FA2860-15-R-0007 _Attachment_1_(pws).doc

PERFORMANCE WORK STATEMENT

PREVENTIVE MAINTAINCE AND REPAIR

OF CONVEYOR SYSTEM EQUIPMENT

11 CES/CEOSS

JOINT BASE ANDREWS, MARYLAND

NOVEMBER 26, 2014

1.0 DESCRIPTION OF SERVICES. The Contractor shall provide all management, supervision, tools, supplies, equipment, and labor necessary to maintain and repair the Conveyor Systems [elevators, lifts and dumbwaiters] in accordance with American National Standards Institute/American Society of Mechanical Engineers (ANSI/ASME) A17 at Joint Base Andrews (JBA), MD in a manner that will ensure continuous and safe operation. In Appendix A and B, there is a list of elevators, lifts and dumb waiters locations and estimated workload data.

1.1 MAINTENANCE SERVICES. The contractor shall perform monthly preventive maintenance and inspection (PM&I), adjustments and basic repairs to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices, manufacturer's recommendations, and specifications, such as Operations & Maintenance Manuals and Engineering Industrial Standards, that are available on site or through the internet. The Preventive Maintenance (PM) is intended to maintain the conveyor equipment in a safe and reliable operating condition until the next schedule maintenance. At a minimum, the contractor shall include the services listed in Appendix D in the monthly PM&I. The contractor shall provide a maintenance schedule that has been approved by the Government for each elevator, lift & dumbwaiter detailing what tasks will be perform during each month’s PM&I to ensure the safe operation of the equipment. All monthly services shall have a set monthly charge; however, if the contractor fails to provide full services for that month through fault of his own, this will cause a decrease in the amount of reimbursable funds.

1.1.1 ANNUAL SAFETY CERTIFICATION. The purpose of this work is to prevent and correct equipment deficiencies, minimize breakdowns and service interruptions, extend the life expectancy of the systems and maximize safe & efficient operation. The contractor shall perform preventive maintenance during annual inspections and certifications to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the elevators in safe and reliable operating condition until the next scheduled maintenance.

1.1.2 INSPECTION REPORT. The contractor shall prepare and submit a written report within ten (10) business days of the annual/certification inspections. The report shall identify each elevator, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the elevator. If repairs require work considered over and above routine maintenance work, the contractor shall notify the Contracting Officers Representative (COR) or the Contracting Officer (CO) for appropriate decision and action.

1.1.3 CERTIFICTION PROCESS. The certifications should take place well before the previous year’s expiration in order to keep the units up to date. The certification shall show all the necessary information as per code. The contractor shall submit three (3) sample styles of the certificates for Government selection and approval. Once the unit has passed the inspection, the contractor shall properly display the certificate in the cab of the unit and a copy of the certificate shall be given to the COR for the file. The annual reports and certificates shall be made available no later than fifteen (15) working days after completion of the inspection process.

1.1.4 SCHEDULE. The contractor shall provide a monthly schedule in advance. The contractor shall notify the Government in advance if an alteration to the schedule is needed so changes can be made.

1.1.4.1 ESCORT SERVICE. Buildings 1900, 3198, 3617, 5026 and 5032 are in secured areas and require an escort to gain access to the buildings. Building 5032 also requires that you are a U.S. citizen and the PM must be scheduled ten (10) days in advance. Escorts can be arranged by calling 301-981-6780.

1.1.5 REPORTING. The contractor shall sign in when he arrives on base and leave a service ticket when departing. This will show the amount of time being provided for PM&I coverage or charged for services rendered. Note: Travel time, to and from the base is not chargeable no matter if the work is routine, emergency or monthly service.

1.1.6 TEST/ASSISTANCE. The Contractor shall provide a technician to assist once a month to reset the elevators if need be in Bldg.1500 for the backup generator test. The test usually takes place every 3rd Wednesday morning of the month, but is subject to change. If testing is rescheduled, the COR shall notify the contractor at least three (3) days prior. Note: PM&I can also be performed during this time period for the seven (7) elevators in this building.

1.1.7 EQUIPMENT. The contractor shall provide all equipment necessary to safely accomplish the work on the elevators, lifts or dumbwaiters at no additional cost to the Government.

1.1.8 LABOR: The contractor can provide as many technicians as he wishes to cover the monthly PM&I. A schedule must be provided in advance along with a copy of the technician’s certification before the initial visit to keep on file with the COR.

1.1.9 FIELD VERIFICATION: The contractor shall field verify the information provided in Appendix’s A & B when they perform their PM&I and make notes of any changes so the list can be updated if need be.

