be washed separately from other items and with a detergent and degreaser agent, when needed, to remove all stains, included but not limited to dirt, grease, and lubricants. Contractor will not accept rags with holes or tears, nor will the Government accept rags with holes from the Contractor. Contractor will also ensure all odors are removed from the items being laundered. All rags and mop heads will be returned stain-free, similar in size, to a pre-laundered item (with a 1.4” variance) and capable of absorbing fluid. Items shall be returned in a dry state, packaged IAW APPENDIX A, in a “ready to use” fashion. Contractor shall be liable for the return of the number and kind of articles furnished for service under this contract and shall immediately notify the Government of any loss or damage to such articles.

1.10.2 Coveralls for MXG and LRS

All Coveralls will be washed with a detergent to remove all dirt, grease, lubricants and other stains as well as removing all odors to include but not limited to fuels, oils, and lubricants. Coveralls will be washed in cool temperature water, and will be dried using cool temperatures to eliminate shrinkage and damages to fabric and hook/pile (Velcro) closures. The coveralls will be returned to the user in a dry state, on a hanger, covered in garment bag and ready to be used again without any preparation IAW APPENDIX A.

The number of coveralls returned from Laundry shall be equal to the number of coverall picked up for laundry on the previous pick-up day. Pick-up and delivery for MXG Fuels' coveralls will be at the Linen Exchange (Building 394) because the Fuels Shop is behind a restricted area. All other MXG coveralls will be picked up at the location designated in

APPENDIX B.

The MXG Fuels Shop requires that their white cotton coveralls be laundered separately from all other items in order to protect the integrity of the Velcro closures. The Contractor must be able to launder coveralls dirtied by but not limited to petroleum products such as hydraulic fluids and JP8 fuel, etc. Coveralls will be washed in cool temperature water, and will be dried using cool temperatures to eliminate shrinkage and damages to fabric and hook/pile (Velcro) closures. Pick-up and delivery will be at the Linen Exchange (Building 394) as the Fuels Shop is behind a restricted area.

Liquid Oxygen (LOX) and Intake Coveralls require their respective white cotton coveralls be laundered separately from all other items in order to protect the integrity of the Velcro closures and the personnel who utilize the items as dirtied coveralls present a hazardous situation for LOX. The Contractor must be able to launder coveralls dirtied by petroleum products such as hydraulic fluids and JP8 fuel, etc. Coveralls will be washed in cool temperature water, and will be dried using cool temperatures to eliminate shrinkage and damages to fabric and hook/pile (Velcro) closures.

Government will package dirty soiled coveralls in a clearly marked/labeled bags or laundry bag i.e. LOX, Intake, Fuels, and general purpose in order to ensure no different sets of coveralls are laundered together

2.0 SERVICE SUMMARY (SS):

Performance Objective PWS Para. Method Performance Threshold

PO-1: Items must be delivered in accordance with the dates and times specified in the

PWS.

1.1, 1.3, Appendix A

100% Inspection; and validated customer complaints

75% of the delivery per month; or no more than 5 validated customer complaints per month

PO-2: Correct quantities of laundry are delivered.

1.2, 1.4, 1.8 complaints

95% of the time; or no more than 5 validated customer complaints per month

PO-3: Laundry is delivered free of all visible dirt, debris, dampness, odor, mildew, cleaning chemical residue, and has a uniform appearance.

1.5, 1.6, 1.7,

1.9 , 1.10 complaints

95% of the time; or no more than 5 validated customer complaints per month

PO-4: Items are properly finished and packaged.

1.4, 1.10, complaints

95% of the time; or no more than 5 validated customer complaints per month

2.1 For PO-1 Objectives

2.1.1. Lodging: There will be an average of 12 deliveries per month with two delayed delivery allowed in a single month for each line item. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be assessed for each occurrence that exceeds performance threshold allowed in a single month.

2.1.2. Club Altus: There are an average of 12 deliveries per month with two delayed delivery allowed in a single month. If allowed delays are exceeded, a deduction of 2% from the total monthly invoices (for applicable CLIN/subCLIN) shall be assessed for each occurrence that exceeds performance threshold allowed in a single month.

2.1.3. Outdoor Recreation Auto Hobby Shop: There will be an average of 4 deliveries per month to each location with one delayed delivery allowed in a single month per location. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be assessed for each occurrence that exceeds performance threshold allowed in a single month.

2.1.4. MXG: There will be an average of 4 deliveries per month to each location with one delayed delivery allowed in a single month per location. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be assessed for each occurrence that exceeds performance threshold allowed in a single month.

2.1.5. LRS: There will be an average of 4 deliveries per month to each location with one delayed delivery allowed in a single month per location. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be

2.1.6. TRS: There will be an average of 4 deliveries per month to each location with one delayed delivery allowed in a single month per location. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be

2.1.7 FES:

There is an average of 12 deliveries per month with two delayed deliveries allowed in a single month for each line item. If allowed delays are exceeded, a deduction of 2% from the total monthly invoice (for applicable CLIN/subCLIN) shall be assessed for each occurrence that exceeds performance threshold allowed in a single month.

2.1. For PO-2, PO-3 and PO-4 (All CLINS):

If objectives are not met, re-performance will be the preferred consideration. However, if problem persists, the Contracting Officer has the option to assess alternative deductions.

3.0 ITEM OWNERSHIP

Item Ownership can be found in APPENDIX A – METHOD OF WASHING, PACKAGING, AND

ITEM OWNERSHIP PER ORGANIZATION

3.1 Government-Provided Item Specifications: Government Furnished Property includes all linen items supplied to the Contractor for cleaning purposes and in the Contractor’s possession. Possession requires that the possessing party maintain an accurate count of the number of items to be delivered or cleaned.

3.2 Contractor-Provided Items and Services:

3.2.1 Laundry Bags for FES: The contractor shall provide a minimum of one hundred and forty (140) laundry bags for Fire Department Civilian and Military Uniforms. These bags are for collection and transportation of soiled clothing in and to the contractor’s place of business. Empty laundry bags shall be left at the Fire Department location for dirty clothing to be collected for the next scheduled pickup. Contractor shall mark laundry bags provided with contractor name and phone number.

3.2.2 Industrial Laundry Carts for Lodging and FES: Contractor shall provide minimum of fifteen (15) laundry carts for Lodging and one (1) laundry cart for the Fire Department. These carts are for storage and transportation of linens in, to and from contractor’s place of business and the respective place of delivery. Contractor shall provide all empty carts requested by the CORs. Empty carts shall be left at locations during pickup for dirty linens to be collected for the next scheduled pickup. Contractor shall mark carts provided with contractor name and phone number. The Contractor shall provide the Registry Brand “Bulk Poly Truck” linen carts, or equivalent:

Laundry Cart Requirements Registry Brand “Bulk Poly Truck” Manufacturer Part #: A48RGBF Supplier Part #:

U6ZA48RGBF

Dimensions shall be equivalent to, but not exceed, the following: Capacity: 48 Cubic feet/38 Bushels Outside L X W: 48'' X 28-1/2" Depth: 59'' Overall height: 66-1/2''

3.2.3 Red Shop Rags and laundry bags for MXG: Shop rags provided to the Government will be cotton, red Grainger Choice manufacturer model #7920-01-454- 1148, size 15”x15”, or equal model #21820 size 14” x 14”, or equal. Contractor will provide a sample of the aforementioned shop rag or equivalent to the COR for approval prior to operational usage.

3.2.4 Bar and Cleaning Rags for Club Altus – The contractor shall provide 200 bar and cleaning rags for Club Altus. These rags will be at least 15 inch x 15 inch, white, terry cloth cleaning rags with or without a blue stripe, or equivalent.

3.2.5 Table Clothes, Table Skirts, Napkins for Club Altus

Contractor shall provide stain-resistant cloth tablecloths made of 50% cotton/50% polyester blend, heavy-duty to sustain heavy usage. Attachment 8: Club Altus Linen Supply Estimates provides the amount of bar cleaning rags, cloth tablecloths, and cloth napkins for a contractor to have on hand. Additional colors of tablecloths and napkins will be requested by the government with advance notice. The requirement for color and number of tablecloths and skirting needed for the week is subject to change at any time by the government. Change requests will be made three days in advance of need. Upon delivery, all tablecloths and table skirts must be delivered wrinkle-free and free of stains.

Items will be packaged in bundles of 10. If items will not bundle in groupings of 10, then the Contractor will state the number of bundles and the bundle’s item count.

Contractor shall provide stain-resistant cloth napkins, sized at a minimum of 16” x 16”, made of 50% cotton/50% polyester blend that are heavy-duty to sustain heavy usage.

