FA3016-14-T-0048_Additional_Q A.pdf

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Q-Matic System Relocation
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FA3016-14-T-0048
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FA3016-14-T-0048 Additional Q A's

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Revised_RFQ_FA3016-14-T-0048_Q-Matic_System_Relocation.pdf PDF
FA3016-14-T-0048_Q A.pdf PDF
Redacted_Brand_Name_Justification.pdf PDF
RFQ_FA3016-14-T-0048_Q-Matic_System_Relocation.pdf PDF

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Request for Quote (RFQ): FA3016-14-T-0048

Q-Matic System Relocation

Fort Sam Houston, Texas

Questions & Answers

Q. What kind of software did the last system run?

A. Q-Matic Q-WIN (QWIN) Version 55.

Q. Do you still have the host PC and all other components?

A. "Yes"

Q. Will all new line need to be run?

A. "YES" the new location will require longer cables based off a separate room being designated as the waiting area.

Q. Will you not be reusing previous ticket printer?

A. "Yes" we will be using the same printer, however we requested a "tower stand" to lay the ticker dispenser on versus using the customer counter.

Q. Is this building new construction?

A. No

Q. Will there be more service locations than previous setup?

A. Yes we will have an additional workstation. We will go from 5 -6 station so one extra screen and equipment is required. Additional items are listed in the RFQ.

Q. Will staff need training/retraining?

A. NO the staff has been using this system since (2007).

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