AFE PWS 02 Mar 2020.pdf

PERFORMANCE WORK STATEMENT

FOR

AIRCREW FLIGHT EQUIPMENT SERVICES

AT

EGLIN AIR FORCE BASE (AFB), FLORIDA

02 March 2020

AIRCREW FLIGHT EQUIPMENT SERVICES

Table of Contents

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.7 Historical Data

1.8 Minimum Qualifications

1.9 Deliverables

1.10 Phase-In and Phase-Out

1.11 Small Business Subcontracting Program

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Contract Officer Representative (COR) Surveillance

2.3 Performance Assessment

2.4 Quality Control

2.5 Quarterly Progress Meetings

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Services

3.2 Government Furnished Facilities

3.3 Government Furnished Property

3.4 Computers/Information Technology Equipment (ITE)

3.5 Property Control Procedures

3.6 Facility Abuse/Vandalism

3.7 Maintenance Supply

3.8 Contractor Furnished Property and Services

3.9 Contractor Travel

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Continuation of Essential DoD Contractor Services During Crisis

4.4 Conservation of Utilities

4.5 Green Procurement Program

4.6 Environmental Protection

4.7 Security

4.8 Safety

4.9 Miscellaneous Paragraphs

5.0 APPENDICES & EXHIBITS

APPENDIX 1 Definitions and Abbreviations APPENDIX 2 Applicable Publications and Forms APPENDIX 3 Workload Estimates

SECTION I

1.0 DESCRIPTION OF SERVICES

1.1 General. This is a non-personal services contract to provide Aircrew Flight Equipment (AFE) maintenance services. The Government shall not exercise any supervision or control over the contract Contractors performing the services herein. Such contract Contractors shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1.1 Description of Services/Objectives. The Contractor shall provide all management, personnel, equipment, supplies, facilities, tools, materials, supervision, and other items and non-personal services necessary to perform Aircrew Flight Equipment (AFE) as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property and services. The Contractor shall perform to the standards in the contract. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasking’s under the contract. The Contractor shall be responsible for maintaining communication with the Contracting Officer (CO) and the Contracting Officer’s Representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent timely performance of the contract. The Contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under the contract.

1.2 Background. The services have previously been performed as part of the Backshop contract.

1.3 Inherently Governmental Function. The Contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

1.4 Period of Performance. This is a one (1) year contract with four (4) option years.

1.5 Place of Performance. The Contractor shall perform the services in the Building 32 at Eglin Air Force Base, Florida.

1.6 Specific Tasks. The Contractor SHALL:

1.6.1 Establish and perform Aircrew Flight Equipment functions; specifically parachutes, flotation equipment, fabrication repairs/manufacturing and management programs listed below in accordance with (IAW) all applicable Technical Orders (TOs).

1.6.2 Provide in-shop inspection, repair, repack, and modification of Aircrew Flight Equipment (AFE) aircraft installed parachutes and flotation equipment. Not more than two (2) validated inspection failure per month.

1.6.3 Provide in-shop repair modification of Aircrew Flight Equipment (AFE) anti-G garments, torso harnesses, and dual helmet visor snap fittings. All repairs/modifications shall be completed within five (5) duty days. Not more than two (2) validated inspection failure per month.

1.6.4 Provide Quality Control Inspections (QCIs) on at least 10 percent of each type of equipment inspected weekly and 100 percent of all repacked parachute assemblies, life rafts and any items received from other supporting agencies. Not more than two (2) major validated inspection failure per month.

1.6.5 Provide in-shop repair for flight suits and flight jackets, not to include the sewing of patches and rank.

1.6.6 Provide major/minor maintenance and overhaul capability for sewing machines. The COR will determine serviceability/replacement requirements.

1.6.7 Provide local manufacture capability to meet flying squadron mission requirements and monitor all local manufacture work order requests. All local manufacture work order requests must be approved by the OG/CC IAW Air Force Instruction (AFI) 11-301V1 or delegated authority (Flight Superintendent/Flight Equipment Officer).

1.6.8 Create and provide management programs for Time Change Forecasts, Munitions, Equipment Management, Composite Tool Kits (CTK), and Technical Order (TO) maintenance;

Air Force Technical Order (AFTO) forms documentation; Defense Property Accounting System (DPAS ) including all subsystems and any other automated system that contains AFE information;

proper housekeeping; supply procedures; physical security; conservation of utilities; safety; fire prevention; environmental protection; and facilities management as outlined in AFI 11-301v1 and all applicable supplements. Not more than two (2) validated inspection failure per month.