Club Altus will require an estimated 385 napkins weekly. See Attachment 8: Club Altus Linen Supply Estimates for an estimated number of napkins to have in stock. Additional napkin colors will be requested with advance notice. The required amount of each color will be given to the Contractor one-week prior to the scheduled delivery. The requirement for color and number of napkins needed is subject to change at any time by the government. Change requests will be made three days in advance of need. Upon delivery, all napkins must be delivered wrinkle-free and free of stains. Items will be packaged in bundles of 10. If items will not bundle in groupings of 10, then the Contractor will state the number of bundles and the bundle’s item count. See Appendix A for more information on these items.

3.2.6: Identification and packing materials: Materials for packaging and distinctively identifying separate organizational items (tags, tabs, washable receipts, laundry pins, etc.)

3.2.7 Pickup and Delivery Vehicle: All laundry and dry cleaning shall be transported in clean, closed vehicles, provided by the contractor. The vehicle shall be maintained in a sanitary condition to prevent cross contamination. Breakdowns shall not relieve the contractor of responsibility to make scheduled deliveries under this contract. Contractor’s vehicles shall meet all licensing requirements and be properly insured. All Contractor vehicles used in the performance of this contract shall be identified as property of the company and be maintained to present a professional appearance at all times.

Contractor personnel shall operate vehicles in compliance with base traffic regulations.

Any violations of base traffic regulations are considered federal offenses and are adjudicated at federal court in Oklahoma City, OK. The current policy for Contractor personnel receiving a Driving Under the Influence (DUI) charge, on base, shall result in that person having their driving privileges on base revoked for a minimum of one year.

All vehicles shall be registered, insured, and operated by a licensed operator at all times.

See clause AFFARS 5352.242-9000, titled “Contractor access to Air Force Installations” for more information.

4.0 QUALITY CONTROL, EVALUATION, AND SURVEILLANCE

4.1 Quality Control Plan:

The Contractor shall develop and maintain a Quality Control Plan (QCP) that has been accepted by the Government to ensure that laundry services are performed in accordance with commonly accepted commercial practices and the contract requirements. The Contractor shall submit the final written Quality Control Plan thirty (30) days after the award for acceptance.

4.2 Quality Assurance:

The government intends to evaluate the contractor’s performance under this contract.

Government personnel will record all surveillance observations. When an observation indicates defective performance, the CORs will notify the contract manager or on-site representative.

Government surveillance of tasks not listed in the Safety Data Sheet (SDS) may occur at any time during the performance period of this contract.

4.3 Performance Evaluation Meetings:

Performance evaluation meetings may be requested by the government or contractor, should such meetings be necessary. Written minutes of any such meetings shall be recorded in the contract and signed by the contract manager and the contracting officer. If the contractor does not concur with any portion of the minutes, such disagreement shall be provided, in writing, to the Contracting Officer within 10 calendar days following receipt of the minutes.

4.4 Contractor Performance Assessment Reporting System (CPARS):

Annually, at the conclusion of each contract year, the Government will file a CPARS report which is an assessment of the Contractor's performance over the preceding year. The contractor will have the opportunity to comment on the evaluation before it is closed and filed in the Past Performance Information Retrieval System (PPIRS) database, if applicable. This assessment will be accessible only to the government Source Selection Authorities who are considering the Contractor for another Government contract in order to help evaluate Past Performance.

4.5 Periodic Surveillance:

COR(s) qualified and assigned by the Government will inspect contractor pickup and delivery activities on an intermittent basis for adherence to cleanliness, finish, packaging/bundling, agreement of pickup and delivery counts or weights, and adherence to delivery schedules.

4.6 Validated Customer Complaints:

This method is initiated when the COR or Contracting Officer receives a customer complaint. If the complaint is validated, it results in a required service being re-performed to the performance standards as stated in the PWS and Services Summary without additional expense to the Government. The Contracting Officer shall make final determination of the validity of customer complaints.

4.7 Equitable Price Adjustment:

When performance pursuant to the requirements set forth above causes an increase or decrease in the contractor cost of performance under this contract, an equitable price adjustment shall be negotiated.

4.8 Change in Service due to Mission Requirements:

When the Government perceives that mission requirements are endangered, the Government, at the Government’s option, may augment performance to meet surge requirements beyond the capability of the contractor.

