Questions_ _Responses(P2)_08.31.2015.pdf

502d Contracting Squadron Combined Synopsis/Solicitation

Removal of Existing Computer Equipment Solicitation No. F2MTME5133AW02 JBSA-Fort Sam Houston, TX 78234

Amendment 01 -- Questions & Responses (Part 2 of 2)

Submitted August 31, 2015

Reference Questions Responses

PWS

1. DESCRIPTION

OF SERVICES /

GENERAL

INFORMATION

Contractor shall also replace damaged LAN cables with Government provided cables and perform cable management.

Question 1: Does government have any estimation on number of cables to be replaces?

At this time, there is not an estimation of cables to be replaced. However, there is a reasonable expectation more than 85% will need to be replaced.

PWS

1. DESCRIPTION

OF SERVICES /

GENERAL

INFORMATION

Contractor shall load a standard METC IMD student image with program specific software, deploy, configure and test 1600 new EUDs

Question 2: How many different images are there? And what is the Operating System?

There is only one image to be applied to all of the EUDs. The Operating System is Windows 7.

PWS

1. DESCRIPTION

OF SERVICES /

GENERAL

INFORMATION

The contractor shall maintain daily records containing serial numbers of all hardware that is removed and deployed. Also, provide a daily report to the GPM.

Question 3: Is it contractor’s responsibility to provide ticketing/tracking application or government already has a system in place for contractor to use?

It will be the contractor’s responsibility to provide the information requested, in a format the meets the predefined areas of interest.

PWS

1.1.3. Hard drive

removal from old EUDs:

Hard drives will be removed, cataloged by serial number into a database, and turned over to GPM for proper disposal.

Question 4: Does government already have a database in place or is it contractor’s responsibility to develop a database?

It will be the contractor’s responsibility to provide the information requested, in a format the meets the predefined areas of interest.

PWS

3. Place EUD in Active Directory

Contractor shall then add EUDs to NASW Domain

Question 5: Is it contractor responsibility to run Group Policies (GP) manually or GP are pushed automatically?

GPs are normally pushed automatically. However, when placing new systems on the domain the gpupdate /force command must be run.

PWS

4. EUD Function Check

Contractor shall log onto the new EUD as an end-user, not as admin, and do a complete function check on EUD.

Question 6: Do all end users have same username/password?

No. The contractor will be given an end-user login in order to meet this requirement.

PWS

2. SPECIAL

REQUIREMENTS.

Common Access Card (CAC) access for testing will be required to complete these functions.

Question 7: Is expectation for contractor to already have CAC, or will government sponsor?

The government will sponsor the CAC for the period of this project.

PWS

2. SPECIAL

REQUIREMENTS.

Administrative network access is required; therefore, the Contractor personnel working on this requirement shall be Information Assurance Technician (IAT) Level 1 certified and qualified to gain administrative access to the LAN.

Question 8: Would government consider X years of experience in similar work for the substitution of certification?

Under the requirements of DOD 8570.07-M, years of experience is not able to be substituted for Information Assurance Technician Level 1 certification requirements.

PWS

3.11.1. Reporting

Period

Contractors are required to input data by 31 October of each year.

Question 9: Please provide period of performance, what is government anticipation to finish the 1600 deployments by?

10 Solicitation

2. Requirements

The removal process includes any unnecessary and damaged computer components

Question 10: Is it contractor’s responsibility to dispose the computers after removing the hard drives? Or just delivered to Warehouse BLDG 4194?

All computers and hard drives will be delivered to bld 4194 and placed into storage as indicated by government employees/PM.

11 Solicitation

2. Requirements

Load and image the hard drive of each computer with a standard IMD that contains a program specific software.

Question 11: Please provide the list of the softwares to be installed post standard image load?

The below listed software will be provided along with the standard image:

MiPacs, DEVAA, MESA 2012, DCAM, UDR, FEDLOG, TEWLS, Lockdown Browser, QuestionMark Secure, DMLLS with Business Objects, CITRIX, SmartSync, Office2013 (w/o Outlook, ONLY Excel, Word and PPT), QuickTime, Java, FireFox, IE, IBM Lotus Form Viewer, and Connection Monitor 3.

Solicitation

2. Requirements

Upon completion of each EUD, it shall be installed, seated and operational for users

Question 12: Is there a requirement to install scanners, printers, card readers and etc.?

Not applicable.

Solicitation

3. Schedule.

Configure/Join/Function/Install Ne w Laptops includes labor, tools, sup plies and transportation to deploy, set, engineer, test, and provide war ranty.

Question 13: Please elaborate on warranty, what sort of warranty is required and on what?

Question 14: What supplies are anticipated from the contractor’s to provide?

1 year warranty shall be provide for the services portion (such as if a computer needs to be re-imaged or re-configured due to technical difficulties.

Providing a service

General MAC Addresses Question 15: Is MAC filtering enabled on your network, if yes, who will be responsible for recording and whitelisting of 1600 MAC addresses?

Section 1.3 number 3. Government Technicians will take care of this based on the EUDs computer names and location list provided by the contractor

General Level of effort Question 16: What is government expectation for number of resources required for the effort?

General Project Start Date Question 17: What is expected date for work to start? TBD

General Software certifications Question 18: Are all software certified and tested against the new standard images?

Current AGM will be provided to the contractor to place on the EUDs

General Windows security patches and updates

Question 19: Is assumption correct, windows security patches, java, updates are part of the standard images? Or is it contractor’s responsibility to apply patches and security updates during the deployment?

All patching will be done by Government Technicians.