1.6.9 Deficiency Report (DR). The Contractor shall identify part and component deficiencies by preparing deficiency reports and forward to the Deficiency Report Manager, IAW AFI 21-101, Para 9.27, and TO 00-35D-54.

1.6.10 The Quality Control Manager (QCM) shall plan, schedule and ensure Quality Control (QC) inspectors (core QC inspectors not augmentees or shop leads/technicians) accomplish and document all shop-specific program checklists annually or as directed by the COR. Results of all the inspections, to include all discrepancies (major and minor), will be provided to the COR by close of business every Friday (these results shall include, report number, the shop/office, date/time, QC inspector, program/process, the discrepancy and the get well date if applicable). Additionally, all QC records shall be kept up to date, accurate, and made available to Government personnel as requested.

1.6.11 The Contractor shall submit to the COR for review/approval an updated monthly QC inspection schedule no later than (NLT) seven (7) calendar days prior to the beginning of the period it covers.

1.6.12 The QCM shall provide a monthly report NLT five (5) duty days after the month it covers and provide a copy to the COR. The summary shall include visual information/graphs of inspections and evaluations; trend analysis will be included every quarter. The following areas must be addressed in the summary, pass/fail rates on all inspection, Evaluator Proficiency Evaluation (EPE)’s, follow-up inspections and completed shop specific checklists. QC inspector and augmentee inspections shall be displayed separately with the proposed format approved by the COR.

1.6.13 Job Order Number (JON) Reimbursable for Supplies Ordered From Base Supply. The Contractor shall provide the COR a monthly report of all items ordered to support JON projects/customer’s purchased via the normal supply system Integrated Maintenance Data System/Standard Base Supply System (IMDS/SBSS). The Government will provide current JONs/form for cost reporting.

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1.6.14 JON labor Cost Accounting. The Contractor shall provide the COR a monthly report of all labor hours expended supporting projects/customers. The Contractor shall use electronic media (provided by COR), to include the project/customer’s JON, shop, number of hours expended, hourly rate to be charged the customer.

1.6.15 JON Reimbursable for Supplies and Parts. The Contractor shall provide the COR a monthly report of all supplies and parts used to support JON projects/customer. The Government will provide current JONs/form for cost reporting.

1.7 Historical Data. The AFE tasks described above have been performed in the past by four (4) full-time equivalent employees, not including management positions.

1.8 Minimum Qualifications. All Contractor personnel must be a graduate of the AFE (1P0X1), prior Aircrew Life Support (AFSC 1T1X1) and/or Survival Equipment (AFSC 2A7X4) technical training courses, sister-service equivalent courses (e.g. US Navy Personal Recovery, US Army Aviation Life Support Equipment), or Federal Aviation Administration (FAA) certified equivalent background. The Contractor is required to provide evidence of the aforementioned certifications for all contract employees to the Contracting Office Representative (COR) within seven (7) calendar days of award.

1.9 Deliverables. Below is a list of deliverables under the contract:

Title PWS

Paragraph Delivery Date

Subcontracting Plan See 1.11 Within 30 Days After Award Monthly QC Inspection Schedule See 1.6.9 7 Days Prior to Beginning of Period Monthly Summary Report See 1.6.12;

1.6.13; 1.6.14;

1.6.15

5 Duty Days After Month Summarized

Quality Control Plan See 2.7.2 Within 60 Days After Award Property Control Plan See 3.4 Within 30 Days After Award Manpower Reporting See 4.2.1.2 No later than 31 October of each calendar year Training Plan See 4.2.2.3 Within 30 Days After Award Mission Essential Contractor Personnel List

See 4.3(c) Within 30 Days After Award

Mission Essential Contingency Plan

See 4.3(d) Within 30 Days After Award

Strike Plan See 4.3.1 Within 30 Days After Award Contingency Plan See 4.3.3 Within 30 Days After Award Safety and Health Plan See 4.9.1 Within 30 Days After Award

1.9.2 Data. The Government has unlimited rights to all deliverables of the contract.

1.9.3 Inspection. Deliverables will be inspected by the Government within seven (7) workdays of receipt.

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1.10 Contractor Phase-In and Phase-Out Transition. The transition period is thirty (30) days prior to performance start. This time is to complete items such as security checks, proper identification cards IAW AFFARS 5352.242-9001, Common Access Cards (CACs), line badges, email and database accounts, any Contractor employee-training requirements and complete the development of necessary quality, training, work plans and procedures if needed.

1.10.1 Contractor Phase-Out. The outgoing Contractor shall allow the incoming Contractor to interview for employment the outgoing Contractor’s personnel, provided that work interruption time is reasonable.

1.11 Small Business Subcontracting Program. When subcontracting opportunities exist, any Contractor receiving a contract award valued for more than the simplified acquisition threshold, shall submit a subcontracting plan for small business, small disadvantaged businesses, HUBZones, women-owned small businesses, service disabled veteran owned small businesses, veteran-owned small businesses, Historically Black Colleges and Universities and Minority Institutions, and Alaska Native Corporations and Indian Tribes. (A subcontracting plan is not required if there are no subcontracting opportunities, the contract is awarded to a small business, or for personal services contracts or contracts performed entirely outside the US and outlying areas.) The plan shall contain goals for each of the categories, as well as ten (10) other elements identified in FAR

19.704 and FAR Clause 52.219-9. The Contractor may use one of three types of plans:

Subcontracting plan, commercial plan (for commercial items), and the DoD comprehensive (test) plan. (See FAR 19.704, 52.219-9 for additional guidance.) The Small Business Subcontracting Plan is to be submitted within thirty (30) days of award.

1.11.1 An Individual Subcontracting Report (ISR) shall be submitted semi-annually during contract performance for the periods ending March 31 and September 30. Reports are due thirty (30) days after the close of each reporting period, unless otherwise directed by the Contracting Officer. A report is also required for each contract within thirty (30) days of contract completion. Summary Subcontract Reports (SSR), including those submitted for comprehensive subcontracting plans under the DoD Small Business Subcontracting Plan (Test Program), shall be submitted semi-annually for the six months ending March 31 and the twelve months ending September 30. Reports are due thirty

(30) days after the close of each reporting period. For commercial plans, a Summary Subcontract Report (SSR) is due thirty (30) days after the end of the Government's fiscal year. For the CPARS rating, the Government will use the most recent ISR and/or SSR that the Contractor submitted and will not delay the evaluation if the rating period is different than the subcontracting reporting period.

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SECTION II

2.0 Service Summary (SS)

2.1 General. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Contract Officer Representative (COR) Surveillance. CORs are representatives of the CO and will participate in the administration of the contract. After award of the contract, the Contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract. The Government shall inspect and evaluate the Contractor’s performance to ensure services are received IAW requirements set forth in the contract. The COR will use the Contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the Contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of the contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of the contract.

2.2.1 The Government will periodically evaluate the Contractor’s performance IAW the Quality Assurance Surveillance Plan (QASP). The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints.

Likewise, the Government may decrease the number of quality assurance inspections if performance dictates.

2.2.2 When an observation indicates defective performance, the COR will require the Contract Manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that they have been made aware of the defective performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the CO a CAR for issuance to the Contractor. The Contractor shall respond to the CAR IAW instructions provided and return it to the CO within ten (10) calendar days of receipt.

2.3 Performance Assessment. The Government assesses a Contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time. Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of the contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate.

2.3.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s services. Periodic surveillance will be conducted on a scheduled

Page - 8 - of 39 basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.3.2 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all task performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.3.3 Major Non-Conformance. A major non-conformance adversely impacts mission, safety of personnel and/or equipment, performance (quality), compliance, schedule (delivery), and/or cost.

Major non-conformance will also be based on exceeding the Acceptable Quality Levels (AQL), failure to follow a TO or an action that increases risk to the Government. An example of increasing risk would be repeat (reoccurring the following month) or recurring (within 3 months) minor non-conformances which are an indication of inadequate preventive measures/actions thus lowering the confidence of quality services provided.

2.3.4 Minor Non-Conformance. A minor non-conformance does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), cost; it normally does not increase risk to the Government. Minor non-conformance will be based on not exceeding the AQL and when the circumstances involving non-compliance that are not Government caused.

2.3.5 Customer Complaints. The COR will receive and investigate all complaints. The COR shall be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor.

Validated customer complaints shall be corrected as soon as possible.

2.3.6 Corrective Action Request (CAR). A CAR will be submitted whenever a Performance Threshold is not met. The CAR submission process is as follows: the CO will forward the CAR to the Contract Manager. The Contractor will then have fifteen (15) calendar days from date of receipt to respond with the root cause, corrective action, and actions taken to prevent recurrence. All findings identified by the COR, both major and minor, shall be answered using root cause analysis and with a response that includes: 1. Root cause of defect (5 why’s), 2. Action taken to correct immediate specific defect, 3. Action taken to determine if other products are affected by the same/similar deficiency, 4. Action taken to prevent recurrence of defect, 5. Date corrective action will be implemented. If a proposed root cause/corrective action is found to be unacceptable by the CO, in consultation with the COR, it will be returned for correction; there shall be no more than one (1) returned report per month. The corrected response shall be sent within two (2) duty days; any late or subsequent returned report shall result in a failed QC evaluation.

2.3.7 Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of Contractor performance is documented using the CPARS system. The Contractor will be provided a copy of their assessment four-hundred, twenty-five (425) days from contract award. The Contractor shall have sixty (60) days to review and submit comments for the evaluation activity’s consideration before the assessment is made final. Past Performance assessment reports will be protected by all parties and treated by Government personnel as “For Official Use Only/Source Selection Information IAW FAR 2.101 and 3.104”.

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2.3.8 Past Performance Information (PPI). PPI can be provided to other Government agencies, as requested.

SERVICES SUMMARY

Performance Objective PWS Paragraph

Performance Threshold

1 The Contractor shall provide in-shop inspection, repair, repack and modification of Aircrew Flight Equipment (AFE) aircraft installed parachutes and flotation equipment.

Paragraph 1.6.2 No more than two major (2) validated inspection failures per month.

2 The Contractor shall provide in-shop repair and modification of AFE anti-G garments, torso harnesses, and dual helmet visor snap fittings.

Paragraph 1.6.3 No more than two major (2) validated inspection failures per month.

3 The Contractor shall provide management programs for Technical Order/Operating Instructions, Safety, Supply, Hazardous Communication (HAZCOM), Explosive Safety, Composite Tool Kit (CTK), and Test, Measurement and Diagnostic Equipment (TMDE) as outlined AFI 11- 301V1 and all applicable supplements.

Paragraph 1.6.8 No more than two major (2) validated inspection failures per month.

4 The Contractor shall provide in-shop repair and modification of AFE anti-G garments, torso harnesses, and dual helmet visor snap fittings.

Paragraph 1.6.3 Must complete each piece of equipment within 5 (five) duty days of receipt.

5 Provide QCIs on at least 10 percent of each type of equipment inspected weekly and 100 percent of all repacked parachute assemblies, life rafts and any items received from other supporting agencies

Paragraph 1.6.4 No more than two major (2) validated inspection failures per month.

Small Business (if awarded to a Small Business this is not applicable) 6 Execute Subcontracting Plan Paragraph 1.11.1 Maintain at a minimum 51% of small business goals. Measured at the end of every option period.

A/B=X

7 Both an Individual Subcontracting Report (ISR) and Summary Subcontract Reports (SSR), shall be submitted semi-annually during contract performance for the periods ending March 31 and September 30.

Paragraph 1.11 Reports are due 30 days after the close of each reporting period, unless otherwise directed by the Contracting Officer.

8 The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services.

Paragraph 4.2.1.2

The Contractor shall completely fill in all required data fields using the following web address

Page - 10 - of 39 http://www.ecmra.mil. All data shall be reported no later than October 31 of each calendar year.

2.4 Quality Control. In compliance with the applicable contract clauses FAR 52.246-4, “Inspection of Services -- Fixed Price and FAR 52.212-4(a) Commercial Terms and Conditions Inspection/Acceptance, develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices.

2.4.1 Review of Audits. COR reviews results of the Contractor’s accepted quality management system audits and related quality metrics.

2.4.2 Quality Control Plan (QCP). The Contractor shall be required to submit a QCP within sixty

(60) days after contract award. The CO will notify the Contractor of acceptance or required modifications to the plan. The Contractor shall make appropriate modifications and obtain acceptance of the plan by the CO within sixty (60) days. The Contractor’s QCP shall contain, at a minimum, the following descriptive items:

a. The inspection system to cover all services. Description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector(s).

b. The methods to be used for identifying and preventing defects in the quality of services performed.

c. How the records will be kept. Records must document all inspections and corrective or preventive actions taken.

2.4.3 The Contractor shall develop and maintain a formal compliance-oriented QCP that includes the responsibilities of each inspector and explains the process to document, implement, maintain, and assure compliance with all requirements of this PWS. The QCP shall include as a minimum a routine inspection list consistent with AFI 11-301 volumes guidance series, and documentation of related job standards for accuracy and necessity, AQL, and QC inspector training plan.

2.4.4 QC inspector training shall cover evaluation techniques, a methodology on how to ensure consistency of inspections by all inspectors, documenting inspections and how to conduct and document a follow-up inspection. All QC inspector training will be documented an AF Form 623 and placed in the contractors training records. The Quality Control Manager (QCM) shall use the QCP to conduct an initial over the shoulder Evaluator Proficiency Evaluation (EPE) on each QC inspector within fifteen (15) days of performance start/assignment which shall consist of one Personal Evaluation (PE) and one evaluation of the inspector using Technical Orders checklist to verify program compliance. All EPE’s whether a QC inspector or augmentee shall require the QCM to notify the COR prior to accomplishment. Once the QC inspectors are qualified, they may conduct an EPE on selected augmentee’s for qualification. All inspectors shall pass the EPE prior to performing unsupervised over-the-shoulder technical evaluations and inspections. All QC inspectors to include augmentees require an annual EPE; this training shall be tracked in the contractors training records.

http://www.ecmra.mil/

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2.4.5 Inspectors only need to be familiar with the requirements/procedures of tasks they evaluate. QC will be responsible for scheduling and conducting the following type inspections:

2.4.6 Technical Inspection (TI). A TI is an evaluation of a maintenance action or inspection accomplished IAW technical guidance, (e.g., TO, work-card, OEM manual, etc.). Use TIs to evaluate job proficiency, degree of training and compliance with technical data. TIs may be performed while maintenance is being performed [In-progress (IP) inspection] or after maintenance is completed, Equipment Condition (EC)

2.4.7 In-progress Inspection (IPI). IPI inspections consist of the evaluation of the maintenance task items, review aircraft and/or equipment forms, Special Certification Roster (if task requires), TMDE (if used), technical data usage and currency; check for tool usage and care; and validate after maintenance Foreign Object Debris (FOD) checks of the work area etc.

2.4.8 Follow-up. Perform these inspections to determine the effectiveness of corrective actions on all COR findings (major or minor). All findings by the COR will require a follow-up inspection by QC (not augmentees). All follow-up inspections will be documented by report number with a clear explanation of the inspection process/results and provided to the COR. A list of all follow-ups due will be sent to the COR by the 5th of the following month, listing the report number, shop, date due and finding.

2.4.9 Failure to Insist On Compliance. The failure of Government to insist, in any one or more instances, upon performance of any of the terms, covenants or conditions of the contract shall not be construed as a waiver or relinquishment of Government’s right to the future performance of any such terms, covenants or conditions and the Contractor’s obligations in respect to such future performance shall continue in full force and effect.

2.5 Quarterly Progress Meetings. The CO, Program Manager (PM), Functional Services Manager (FSM), COR, other Government personnel as appropriate, and the Contractor shall meet quarterly to discuss the Contractor’s performance if the parties feel it is needed. The Contractor may request a meeting with the CO when the Contractor believes such a meeting is necessary. If the CO or Contract Administrator (CA) deems necessary, written minutes of any such meetings shall be recorded by the CA in the contract file and signed by the PM and the CO or CA. If the Contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within ten

(10) calendar days following receipt of the minutes.

The following issues, at a minimum, shall be discussed:

- Opportunities to improve the contract,

- Any modifications required of the contract,

- Unsatisfactory inspections,

- Valid customer complaints against each performance objective observed, and

- Steps taken by the Contractor to prevent occurrences in the future.

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The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

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SECTION III

3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Services (Base Support). The Government will provide:

3.1.1 Automated Data Processing Equipment. The Government will provide computers for use on the Local Area Network (LAN), email, and the internet for work related to the contract.

3.1.2 Custodial Service. The Government shall provide custodial services for restroom facilities in base facilities IAW the current base custodial contract. All inquiries regarding scheduling and level of custodial services will be directed to the COR.

3.1.3 Employee Training. Government Furnished Training will be provided only for the following:

Course Title Frequency/Duration Required for Cyber Awareness Training Annual/1 hour All Personnel Fire Extinguisher Training Initial/1 hour All Personnel IMDS Training Initial/1 hour All Personnel Cyber Awareness Challenge Annual/1 hour All Personnel Hazardous Waste Awareness Training

Annual/2 hours All Personnel who work with hazardous materials/issue points

Technical Order Training Beginner and Advanced/8 hours All personnel who maintain TO Library

Records Management Initial/4 hours Annual/4 hours Chief of the Office Record and Records Custodians

IMDS Training Initial/1 hour All personnel requiring IMDS CA/CRL and SPRAM Custodian Training

Initial/3 hours Annual/2 hours All personnel assigned as equipment/SPRAM custodians

Level I - Antiterrorism Awareness Training (AT)

Initial/1 hour All Personnel

3.1.4 Grounds Maintenance. The Government shall provide grounds maintenance unless otherwise noted in the PWS.

3.1.5 Insect and Rodent Control. The Government will provide insect and rodent control services.

Services will be furnished upon request to the building’s Facility Manager.

3.1.6 Postal/Installation Distribution. The Base Information Transfer System is available for official Government mail, messages and information pickup distribution point at 504 N Barrancas Ave. Bldg 32, Eglin AFB, FL 32542-5410.

3.1.7 Refuse Collection. The Government will provide refuse collection services. The Contractor shall take refuse to the nearest dumpster on a regular basis. The Contractor shall comply with all installation recycling programs, refuse volume reduction programs, and hazardous waste collection policies IAW base policies cited in the PWS.

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3.1.8 Security Police and Fire Protection. Phone number for Security Forces Squadron, (850) 882- 2000; Fire Protection, 911.

3.1.9 Telephone Service. The Government will provide local and DSN telephone services FOR OFFICIAL USE ONLY use at no cost to the Contractor. Commercial long distance calls shall be at the Contractor’s expense.

3.1.10 Utilities. The Government will provide all electricity, water and sewage at no additional cost to the Contractor. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

3.2 Government Furnished Facilities. The Government will provide work space in Building 32.

Building Number Square Footage Use 32 Rm 102 80 square feet Office 32 Rm 125 320 square feet Office 32 Rm 119B 2490 square feet Fabrication Repair Section 32 Rm 118 3564 square feet Parachute Packing and Repair Section 32 Rm 105B 2306 square feet Sewing Section 32 Rm 103 4392 square feet Parachute Repair

Note: Building 32 is a shared facility. There are parking spaces on the south side of the building for employees. Parking spaces for the Contractor furnished “Follow-Me” vehicles are on the flight line side of the building.

3.3 Government Furnished Property (GFP). Within the first thirty (30) days after award, the Contractor and a Government representative shall conduct a joint inventory of all GFP listed in the GFP Attachment. The Contractor shall sign receipt for all equipment provided by the Government. The Contractor shall determine and certify the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. If the Contractor does not elect to participate in the inventory within the timeframe listed above, the Contractor must accept as accurate, the listing and stated condition of equipment provided by the Government. If the Contractor participates in the inventory but does not agree with the Government representative's determination as to the working order of the equipment, the equipment will be turned in as excess or the matter will be turned over to the CO for resolution. The Contractor shall designate a property custodian throughout the life of the contract to receipt and account for all GFP. By completion or extension of each yearly option of the contract, an inventory of GFP shall be conducted by the Contractor and an audit performed by the PLCO. All equipment in need of repairs/maintenance shall be repaired/maintained by the Government, depending on contract type and clauses elected for use in contract (i.e. 52.245-2(a) “as-is, where-is” condition) or unless the damage was caused by willful negligence of Contractor.

3.4 Computers/Information Technology Equipment (ITE). Within sixty (60) days after contract award, the Contractor will secure Government provided Information Technology Equipment Custodian

Page - 15 - of 39 training for ITE and will account for all ITE though the Air Force Equipment Management System Asset Inventory Management IAW AFMAN 17-1203, Information Technology Asset Management. Items to be included on this inventory shall include all sensitive IT, e.g. computers, monitors, external hard drives, scanners and fax machines. The Government will repair or replace Government furnished computer hardware and/or computer software at the discretion of the COR. The Contractor shall perform limited cleaning of exterior cases, monitors, and exterior drives as needed. The Contractor shall contact the 96 OSS Information Technology Office when Government furnished software updates and patches fail to update automatically on LAN-Based computers.