1.2 SERVICE CALL REPAIRS. Service repairs are those deemed necessary by the Government between preventive maintenance intervals. The contractor will be contacted by the Contracting Officer, the COR or an authorized alternate to authorize unscheduled repairs. Service calls may be in the form of routine or emergency calls as determined by the COR office. Service call repairs shall be free of charge to the Government if warranties apply. All deficiencies shall be corrected during the service call repair whenever possible or within a maximum of one additional business day. If parts must be ordered, then the contractor must notify the COR immediately after realizing the need to order the parts with an estimated delivery date for receipt of parts and completion of service call if approved. If more time is required for repairs in question with the exception of waiting on parts, additional time will be considered and/or allotted on a case by case basis. The contractor shall have all equipment and material required to start work upon arrival at the service location. All repair work shall be in accordance with normal commercial practices using parts specified by the manufacturer or items of equal quality. Downtime of the system shall be kept to an absolute minimum. The contractor must notify the COR of all projected downtime and estimated time for repairs.

1.2.1 ROUTINE CALLS. The CO, the COR or authorized alternate will notify the contractor of repairs to be made from the inspection report or service call. The contractor shall report to the work location within 24 hours during normal duty hours, survey the repair and, make the repair if not complicated. If the problem is complex, with costly parts needed, the contractor shall provide the COR an estimated time to repair and cost of repairs not covered in the basic service contract. After investigating the problem, the contractor shall have no more than twenty-four (24) hours to provide a detailed proposal for any amount under $5,000, three (3) business days for anything above $5,000 but below $25,000 and five (5) business days for anything above $25,000. The contractor shall commence repair work after written notification from the contracting office.

1.2.2 EMERGENCY CALLS. The contractor shall respond to emergency repair calls within two (2) hours after notification. With the exception of the response time all directions in 1.2.1 shall also apply to emergency calls. Normal business hours are 0700 to 1700 hours.

1.3 CONVEYOR UNITS NOT COVERED. Due to constant changes with new buildings and change in responsibility, it may occur where a unit will need to be repaired but is not part of the list on the contract. The contractor can provide repair services to the unit using the same guidelines in the contract. Preventive maintenance and certification will not be required until the unit is made part of the contract through a modification.

1.4 DAMAGES. Any damages resulting from the contractor’s operations shall be expeditiously repaired or replaced by the contractor at no additional cost to the Government. Once notified of the problem, the contractor shall start the process of correcting the damage within an hour.

1.5 REPORTING PROCEDURES. The contractor shall provide a means of answering emergency calls from the government after normal duty hours. The contractor shall report by telephone to the Civil Engineering Operations Engineering Section (11 CES/ CEOES) at (301) 981- 5151 or the requester. During normal duty hours, upon completion of work, the contractor shall have the COR and, if unavailable, an authorized alternate from the CE Service Contract Section sign a ticket certifying completion of work and provide a copy to them for contract records.

1.6 SERVICE TICKETS. Only the ticket annotated by the COR or authorized alternate with the start time, completion time and their signature will be accepted for payment. The service ticket shall contain all information as required in standard commercial practices. The service ticket must have a unique identification number and shall include the date work was issued, crew hours worked, the work location, the equipment serviced, a description of services performed and a description of the reimbursable parts.

The contractor shall maintain service call records and ensure all records are accurate, current and provide sufficient data for accounting purposes.

1.7 REIMBURSABLE MATERIALS. The contractor shall be responsible to obtain all parts necessary for the performance of this contract and shall be reimbursed at 100% cost. All invoices submitted for payment of services shall also include a line(s) for materials and parts that the contractor has procured. Parts are reimbursed at actual cost of acquisition less discounts, rebates, allowances and commissions. The contractor’s request for reimbursement must be supported by a copy of the supply invoice for less than $3,000 from the source acquisition. Items greater than $3,000 shall require three (3) different quotes to be approved/disapproved by the CO. Any item that costs more than $25 will require a cut sheet or page Xeroxed from a catalog showing the part and the parts number. For the purpose of reimbursement, the contractor must submit invoices, receipts and supporting documentation to the COR for all parts for review prior to submitting invoices. Vendor receipts must be original.

1.8 INVOICE. The contractor must submit complete invoices no later than 30 days after completion of services to ensure the Government is able to track the funding used and the available balance to plan additional work if needed.

1.9 WARRANTY. The contractor shall be responsible for replacing any warranty/guarantee items for ninety (90) days after installation or honor warranty pursuant with the commercial marketplace; whichever is more beneficial to the government.

1.10 CONTRACTOR REQUIREMENTS

1.10.1 QUALITY CONTROL. The contractor shall develop and maintain a quality control program to ensure maintenance and repair services are performed in accordance with ANSI/ASME A17 and other applicable standards and codes. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2.0, Service Delivery Summary.

1.10.2 QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

1.11 CONTRACTOR MANPOWER REPORTING. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Air Force Contractor Manpower Reporting Application (CMRA) help desk.

Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time shall any data be released to the public with the contractor’s name and contract number associated with the data.

Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2.0 SERVICE DELIVERY SUMMARY:

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 GOVERNMENT FURNISHED FACILITIES. None.

