Ed Sights Sole Source Justification.pdf

This document is a Sole Source Justification form from New Mexico State University Procurement Services for a service contract with EdSights, Inc. The procurement is for a Retention Solution service with a total dollar amount of $99,750, covering the term from 1/1/2026 to 12/31/2026. The request is specifically for a unique student success platform in higher education that utilizes conversational AI over text messaging to generate real-time persistence insights.

The justification for sole source procurement is based on EdSights being the only student success platform that combines specific capabilities, including proprietary AI-driven risk identification for at-risk students, automated high-impact outreach recommendations, analysis of institutional trends, escalation of crisis messages, and provision of a trademarked Student Voice Score to measure student sentiment. The procurement follows NMSU's Business Procedures Manual and Procurement Code, with the request initiated by the IT Fin Ops department and approved by the department head and official procurement representatives.