Catholic_Music_Services_-_Statement_Of_Work_(SOW)_30Dec2015.pdf

Statement of Work (SOW) Solicitation No. FA2816-16-T-0002 Catholic Music Services Contract No. FA2816-16-P-00XX December 2015 Page 1 of 14

STATEMENT OF WORK (SOW)

CATHOLIC MUSIC SERVICES

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA

December 2015

December 2015 Page 2 of 14

REVISION CONTROL

Revision Number Date Remarks

Basic 30 Dec 15 This is the initial publication of the Catholic Music Services Statement of Work (SOW).

Coordination:

Functional Commander/Functional Director

Contracting Officer

Quality Assurance Program Coordinator

SDO signature is not required in accordance with AFFARS 5337.170-2 as this acquisition is below the Simplified Acquisition Threshold measured in dollars.

Service Determining Official

Base Records Manager “IAW AFI 33-322, Records Management Program.”

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Table of Contents

1. Description of Service…………………………………………………………………… 4

1.1. Basic Service

1.2. Music Director

2. Service Summary (SS)…………………………………………………………………... 5

2.1. General

2.2. Performance Evaluation

3. Government Furnished Property and Services 6

3.1. Facilities

3.2. Government-Furnished Services

4. General Information 8

4.1. Contractor Personnel

4.2. Hours of Operation

4.3. Quality Control (QC)

4.4. Administrative Records

4.5. Phase Out

5. APPENDICES……………………………………………………………………………. 12

Appendix A – Estimated Workload

Appendix B – Applicable Publications and Forms

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1. Description of Service The Contractor shall provide all personnel, equipment, labor, tools, vehicles, supervision, and other items and services necessary to perform all Music Services for The Los Angeles Air Force Base (LAAFB), located at El Segundo. LAAFB includes Fort MacArthur, Pacific Heights, and Pacific Crest, located at San Pedro California.

1.1. Basic Service

The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, (except as specified as government-furnished property and services), and other items and services necessary to perform all Music Director for Catholic Services tasks and functions for Los Angeles AFB (LAAFB) as defined in this Statement of Work

(SOW).

1.2. Music Director for Catholic Services

The purpose of the Music Director for Catholic Services is to develop, lead, and perform worship music for our chapel, in consultation with the Catholic Chaplain or contracted Priest and in a way that is consistent with the Roman Catholic belief system. Therefore the Contractor shall:

1.2.1. Roman Catholic Masses (CLIN 0001)

Provide musical accompaniment and directorship for all Roman Catholic Masses to include weekly choir presentations, solos, or duets, and leading congregational and choir music in consultation with Catholic Chaplain or contracted Priest with no more than two

(2) valid customer complaints per quarter. In addition, the Contractor shall:

a. Perform planned musical selections for each Saturday and Sunday Mass.

b. Choose, prepare, and submit to the Catholic Chaplain or contracted Priest (by the negotiated time frame) music selections in advance prior to each Mass.

c. Use the chapel’s public address system, to include moderating its use during the Masses, and be responsible for securing wireless components when not in use.

d. Recruit, train, and direct the choir (composed of volunteers).

e. Coordinate with the chaplain, instrumentalists, and other lay worship leaders concerning the plans and needs of the weekly or special worship Masses. This coordination includes being present twenty (20) minutes prior to any planned Mass.

f. Maintain the Catholic music file and the annual Catholic Music budget in consultation with Catholic Chaplain or contracted Priest. See AFI 52-105.

g. Notify the Catholic Chaplain or contracted Priest at least two (2) days in advance of any changes in personnel who be providing Music Director services for this contract. Personnel must be approved by the Catholic Chaplain or contracted Priest before performing services for this contract.

h. Play interludes during times of Mass when no singing is utilized. Consult with Catholic Chaplain or contracted Priest to establish appropriate musical interludes.

http://static.e-publishing.af.mil/production/1/af_hc/publication/afi52-105/afi52-105.pdf

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1.2.2. Special Events Music Program (CLIN 0002)

Provide musical accompaniment and directorship for all Special Events to include all Holy Day of Obligations listed by the Archdiocese for the Military Services, USA and funerals/memorials for military/chapel parishioners as needed by the Chaplain in Charge or contracted Priest with no more than two (2) valid customer complaints per quarter. In addition, the Contractor shall:

a. Perform planned musical selections for up to seven (7) special events.

b. Choose, prepare, and submit to the Chaplain in Charge of the event, musical selections at least two (2) days prior to the event.

c. Use the chapel’s public address system, to include moderating its use during the service, and be responsible for securing wireless components when not in use.

d. Recruit, train and direct the choir (composed of volunteers) if needed. Consult with the Chaplain in Charge or contracted Priest for times of training for each event.

e. Develop multimedia slides (by the negotiated time frame) for approval by the Chaplain in Charge or contracted Priest.

f. Coordinate with the Chaplain in Charge or contracted Priest, instrumentalists, and other lay worship leaders concerning the plans and needs of the event. This coordination includes being present twenty (20) minutes prior to the planned start time.

g. Play preludes, interludes, and postludes. Consult with the Chaplain in Charge or contracted Priest to establish appropriate musical interludes.

2. Service Summary (SS)

2.1. General

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. Unless indicated elsewhere these performance objectives will be measured monthly. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

2.2. Performance Evaluation

Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to the “Inspection of Services” clause.

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Category SS Performance Objective

SOW

Section Performance Threshold

Q u a li ty

Provide musical accompaniment and directorship for all Roman Catholic Masses to include weekly choir presentations, solos, or duets, and leading congregational and choir music in consultation with the Catholic Chaplain or contracted Priest

1.2.1.

and

1.2.1.a-h

No more than two (2) valid customer complaints per quarter.

Q u a li ty

Provide musical accompaniment and directorship for all Special Events to include all Holy Day of Obligations listed by the Archdiocese for the Military Services, USA and funerals/memorials for military/chapel parishioners as needed by the Chaplain in Charge or contracted Priest

1.2.2.

and

1.2.2.a-g

No more than two (2) valid customer complaints per quarter.

3. Government Furnished Property and Services The Government will provide, without cost to the Contractor, the facilities, equipment, and materials. All Government-furnished property and services shall be used only for performance of this contract.

3.1. Facilities

No smoking is allowed in Government facilities. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. Keep work areas clean. Storage areas shall kept in an orderly and professional manner to facilitate use and minimize loss or damage.

3.1.1. Office Space

The Government will furnish the Contractor the following work space for use: Buildings 272 at LAAFB proper and 425 at Fort MacArthur and 420 at Fort MacArthur.

3.1.2. Hazardous Material

Comply with base Hazardous Material (HAZMAT) regulations for all issues of hazardous material, and ensure storage procedures meet all federal, state, and local requirements.

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Prior to use on Los Angeles AFB, the Contractor shall provide the Base Hazardous Material Pharmacy, through the Contracting Officer, a list of all hazardous materials the Contractor brings onto Government property and shall provide a Material Safety Data Sheet (MSDS) for each Hazardous Chemical listed in OSHA Hazard Communication Standard 29 CFR 1910.1200 in accordance with LAAFB Hazardous Material Management. Base Hazmat regulations can be obtained by calling 310-653-1775.

3.2. Government-Furnished Services

Government-furnished services include services provided by Government activities as well as contracted services.

3.2.1. Utilities

The Government shall furnish utility services including water, electric, and heating for Contractor use in performing this contract. The Contractor shall ensure employees conserve utilities.

3.2.2. Communication

3.2.2.1. Telephone

The Contractor shall be allowed the use of the telephone for contacting the Contracting Officer, Civil Engineer, Fire Department, Security Forces, receiving customer complaints and any other directly contract related communications.

3.2.2.2. Local Area Networking (LAN)

The Government will provide official use only Internet access through the Government provided Local Area Net (LAN). For access to the LAN or Government computers the Contractor must be able to maintain a Secret clearance at all times during the term of the contract.

