PWS.pdf_-__-_05-11-2015.pdf

PERFORMANCE WORK STATEMENT

FOR

ARGUS ULTRASONIC SCANNING SYSTEM MAINTENANCE

17 December 2014

1.0 DESCRIPTION OF SERVICES. The Contractor shall furnish labor, travel, parts, and material necessary to provide scheduled maintenance and non-scheduled corrective maintenance of the ARGUS Ultrasonic Scanning System located in Bldg. 323 at Robins Air Force Base, GA.

Services required include system preventive and corrective maintenance, system and component calibration, motion controls, Panametrics software maintenance and support, cleaning/lubricating system, and ultrasonic instrumentation.

1.1 Preventive Maintenance. The Contractor shall perform preventive maintenance four (4) times per year at three (3) month intervals and shall contact the Government representative to establish the date and time to perform the preventive maintenance operation.

1.1.1 Annual system calibration and certification shall be performed to include automatic calibration recall notices with priority turnaround time for all covered equipment.

1.1.2 The following calibration measurements contained in the ARGUS calibration book shall be checked and performed annually by the Contractor:

DAC Module Gain Linearity

Digital Amplitude Linearity

Digital Vertical Linearity

Instrument Verification Procedures

Log Amplifier Linearity

Pulse Receiver Gain

Video Detector Amplitude Linearity

1.1.3 The Contractor’s Program Manager shall notify the COR of the date and time of all preventive maintenance visits.

1.2 Corrective Maintenance. Corrective maintenance not identified and performed during preventive maintenance shall be provided at two levels of support as needed to ensure the continued operation of the ARGUS system.

1.2.1 Level-one support shall consist of the Contractor providing technical support by telephone to the Government. The Contractor shall provide the Government representative with telephone contact information for the submission of technical support requests. The

Contractor shall provide technical telephone support from 6:30am to 3:15pm (EST), Monday through Friday. The Contractor shall provide priority status for technical support inquiries and will respond by telephone within two (2) hours of being contacted by the Government representative.

1.2.1.1 During level-one support, the Government representative will perform such functions as software resets, reseating cables, or replacement of minor modular parts from on-site inventory as instructed by the Contractor.

1.2.2 Level-two support occurs when level-one support has failed to return the system to operational status within 48 hours. At this point, the Contractor shall dispatch a service technician to Robins AFB for on-site support no later than 24 hours after notification by the

Government representative that level-two support is required. On-site corrective maintenance shall repair and return the ARGUS system to operational service within 48 hours after arrival of the service technician. Once repairs begin, the unscheduled repair efforts will continue uninterrupted during the normal workweek (Monday through Friday), until the ARGUS system is operational. If a part cannot be repaired within 48 hours, a suitable replacement shall be installed on the system after coordination with the Government representative or Contracting Officer Representative (COR). The damaged part shall be repaired by the Contractor and reinstalled on the equipment within 30-days, or placed in local inventory to be used as a spare.

1.3 When new parts are required to accomplish system repair, the Contractor will contact the

COR for approval to proceed. The COR will obtain Contracting Officer approval for all new parts.

1.4 The Contractor shall assist in archive and storage procedures of critical data.

1.5 During preventive maintenance operations, the Contractor shall clean and lubricate the system in accordance with manufacturer specifications. Cleaning shall include removing excess debris, oil, and grease from the work area and from the machine

1.6 At the end of each preventive maintenance visit, Contractor performance will be assessed by the COR and Government representative. Assessment of the Contractor will include quality of work performed and cleanliness of the work area and machine.

2.0 SERVICES SUMMARY (SS).

Performance Objective PWS Para Performance Threshold

Provide technical telephone support 1.2.1

Contractor will respond by telephone within two

(2) hours of being contacted by the Government representative

Ensure ARGUS system operation 1.2.2 ARGUS system returned to operational status within 48 hours after arrival of service technician

Maintain system cleanliness 1.5

No more than two (2) deficiencies per preventive maintenance visit

3.0 GOVERNMENT FURNISHED EQUIPMENT AND SERVICES. The Government will provide compressed air and use of maintenance work stands or ladders as needed.