3.5 Property Control Procedures. The Contractor shall submit a written Property Control Plan to the CO NLT thirty (30) days after award. The Contractor’s plan shall meet the requirements of the GFP clauses in the contract.

3.6 Facility Abuse/Vandalism. The Contractor shall notify the COR, and Security Police of all suspected facility abuse or vandalism. The Government has final authority when determining the validity of all suspected facility abuse, neglect, or vandalism. If the facility is improperly maintained or abused by the Contractor, any and all damage shall be repaired at the Contractor’s expense IAW GFP clauses in the contract.

3.7 Maintenance Supply. The Contractor will update the supply organization code from the 96 MXG to the 96 OSS/OSL to be effective on the performance start date. The Contractor shall perform supply functions listed in AFI/AFMC Sup 21-101, Chapter 9; AFI 23-101, and applicable TOs to accomplish the requirements of this PWS. The Contractor shall be responsible for ordering all necessary parts and equipment through the applicable Contractor’s assigned supply points. The Contractor shall ensure appropriate organizational codes and supply processes are used when ordering assets to allocate funding for the applicable MAJCOM owning the end item (e.g. 53rd aircraft use 53rd funding).

3.8 Contractor Furnished Property and Services. Except for those items or services specifically stated to be Government-furnished in Section III and the Government Furnished Property Attachment the Contractor shall furnish everything required to perform the contract IAW all of its terms.

3.9 Contractor Travel. Contractor may be required to travel during the performance of the contract to attend new equipment training. The Contractor may be required to travel to off-site training in support of this PWS. All travel expenses will be paid for by the Government.

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SECTION IV

4.0 GENERAL INFORMATION

4.1 Hours of Operation. The Contractor shall perform the services required under the contract during the following hours: 0700-1600 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. On occasion, an employee will be required to work on weekends and Federal holidays. The Government will notify the Contractor within 24 hours of such occurrence.

4.1.1 Recognized Holidays. Contractors will observe all Federal holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.2 Contractor Personnel

4.2.1 Contract Manager (CM). The Contractor shall provide a Contract Manager and alternate(s) who are graduates of the prior Aircrew Life Support (AFSC 1T1X1) and/or Survival Equipment (AFSC 2A7X4) technical training courses (or equivalent) sister-service equivalent courses, FAA Senior Parachute Rigger, or FAA Master Parachute Rigger course. The Contractor shall provide, maintain and track all training records. This includes all In-Process Inspection (IPI) and Quality Control Inspection (QCI) certified personnel per AFI 11-301V1 and all applicable supplements. The Contractor shall submit the name, address, telephone number and a resume of the CM to the CO within two (2) days of contract start date. The list shall be kept current throughout the life of the contract. The CM or alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The CM or alternate(s) shall be available within five (5) days to meet on the installation with Government personnel designated by the CO to discuss problem areas. The CM and alternate(s) shall be able to read, write, and speak English. The CM shall be able to effectively communicate with Contractor employees.

4.2.1.1 Personnel Roster. The Contractor may be required to provide a personnel roster consisting of names and other pertinent personnel data to the requiring activity for the purposes of 100% accountability real-world and exercise situations. The personnel roster shall be updated as individuals are removed and added.

4.2.1.2 Contractor Manpower Reporting Application (eCMRA). The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services

Page - 17 - of 39 provided under the contract via the secure data collection site (i.e. eCMRA). The Contractor shall register in eCMRA within thirty (30) days of contract award. The Contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs 01 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported NLT 31 October of each calendar year. Contractors may direct questions to the above eCMRA help desk. Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data. Data for Air Force service requirements must be input at the Air Force eCMRA link. However, user manuals for Government personnel and Contractors are available at the eCMRA link at http://www.ecmra.mil.

4.2.2 Contractor Employees. The Government reserves the right to restrict the employment, under the contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population. Contractor shall perform background checks, at Contractor's expense, to ensure that said employee has not been convicted of any sexual crime or any crime against children.

4.2.2.1 Alcohol/Drug Use. The consumption of alcoholic beverages or illegal drugs by Contractor personnel, while on duty, is strictly forbidden. The Contractor shall immediately remove any employee who is under the influence of alcohol or drugs. Contractor employees shall be subject to substance abuse testing as a result of a mishap investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The Contractor shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation. The Contractor shall immediately remove any employee who is found to be under the influence of alcohol or drugs.