3.2.2.3. Communication Security (COMSEC)

All DoD communications are subject to COMSEC review. Use of DoD telephones and telephone systems constitutes consent to COMSEC monitoring. The contractor shall comply with LAAFB COMSEC procedures and rules. For copies of these documents please COMSEC manager at 310-653-0027.

3.2.3. Refuse Collection

Waste generated by the Contractor in performance of the services specified with this SOW shall be deposited in Government dumpsters, excluding hazardous materials in which proper disposal instructions shall be complied with. The Contractor shall comply with base recycling regulations. Recycling regulations can be obtained at 310-653-1775.

3.2.4. Insect and Rodent Control

If evidence of insect or rodent infestations is discovered, the Contractor shall immediately notify the COR or Civil Engineer service call desk at 310-653-1775.

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3.2.5. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community. Dial 911 for off base service and notify Security Forces at 116.

3.2.6. Security Forces

The Government will provide general security service. Security Forces phone extensions are 116 for emergencies, and 310-653-5664 for routine calls.

4. General Information

4.1. Contractor Personnel

4.1.1. Contract Manager

The Contractor shall appoint a Program Manager (PM) to provide daily supervision and quality control, and who shall represent the Contractor and be responsible for the performance of the work throughout the term of the contract. The name of this person, and an alternate(s) who shall act for the Contractor when the manager is absent, shall be designated in writing to the CO and the Contracting Officer Representative (COR). The Program Manager (PM) shall be able to speak, read, write, and understand English. The PM shall be able to effectively communicate with Contractor employees.

4.1.2. Contractor Employees

The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general well-being, or the operational mission of the installation and its population. Contractor shall insure a background check has been performed to ensure that said employee has not been convicted of any sexual crime or any crime against children. The Contractor shall maintain a Favorable clearance (IAW AFI 31-501) at all times during the term of the contract. In the event the Contractor does not possess a Favorable clearance at time of contract award, the Contractor shall submit an AF Form 2583, Request for Personnel Security Action to the ABG Staff Unit Security Manager (within 30 calendar days of performance start date) to start a NAC. The NAC will be performed by the DoDCAF at the government’s expense.

4.1.3. Contractor Manpower Reporting Application (eCMRA)

The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure data collection site (i.e. Contract Manpower Reporting Application). The contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the ECMRA help desk.

http://www.ecmra.mil/

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4.1.4. Employee Training.

The Contractor is responsible for all internal employee training at no additional cost to the Government.

4.1.4.1. Anti Terrorism (AT) Training.

In accordance with AFI 10-245, the Contractor must complete Anti-Terrorism (AT) training within thirty (30) calendar days after contract award. As an integrated visitor group on LAAFB installation, the Contractor must also comply with security education/training requirements identified in the Visitor Group Security Agreement (VGSA).

4.1.5. Physical Security

The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

4.1.6. Dress and Appearance

The Contractor shall maintain professional standards of conduct and public decorum, including but not limited to dress and grooming. Contractor must have a strong commitment to work in a pluralistic religious environment and work well with other faith traditions, honoring the dignity and value of other faith traditions. Contractor personnel shall present a clean, neat and professional appearance at all times.

4.1.7. Employment of Government Employees

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The Contractor is prohibited from employing off-duty COR who are managing any contracts or subcontracts awarded to the Contractor.

4.2. Hours of Operation

4.2.1. Federal Holidays

The Contractor is not required to provide services on the following federal holidays (except for emergencies):

Martin Luther King’s Birthday Presidents Day Independence Day

Labor Day Columbus Day Veterans Day

If the federal holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

http://static.e-publishing.af.mil/production/1/af_a3_5/publication/afi10-245/afi10-245.pdf

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4.2.2. Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander According to DoDI 3020.37, Continuation of Essential DoD Contractor Services During Crises, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined that service requirements under this SOW are not essential to be performed during a crisis.

4.3. Quality Control (QC)

4.3.1. Performance Evaluation Meetings

The Contracting Officer may require the contract manager to meet at least weekly with the Contracting Officer Representative (COR) and the Contracting Officer during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the Contracting Officer. However, if the Contractor requests, a meeting will be held whenever a Corrective Action Report (CAR) is issued. The Contractor’s manager, Contracting Officer and COR, shall sign the Contract Administrator’s written minutes of these meetings. Should the Contractor not concur with the Contractor Administrator's minutes, the Contractor shall so state any areas of non-concurrence in writing to the Contracting Officer within ten (10) calendar days of receipt of the signed minutes.

4.3.2. Government Quality Assurance

According to the Inspection of Services clause (52.246-4 Inspection of Services—Fixed- Price), the Government will evaluate the Contractor's performance under this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the SOW or by methods other than those listed in the SOW (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the Contracting Officer as a result of surveillance will be according to the terms of this contract.

4.3.2.1. Quality Assurance

The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The Government shall also receive and investigate complaints from customers. The Contractor shall be responsible for initially validating customer complaints; however, the Government representative shall make the final determination of the validity of customer compliant (s) in the cases of a disagreement between the Contractor and the customer.

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4.3.2.2. Contracting Officer Representative (COR)

COR are representatives of the Contracting Officer and will participate in the administration of this contract. Subsequent to contract award, the Contractor will be provided with a letter identifying COR and setting forth their duties and authorities.

4.3.2.3. Discrepancy Notification

COR will inform the Contractor PM (or authorized representative) when discrepancies occur and will request corrective action. COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contractor PM (or authorized representative) to initial the entry on the checklist.

4.3.2.4. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and not COR.

4.4. Administrative Records

All records, documents, and associated papers provided by the Government and generated during the period of this contract become Government property and will remain in place upon contract termination or completion. During the period of the contract, records, documents, and associated papers shall be available for review.

4.5. Phase Out

If the contracted operation reverts to in-house operations, the Contractor shall cooperate with 61ABG/HC personnel to ensure an orderly change over. In the event a follow-on contract is awarded to other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly transition to the successful Contractor. Recruitment notices may be placed in each facility to allow successor Contractor's access to incumbent employees.

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5. APPENDICES

A. Estimated Workload Data

B. Applicable Publications and Forms

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Appendix A – Estimated Workload

PWS

Task Item#

Service to be provided Frequency or Quantity per Week, Month, or Year

1.2.1. Direct and play music for Mass 7 hours per week

1.2.1. Rehearsals for Mass 7 hours per week

1.2.1.

Coordination with Chaplain or contracted Priest, planned mass 7 hours per week

1.2.1. Prepare music selections 7 hour per week

1.2.2.

Direct and play music for Special

Event 1 hour per event

1.2.2. Rehearsals for Special Event 30 minutes per event

1.2.2.

Coordination with Chaplain or contracted Priest planned Special Event

30 minutes per event

1.2.2. Prepare music selections 30 minutes per event

Catholic Service Times

Saturday 16:30 – 17:30

Sunday 09:00 – 10:00

Special Events Music Program Service Times

As required

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Appendix B – Applicable Publications and Forms

Publications (to include their supplements at any organizational level) and forms that apply to this SOW are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent specified in other sections of this SOW.

The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in this SOW. All publications and forms listed shall be made available by the Government at the start of the contract.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no changes in the contract price and notify the contracting officer in writing of such changes. Before implementing any change that will result in an increase in contract price, the Contractor shall submit to the contracting officer a price proposal within 30 calendar days following receipt of the change by the Contractor. The contracting officer and the Contractor shall negotiate the change into the contact under the provisions of the contract clause entitled “Changes”. Failure of the Contractor to submit a price proposal within 30 calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price (unless the time requirement is waived by the contracting officer according to Paragraph C of the changes clause).

PUBLICATION NO.

SECTION/PARA/LINE

TITLE DATE

SOW

REFERENCE

MANDATORY (M)/

ADVISORY (A)

AFI52-105

Chaplain Corps

Resourcing 23 Jun

1.2.1. A