5.0 GENERAL INFORMATION:

5.1 Normal Hours:

Normal hours of operation for Altus AFB are Monday through Friday from 7:30 AM to 4:30 PM.

5.2 Government Holidays:

Service will not be required on Federal holidays. When one of these holidays occurs on a scheduled pickup/delivery day, the scheduled pick-up and delivery will be performed on the first workday following the holiday. AETC “Family Days” usually fall in conjunction with the Federal Holidays. “Family Day” deliveries shall be coordinated in advance with the Contractor and the 97th Contracting Squadron, as well as the appointed CORs.

Government Holidays and Dates:

New Year’s Day – 1 January Martin Luther King Day – 3rd Monday in January President’s Day – 3rd Monday in February Memorial Day – last Monday in May Juneteenth National Independence Day – 19 June Independence Day – 4 July Labor Day – 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day – 1 November Thanksgiving Day – 4th Thursday in November Christmas Day – 25 December

If any of the above holidays fall on Sunday, the following Monday will be observed.

5.3 Base Access Delays or Closures: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base. The CORs from each organization will notify the contractor of base delays or closures.

5.4 Performance of Services during Crisis Declared by the National Command Authority:

All services performed under this contract have been determined to be essential and performance of this service will continue in the event of crisis per DFARS 252.237-7023. Drivers, with approved background check, will be allowed access to the base for deliveries and pick-up in all force protection conditions except “Delta”. The Contracting Officer will notify the contractor of a “Delta” condition as soon as possible after security procedures have been implemented.

5.5 Contractor Personnel:

Contractor personnel shall present a neat and clean appearance and be easily recognized as contractor employees. The contractor shall provide contractor personnel working at Altus AFB with a method of identifying the company name, employee’s first and last name, and job title.

This may be accomplished by a name badge or a company shirt. Employees must wear identification at all times. Contractor personnel shall present professional conduct at all times while on Altus AFB. Loud volumes and use of profanity are strictly prohibited.

5.6 Contract Manager:

The Contractor shall provide a representative who shall be responsible for the performance of the work on this contract. The name of this person and an alternate(s) who shall act for the Contractor when the representative is absent shall be designated in writing to the Contracting Officer no later than the pre-performance conference. Contract Manager/Alternate should be available to the Government during normal duty hours (7:30 am to 4:30 pm). The Contract manager or alternate shall be available to meet at Altus AFB with Government personnel designated by the Contracting Officer to discuss contract issues.

5.7 Restriction on Hiring Government Personnel:

The Contractor shall not employ any person who is an employee of the United States Government, either military or civilian if the employment of that person would create a conflict of interest, unless such person seeks and receives approval in accordance with Department of Defense Joint Ethics publications.

5.8 Contractor Full-Time Equivalent Reporting

The Contractor shall report all Contractor labor hours (including sub-Contractor labor hours) required for performance of services provided under this contract for “U.S. Air Force” via the www.SAM.gov website. Reporting will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

6.0 SECURITY REQUIREMENTS.

6.1 Pass and Identification Items:

The Contractor shall comply with Altus AFB security measures. Security and base access requirements are contained in AFFARS clause 5352.242-9000 “Contractor Access to Air Force Installations”. Contract employees will be required to obtain and display identification badges.

Contractor employees will provide information to assist in the completion of the background check.

This information includes, but is not limited to: full name (first, middle, last), social security number, date of birth, address, driver’s license number and state of issue, and the number of years employee has been a resident of the State of Oklahoma. This information will be protected under the procedures listed in the Privacy Act of 1974. A background check must be completed prior to unescorted access while on Altus AFB. If the national agency background check reveals a Contractor employee or prospective employee with an adverse criminal history or as a potential threat to the health, safety, operational mission of the installation, then the Government reserves the right to restrict access of that individual.

Contractor Badges. The Contractor is responsible for tracking and retrieving badges from employees upon their separation, termination and/or completion of business on Altus AFB, OK. A list of current Contractor employees issued security badges must be provided/submitted to the CO.

Badges from employees who are no longer employed on the contract must be retrieved and turned in to the contracting office within 30 days of the individual’s separation or termination. Employees who abuse their badge privileges by attempting base access beyond the dates, times, locations or specified work and other limitations may be subject to revocation of base access. Contractors must take necessary steps to ensure that badge use is controlled and that badges are turned in to the CO when an employee is no longer employed by the Contractor. Failure to control or turn in badges may result in contract termination or a decision not to exercise the option periods of this contract.

6.2 Anti-Terrorism Information:

Altus Air Force Base has an Antiterrorism program that is responsible for helping secure and protect the base and its personnel from terrorist attacks. As a contractor working on Altus Air Force Base, you and your sub-contractors are required to obey all orders from Security Forces, and adhere to all security measures implemented during Force Protection Condition (FPCON) changes and Random Antiterrorism Measures (RAM’s). Security Forces members may conduct spot checks and inspections of you and your sub-contractors to ensure you are in authorized areas.

Altus Air Force Base is currently in FPCON Bravo, meaning an increased and more predictable threat of terrorist activity exists. You and your sub-contractors are expected to report any suspicious persons, activities, packages, or items you see while conducting work on Altus Air Force Base to base Security Forces. Suspicious activities could include personnel conducting surveillance of the installation, unauthorized personnel requesting access to the installation, or somebody asking many questions about the base.

In the event of an emergency, there are multiple mass warning notification systems on Altus Air Force Base (AtHoc, weather radios, telephone notification, and giant voice system).

You or any sub-contractor obtaining a Common Access Card (CAC) must complete Antiterrorism Level I training within 30 days of receiving your CAC, and on an annual basis thereafter. This training is conducted via Joint Knowledge Online (https://jkodirect.jten.mil), course #JS-US007. In addition, Altus Air Force Base has an Antiterrorism binder available for review at the Pass and Registration Office located at the Visitor Control Center, building #428. If there are any questions in regards to Antiterrorism, contact (580) 481-7350.

6.3 Travel Restrictions:

Contractors are prohibited in areas of the installation other than their appropriate place of work and the routes to and from installation entry/exit points.

6.4 Traffic Laws:

The Contractor and its employees shall comply with base traffic regulations. Traffic regulations include, but are not limited to:

6.4.1 Employees shall wear a seatbelt when operating or riding in any military, Contractor-owned, or privately-owned vehicle while on the installation.

6.4.2 Speed limits on AAFB are 30 MPH unless otherwise posted. Be aware of reduced speed limits and exercise caution when driving on base.

6.4.3 All vehicle operators on the installation shall not use cell phones unless the vehicle is safely parked or unless they are using a hands-free device. The wearing of any other portable headphones, earphones, or other listening devices (except for hand-free cellular phones) while operating a motor vehicle is prohibited.

6.5 Reporting Requirements:

Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware that may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.

7.0 APPENDICES

7.1 APPENDIX A - METHOD OF WASHING, PACKAGING, AND ITEM OWNERSHIP

PER ORGANIZATION

7.2 APPENDIX B - PICKUP AND DELIVERY SERVICE SCHEDULE

7.3 APPENDIX C - TECHNICAL DEFINITIONS

7.1 APPENDIX A – METHOD OF WASHING, PACKAGING, AND ITEM OWNERSHIP

PER ORGANIZATION

Abbreviation Description D Tumble Dry F Fold H On hanger, covered in garment bag P Press on commercial pressing equipment S Starch T Tied with string W Wash CF Wrap finished work in plastic DC Dry Clean WP Waterproof C Contractor G Government

FSS - LODGING REQUIREMENTS

ITEM

FINISH &

PACKAGING

PACKAGE

QTY

ITEM

OWNERSHIP

Queen-size Blanket W,D,P,F,CF(1) 01 ea. G

Twin-size Blanket W,D,P,F,CF(1) 01 ea. G

Cover, Mattress Protectors W,D,F,CF(1) 05 ea. G

Pillowcase W,D,P,F,CF 20 ea. G

Bath Towel W,D,F,CF 10 ea. G

Face Towel W,D,F,CF 10 ea. G

Bath Mat W,D,F,CF 10 ea. G

Wash Cloth W,D,F,CF 20 ea. G

Queen-size Flat Sheets W,D,P,F,CF 10 ea. G

Full-size Flat Sheets W,D,P,F,CF 10 ea. G

Twin-size Flat Sheets W,D,P,F,CF 10 ea. G

Queen-size Fitted Sheets W,D,P,F,CF 10 ea. G

Full-size Fitted Sheets W,D,P,F,CF 10 ea. G

Twin-size Fitted Sheets W,D,P,F,CF 10 ea. G

Queen-size Bed Spread Quilt W,D,P,F,CF 01 ea. G

Twin-size Bed Spread Quilt W,D,P,F,CF 01 ea. G

Mattress Pad, Queen-size W,D,F,CF 01 ea. G

Mattress Pad, Twin-size W,D,F,CF 01 ea. G

Bed Skirt, Queen-size W,D,P,F,CF 01 ea. G

Bed Skirt, Twin-size W,D,P,F,CF 01 ea. G

Pillow Cover Protectors W,D,P,F,CF 20 ea. G

Drapes DC,P,H 01 ea. G

Pillow Foam/Feather DC,CF 01 ea. G

Industrial Laundry Cart (minimum of 15)

