DRAFT STATEMENT OF NEED - DIR-22-0011-0012.docx

U.S. CENSUS BUREAUSTATEMENT OF NEED

ONLINE SUBSCRIPTION FOR STOCK IMAGES, GRAPHICS AND VIDEO

BACKGROUND

The Census Bureau serves as the leading source of quality data about the nation's people and economy. The role of the Census Bureau’s Public Information Office (PIO) is to gain positive coverage of U.S. Census Bureau programs, people and products. The Public Information Office (PIO) offers a variety of services to help publicize Census Bureau materials, products and services including data releases, tip sheets, press kits, online feature articles, webinars, live webcasts, photos, events. PIO develops information programs and performs clearance reviews for the release of information disseminated by the U.S. Census Bureau, primarily through the evolving 24/7 national news media cycle and other external and internal communications activities. PIO ensures that images and video used in these products are appropriate, adhere to contractual terms for duplication and distribution, and are reviewed and approved to meet Census Bureau communications standards.

PURPOSE

The purpose is to have access to an online subscription service, for access to stock images, graphics, and video to produce publications, web and video to support the Census Bureau’s mission.

CONTRACT TYPE

The U.S. Census Bureau intends to award a Firm-Fixed Price (FFP) contract. The effective date will be Date of Award.

PERIOD OF PERFORMANCE

The contractor shall provide services beginning March 17, 2022 through March 16, 2023. The contract has a base year and one (1) option year.

Base Year: March 17, 2022 – March 16, 2023 Option Year 1: March 17, 2023 – March 16, 2024

SCOPE OF WORK

The scope of this solicitation encompasses two functional areas, as follows:

1) Functional Area I – Platform Requirements

2) Functional Area II – Access and Technical Support

TECHNICAL REQUIREMENTS

FUNCTIONAL AREA I – PLATFORM

The contractor shall provide access to an online platform with the ability to download digital images and video via user accounts, a shareable workspace and technical support.

ADMINISTRATION REQUIREMENTS

· Annual License Subscription – Access to an online platform with the ability to download up to 2,500 digital images and video with an unlimited number of users.

· Separate user accounts – The Census Bureau requires the ability to assign separate user accounts in order to control access and analyze usage.

· View Only accounts – In addition to needing access to stock imagery and video for its own projects, PIO receives requests from customers across the organization for digital content for bureau products. A requirement for this service is the ability to grant users a “view only” accounts to access images and video so that selections can be made by the “viewer/customer” prior to requesting design assistance, freeing up our graphic designers from the initial image selection process. A “view only” accounts holder will not have the ability to download images or video.

· Reports - the software shall provide the ability to download reports such as user downloads and monthly downloads. Reports should be downloadable in Microsoft Excel format.

USER REQUIREMENTS

· Subscription filters – the software should have the ability to filter images and video as to show only those images and videos available in the subscription.

· Project sharing – the software shall provide the ability to share images, videos and project boards with other licensed Census Bureau users.

FUNCTIONAL AREA II – SET UP ACCESS AND TECHNICAL SUPPORT

INITIAL SET-UP

The Contractor shall provide instructions for setting up user accounts, accessing and downloading products available under the subscription, project sharing and report downloads. The contractor shall complete the set-up within five (5) business days of the contract award date.

ACCESS

The software platform shall be web-based, and accessible to authorized users on a 24/7 basis. Authorized users shall be granted unlimited usage during the period covered by this contract.

Access to the software shall be granted to an unlimited number of users to be identified by the Census Bureau. For security purposes, the contractor shall ensure only authorized users access the service.

TECHNICAL SUPPORT

Technical support shall be accessible via telephone or e-mail.

Technical support shall include:

· Timely problem resolution of reported issues

· Online self-help functions

Performance Measures and Reporting

Census Bureau is able to download reports for usage analysis.

COR will administer accounts and usage.

Census Bureau users can share images, videos and project boards with other licensed bureau users.

Technical Support

Census Bureau users will have technical support accessible via telephone or e-mail.

Deliverables

The Contractor shall provide the following deliverables under this contract: