FA252120QB042 PWS Revised 16 Mar 2020.pdf

DRAFT

Performance Work Statement For

45th LRS Vehicle Maintenance

Uniform Rental/Cleaning Service

Patrick AFB, FL

29 FEB 2020

Revised 16 Mar 2020

Performance Work Statement

For

45th LRS Vehicle Maintenance

Uniform Rental/Cleaning Service

1. Description of Services: The Contractor shall furnish all uniforms, replacement uniforms, management, labor, facilities, materials, equipment and transportation necessary to provide service to the

45 LRS Management Flight at Patrick Space Force Base, FL with all applicable laws, regulations, standards, instructions and commercial practices as described in with the focus on safety and customer service. The Contractor is encouraged and expected to use innovative approaches to efficiently and effectively accomplish Performance Work Statement (PWS), dated Revised 16 Mar 2020, requirements in a timely manner at reduced costs, and in a way that fosters pride and ownership in the work performed.

Estimated workload is listed in Appendix B, titled Workload Estimate and Data, dated Revised 16 Mar

2020.

1.1. Specific Functions

1.1.2. Uniform Rental/Cleaning Service: The Contractor is responsible for providing cleaning and laundering services of uniforms, to include repair services when damage results from “normal wear and tear”. If damages cannot be repaired, the Contractor shall replace the garment with the approval of the

Contracting Officer. Contractor shall inspect all garments for minor tears, seam flaws, missing buttons, etc., prior to uniforms being returned. (Note: Normal wear and tear is defined as “the physical deterioration which occurs in the normal use for which the garment is intended, without negligence, carelessness, accident or abuse of the garment by the employee). The Government will pay replacement costs for any items damaged by the Government. The Contractor will pay for replacement of any items damaged by the Contractor personnel. Any questions concerning this service during the life of the contract shall be immediately addressed to the Contracting Officer.

1.1.3. The Contractor shall provide each individual with 11 short/long sleeve mechanic tops (mechanics preference) with name tags, and 11 mechanic pants. These uniforms will need to include features such as:

no-iron wrinkle-resistance, industrial wash friendly, double knee durability, moisture wicking fabrics, water repellency, 1 chest pocket and size options for all including big & tall.

1.1.4. The Contractor will provide new basic uniforms in the following color: Short Sleeve Shirts/ Long

Sleeve Shirts – Light Blue, Pants – Navy Blue. See Appendix B, titled Workload Estimate and Data.

1.1.5. Uniforms may contain any chemical defined under solvent contaminated wipe in accordance with

40 CFR 260.10. All uniforms shall be laundered to maintain the State and Federal exemptions for solvent contaminated uniforms as defined in 40 CFR 261.4(a)(26).

1.1.6. The Contractor shall provide a copy of their operating permit from their Public Owned Treatment

Works (POTW) prior to award.

1.1.7. Objectives: The main objective is to receive weekly uniform services to include cleaning of uniforms. The Contractor shall pick up all dirty items every Friday, clean all dirty items and return cleaned items within 7 working days. (For example, if the Contractor picks up 100 dirty items on Friday, the Contractor will clean those 100 dirty items and return those 100 items cleaned the following Friday, etc.). Every item that is picked up dirty must be cleaned and returned the following 7 working days.

1.1.8. Pick-Up and Delivery Service. The Contractor shall pick-up and delivery uniforms at locations and on scheduled days specified in item 4.1 and Appendix A. Hours of Operation. Contractor shall pick-up and deliver every Friday, clean all dirty items and return cleaned items the following week. Clean and soiled uniforms shall be kept separate at all times and labeled as such during pick-up and delivery.

1.1.9. Maintain quantity of 5 each shirts/pants every week. The uniforms will be delivered and picked up at building 313 PAFB & building 1744 CCAFB, 45 LRS/LGRV.

1.1.10. Delivery Tickets, IOU and Unserviceable Articles. The Contractor shall provide a delivery ticket for each delivery and pick-up. The Contractor shall conduct 100% count of uniforms with designated Vehicle Management representative during pick-up and delivery to ensure accurate accountability. Inspection for stains, discoloration and torn or ripped uniforms shall be conducted by

Contractor and each using organization representative before pick-up; accurate counts shall be conducted upon return of uniforms for the scheduled delivery day. The delivery tickets must include the following minimum information:

Name, address and phone number of the Contractor

Delivery date and location

Article description and quantity of each item

Signature of person making delivery and/or pick-up

1.1.11. Stain Remove Treatment. The Contractor shall provide stain removal treatment for the uniform as having hard-to-remove stains.

1.1.12. Packaging: Uniforms shall be packed in accordance with regulations, standards for commercial practices for the cleaning of uniform cleaning services.