NA NA C

FSS - CLUB ALTUS REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Apron W,D,P,F,CF(1) 10 ea. C

Bar Rags W,D 25 ea. C

Table Skirting (on hangar) DC,P,H,CF 01 ea. on hanger G

Tablecloths, 92" to 94" Round DC,P.F,CF 10 ea. C

Tablecloths, 85" to 88" Round DC,P.F,CF 10 ea. C

Tablecloths, 65" to 68" Round DC,P,F,CF 10 ea. C

Tablecloths, 54" x 120" DC,P,F,CF 10 ea. C

Tablecloths, 61" Square DC,P,F,CF 10 ea. C

Cloth Napkins W,F,P,CF 50 ea. C

Replacement, Cloth Napkins, NEW NA NA C

Replacement Aprons, NEW NA NA C

Replacement Bar Rags, NEW NA NA C

Replacement, Tablecloths, 92" to 94" Round, NEW

NA NA C

Replacement, Tablecloths, 85" to 88" Round, NEW

NA NA C

Replacement, Tablecloths, 65" to 68" Round, NEW

NA NA C

Replacement, Tablecloths, 54"x120", NEW

NA NA C

Replacement, Tablecloths, 61" Square, NEW

NA NA

C

MXG REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Red Shop Rags W,D,T 10 ea./bundle; 10 bundles* C

Replacement Rags, NEW N/A 10 ea./bundle* C

Mop heads W,D,T 01 ea. G

Dust mop heads W,D,H 01 ea. G

Coveralls W,D,P,H,CF(1) 01 ea. G

Laundry Bags (W,D,T) ANY G

*Packaging is preferred in 10 bundles of 10 or less for delivery. If other than preferred packaging is used, contractor must state the number of bundles and number of rags contained in the bundles on the individual delivery tickets.

LRS REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Chemical Warfare Suit Top W,D,H,CF 01 pr G

Chemical Warfare Suit Bottom W,D,H,CF 01 pr G

Gloves, Inserts, White W,D,P,CF 05 pr G

Sleeping Bag W,D,F,CF 01 ea. G

Training Vests W,D,F,CF 01 ea. G

A-3/Kit Bags W,D,CF 01 ea. G

Coveralls W,D,P,H,CF(1) 01 ea. G

Red Shop Rags W,D,T 10 ea. G

Parkas W,D,F,CF 01 ea. G

FSS – AUTO SKILLS SHOP REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Red Shop Rags W,D,T 10 ea./bundle; 10 bundles* G

TRS REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Cloth/Wool Blanket W,D,F,CF 01 ea. G

Pillowcase W,D,F,CF 02 ea. G

Full-size Fitted Sheets W,D,F,CF 01 ea. G

Full-size Flat Sheets W,D,F,CF 01 ea. G

Full-size Bed Spread/Quilt W,D,F,CF 01 ea. G

Twin-size Fitted Sheets W,D,F,CF 01 ea. G

Twin-size Flat Sheets W,D,F,CF 01 ea. G

Twin-size Bed Spread/Quilt W,D,F,CF 01 ea. G

Pillow Foam/Feather DC,CF 02 ea. G

FES REQUIREMENTS

FINISH &

PACKAGING

PACKAGE QTY ITEM

OWNERSHIP

Civilian Uniform Shirt W,D,P,S,H 01 ea. G

Civilian Uniform Pants W,D,P,S,H 01 ea. G

Military Uniform Shirt W,D,P,S,H 01 ea. G

Military Uniform Pants W,D,P,S,H 01 ea. G

Laundry Bags NA NA C

Industrial Laundry Cart (minimum of 1) NA NA C

APPENDIX B - PICKUP AND DELIVERY SERVICE SCHEDULE

Location Delivery/Pickup Time Bldg. 394 (Linen Exchange) Between 8:00 AM – 9:00 AM (M, W, F) –