3.2 GOVERNMENT FURNISHED SERVICES. The Government will provide reasonable services and utilities (such as electricity), police and fire protection, and emergency medical services. Expenses incurred by the contractor or any of its employees resulting from medical services provided by the Malcolm Grow Medical Center are the responsibility of the contractor.

4.0 GENERAL INFORMATION.

4.1 HOURS OF OPERATION. Hours of operation are from 7:00 AM to 5:00 PM Monday through Friday.

4.2 FEDERAL HOLIDAYS. The following is a list of Federal Holidays observed by this installation:

New Year’s Day

Labor Day

Inauguration Day

Martin Luther King’s Birthday

Columbus Day

President’s Day

Veterans Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

4.3 SECURITY REQUIREMENTS. All contractor employees shall carry contractor photo identification at all times. Contractor employees shall comply with any base security measures implemented at all times. This includes, but is not limited to, vehicle and goods searches and identification checks during times of increased security. All personnel employed by the contractor in performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation.

4.3.1 The contractor shall be responsible for the action of any of their sub-contractors and their employees who are working on JBA.

4.3.2 The contractor and sub-contractor, if hiring U.S. citizen(s), shall ensure that they are in possession of a valid state driver’s license or state issued identification card and birth certificate. If the employee/hiree is not a U.S. citizen, the contactor and/or subcontractor may hire non U.S. citizens if they are in possession of a Green Card, Social Security Card, Resident Card, Work Visa and state issued identification card. If driving on base, a state driver’s license and insurance is required.

4.3.3 FEDERAL CRIMINAL HISTORY BACKGROUND CHECK. The contractor and all employees of the contractor requiring access to JBA controlled areas, to include all areas within the pathfinder fence, will be required to successfully undergo a federal criminal history background check and be fingerprinted. The contractor shall be responsible for all costs associated with fingerprinting and the federal criminal history background check. The authorization number is 00625G, and should be entered in the ORI space on the back of the blue card. For updated information on obtaining federal background checks visit the MD Department of Public Safety and Correctional Services website at: http://www.dpscs.state.md.us/publicservs/bgchecks.shtml or contact the below Criminal Justice Information Services Divisions.

CJIS – Central Repository

CJIS – Central Repository

6776 Reisterstown Road, Suite 102

P.O. Box 32708

Baltimore, MD 21215

Pikesville, MD 21282-2708

Contact CJIS at 410-764-4501 or toll free at 1-888-795-0011 if you have questions about the procedure or the associated fees.

4.3.4 WEAPONS. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, nunchucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocket knives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges and debarment from the installation.

4.3.5 ILLEGAL CONTROLLED SUBSTANCE. The U.S. Federal Government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substances and narcotics are not authorized on JBA. Controlled substances may not be transported on the installation via vehicle or on an individual person. Marijuana/cannabis, cocaine, crack cocaine, LSD, methamphetamine (meth), heroin, anabolic steroids, and psilocybin mushrooms are some of forbidden substances (this list is not all inclusive). Prescription medications are authorized for the person the medication is issued to; however, the medication must not be expired and the label must clearly indicate the name of the person the medication is issued to. Otherwise, the prescription medication may be deemed illegal by the law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges and debarment from the installation.

4.3.6 BASE ACCESS. Identification cards and vehicle registrations shall be obtained from the Visitor Control Center (building 1832) located at the main gate entrance of JBA. Owners must present valid drivers' licenses, current registration, proof of insurance, and any other information deemed necessary to obtain a vehicle pass. While on the premises of JBA or any of its affiliate sites, contractor personnel shall represent themselves as non-government employees by conspicuously displaying badges at all times.

4.3.6.1 Lost vehicle and entry passes shall be reported immediately to Security Police and the COR.

4.3.7 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor’s use. At the end of each shift, all government facilities, equipment, and materials shall be secured. The contractor shall be responsible for providing and placing all barricades and safety devices during any activities and comply with all Occupational Safety and Health Standards (OSHA).

4.3.8 RETRIEVING IDENTIFICATION MEDIA. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g., terminated for cause, retirement, etc. and return them to the issuing COR or 11 Security Forces Squadron Visitor Control Center personnel before final payment will be made.

4.4 PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. The contractor shall perform all services under this contract during a national emergency or crisis according to the Department of Defense Instruction (DODI) 3020.37. The contractor is expected to perform emergency or special event services as indicated in paragraph 1.2 above, unless otherwise directed by an authorized government representative.

4.5 SAFETY. The contractor shall comply with all applicable OSHA (OSHA website) and AFOSH (AFOSH website) standards.

4.6 DELIVERABLES

APPENDICES

A. Equipment List and Monthly Inspection & Annual Certifications

B. Estimated Workload Data

C. Maps

D. Minimum Acceptable Services for Monthly PM&I

FA2860-15-R-0007

Attachment 1