ESBD_File_341605_HHS0013505 - Pre-Proposal Conference and HSP Training Slide Deck.pptx

HHS Cloud Fax Solution HSP Training Request for Offer No. HHS0013505 HHS Cloud Fax Solution January 2, 2024, at 10:00 AM CT

1/2/2024

Slide 1

Introductions Speakers

Lauren Contreras, Contract Administration Manager, HHSC Procurement and Contracting Services

Cheryl Bradley, HUB Coordinator

Slide 2

Topics Communication Schedule of Events Procurement Access Procurement Requirements Proposal Screening and Evaluation Reminders HUB Subcontracting (HSP) Training

Slide 3

Communication Sole Point of Contact All requests, questions, and other communication about the RFO must be made in writing to:

Lauren Contreras, CTCD, CTCM HHSC Contract Specialist 1100 W. 49th Street, Mail Code 2020 Austin, TX 78756 Email: Lauren.Contreras02@hhs.texas.gov

Information provided in response to questions asked during this webinar are for informational purposes only and don’t constitute official replies. Applicants are encouraged to submit questions asked today to the Sole Point of Contact for official response.

Slide 4

Communication Sole Point of Contact All communication related to the RFO must be directed to the sole point of contact, Lauren Contreras.

All communications between Respondents and other HHSC staff members concerning the RFO are strictly prohibited.

Failure to comply with these requirements may result in disqualification of the Respondent’s proposal.

Slide 5

Communication Sole Point of Contact

Exceptions to the Sole Point of Contact (RFO Section 3.3.3):

The only exceptions to the Sole Point of Contact is the HUB coordinator, Cheryl Bradley.

Should Respondents have questions regarding proper completion of the HUB Subcontracting Plan, (RFO Section 6.8) the HUB Coordinator may be contacted at Cheryl.Bradley@HHS.Texas.Gov.

Slide 6

Schedule of Events

Slide 7

Procurement Access HHSC will post all official communication regarding this RFO on the following website, including the Notice of Award:

Texas ESBD website at http://www.txsmartbuy.com/esbd

HHSC reserves the right to cancel this RFO, or to make no award if it determines such action is in the best interest of the State. HHSC may, in its discretion, reject any and all proposals or portions thereof.

Note: Google Chrome is recommended when navigating the Electronic State Business Daily (ESBD) website.

Include ESBD information on this page if applicable Slide 8

Procurement Access State of Texas ESBD Webpage The RFO and materials are posted to the State of Texas ESBD webpages at:

https://www.txsmartbuy.com/esbddetails/view/HHS0013505 It is the responsibility of the Respondent to periodically check the ESBD website All addenda, modifications, and changes to the schedule of events will be posted on ESBD website Note: Google chrome is recommended when navigating the Electronic State Business Daily (ESBD) website.

Page only needed for RFAs Slide 9

Procurement Access Submitting Proposal & Supporting Documents Options for submission:

Option 1-Online Bid Room Option 2- USB

HHS Online Bid Room U.S. Postal Service Express/ Overnight Delivery See Exhibit L, HHS Online Bid Room https://hhs.texas.gov/doing-business-hhs/contracting-hhs/hhs-online-bid-room HHSC Procurement & Contracting Services Bid Room Attn: Lauren Contreras P.O. Box 149166 Austin, TX 78714-9166 HHSC Procurement and Contracting Services Bid Room Attn: Lauren Contreras 1100 West 49th Street; Mail Code 2020,Building S Austin, TX 78756

Keep due date and time in red Slide 10

Procurement Access Submissions must be received by HHSC no later than:

January 26, 2024, at 10:30 a.m. CT

Submitting Proposal & Supporting Documents

Slide 11

Submission Requirements Items to submit for a RESPONSIVE offer:

Exhibit A: HHS Solicitation Affirmations Ensure the document is SIGNED.

2. Exhibit H: HUB Subcontracting Plan Reminder: A courtesy review of a Respondent’s HSP is available to assist Respondents in providing a complete responsive HSP and to determine whether any deficiencies exist, as per RFO Section 6.8 HUB Subcontracting Plan

3. Exhibit G: Cost Proposal This is a fillable form which must be completed.

Proposal Screening & Evaluation Evaluation and Award Process Initial Screening of Minimum Qualifications (see RFO Section 4.2.3) Responses which meet the Minimum Qualifications shall be consistently evaluated and scored in accordance with the evaluation criteria per Exhibit E, Evaluation Tool (See RFO Section 4.2.5)

Page only needed for RFAs Slide 13

Submission Reminders Read the RFO thoroughly and include all required documents.

Deadline to Submit Questions: January 5, 2024, at 5:00 PM Central Time Tentative Date Responses to Questions or Requests for Clarification Posted on ESBD: January 8, 2024 Deadline for Courtesy HSP Review: January 11, 2024, at 5:00 PM Central Time Proposals due: January 26, 2024, at 10:30 a.m. CT Late submissions will not be considered.

Slide 14

HHSC makes no guarantee of volume, usage or total compensation to be paid to any Respondent under any awarded Contract, if any, resulting from this Solicitation. Any awarded Contract is subject to appropriations and the continuing availability of funds.

HHSC reserves the right to cancel, make partial award, or decline to award a Contract under this Solicitation at any time at its sole discretion.

No Guarantee of Volume, Usage or Compensation

Leave due date and time in red Slide 15

It is highly encouraged, to submit for HSP review to HUB Coordinator, Cheryl Bradley prior to January 11, 2024, at 5:00 PM Central Time.

It’s strongly recommended to use this resource as an incomplete or incorrect HSP can result in a non-responsive proposal.

HSP Courtesy Review

Slide 16

All questions must be submitted in writing to the Contract Specialist at: Lauren.Contreras02@hhs.texas.gov Refer to RFO Section 3.3.4, for the format of submitting questions.

Do not submit questions in PDF, do not password protect.

Reminder: All additional questions, requests for clarification, etc., are due in writing no later than January 5, 2024, by 5:00 PM Central Time.

Questions

Slide 17

Historically Underutilized Business (HUB) HUB Subcontracting Plan (HSP) Training

Slide 18

Agenda

HSP Method Options Required HSP Pages Method V: Section 3 GFE Attachment A GFE Attachment B Additional Information Special Reminders HUB Contact Information

The agenda for this HSP training is as follows:

Review the various subcontracting options and understand their differences.

Go over the 3 required HSP pages.

Address the self performing justification section.

Provide important information related to the 2 Good Faith Effort (GFE) Attachment forms and which HSP methods require which form.

Cover additional HSP information, special reminders, as well as the HUB Program Contacts.

Slide 19

Responses that do not include a completed HSP shall be Rejected pursuant to:

TGC §2161.252(b) and

34 TAC 20.285

Both the Texas Government Code and the Texas Administrative Code provide the requirements of the statewide HUB Program. Accordingly, all responses that do not have a completed and compliant HSP shall be deemed non-compliant or rejected and that’s company’s bid will no longer be evaluated nor awarded the contract.

Slide 20

HSP Method Options

Contact 3+ HUBs & 2 minority/trade organizations in writing.

V: Self Performing Contractor performs all work with own resources. No GFE Attachment.

Discussing your options for preparing a completed and compliant HSP: There are currently 5 different HUB subcontracting options and we will discuss each in detail, starting with Method 1.

Method 1 – Subcontracting to ALL certified HUBs. 100% of your subcontracting opportunities will be performed using only HUB vendors. You may have one active HUB vendor or multiple, but this method doesn’t allow you to use any subcontractor that is not an active HUB vendor (at the time of the solicitation).

Method 2 – is utilizing an approved Mentor/Protégé relationship where the HUB protégé (a active certified HUB only) is being used for one or more of the subcontracting opportunities. The M/P agreement has to be already approved and posted onto the CPA’s website. Please include a copy of the M/P agreement along with your HSP as supporting documentation.

Important: If you will be using other non-HUB subcontractors as well to fulfill the contract, you will be required to perform the Method IV: Solicitation Method to fully comply with the HUB requirements for those subcontracting needs your protégé is unable to provide.

Method 3 – allows you to use both HUBs and non-HUB subcontractors. However, you must meet or exceed the HUB subcontracting goal with currently certified HUB vendors. Note this method does not require the 7 working day notifications.

If your company plans to subcontract with both HUBs and Non-HUBs, and the HUB utilization equals to or exceeds the HUB goal on the contract, then you are able to utilize this method to comply with the good faith effort requirements.