1.1.13. Uniform Inventory Listing: The Contractor shall establish a uniform inventory listing by individual employee along with type, size and pieces issued. Contractor shall adjust uniform allocations based on employee turnover by removing uniforms when an employee leaves and outfitting new employees as they are hired. The outfitting of any new employees must be coordinated through with the

Contracting Officer. The Government will provide the Contractor with the uniform size, employee name, and quantity prior to the work start date of the new employee. The Contractor will provide the requested uniforms with proper sizes, quantities, and name tags for new employees within 10 duty days of notification in accordance with Appendix B, titled Workload Estimate and Data.

1.1.14. Damaged Items: All laundered items returned from the laundry plant damaged, to include but not limited to items that are stained, discolored, torn or ripped, will be the responsibility of the

Contractor to replace at their own cost. The Government will pay reasonable replacement costs for any items damaged by the Government. The Contractor will notify the Contracting Officer prior to replacement of items deemed unserviceable.

2. Service Summary: The Service Delivery Summary (SDS) captures the service requirements that can be measured and are considered to be Moderate Risk and High Risk operational requirements.

The SDS includes Performance Objectives that describe the desired end result or outcome the

Contractor shall achieve. The Performance Thresholds state the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The Summary Delivery Schedule (SDS) paragraphs reference the details of the Performance Objective in the PWS.

Service Summary

3. Government Furnished Property (GFP) and Services

3.1. Government-Furnished Property and Services: There is no Government furnished property or services in this contract.

4. Contractor Furnished Property and Services

4.1. Hours of Operations: The Contractor shall pick-up and delivery every Friday during the hours of

9:00AM and no later than 2:00PM, except Federal holidays or when the Government facility is closed due to local or national emergencies, base closures, or similar Government directed facility closings. The

Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks in accordance with the PWS when the Government facility is not closed for the above reasons. All locations shall be serviced the same day of the week. The contract will include a base year and 4 one year options periods. The period of performance is located in Section B of contract.

4.1.2. Place of Performance: The Contractor shall pick-up and delivery uniforms at the following facilities:

734 Spacelift Avenue, Bldg. 313, Patrick AFB, Fl. 32925 and

1744 Hanger Road, Cape Carnival AFS, Fl. 32920

4.1.3. Recognized Holidays: There are ten (10) federal holidays each year. They are New Year’s Day

(observed 1 January), Martin Luther King, Jr’s Birthday (observed the third Monday in January), President’s Day (observed the third Monday in February), Memorial Day (observed the fourth Monday in

Performance Objective PWS Para Performance Threshold

Provide uniform cleaning services in accordance with

Performance Work Statement (PWS).

1.-1.11 High Risk

100 % of the time

Provide and maintain pick-up and delivery schedule in accordance with PWS.

1.1.5.,4.1.,

4.1.2 High Risk

No more than one missed delivery allowed per 12 month period

Provide and maintain accurate accountability of all articles when making pickups and deliveries on delivery tickets in accordance with PWS.

1.1.5. Moderate Risk

98% of articles picked up and unserviceable articles are returned to the

Government on scheduled delivery days per month.

All damaged items resulting from Contractor error/responsibility shall be replaced at Contractor’s cost in accordance with PWS.

1.1.2 High Risk

Shall be replaced at Contractor’s cost 100% of the time.

Uniforms that don’t meet quality assurance by a

Government Representative

4.2. Moderate Risk

Shall be replaced by Contractor within 7 working days.

Provide uniforms in properly packaged units in accordance with PWS.

4.2 Moderate Risk

No more than 1 delivery that is not package properly per month Provide and maintain Contractor furnished vehicles in a clean and operable conditions to meet OSHA and commercial standard practices.

9. High Risk

100% of the time.

May), Independence Day (observed 4 July), Labor Day (observed the first Monday in September), Columbus Day (observed the second Monday in October), Veterans Day (observed 11 November), Thanksgiving Day (observed the fourth Thursday in November), and Christmas Day (observed 25

December). If New Year’s Day, Independence Day, Veterans Day or Christmas Day falls on a Saturday, it is observed on Friday; if it falls on Sunday, it is observed on Monday.

Note: For those holidays that is observed of Friday, services shall be provided on Thursday. The only exception is Thanksgiving, in which case, pick-up and delivery service will occur on the preceding Wednesday.

4.2. Quality Assurance: The Government will periodically evaluate the Contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government may increase or decrease the number of quality assurance inspections as performance dictates. The designated Vehicle Management Government Representative will evaluate the Contractor’s performance through intermittent on-site inspections. Any discrepancies will be investigated by the designated

Vehicle Management Government Representative and a final determination will be made by the

Contracting Officer of the validity of the discrepancies.

4.3. Uniform Inventory Listing: The Contractor shall establish a uniform inventory listing by individual employee along with type, size and pieces issued accordance with PWS, Appendix B, Contractor shall adjust uniform allocations based on employee turnover by removing uniforms when an employee leaves and outfitting new employees as they are hired. The outfitting of any new employees must be coordinated with the Contracting Officer. The Government will provide the Contractor with the uniform size, employee name, and quantity prior to the work start date of the new employee. The Contractor will provide the requested uniforms with proper sizes, quantities, and name tags for new employees within 10 duty days of notification.

4.4. Stain Remove Treatment. The Contractor shall provide stain removal treatment for those items as having hard-to-remove stains.

4.5. Damaged Items: All laundered items returned from the laundry plant damaged, to include but not limited to items that are stained, discolored, torn or ripped, will be the responsibility of the

Contractor to replace at their own cost. Notification will be giving to Contracting Officer prior to replacement.

5. Security Requirements: Contractor personnel performing work under this contract must have access to the base and must maintain access required for the life of the contract.

5.1. Change in Employees: The number of employees covered by this contract may increase or decrease at any time (i.e., new / temporary hires, dismissals, retirements, military members receiving Permanent

Change of Station, etc.). If employees are added to or deleted from the contract, the unit cost per employee shall remain the same. Accordingly, weekly costs shall be adjusted based on the number of uniforms provided at the unit cost per employee indicated in the Price Schedule. Except as this contract may otherwise provide, if the Government's requirements result in changes to the estimated quantities stated in the contract, that fact shall not constitute the basis for an equitable price adjustment.

6. Continuity of Services: If routine services are disrupted for more than five (5) consecutive scheduled shifts, the Government reserves the right to procure such services from another source, until routine services are restored by the Contractor. When the Government exercises its right to procure these services from another source, the Government will reduce the Contractor's invoice at an equivalent amount to that incurred. A copy of the other source’s service ticket will be used as the basis for this reduction. The

Government will furnish the Contractor a copy of this ticket upon the Contractor's request.

7. Conflict of Interest: The Contractor shall not be a person who is an employee of the United States

Government if the employment of that person would create a conflict of interest. The Contractor shall not be a person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DoD Directive 5500.7, Standard of Conduct and Air Force policy.

8. Contract Security: The Contractor shall obtain a base pass and identification items: (NOTE: Prior to departure, the Contractor personnel must turn-in all pass and identification items to 45 Security Forces).

The Contractor shall ensure each employee obtains necessary pass and identifications items as applicable for contract personnel. Contractor personnel shall maintain identification cards in their possession at all time while on base.

9. Furnished Vehicles: The Contractor shall provide laundry and dry cleaning transport type vehicles to perform the requirements of this contract. Vehicles shall have the company name prominently displayed on both sides of the vehicle. Vehicles shall be maintained and cleaned to meet required OSHA and the commercial infection control procedures and standards for transporting contaminated, soiled and clean articles. All vehicles used in the performance of this contract shall be in operable condition, meet the local, state, and federal safety requirements and be operated in accordance with base traffic regulations by a licensed driver. Vehicles found to be unsafe and unable to function as designed, shall be removed from the installation and replaced at Contractor expense. Vehicular repairs shall not be done on base.

Appendix A

Pick-up and Delivery Locations and Schedule

This table shows where the Contractor parks Contractor-vehicles to make pickup and delivery of articles inside the buildings.

Pick-Up and Deliveries for Location 1

Pick-Up and Deliveries for Location 2

45 LRF/Vehicle Maintenance

734 Spacelift Ave, Bldg 313

Patrick Space Force Base, FL 32925

45 LRF/Vehicle Maintenance

1744 Hanger Road

Cape Carnival AFS, FL 32920

Contractor Vehicle Parking Areas: Parking on grassy areas is prohibited.

Pick-up: Laundry in carts identified as holding soiled or contaminated laundry shall be picked up from the locations identified above.

Delivery: Clean laundry shall be delivered into carts identified as holding clean laundry and delivered as specified above.

APPENDIX B

WORKLOAD ESTIMATES AND DATA

Notice: The quantities on the table are an estimated yearly usage, that the quantities many increase or decrease.

The Government is not liable if the actual quantities required by Patrick AFB to be cleaned/replaced vary from the estimated quantities on this table.

Employee Shirt Short Sleeve

Quantity

Size

Shirt Long

Sleeve

Pants Long

Total

1 Employee 0 0 11 XXL 11 40/32 22

2 Employee 11 XL 0 11 38/30 22

3 Employee 11 XL 0 11 36/32 22

4 Employee 5 L 6 L 11 34/30 22

5 Employee 11 L 0 0 11 36/34 22

6 Employee 11 3XL 0 0 11 40/34 22

Employee 7 MED 4

ME

D 11 34x30 22

8 Employee 10 XL 0 0 10 36x34 20

9 Employee 11 LG 0 0 11 31x32 22

10 Employee 11 LG 0 0 11 33x31 22

11 Employee 11 3XL 0 0 11 42x32 22

12 Employee 11 2xl 0 0 11 38x30 22

13 Employee 11 2XL 0 0 11 40x30 22

14 Employee 6 LG 5 LG 11 36x32 22

15 Employee 0 0 11 XL 11 34x32 22

16 Employee 11 XL 0 0 11 38x34 22

17 Employee 10 LG 0 0 10 38x34 20

18 Employee 11 LG 0 0 11 36x30 22

19 Employee 11 XS 0 0 11 28 22

Total

Uniforms 170 37 207 414