Pickup & Deliver Bldg. 267 (Fire Station #1) Between 8:00 AM – 9:00 AM (M, W, F) –

Pickup & Deliver Bldg. 307 (Club Altus) Between 10:00AM – 12:00 PM (M, W, F) –

Pickup & Deliver Bldg. 188 (Maintenance) Between 8:30 AM – 10:30 AM (W) – Pickup

& Deliver Bldg. 193 (Maintenance - KC-46 Composite Tool Kit)

(CTK)

Between 8:30 AM – 10:30 AM (W) – Pickup & Deliver

Bldg. 278 (Maintenance - AGE) Between 8:30 AM – 10:30 AM (W) – Pickup & Deliver

Bldg. 285 (Maintenance - Hydraulic Shop; Airlift CTK and Tanker CTK)

Between 8:30 AM – 10:30 AM (W) – Pickup & Deliver

Bldg. 291 (Maintenance Wheel and Tire) Between 9:00 AM – 11:00 AM (W) – Pickup & Deliver

Bldg. 450 (Maintenance None Destructive Inspection) Between 9:00 AM – 11:00 AM (W) – Pickup & Deliver

Bldg. 517 (Maintenance Fuels)* Between 9:00 AM – 11:00 AM (W) – Pickup & Deliver

Bldg. 331 (TRS Dormitory) Between 9:00 AM – 11:00 AM (F) – Pickup & Deliver

Bldg. 369 (LRS) Between 9:00 AM – 11:00 AM (F) – Pickup & Deliver

Bldg. 343 (Auto Hobby Shop) Between 9:00 AM – 11:00 AM (F) – Pickup & Deliver

* The MXG Fuels Shop (Bldg 517) is behind the Entry Control Point located on the flight line, so the pickup and delivery of these items will be at the entry of this restricted area.

APPENDIX C – TECHNICAL DEFINITIONS

LAUNDERING - The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action or by hand in water solutions or industrial cleaning chemicals and other additives. For the purpose of this contract, the term includes repellent treating, bleaching, bluing, chemical rinse (sour), starching, ironing, and pressing operations as appropriate to the type of fabric and nature of soil.

CLEAN - Finished articles that are dry, free of visible soil, wrinkles, lint, and objectionable odors. Spots and stains are removed where practical to do so without damaging the fabric.

DRY CLEANING - Cleaning of articles by immersion in dry cleaning solvents and use of mechanical action. Dry cleaning may include pre-spotting and use of soaps and synthetic detergents as required to remove soil and stains.

UNSERVICEABLE ARTICLES - No longer useable or repairable for purpose intended.

PROCESSING - All soil, spots, and stains are removed during laundering without damage to fabric.

CLEANNESS - Each item is entirely clean, thoroughly dry and free of lint.

WHITENESS/COLOR - White fabrics are sparkling white, and free of yellow and gray tints or any other unsightly appearance. Colors are bright and clear.

SMELL - Articles are sanitized, free of objectionable odors to include no trace of washroom supplies left in fabrics.

STARCH - Articles such as shirts, trousers, utility clothing, and uniforms that have been starched and pressed have adequate body without excessive stiffness. Fluff dry items are not starched.

DRYNESS/SOFTNESS - Fluff dry items (tumbled work) such as bath mats, bath towels, hand towels, mattress pads, mattress covers and blankets are completely dry and soft.

FINISH - Items such as shirts, trousers, utility clothing, uniforms and other wearing apparel must be machine finished so that all surfaces are smooth and wrinkle free. There should be no rough, dry spots. These items should retain their original shape and size.

FLAT WORK - Flat work items are hand or machine pressed, folded and tied or wrapped in bundles.

LOST - Not returned within 48 hours of scheduled delivery date.

DAMAGE - A defective condition of an item due to improper processing resulting in the item not being suitable for return to service.

ADVERSE CONDITION - An item received from customer in a state beyond serviceability as determined by the QA Personnel.

DELAYED DELIVERIES – A delivery that is four or more hours overdue from the guidelines found in Sections 1.3 Service Schedule.

SANITARY - of or pertaining to health or the conditions affecting health, especially with reference to cleanliness, precautions against disease, etc.

a. Favorable to health; free from dirt, bacteria, etc.