Now there is an exception, HUBs that your company has been under ONE continuous contract of five years or more cannot be counted towards meeting the HUB contract goal. Let me clarify this further, because respondents often get confused with this part. So if you use a HUB vendor in multiple contracts during the five years period, these HUB business MAY be counted, because it was in multiple contracts and NOT ONE continuous contract. Please if this part is still confusing to you, reach out to the HUB Coordinator for further assistance.

To prepare your HSP packet for either Method I or III, you will need to have the HSP form fully completed, an Attachment A form fully completed for each subcontracting item noted on page 2 of the HSP and a copy of the HUB vendors’ CPA CMBL/HUB Directory profile as supporting documentation.

Slide 21

HSP Required Pages

Method 4 – is the solicitation method and it is when the respondent is not using all HUBs and the HUB subcontracting contract goal will not be met.

With this subcontracting option comes the most amount of paperwork as well as the documentation to demonstrate compliance with the Good Faith Effort Requirements to include HUBs in each subcontracting opportunity your company will be outsourcing to complete the contract.

The solicitation method requires the prime respondents to contact a minimum of 3 HUBs and 2 Minority/Trade organizations for EACH subcontracting opportunity. Note there is a Subcontractor Notification Form included in the HSP documents that is optional to use. If you choose not to use the CPA optional form, please ensure you provide the following information in your communication.

The notification must contain enough information so that the HUB is able to submit a bid, or a location where the solicitation or specifications are located for review, such as a link to the ESBD posting or a plan room. It also must provide information of insurance and bonding requirements (if applicable), the respondent point of contact in case the HUB has any questions regarding the solicitation and needs to contact the respondent, and a due date that provides the HUB at least 7 working days to respond.

The notification must be in writing and the following submission are acceptable:

*Email notifications: you will need to include your sent emails to include the email address, date & time when it was sent, and any attachments, *Fax notifications: please ensure your fax log shows all the faxes were successfully sent, or *Certified letters: The confirmation receipts of the certified letters must document when the information was delivered and received.

Now lets discuss the 7 working days requirement in detail. Pay close attention to this so that you comply with this important time critical requirement. You must allow both the HUBs and the HUB trade organizations or the business development centers at LEAST 7 WORKING DAYs to respond. This means you do NOT count the day the solicitation was sent – this is considered day zero. Weekends are not applicable, and state and federal holidays are not applicable either towards determining the 7 working days response time. The due date cannot be after the date the solicitation is due at the agency. So if you will be utilizing the solicitation method, it is best to start immediately to ensure you have ample time to meet this time critical method.

To prepare your HSP packet for this method, you will need to have the HSP form fully completed, an Attachment B fully completed for each subcontracting opportunity noted on page 2 of the HSP. All supporting documentation previously discussed above. In addition, a copy of each HUB vendors’ CPA CMBL/HUB Directory profile as supporting documentation.

Note, Using all HUBs, or Meeting or Exceeding the HUB Contract Goal methods do NOT have this time critical requirement, and less paperwork is required to comply with those methods.

Method 5 – or when No subcontracting whatsoever or Self-Performing the entirety of the contract work. Your company will be using ALL of your own resources, staff (W-2 employees), equipment, materials, etc., However, please do be aware that you will need to provide a high-level overview of how exactly your company can perform all the necessary parts and pieces.

This is the only option that does not require an additional Good Faith Effort Attachment form to be completed… However, please do see slide 7 regarding the justification section.

Slide 22

HSP Required Pages Continued All subcontracting method options require:

Page 1, Section 1: Respondent & Bid Information

Page 2, Section 2: Respondent's Subcontracting Intentions

Yes – fill out part b., c., & d (if applicable) No – see next slide/Section 3

Page 3, Section 4: Affirmation signature

No matter which of the 5 subcontracting methods you select, there is information all prime respondents must identify on their HSPs.

The actual HUB Subcontracting Plan is only 3 pages, although there is important information:

Contractor/Company information = Section 1 Subcontracting intentions = Section 2 Binding signature, = Section 4 all respondents need to complete. We ask that you either type or print legibly on these particular pages.

Page 1, Section 1 or Contractor/Company information

The 1st page of the HSP will include details related to the specific procurement including the established HUB subcontracting goal. Do take note of this information.

