Draft SOW for SSN.pdf

STATEMENT OF WORK

FOR

BUILDING 3333 PASSENGER TERMINAL WINDOW TINT

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION. The 721st Aerial Port Squadron is the largest en route in the world. It ensures theater direct delivery in support of strategic and contract commercial airlift. The Ramstein Passenger Terminal accommodates all passenger movements for AMC, USAFE, AFRICOM, USAREUR and EUCOM. The facility houses military and civilian members who receive and process over 200,000 passengers annually.

1.1 The current Passenger Terminal windows are not reflective or tinted. This causes increased energy costs during the summer due to the entire facility being made of glass. Furthermore, the lack of reflection presents major security concerns and creates a security risk to our Airmen, civilian members and passengers that is currently impossible to mitigate.

1.2 If this project is not complete, the Ramstein Passenger terminal will continue to expend unnecessary amounts of energy on cooling. The Passenger Terminal regularly processes greater than 300 passengers at one time. The lack of a cooled space becomes detrimental to health and comfort standards. Furthermore, not having tinting across the terminal causes the continuation of unnecessary Anti-Terrorism and Force Protection risks to passengers, Airmen and the Civilian workforce.

1.3 The Contractor shall submit a report of the work performed to the 721st APS POC. POC is the Flight Commander of Combat Readiness and Resources. The report should be an Excel or PDF document that should be received not later than 5 days after work performed. The Government will evaluate the Contractor’s work performance by appointing a representative to ensure services are received in a timely manner and through completion.

1.4 Maintenance and installation shall be performed by the Contractor at the on-site location.

Best commercial practices and guidelines established by the equipment manufacturer shall be utilized. The contractor shall not perform services on the facility without prior written approval.

All parts and material used to perform under this contract shall be new and from the same or better capacity and efficiency standards of the original manufacturer’s part.

1.5 The Passenger Terminal is roughly 4 stories at it is highest point. Material Handling Equipment will be required to complete this project. The 721 APS can provide a scissor lift to complete portions of the project, however any other required equipment must be provided by the contractor. We recommend an additional site visit prior to awarding the contract to ensure the contractor is capable of completing this project.

DRAFT

2. OBJECTIVES

2.1 To install window tint on approximately 1.800,00 m² to provide energy cost savings and to meet Antiterrorism and Force Protection measures.

3. SCOPE OF WORK

3.1 The work includes delivery, installation and commissioning of the equipment listed and described in this document.

3.1.1 Complete Cleaning of:

- Approximately 1.800,00m2 of window area prior to film installation

3.1.2 Complete Assembly and Disassembly of the Work area

3.1.3 Full installation of:

- Approximately 1.800,00m2 Sun Protection Film Avery AWF Exterior R Silver

3.1.4 Provide any Material Handling Equipment Required for installation.

- The window area is approximately 4 stories at the highest point. The 721 APS can provide a scissor lift, but any other MHE will have to be provided by the contractor.

3.2. SERVICES SUMMARY (SS).

The Contractor service requirements are summarized into performance objectives that relate directly to mission critical items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Item PERFORMANCE OBJECTIVE

PWS

Paragraph Performance

Threshold

SS# 01

Complete full cleaning of area prior to installation

3.1.1 none

SS# 02

Complete Assembly/Disassembly as required to complete the requested installation

3.1.2 none

SS# 03

Install window tint to the required specifications

3.1.3 none

SS#04

Provide Materiel Handling Equipment to complete all tasks

3.1.4 none

4. UNSCHEDULED REPAIRS

4.1 This is a one-time install and unscheduled repairs are not expected. Any future unscheduled repairs will be considered outside the scope of this statement of work.

The Contractor is allowed to use replacement parts stored in the Government’s stock.

Furthermore, Government Purchase Card (GPC) will be accepted as a method of payment for purchase of spare part, listed in appendix B.

5. ROSTER OF CONTRACTOR EMPLOYEES

The contractor shall furnish the 721 APS Point of Contact (POC) a roster with the names of all contractor employees scheduled to perform under this contract 5 days after contract has been awarded. The roster shall include the date or prospective date of each employee’s entry into employment and the employee’s duty title. The roster shall be updated upon any employee change and a copy of the revised roster furnished to the POC within 3 calendar days of the change.

6.0. GENERAL INFORMATION

6.1. QUALITY CONTROL. The contractor shall have and maintain a written quality control plan to ensure services are performed IAW this PWS.

6.2. ENGLISH LANGUAGE REQUIREMENTS. Contractor personnel shall be able to read, write and speak English at a level necessary to fully perform all required duties and tasks of their position. The 721st POC may request demonstrations of ability to meet personnel language proficiency requirements by any reasonable method.

6.3. CONTRACTOR FURNISHED MATERIALS AND PROPERTY. The contractor shall provide necessary devices (e.g., tools, parts, software, electronic devices) for employees performing service under the contract.

6.4. STANDARDS OF APPEARANCE. Professional appearance shall be maintained at all times. Contractor shall ensure its personnel identify themselves as contractors and shall uphold standards of appearance. Identification badges with work titles (example: ABC Ltd., Mr.

Mueller) which shall be worn and provided by the contractor. Badges shall be prominently displayed while performing duties under this contract.

6.5. MANAGEMENT. The Contractor shall provide a contract manager (primary and alternate) who shall be responsible for the performance of the work and shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The contract manager shall be available during normal duty hours (0700-1600). The contract manager must be able to meet with the CO or 721st POC to resolve any contract issues. The contract manager (primary and alternate) shall be able to read, write and speak, basic and technical English at proficiency Level 2. (Limited Basic Oral and Written Proficiency: Understand simple oral and written instructions and be able to provide oral and written information.). The name of the contract manager and alternate shall be submitted to the CO prior to contract performance.

6.6. PLACE OF PERFORMANCE/HOURS OF WORK. The services are to be performed at building 3333, Ramstein Air Base, Germany.

All maintenance services shall be performed during normal work hours between 07:00 and 16:00 hours, Monday through Friday.

Unscheduled repairs should be performed between 07:00 and 16:00 hours, Monday through Friday regardless of public holidays.

Base Closures: Work scheduled but not accomplished because of base closure due to weather, exercises, or actual alert, will be accomplished as soon as possible after reopening the base.

6.7. DELIVERABLES OVERVIEW

Deliverables (Documents, Certificates etc.)

PWS

paragraph

Due Date

Roster of Contract Employees NLT 5 days after contract has been awarded

6.8. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

6.8.1. GOVERNMENT FURNISHED PROPERTY.

Contractor employees may use designated official break rooms as well as sanitary facilities within Building 3333.

6.8.2. GOVERNMENT FURNISHED SERVICES. Telephones are available in the Ramstein Air Mobility Command facilities for official use only or emergency purposes.

For example, if the contractor cellular phone becomes inoperable, the Ramstein Air Mobility telephones may be used. The Government will provide emergency services - Security Police – Emergency Telephone No. 112 and Fire Protection – Emergency Telephone No. 112.

7.0. OTHER REQUIREMENTS.

7.1. CONFORMANCE WITH ENVIRONMENTAL MANAGEMENT SYSTEMS. The

Contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation environmental management system (EMS) applicable for your contract. The Contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities.

Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the Contractor shall respond and take corrective action immediately. In the case of a nonconformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the Contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this contract. All on-site contractor personnel shall receive the installation EMS awareness level information.

7.2. CONFORMANCE WITH ENVIRONMENTAL REQUIREMENTS. The contractor shall perform all work in accordance with applicable German and US Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract.

The FGS for Germany and other important environmental laws & requirements applicable for all contractors working on base can be found at the EMS Sharepoint Website:

https://ice.usafe.af.mil/sites/EMS/Legal%20%20Other%20Requirements/Forms/AllItems.aspx

7.3. CONTRACTOR MANPOWER REPORTING:

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the

Army CMRA link at http://www.ecmra.mil .

7.4. List of Exhibits: