Draft_Janitorial PWS.DOC

PERFORMANCE WORK STATEMENT (PWS)

Lake Mendocino Headquarters and Cultural Center Janitorial Part 1 General Information

1. General: This is a non-personnel services contract to provide J. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial services for the Lake Mendocino Headquarters and Pomo Cultural Center buildings as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Coyote Valley Dam/Lake Mendocino is a U.S. Army Corps of Engineers project located within the San Francisco District of USACE. This project is a 1,822-acre multipurpose lake in which flood control, fishing, water skiing, camping, hiking, etc. all take place. Lake Mendocino is approximately 5 miles north of Ukiah, CA.

1.3 Objectives: Janitorial services are to be performed at Lake Mendocino Park Headquarters in the main office building, building #2 and the maintenance shop located at 1160 Lake Mendocino Dr., Ukiah, CA 95482 and at the Pomo Cultural Center located in the Pomo Day-Use Area off of Marina Dr. See Section 5 for specific service areas and schedules.

1.4 Scope: The contractor shall perform office cleaning, power washing of the exterior of the buildings, restroom and shower cleaning and trash removal services at Lake Mendocino Park Headquarters and the Pomo Cultural Center. Janitorial services are to be performed at Lake Mendocino Park Headquarters in the main office building, building #2 and the maintenance shop located at 1160 Lake Mendocino Dr., Ukiah, CA 95482 and at the Pomo Cultural Center located in the Pomo Day-Use Area off of Marina Dr. See Section 5 for specific service areas and schedules.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year 01 October 2020- 30 September 2021

Option Year I 01 October 2021- 30 September 2022

Option Year II 01 October 2022- 30 September 2023

Option Year III 01 October 2023- 30 September 2024

Option Year IV 01 October 2024- 30 September 2025

1.6 General Information

1.6.1 Quality Control :The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Quality Control Plan is to be delivered within 30 days after contract award, three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Control Inspection Reports: The Contractor shall maintain a current record of all Quality Control Inspection reports. These reports shall be furnished to the COR/COTR each month or more often, if requested in writing. The records of inspections shall cover all work items scheduled and shall be signed and dated by the Contractor’s Quality Control Inspector. The frequency of these inspections shall be of an adequate number to insure all contract specifications are met. The COR/COTR reserves the right to require daily inspection reports if deemed necessary. The Contractor shall be responsible for quality control of its own work. The Contractor shall have a logical and functional quality control program to assure that errors and deficiencies in all submittals are minimal. The COR or PM will conduct periodic checks IAW the Quality Assurance Surveillance Program (QASP).

1.6.3 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.4 Recognized Holidays: Contractor required to work, if holiday falls on regular scheduled cleaning day, see schedule.

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

1.6.5 Hours of Operation: Janitorial services at the Park Headquarters main office building, building #2 conference center and the maintenance shop shall be performed outside of the normal office operating hours of 7:45 a.m. to 4:30 p.m. Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Pomo Cultural Center has been closed to the public for several years, and has been on an as needed cleaning schedule. However, if the Pomo cultural center were to open up to the public:

Janitorial services at the Pomo Cultural Center would be performed, outside of the normal operating hours of 9 a.m. to 5 p.m., according to the following schedule:

April 1 through November 15 – Unless closed permanently, Center is open Wednesday through Sunday, or after September 30th, just on the weekends. Services will be provided a minimum of one (0) days to a maximum of three (3) days per week. Exact days will be set by the COR/COTR prior to beginning of season.

November 16 through March 31 – Center is closed. A minimum of one annual cleaning is to occur during this time. No basic, weekly or monthly services are scheduled between these dates For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at Lake Mendocino Headquarters building and the Pomo Cultural (Visitor) Center.