The lower part shows: Section 1, where the required Contractor/Company information should be listed. Please include 1 or more company POCs with their name, phone number and email address where the HUB team can reach out to if we need additional HSP information.

Section 2 or the Prime Vendor’s Subcontracting Intentions (Page 2 of the HSP) is a very important page and needs to be filled out completely. Please list your company name and solicitation # at the top of all HSP or HUB related documents. All bidders must indicate their Subcontracting intentions listed in Section 2a.

Companies with identified Subcontracting Methods 1-4 will mark “Yes” and continue to the next Section 2b. This particular page will directly correlate to the Good Faith Effort Attachment forms, which we will discuss later during this training.

All subcontracting opportunities identified would need to be listed out via a description of the overall work here in this particular section. An example would be: Transportation or delivery of materials/goods, or even professional services. These 2 examples would be listed separately on item number 1 and 2 respectively.

Additionally, the subcontracted work’s anticipated percentage of the entire contract award need to be included along with if the work will be performed by an active Texas HUB or non-HUB.

Please do note: There are 2 columns for utilizing active HUBs. The 1st column would be filled out if your company does Not have a continuous relationship (5 years or longer) with the active HUB, while the 2nd column is when your company does have an existing relationship of more than 5 years. This was discussed previously in the presentation. If you have questions, please contact the HUB Coordinator for guidance.

Once all subcontracted opportunities and related information have been filled in on here, then please combine and total up all columns at the bottom of Section 2b.

The HUB subcontracting goal is significantly relevant to this section and which of the subcontracting methods you have identified.

There are some additional Yes or No checkboxes that your company’s may need to address. This is based on which subcontracting method your company has chosen. Refer back to the Quick Checklist.

Your company may not know the exact details for this particular section in the early stages of the procurement response or HSP development, so you may wish to fill this out closer to the HSP and/or bid submission date, but please do remember to fill it out.

Only if no subcontracting will be performed under Method 5: Self-Performing would you answer No to Section 2a. and jump directly to the 3rd page of the HSP.

Page 3, Section 4 is the affirmation or Binding signature Additionally, all respondents must fill out and sign the Affirmation Section 4 on the bottom of page 3: as this is a binding signature.

Noting the Section 3 above the signature portion is for the self-performing justification only, which is covered on the next slide:

Slide 23

Method V: Section 3

The Prime contractor performs ALL work-related activities Equipment Materials Supplies Transportation Delivery W-2 Employees Agency may request additional information.

Method 5 or No subcontracting whatsoever is otherwise known as when Self-Performing the entirety of the contract work. This is where prime respondents will provide a high-level overview on how exactly they can perform all aspects of the scope of work for this individual solicitation regarding their own W2 employees, all the necessary materials and equipment the company already has in their possession, and if any specialized or required licensing or services are needed it will be provided in-house and not be any 1099s or teaming partners.

Please do not submit a 25 page capability statement. The space in this section should be adequate to provide an understanding on how your company can fulfill the needed aspects of this particular procurement only.

Do be aware, if not enough information is provided on your final HSP the HUB team can request a clarification. These clarification requests have a very short response time, usually by the Close of Business Day of the day of the request, so it is best to submit a completed HSP or request an HSP Courtesy Review prior to the proposal submission.

This will identify any deficiencies that you may be able to correct. Just remember to allow appropriate time in case you will need to go use Method IV Solicitation (7 working day, etc.). If you have questions regarding any part of the HSP, feel free to contact one of our HUB team members for assistance and the earlier the better.

This is the only option that does not require an additional Good Faith Effort Attachment form to be completed…

In the event that your company will be utilizing another subcontracting method we will review these Attachment forms next.

Slide 24

GFE Attachment A Contractor Name / Solicitation # Subcontracting Opportunity

3. Subcontractor Selection Company Name

TX HUB: Y/N

TX VID or Federal EIN # *“TBD” is NOT acceptable

Method I or III:

This slide is a representation to the Good Faith Effort or (GFE) Attachment A, which is listed as Page 1 of 1. (So no backside to fill out if utilizing this particular form.) This GFE Form is strictly used for 2 out of the 4 Methods, which require it. If you remember, Method 5 does not require any GFE. 1 good way to remember which Form goes with Which Method is by this:

Attachment A is for Odd #d Methods:

Method 1 – Subcontracting to ALL certified HUBs

Method 3 – Subcontracting to both HUBs and Non-HUBs

Steps 1-3 demonstrate the required fields to be filled out:

3. The selection of the subcontractors:

You MUST mark Y/N to identify if the subcontractor is a TX Certified HUB, include the subcontractor’s Tax Identification Number, either the Federal EIN or the Texas Taxpayer Identification Number.

