SOW_for_Snow_Removal_2016.docx

Statement of Work for Snow Plowing and Removal

1. Introduction The contractor shall furnish all supervision, labor, materials, supplies, transportation, and equipment to provide efficient snow plowing and de-icing services at the National Weather Service (NWS), Weather Forecast Office located at 728 and 732 Woodlane Road, Mt. Holly, NJ 08060. Paved parking lot area is approximately 11,600 square feet. Paved walkway area is approximately 1,850 square feet.

The contractor and employees shall meet all State required licensing and insurance for equipment being used. Also, the contractor shall perform the required service complying with the Occupational Safety and Health Act (OSHA), Federal Clean Air Act, and all Federal, State and Local Codes. The C&A requirements of clause 73 do not apply and a Security Accreditation Package is not required. The service dates to be covered by the contract will be a 5-month period from November 25 through April 30 of each season.

It is the responsibility of the contractor to comply with all applicable State and Federal laws governing the health and safety of its employees, including all regulations promulgated under the OSHA. Such compliance shall include, but not be limited to, ensuring that all employees are properly trained for the work to be performed and have been supplied with all necessary protective and safety equipment.

The contractor should be aware and bid accordingly to the average amount of snow fall for the area.

2. Work to be Performed Equipment, materials, and furnished personnel shall be consistent with the best industry standards for snow plowing services. Snow plowing services will be considered “automatic” and “on-call”. The intent of this requirement is to remove all snow from roadways. The contractor may have to perform snow plowing more than once during a snowfall period to keep up with the accumulation of snowfall. The contractor will decide how to use his/her resources to meet the specified outcome.

The contractor shall perform snow removal when a new snow accumulation of two (2) or more inches occurs and continuously through the storm (every additional two inches), or upon request by the NWS. The contractor shall report within two clock hours when two inches of snow has accumulated. If the snow falls during the late night hours, the contractor shall report by 5:00 AM. When requested, the snow removal shall be performed within two (2) hours of the request, or at a time agreed to by the NWS.

The contractor will monitor the snowfall amounts in the area and provide snow removal service whenever accumulation has exceeded the two (2) inch depth criteria. The WFO operates 24 hours a day, seven days a week, and provides critical public safety services. Therefore, snow plowing and de-icing must be sufficient to provide continuous access to the office. Contractor is required to plow and/or de-ice paved areas for any ice accumulations or when ice melt occurs. Every reasonable effort shall be made to keep sidewalks open to provide continuous access to the office. In some cases, equipment shall be moved on site and will be on stand-by. This will aid the Contractor to provide quick response time at the site. Attention shall be paid to keep dumpsters, walkways, fire hydrants, drive-in ramps, and loading docks clear of snow. Every reasonable effort shall be made to off load snow on the low site of the site to prevent melt off from freezing on cleared pavement.

In addition, upon completion of the snowstorm, remaining snow shall be removed from sidewalks without additional noticeby the Government. Attention shall be paid to steps, landings, and emergency exits. At the completion of snow removal operations, the Contractor shall apply de-icing material to streets and parking lots to aid in traction. At the completion of shoveling operations, de-icing material shall be applied to sidewalks, steps, and landings. Contractor shall not use sodium chloride which is highly corrosive and also damaging to concrete and vegetation.

If an emergency situation occurs and snow removal is needed to reach the site, the NWS will inform the contractor and the contractor will need to elevate the priority of the NWS snow removal request.

Any damage resulting from the contractor’s actions to NWS or other property while conducting snow removal operations on behalf of the NWS will be reported to the NWS within 24 hrs.

6. Performance Period Service Dates

Base Period: November 25, 2015 through April 30, 2016 Option Period One: November 25, 2016 through April 30, 2017 Option Period Two: November 25, 2017 through April 30, 2018 Option Period Three: November 25, 2018 through April 30, 2019 Option Period Four: November 25, 2019 through April 30, 2020

7. Priority List The contractor shall meet with the NWS designee to establish the priorities for starting snow plowing and removal services at the start of each season. Regular meetings may also be necessary during the snow season to review the contractor’s performance or make necessary adjustments in the priorities for snow plowing and removal services. The priority of snow removal can and may be dictated by the NWS designee.

8. Equipment Operation and Responsibility

The contractor shall be responsible for the safe, careful and efficient operation of equipment and all equipment shall be maintained in good operating condition. The breakdown of equipment shall not relieve the contractor of the responsibility of providing snow removal services. All equipment and personnel operating under the terms of this contract shall be in full conformance with Federal and State regulations. The government is not providing or responsible for any equipment or materials.

9. Responsibility for loss, damage, death, or injury

Except as otherwise provided by law, the Government will not be responsible for the loss of, or damage to the contractor’s equipment, or death of or injury to the contractor’s personnel, or for the death of, or injury to persons or for damages to property resulting from contractor’s negligent performance under this contract. The contractor shall be responsible for all damages to persons or property that occurs as a result of his fault or negligence, or the fault or negligence of his employees or agents, while performing the requirements of this contract.

10. Conformity

If any of the services do not conform to the contract requirements, the Government may require the contractor to perform the services again in conformity with the contract requirements, at no increase in contract amount. If the defects in services are not corrected by performance, the Government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

If the contractor fails to expeditiously take the necessary action to ensure that further performance will be in conformity with contract requirements, the Government may terminate the contract for default.

11. Billing

The contractor will bill on a monthly basis in arrears for the service provided. The contractor will be paid for actual services performed. If no snowfall occurs during the period of performance the Government will not incur any fees.

Invoices from the contractor will be submitted to the NWS on a monthly basis, and will be addressed to the NWS at the address below.

Eugenia Corder National Weather Service 732 Woodlane Road Mt. Holly, NJ 08060

(609) 261-6602 Eugenia.Corder@noaa.gov

12. Supervisor and Contractor Personnel Within five (5) days of the contract start date, the Contractor shall submit, in writing, the name of the Supervisor. The Contractor shall supply telephone, cell phone, and/or pager number to Gary Szatkowski, the Point-of-Contact, for use in contacting the Supervisor. The supervisor shall conduct overall management coordination and shall be the central point of contact with the Government for performance of all work under this contract. The supervisor shall be authorized to receive any notices of deficiency in contract performance. The notices may include, but not be limited to, the following: non-performance of work, deficiencies in work performed and notices of proposed payment deductions due to the above. The Site Manager shall be available weekdays, between the hours of 8:00 AM and 3:00 PM, within 45 minutes, to meet at the facility to discuss problem areas.

One supervisor must be provided by the Contractor to accomplish snow removal in accordance with best practices of the industry and shall provide proper supervision of all jobs. Directions of snow removal will be coordinated with the NWS designee as needed, however, detailed instructions for carrying out such directions will be the responsibility of the supervisor. In all respects, the Contractor is responsible for the work being performed.

The supervisor shall be required to provide and wear a working cell phone and respond to calls from the Government representative. Numbers shall be furnished to the appropriate field office prior to any work being performed under this contract. The supervisor must be able to speak, read and write in English.

All personnel employed by the contractor shall be experienced in the type of work involved and familiar with the specifications of this contract.

The Contractor is required to provide necessary and on-going tenant relations or customer service training for their employees.

Contractor personnel shall conduct all operations in such a manner as to minimize any inconvenience in the use of the facilities to the occupants.

13. Contact List

The Contractor must submit the names, telephone numbers and cell phone numbers to be used as a 24 hours, seven day a week contact point. Likewise, the Contractor may contact the NWS designee to plan the snow removal.

14. Service Delivery Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Remove Snow & Ice.

Prevent accumulation. Ensure paved areas are safe for vehicle or pedestrian traffic.

No more than 3 customer complaints per service month.

Emergency Services.

Work required by an order is satisfactorily completed.

100% of the time.