EAP SOW FY23.pdf

SOW

FY23 Employee Assistance Program Services for the Connecticut Army National Guard

(CTNG) Dual-Status and Title 5 Civilian Federal Employees

Rates must be quoted per employee per month. Army has approximately 460 employees.

Billing must be 12 separate units and billed monthly for the 1 year contract.

EAP with integrated work life services and web access to services must be provided for employees and their family members.

EAP Services: Local in-person EAP assessment, counseling and brief treatments (at least eight

(8) free sessions, per issue, per employee/family member per year), and referrals for additional services to employees with personal and/or work-related concerns such as, stress, financial issues, legal issues, family problems, office conflicts, and alcohol and substance abuse disorders.

Counselor must be within 30 miles of employee’s residence or workplace (employee’s choice).

EAP counselors must be available to assist with, at a minimum – relationships, problems with children, substance abuse, stress, anxiety, depression, job pressure, marital conflicts, grief and loss, empty nesting. Counselors must be at least one of the following: LSCW, LCP, LCPC, Doctorate level provider or LMHC and must be licensed in the state they are practicing in. (i.e. A counselor may provide assistance in Springfield MA to an employee who resides in Enfield CT, as long as the provider has a MA license.)

Referrals to community resources to supplement EAP counseling to include referrals for the treatment and rehabilitation programs and services on alcohol and substance abuse to employees.

Critical incident response services: management consultation and prompt on-site services to lessen the impact of traumatic events (telephonic consultation unlimited; on-site CISM services are available for a set hourly rate)

Work-Life Services-

Family care services: prescreened referrals for child care, adoption, elder care, relocation, home repairs, education, pet care and personal convenience services

Legal services: Unlimited phone information on legal issues by staff attorneys; free 30-minute assessment and discounts when in-person representation is necessary

Financial services: Unlimited phone information on financial issues by staff CPAs and CFPs

Program Administration Services:

Toll-free access 24 hours a day, seven days a week, to counseling and crisis intervention by licensed clinicians

Must provide online interactive services

Must provide information on drug and alcohol prevention

Unlimited program utilization

Program literature—promotional brochures, wallet cards and semiannual posters and fliers available at request to program administrator.

Program evaluation, reporting and account management

Additional training is available for a set hourly rate.