4.0 GENERAL INFORMATION.

4.1 Access to Government Facilities.

4.1.1 The Contractor will be escorted by Government personnel at all times, during all maintenance service and repair visits, while on Robins AFB. The Air Force has mandated visitors, to include all non-DOD cardholders, to consent to a check of their criminal history prior to being allowed access to installations. The check is similar to a driver’s license check and is conducted at the Visitor Control Center located by the Main Gate to the base.

4.1.2 The Contractor shall ensure Contractor personnel who require access to Robins AFB or other Government facilities comply with the security procedures of the facility.

4.2 Place of Performance. Services shall be performed in building 323 at Robins AFB.

4.3 Schedule. The on-site services will be performed between the hours of 6:30am and 3:15pm

Monday through Friday, excluding federal holidays and energy days observed by Robins AFB.

4.4 Essential Services During Crisis. The Functional Director for CMXG has determined in writing that this requirement is not Mission Essential in accordance with AFI 10-403, para.

1.9.1.33, Deployment Planning and Execution, and DFARS 237.76, Continuation of Essential

Contractor Services.

4.5 Green Procurement Program (GPP). The Contractor shall comply with the Green

Procurement Program in accordance with Federal (EO 13423) and DoD and AF (GPP) policy.

Green Procurement is the purchase of environmentally preferable products and services. These products are preferred because they conserve resources, create less pollution and waste, or eliminate health and safety risks. The Green Procurement Program (GPP) includes these mandatory components:

(1) Recycled content products, also known as Comprehensive Procurement Guideline

(CPG) Items: http://www.epa.gov/cpg/products.htm

(2) Energy Star® and energy-efficient products; energy efficient standby power devices:

http://www.eere.energy.gov/

(3) Bio-based products: http://www.biobased.oce.usda.gov/fb4p/

(4) Non-ozone depleting substances: http://www.epa.gov/ozone/snap/lists/index.html

4.6 Environmental Management System (EMS). Any Contractor employee working on

Robins Air Force Base will require EMS training. The prime Contractor is responsible for ensuring that all subcontractors comply with this requirement. The Base Civil Engineering

Group Environmental Management Office provides computer-based training.

https://geobase.robins.af.mil/emstraining/EMSTrainingOptions.aspx. For questions concerning this training, contact 78 CEG/CEVP, 926-1197 ext. 134 for assistance.

4.7 Contractor Safety Program.

4.7.1 The Contractor shall establish and maintain an acceptable safety program in accordance with their accepted Safety and Health Plan. No more than two (2) Class C mishaps per contract year and Zero (0) Class A or B mishaps will be tolerated. All changes to the plan must be submitted in writing and approved by the Government via the DD 1423

Data Item Number Data Acquisition Document Number DI-ENVR-81375 for Environmental

Health and Safety Plan to receive the Contractor's Safety and Health Plan Update.

(CDRL A001, DI-ENVR-81375, Environmental Health and Safety Plan)

4.7.2 The Contractor shall notify the WR-ALC Safety Office by telephone at (478)-926-

1708 during duty hours and (478)-926-3567 after hours, within four (4) hours after all mishaps or incidents for damage to DoD property and employee injuries. A written or email follow-up of the mishap/incident notification shall be sent to the Contracting Officer’s

Representative, the Procurement Contracting Officer (PCO) or the Administrative

Contracting Officer (ACO) within three (3) calendar days of the incident. The Contracting

Officer’s representative will forward it to the Safety Office. The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap. Mishap notification shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name, and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Impound Authority Name and Phone Number (as applicable)

g. Nomenclature of equipment and personnel involved in accident/incident

h. Corrective actions (taken or proposed)

i. Other pertinent information

(CDRL A002, DI-SAFT-81563 NOT 1, Accident/Incident Report)

4.8 Contractor Manpower Reporting. The Contractor shall report ALL Contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for the Engineering Data Support Services in a secure data collection site. The Contractor is required to fill in all required data fields at http://www.ecmra.mil.

4.8.1 Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY) which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

4.8.2 Reporting Period: Contractors are required to input data by 31 October of each year.

4.8.3 Uses and Safeguarding of Information: Information from the secure web site is proprietary in nature when the contract number and Contractor identity are associated with the http://www.ecmra.mil/ direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

4.8.4 User Manuals: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for Government personnel and Contractors are available at the Army CMRA link at http://www.ecmra.mil.