1.6.7 Type of Contract: The government will award a (Type of contract to be determined by CCE and the customer).

1.6.8 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.10 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.11 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.12 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.13 Special Qualifications: None

1.6.14 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.15 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.16 Key Personnel: The follow personnel are considered key personnel by the government: contract manager/Alternate contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.17 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.18 Data Rights (If applicable): The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.19 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

CALL BACK. A request for additional services following the initial service that has not been accomplished or correctly done.

CLEAN. As used generally, means removal of dirt or impurities. As used for acceptance of work, means gleaming, bright, free from dirt, contamination or impurities, unsoiled, unstained, neat and tidy.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DESIGNATED REPRESENTATIVE. Person designated by the Contracting Officer’s Representative (COR/COTR) DR, to act on their behalf while overseeing contract administration and inspections.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PARK MANAGER (PM). Refers to the Park Manager of Lake Mendocino, U.S. Army Corps of Engineers.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

REGULATION. Refers to any government regulation applicable to the operations at Lake Mendocino.

RESPONSE TIME. The time frame that the contractor begins to work on a work request.

SERVICES. Includes services performed, workmanship and materials furnished or utilized in the performance of contract services.

SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR

Alternate Contracting Officer's Representative

AFARS

Army Federal Acquisition Regulation Supplement

AR

Army Regulation

CCE

Contracting Center of Excellence

CFR

Code of Federal Regulations

CONUS

Continental United States (excludes Alaska and Hawaii)

COR

Contracting Officer Representative

COTR

Contracting Officer's Technical Representative

COTS

Commercial-Off-the-Shelf

DA

Department of the Army

DD250

Department of Defense Form 250 (Receiving Report)

DD254

Department of Defense Contract Security Requirement List

DFARS

Defense Federal Acquisition Regulation Supplement

DMDC

Defense Manpower Data Center

DOD

Department of Defense

FAR

Federal Acquisition Regulation

HIPAA

Health Insurance Portability and Accountability Act of 1996

KO

Contracting Officer

OCI

Organizational Conflict of Interest

OCONUS

Outside Continental United States (includes Alaska and Hawaii)

ODC

Other Direct Costs

PIPO

Phase In/Phase Out

POC

Point of Contact

PRS

Performance Requirements Summary

PWS

Performance Work Statement

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Program

TE

Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services (If applicable):

3.2 Facilities (If applicable):

3.3 Utilities: The Government will provide power and potable water for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will not furnish any Equipment under this contract.

3.5 Equipment Storage: No storage space shall be provided by the government for use by the Contractor.

3.6 Materials: The Government will not furnish any supplies or materials under this contract, other than water for cleaning purposes, and trash and recycling receptacles. If the government must use its own supplies in a special cleaning, the Contractor will be contacted by the COR and shall promptly replace the inventory used.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.3. Materials: The Contractor shall furnish all required paper supplies, trash can liners, deodorant cakes, soap, detergents, non-restricted bacterial agents, cleaning rags, mops, brooms, vacuum and steam cleaners, power washer, cleaning solutions, enzymes, disinfectant/deodorizer, stain and/or graffiti remover, light bulbs, signs, and all other supplies and materials to be consumed or incorporated in the administration of services.

4.4. Equipment The Contractor shall furnish equipment necessary to accomplish all of the work required by this contract within the time frames specified. All equipment used to perform work under this contract must be in good operating and mechanical condition and comply with EM 385-1-1, Corps of Engineers Safety and Health Requirements.

5. Specific Tasks:

5.1. BASIC SCOPE OF SERVICES: Contractor is to provide Janitorial Services at the Lake Mendocino Headquarters and Pomo Cultural Center. Refer to Section 5 and 6 for specific duties to be performed and specific details on spaces to be cleaned. The Contractor's work and responsibility shall include; all job planning, programming, scheduling, administration, inspection and management necessary to accomplish specified services. The Contractor shall make sure that all work is accomplished in accordance with the contract, all applicable laws, municipal codes, regulations, and/or written directives issued by the Contracting Officer.

5.2 Duties to be performed: The Contractor shall perform office cleaning, power washing the exterior of the buildings, restroom and shower cleaning and trash removal services at Lake Mendocino Park Headquarters and the Pomo Cultural Center.

5.3 Contract Requirements:

Janitorial services are to be performed at Lake Mendocino Park Headquarters in the main office building, building #2 and the maintenance shop located at 1160 Lake Mendocino Dr., Ukiah, CA 95482 and at the Pomo Cultural Center located in the Pomo Day-Use Area off of Marina Dr. See Section 3 for specific service areas and schedules.

5.4 Communication: The Contractor shall provide a local telephone number (within Mendocino County) where the Contractor or their representative can be contacted 24 hours per day, 7 days per week, throughout the contract period for special work and or discussion of any contractual matters. Phone message recorders are an acceptable point of contact as long as a response to special work is initiated within 2 hours of the time of the message. The Government shall not be expected to call a series of phone numbers to locate the contractor or designated representative. Once the Army Corps has notified this contact, the Contractor will be considered officially notified when called for special service or other work.

5.5 Pre-Work Meeting: Prior to the beginning of the contract, the Contractor, and all sub contractor representatives, shall meet with the COR to discuss all elements of the contract.

5.6 Contractor Submittals: At least one week prior to this meeting, the Contractor shall submit to the COR all information required under this contract. Unless otherwise specified, these items shall be submitted at least one week prior to the pre-work meeting. If the contract is awarded less than 30 days prior to the starting date submittals will be furnished on a schedule mutually agreed upon by the COR and the Contractor.

5.6.1 Prior to Pre-Work Meeting

1. Certificate of Insurance.

2. A written list of names, phone numbers and addresses of all persons performing services prior to beginning work. This list of employees shall be maintained during the entire contract period.

3. Name of supervisor and alternate supervisor.

4. Safety Plan: The Contractor shall formulate and furnish to the Park Manager in writing a comprehensive program to implement the general policies and procedures for safe operation and maintenance in accordance with applicable provisions of OSHA and EM 385-1-1, US Army Corps of Engineers Safety and Health Requirements Manual. The program shall include provisions for equipment maintenance, employee responsibilities for working safely and training verification of contract employees. http://www.usace.army.mil/inet/usace-docs/eng-manuals/em385-l-l/toc.htm.

5. Safety Hazard Analysis

6. Quality Control Inspection Plan

7. Material Safety Data Sheets for each chemical product used by the contractor

8. Composition of paper products used.

9. 4 digit code for the office gate, Building 4 and the Pomo Cultural Center.

5.6.2 Monthly Submittals; to be submitted by the 1st business day of each month.

1. Safety Exposure Report - The Contractor shall maintain records of the number of man-hours worked at Lake Mendocino each month. Using these records the Contractor will complete the Safety Exposure Report (SPD FORM 94) which is furnished by the government.

2. Monthly computer generated invoice in duplicate by the fifth of each month.

3. Any deviation from the set schedule.

5.7.1 Invoice Submittal: Invoices for payment shall be submitted in duplicate upon completion of tasks as outlined in the pricing/payment schedule. Invoices shall include all necessary information, including contract number and any necessary supporting documentation and shall be submitted to:

US Army Corps of Engineers – Lake Mendocino

1160 Lake Mendocino Drive

Ukiah, CA 95482

5.7 Lost and Found: The Contractor shall turn into the Park Manager, his representative or Park Rangers, as soon as possible but no later than 24 hours after locating, all personal articles found by the contractor or his/her employees. All items found by the Contractor or his/her employees will be disposed of as per Title 36, Chapter 111, Parts 327.15 and 327.16.

5.8 Coordination with other Contractors: The government may undertake or award other contracts for additional work. The Contractor shall fully cooperate with such contractors and government employees and carefully fit the contract work to such additional work as may be directed by the COR. The Contractor shall not commit or permit any act which will interfere with the performance of work by any other contractor or by government employees.

5.9 Unauthorized Work: The Contractor is advised that any work performed at the direction of unauthorized personnel will not be credited as work accomplished under this contract.

5.10 Defective Facilities: Damaged, defective and/or inoperative facilities shall be reported to the Park Manager or COR/ COTR as soon as possible, but no later than 24 hours after discovery. The Contractor shall complete a repair work order (provided by the Corps) identifying the necessary repairs. The decision to close a facility will be made by the Park Manager or COTR.

5.11 Supplies: All cleaning products must he approved for use by the COR prior to use of the product on the job. A Material Safety Data Sheet (MSDS) on each product used must be supplied to the COR prior to use.

The Contractor must use caution in the selection of cleaning agents and sanitizers, as many of the products on the market are toxic in spray form. The manufacturer's instructions for use of all materials must he followed by all employees.

5.12 Contractor Furnished Supplies and Equipment:

The Contractor shall furnish all required paper supplies, trash can liners, deodorant cakes, soap, detergents, non-restricted bacterial agents, cleaning rags, mops, brooms, vacuum and steam cleaners, power washer, cleaning solutions, enzymes, disinfectant/deodorizer, stain and/or graffiti remover, light bulbs, signs, and all other supplies and materials to be consumed or incorporated in the administration of services.

The Contractor shall be responsible for maintaining an adequate supply of supplies necessary for performing the required janitorial services. The Contractor may be required to furnish a list of supplies and amounts used, during the performance of the contract, along with the previous month’s invoice.

All cleaning supplies, urinal deodorant cakes and materials necessary to comply with the provisions of this contract shall be compatible for use with each other. The manufacturer's instructions shall be followed in mixing the proper strength solution for application.

The following are definitions of major types of cleaning agents and supplies. It is not the intent of the following definitions to imply that these are the only materials necessary to comply with the provisions of the contract.

1. Cleaning Agent - Soap, soap compounds, and/or biodegradable detergents shall be used. If the contractor uses a cleaning compound containing disinfectants and/or deodorants in lieu of applying these materials separately, the label must state the compound is biodegradable and contains disinfectants and/or deodorants.

2. Germicidal Disinfectants - Only standard commercial germicidal disinfectants shall be used. Disinfectant may be mixed with the cleaning solution if the manufacturer's instructions on the labels do not prohibit it. The fungicidal performance of the product used shall effectively kill Athlete's Foot fungus (Trichophyton mentagrophytes) and other fungi on contact.

3. Deodorizer - Deodorant shall be a material packaged and marketed for use as a deodorizer. The deodorant may be mixed with the cleaning solution if the manufacturer's instructions on the label do not prohibit it.

4. Deodorant Cakes - one deodorant cake will be maintained in restroom urinals at all times. Each cake will be 100% Para dichlorobenzene and perfume firmly pressured into a hand cake, with a hanger that does not rust or stain the urinal. Minimum size will be 3/4 inch thick, weighing 4 ounces.

5. Commercial quality mops, brooms, scrub brushes, water buckets, yard brooms, rakes and other needed small cleaning equipment, in good usable condition, shall be provided by the Contractor.

6. Toilet paper (2 ply) and paper towels, which the contractor furnishes under this contract, must be a recycled product, containing a minimum of twenty percent (20%) post consumer product material.

5.12.1 Equipment: The Contractor shall furnish equipment necessary to accomplish all of the work required by this contract within the time frames specified. All equipment used to perform work under this contract must be in good operating and mechanical condition and comply with EM 385-1-1, Corps of Engineers Safety and Health Requirements.

5.12.2 Equipment Inspections: The COR may inspect equipment at any time it is operated on Government property, and may inspect all equipment monthly at a time and location that they will specify. After consultation with the Contractor, the COR shall establish the time and locations for these inspections. Any equipment found deficient shall be taken out of service immediately until repaired or replaced. Such failure shall not be cause for the Contractor to reduce any service or performance.

5.13 Vehicle and Registration: All vehicles operated in support of the contract, including Contractor and Contractor employee's privately owned vehicles or subcontractor vehicles, shall be properly registered, insured, licensed and safety inspected in accordance with applicable Federal, State and local requirements. Additionally, all operators shall have valid operator’s permits.

5.14 Vehicle Markings: All vehicles utilized in administration of this contract shall have at least two professionally made door signs identifying the unit with Contractor name, address, and phone number in three (3) inches in height. The signs shall be placed on the driver's side and the passenger's side doors.

5.15 Vehicle Parking: While performing work under this contract, vehicles shall be parked only on road, parking areas or pullouts unless the Park Manager approves driving or parking elsewhere.

5.16 CONTRACTOR MANAGEMENT REPORTING (CMR) (Only applies to Army Customers): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

SECTION 6

SERVICE SPECIFICATIONS

The following features shall be thoroughly cleaned; desks, window sills, windows, floors, carpets, entry ways, sidewalks, walls, ceilings, sinks, toilet lids and risers, urinals, showers, mirrors, and fountains by scrubbing, wiping and, rinsing or any other methods necessary, using appropriate equipment, soaps, detergents, disinfectants and cleaning solutions.

6.1 Service Schedule: Janitorial services at the Park Headquarters main office building, building #2 conference center and the maintenance shop shall be performed outside of the normal office operating hours of 7:45 a.m. to 4:30 p.m. Monday through Friday, office closed on Federal Holidays.

Janitorial services at the Pomo Cultural Center will be performed, outside of the normal operating hours of 9 a.m. to 5 p.m., according to the following schedule:

April 1 through November 15 – Unless closed permanently, Center is open Wednesday through Sunday, or after September 30th, just on the weekends. Services will be provided a minimum of one (0) days to a maximum of three (3) days per week. Exact days will be set by the COR/COTR prior to beginning of season.

November 16 through March 31 – Center is closed. A minimum of one annual cleaning is to occur during this time. No basic, weekly or monthly services are scheduled between these dates

6.1.1 Pomo Cultural Center Service Exceptions: Contractors will be responsible for servicing walls, exhibits, light fixtures, etc. located eleven (11) feet above the floor or less. Government employees will service walls, exhibits, light fixtures etc. located higher than eleven (11) feet from the floor.

Contractors will be responsible for servicing the exterior of the exhibits only. Government and/or Center employees will clean the insides of the exhibits and service lights located inside Center exhibits.

6.2 Cleaning Specifications:

6.2.1 Sweeping and Dust Mopping Standards: All uncarpeted floors, sidewalks and pathways, including vestibules, lobbies, entries (interior and exterior), corridors, offices, coatrooms, lunch rooms, conference rooms, exterior walkways, and patio areas shall be swept and the resulting debris picked up and properly disposed of. Chewing gum or other materials must be removed from flooring before sweeping and dust mopping. Sidewalks and pathways shall be kept clean of all dirt and debris including dirt and debris that is washed onto pathways by moving water.

6.2.2 Wet Mopping Standards: All interior uncarpeted areas including those listed above. All floors shall be cleaned by wet mopping using appropriate cleaning solutions and shall be free from streaks, stains and film from dirt or soap. There shall be no splashes on walls, baseboards, furniture and furnishings. Mops and water must be clean. Mops shall be rinsed regularly in a container provided by the Contractor. All mop and rinse water shall be disposed of properly and not onto the ground or into a storm drain.

6.2.3 Vacuuming: All carpeted areas including vestibules, lobbies, entries, corridors, offices, coatrooms, lunch rooms, and conference rooms are to be vacuumed utilizing commercial grade equipment. Spot cleaning is required before vacuuming (ex. Coffee, soda, etc). Chewing gum or other materials must be removed from carpet before vacuuming.

6.2.4 Washing Standards: All surfaces shall be washed with approved and appropriate cleaning solutions following manufacturer’s directions. They shall be left clean and free of stains and streaks. Where needed, a scrub brush or scour pad shall be used to loosen the dirt, provided it will not damage the surface being cleaned. Washed surfaces shall be clean and free from streaks, dirt, grease and film including embedded dirt and grease. All small and narrow openings shall be cleaned to the same degree as other surfaces. Surfaces shall be dried.

Washing Glass and Plexiglas: Glass shall be left clean and dry, free from film or streaks and any contamination visible when looking through the glass towards natural light source. Sills and frames shall be damp wiped.

Washing in Restroom, Public and Patient Areas: Restroom floors, walls, chairs, tables and mirrors shall be cleaned as specified with quaternary disinfectant-detergent. Commodes and urinals shall be washed clean with disinfectant-detergent and toilet brush then wiped dry with textile disposable wipers or clean cloths.

Disinfecting Standards: Disinfectant will be applied in all flush toilets, flush urinals, showers, sinks, shower curtains, and floors after cleaning and shall be kept free of mold, mildew, soap scum and other foreign material.

6.2.5 Dusting:

All windows, skylights, and mirrors shall be dusted and cleaned with a non-abrasive cleaner.

All light covers shall be removed and cleaned both inside and out with a non-abrasive cleaner. All insects will be removed from light covers.

All furniture and fixtures including file cabinets, desks, remove fingerprints, tables, window sills, ledges, vending machines, and interior railings.

6.2.6 Polishing: Clean and polish all brass and stainless steel including railings, door knobs, plumbing fixtures, and kick plates.

6.2.7 Stains and Marking: All stains, markings, and graffiti (including those on sinks, mirrors, urinals, toilets, shower stalls, water fountains, hand dryers, lights, walls, ceilings, and partitions), which cannot be removed by any reasonable cleaning efforts shall be reported to the COR/COTR as soon as possible.

6.2.8 Trash Removal:

Contractor is responsible for transferring all trash and recyclable materials to appropriate dumpsters. All trash cans and other receptacles containing refuse from all buildings shall be emptied each time the facility is cleaned. If the bag is torn or the contents have an odor, the Contractor shall replace the old plastic liner with a new plastic liner (minimum of 2 mil. thick). Refuse bag (containing trash) shall be tied and deposited in the nearest bulk refuse receptacle in the park. Sanitary napkin receptacles shall be emptied and a new liner replaced each time the restroom is cleaned. Any fecal matter found anywhere in or around the restroom shall be removed and the area thoroughly washed and disinfected.

6.2.9 Recycling: Office recycling containers are blue plastic trashcans and crates labeled “Office Paper” and single stream recycling. Materials found in these containers are to be placed in the single stream recycling dumpster located next to the garbage dumpster near Building #2, without placing any plastic bags in the recycling. Items which are recyclable are displayed on posters mounted in the work areas. If the recycled container is contaminated with items which are not recyclable (as shown on the posters), then that recycled container is not to be emptied.

6.3 Frequency of Service:

Basic: Performed two times per week.

Weekly: Performed once a week on the first day of the scheduled work week.

Monthly: Performed once a month during the first week of the month.

Quarterly: Performed during the second week of the month in September, December, March and June.

Semi-Annually: Main Office Building: October and April

Pomo Visitor Center: Once during the last two weeks of March

6.4 Main Office Building: Approximately 2967 Square Feet.

0000-00AA Basic:

a. Remove all soil, litter and debris on floors, carpets and entryways by broom, vacuum or mop as appropriate. Vacuum all carpet areas and remove spots and stains from carpet. Sweep or dust mop uncarpeted floors.

b. Sweep all outside entrances to remove leaves, dirt and debris within twenty (20) feet of the door.

c. Damp mops floors with germicidal solution. Mopped areas shall have a uniform appearance free of streaks, swirl marks, detergent residue or evidence of soil, with no splash marks on furniture, walls or baseboards.