4.2.2.2 Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS, prior to contract award. All certification and licensing requirements by Federal, State, and local agencies shall be complied with at the Contractor's expense.

4.2.2.2 Contractor Qualifications. The Contractor shall utilize employees possessing adequate training, skills, and knowledge to perform the requirements of the contract.

4.2.2.3 Employee Training. The Contractor shall give all training required to meet requirements of the PWS unless otherwise specified within the PWS or as otherwise approved by the COR. The Contractor shall maintain training and experience records for each employee during the period of the contract that reflect sufficient personnel are qualified to accomplish all tasks required by the contract. The Contractor shall provide status of employee training upon the Government’s request. The Contractor shall develop and provide a training plan to the COR NLT thirty (30) days after contract award, and maintain individual training records on each employee which shall be made available to the Government upon request. The Contractor shall utilize electronic training records as dictated in AFI 11-301V1, Advanced

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Distributed Learning System and Defense Acquisition University as required to track currency of qualification and ancillary/recurring training and special certification.

4.2.2.4 English Language. Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

4.2.2.5 Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

4.2.2.6 Appearance. Contractor personnel shall present a clean and neat appearance. The Contractor’s uniform must be easily recognized. This shall be accomplished by wearing distinctive clothing bearing the name of the company and/or by wearing badges that contain the company name and employee name.

4.2.2.7 Uniforms. The Contractor shall furnish uniforms for its employees in performance of the contract. Uniforms shall be consistent throughout the staff. Uniforms will be clean, presentable, and in good repair.

4.2.2.8 Privately Owned Vehicles. Each Contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state. Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seatbelts is mandatory. Any Contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.2.3 Use of Government Employees. The Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. In addition, the Contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, and Industrial Labor Relations Activities.

4.2.3.1 Employment of Spouses/Dependents. The Contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.2.3.2 Off-duty Military Personnel. The Contractor is cautioned that off-duty active military personnel hired under the contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform.

However, their absence at any time shall not constitute an excuse for nonperformance under the contract.

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4.2.3.3 Organizational Conflict of Interest (OCI). Contractor and Subcontractor personnel performing work under the contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Part 9.5. Any potential instance of OCI must be reported to the CO immediately.

4.2.3.4 Personal Conflict of Interest (PCI). The term "PCI" means that a Contractor employee assigned to the contract has interests which (i) may diminish his/her capacity to give impartial, technically sound, objective assistance and advice in performing the contract, (ii) may otherwise result in a biased work product under the contract, or (iii) may result in an unfair competitive advantage. Any potential instance of PCI must be reported to the CO immediately.

4.3 Continuation of Essential DoD Contractor Services During Crisis. In accordance with DoDI 1100.22, (12 Apr 2010) Continuation of Essential DoD Contractor Services During Crises, DFARS 237.76, and the Air Force implementation thereof, unless otherwise directed by the CO or COR.

a. All services in this PWS are designated as essential services for performance during crisis IAW DFARs 237.76, “Continuation of Essential Contractor Services” and the Contractor shall prepare a plan for performing these services IAW DFARS 252.237-7023. Hereafter, the personnel identified by the Contractor to perform these services shall be referred to as “Mission Essential Contractor Personnel.”

b. The requirement for continuation of essential services could possibly be as currently scheduled in the PWS; however, the schedule will be determined based on the crisis requirements. The CO or COR will contact the Contract Manager by telephone or in person that essential services are required. This will be followed up in writing and subsequently by modification to the contract to incorporate the requirements via full text or by reference. The Contractor may file a proposal for cost or other impacts under the Changes clause or a Request for Equitable Adjustment.

c. Within thirty (30) days after award, the Contractor shall provide a written list of all Mission Essential Contractor Personnel to the CO and COR. The list shall identify names and base location where each employee will perform work under the contract.

4.3.1 Strike Plan. The Contractor shall establish and maintain a strike plan for the services required in this PWS. The plan shall be submitted to the CO no later than (NLT) thirty (30) days after award and shall be kept current with all proposed changes submitted to the CO for approval.

4.3.2 Exercise/Emergency/Operations. The Contractor shall support all Exercise / Emergency / Operations in support of mission requirements to include, but not limited to: Threat Condition Changes, Rapid Response Testing, hurricanes, and official events that support Eglin AFB operations, Federal, State, and/or local Government events as specified in official directives and EAFB Plans; this may involve short notice TDYs outside the normal duty hours.