If you are able to find this information online anywhere, please do contact the company directly to obtain this information. Some companies do change information and it can be overlooked. It is ALL about the Details, when it comes to showing a GFE.

The $ amount is an estimate to contract out for each item.

The % information is determined by each associated subcontracted opportunity’s expected subcontracted dollar amount divided by the total contracted dollar amount.

Slide 25

GFE Attachment B - Written Notices:

*Minimum 7 Working days.

*Supporting documents (email, fax, etc.).

Method II or IV:

3+ "Active" Certified HUBs 2 Trade Org./Bus. Development Centers

Now the GFE Attachment B is for the even Method numbers, which is listed as Page 1 of 2. Meaning there is a backside to fill out for this particular form.

This GFE Form is strictly used for: Even #’s Methods:

Method 2 – Utilizing an approved Mentor/Protégé relationship (Note when utilizing additional subcontracting items that the protégé is unable to provide, you will be required to use Method 4 for the additional items, if not all of the subcontractors are HUBs) Method 4 - Subcontracting to both HUBs and Non-HUBs

The item number and description, which is the same information as listed on page 2, Section 2b of the HSP. Since each item # & description were listed on separate lines, then you MUST Submit this form for each of those areas of Subcontracting. So if you identify 10 opportunities to contract out, then you Must include 10 GFE Attachment B (front & back completed).

Don’t 4get to answer Section B2 regarding the Mentor-Protégé program as a Y/N (listed as step #3 in this slide), as that is another item that can get overlooked if you are utilizing Method 4.

The bottom ½ of the page: Section B3, which is listed on the right side of this slide – Notification of Subcontracting opportunities of the HUBs & HUB trade organizations and/or business development centers, is a very important aspect and often is the cause for HSP non-compliances:

You will need to provide documentation with dates on when the Notice was sent out as well as if any responses were collected for both the HUBs and Minority/Trade Orgs.

Proper Documentation such as emails, including confirmation delivered receipts, fax confirmations, and certified letters show your company did perform their due diligence and GFE. These 3 methods are the ONLY types of documentation allowed…

Now this is applicable to all respondents HUB and Non-HUB, when contacting the HUBs and minority/trade organizations you MUST include the scope of work, any bonding/ins. Requirements, specific qualifications/certifications, and such. An Optional Subcontracting Notification Form is included with the HSP forms in the solicitation, which you can use if you would like

**If you fail to contact HUB vendors as required, or provide them at least 7 working days to respond, Your Response will be rejected and cannot be considered for a contract award under Texas Administrative Code. If you are having difficulties locating HUBs on the CMBL to solicited, please contact the assigned HUB Coordinator for assistance. If it is found that HUBs are not available in the CMBL or the HUB Directory, you will need to submit supporting documentation that you acted in good faith to comply by including screenshots of the online research search results.

******Now Quick Question: If your company is HUB certified – Do you still have fill out a GFE effort Attachment B form?

If you are planning on Subcontracting ANY portion of the work, then YES!

If the HUB respondent will not meet or exceed the established HUB contract goal or be utilizing HUBs for all of their subcontracting needs, it is required that your company still search out 3+ HUBs and 2+ Minority and/or Trade Orgs. Just like all other respondents!!! In addition, you cannot count any portion you are performing towards the HUB subcontracting goal.

Now the selection of the identified subcontractors of this Attachment B are listed on the next slide-

Slide 26 1/2/2024

GFE Attachments B -

Method II or IV:

Company Name Texas Certified HUB (Y) or (N) Texas VID or Federal EIN # Note “TBD” is NOT acceptable

*Please provide justification for all Non-HUB Subcontractors

Contractor Name / Solicitation # Subcontracting Opportunity

3. Subcontractor Selection

Page 2 of the GFE Attachment B

Steps 1-3 demonstrate the required fields to be filled out: (Steps 1 & 2 are the same as on the front side of this GFE attachment and should match.)

Step 3 is extremely important: The Selection of the Subcontractors.

Again: You MUST mark Y/N if the subcontractor is a TX Certified HUB; Note, only certified HUBs listed, including their Vendor Identification # otherwise known as VID or Federal EIN.

Document the estimated Dollar Amount and Percentage for each subcontractor that will be utilized. Omitting this information may result in non-responsive response.

Just a reminder: the percentage is determined by each associated subcontracted opportunity’s expected subcontracted dollar amount divided by the total contracted dollar amount.

***Under Section c. at the bottom of the page, is where you are to provide an explanation as to why any Non-HUBs were chosen over HUBs.

Examples of acceptable responses are: no responses were received from HUBs, pricing was not best value, etc. Your response should not have indicated you did not act in good faith to provide HUBs a genuine opportunity.

Slide 27

Additional Information Subcontracting method options I-IV require:

HUB Vendor Profiles on CMBL/HUB Directory

HUB’s VID# Contact information “A” = Active status Expiration date

Written GFE notification (Method IV only)

The next few slides will cover these HSP requirements additional information and special reminders.

Documentation, along with the HSP, showing your company’s Good Faith Effort is required in order to be deemed compliant.

Regardless of the good faith effort method utilized to comply with the State of Texas HUB requirements, you are required to submit a copy the HUB vendor Profile from the CMBL or the HUB Directory for each HUB vendor you solicited or selected in your HUB subcontracting Plan as supporting documentation. These profiles are necessary to substantiate that the HUB vendor was a currently active HUB at the time of the solicitation, as well as provide additional information you will need to fill out your documentation.

For Method 4: (which does require the most documentation) (You must send out written notices to a minimum of 3 active HUBs and 2 minority/trade organizations for EACH Subcontracting opportunity identified)

Please contact us in the HUB Office, if you have any questions regarding these crucial details as we are a resource for you to utilize.

NO changes to the HSP by the Respondent, can be made until after Contracts are awarded. The HUB Program Office must be notified immediately and in advance in order to receive approval of the HUB Subcontracting Plan.

The HUB Program Office will contact the awarded contractor requesting their participation in a Post Award Meeting once the contract has been awarded.

Slide 28 1/2/2024

Special Reminders

Review HSP Checklist for guidance.

Check the Solicitation HUB Subcontracting Goal %.

Choose an HSP method & provide documentation.

The Commodity Book is the only resource for NIGP or class/item codes.

The CMBL/HUB Directory is a resource to seek out certified active Texas HUBs.

HSP Courtesy Reviews are available upon written request.

No HSP changes are allowed until after contract award.

Here are some important reminders to keep in mind:

The HSP Checklist is your 1st step in HUB resource. It will tell you exactly which HSP sections are required in order to submit a compliant HSP.

The solicitation’s HUB subcontracting goal will depend on the procurement’s information. (State the goal for this specific procurement/solicitation…) Responding entities must choose a HSP method and provide proper and complete documentation. Please remember, if a notification to solicit HUBs is required it must be in writing (Email, Fax, Certified Letter).

The Commodity Book will provide information on obtaining class/items code or NIGPs necessary to seek out potential subcontractors.

Where would you go to determine if a company is a Texas Historically Underutilized Business (HUB) and see if they are active or not? The Comptroller of Public Accounts (CPA)’s Centralized Master Bidders List (CMBL) has a HUB directory associated with it which will provide this information.

Additional resources, such as courtesy reviews and HSP trainings, are available upon written request.

Once your final HSP is submitted it can not be revised or updated until after the contract is award. If you filled out the HSP portion incorrectly it will disqualify your company’s bid, so please contact us with any HSP related questions prior to the bid submission due date.

Slide 29

HUB Contact Information hhschuboutreach@hhs.texas.gov

(512) 406-2570

*Active solicitation HSP questions contact designated HUB Coordinator.

If you are requiring information on an active solicitation, please contact the designated HUB Coordinator otherwise this is the contact information for our HUB outreach email box and our main phone line if you have any additional HSP related questions this training did not cover.

1/2/2024

HUB Coordinator Contact Information

Cheryl Bradley

Cheryl.Bradley@hhs.texas.gov

If you are requiring information on an active solicitation, please contact the designated HUB Coordinator otherwise this is the contact information for our HUB outreach email box and our main phone line if you have any additional HSP related questions this training did not cover.

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