d. Empty all wastebaskets and replace liners as necessary. If trashcan is soiled, clean removing stains and residue.

e. The recyclable collection shall be placed in a specially designated bin adjacent to the regular disposal bin. Bins are provided by the government.

f. Wipe all tables in the lunchroom, cabinets, desks, shelves, chairs, counter tops, exhibits, ledges, telephones and office machines to remove dust, cobwebs and dirt from their surfaces. g. Clean and disinfect drinking fountains, leaving surfaces free from streaks and water stains.

h. Clean all restrooms. Clean and disinfect sinks, toilets, shelves, mirrors, partitions, walls, ledges, fixtures and urinals. An approved germicidal solution will be used to clean surfaces. Bowls and urinals, including all orifices and drains shall be free of streaks and stains.

i. Restock toilet tissue, paper towels, soap and sanitary toilet seat covers. Restock to provide toilet paper in each stall, paper towels and dispenser of soap. Empty sanitary napkin holders and replace liners after use.

0000-00AB Weekly:

a. Wet mop front and back tile floors, removing marks and stains.

b. Apply non-slip floor wax to tile areas and buff to a shine.

c. Vacuum to remove all spiders, cobwebs and other debris on walls, doors, windows, light fixtures, ceilings and air ducts.

0000-00AC Monthly:

a. Wash interior and exterior of all windows. After cleaning, the frames, sills, screens, casings and transparent surfaces will be free of all traces of film, dirt, smudges, water, streaks, cobwebs or any foreign matter.

b. Remove all dust and cobwebs from window blinds and curtains.

c. Wipe clean and wax all desks and table tops.

d. Remove all oil, grime and smudges from surfaces of doors, door frames, cabinets, walls and trim.

0000-04AD Semi-Annual Service:

a. Completely clean all carpet areas using a hot water extraction or steam method. (2080 sq. ft.)

b. Deep clean all upholstered chairs using a hot water extraction or steam method.

d. Strip tile areas and reapply a tile sealer.

e. Remove all foreign material form exterior of building using a pressure washer; including cobwebs, nests, insect materials, mud and dirt.

6.5 Building #2: Meeting/Conference Rooms, Restrooms, Gym and Maint. Office Approximately 2080 square feet. (Does not include brochure room)

0000-00BA Basic:

a. Remove all soil, litter and debris on Pergo and tile floors, and entryways by broom, vacuum or mop as appropriate. Remove soil and stains from gym room floor pads

b. Sweep all outside entrances to remove leaves, dirt and debris within twenty (20) foot radius of walkways and of the doors.

c. Empty all wastebaskets and replace liners as necessary. If trashcan is soiled, clean removing stains and residue.

d. The recyclable collection shall be placed in a specially designated bin adjacent to the regular disposal bin. Bins are provided by the government.

e. Wipe all tables, cabinets, desks, shelves, chairs, counter tops, exhibits, ledges, telephones and office machines to remove dust, litter and soil from their surfaces.

f. Clean all restrooms. Clean and disinfect sinks, toilets, showers, shelves, mirrors, partitions, walls, ledges, fixtures and urinals. An approved germicidal solution will be used to clean surfaces. Bowls, urinals, and showers, including all orifices, fixtures and drains shall be free of streaks and stains.

g. Restock toilet tissue, paper towels, soap and sanitary toilet seat covers. Restock to provide toilet paper in each stall, dispenser of paper towels, and full dispenser of soap. Empty sanitary napkin holders and replace liners after use.

0000-00BB Weekly:

a. Damp mop tile floors with germicidal solution. Mopped areas shall have a uniform appearance free of streaks, swirl marks, detergent residue or evidence of soil, with no splash marks on furniture, walls or baseboards. Pergo floors shall be cleaned with solution that will not damage laminate flooring, and approved by the COR/COTR. Wipe all surfaces in the gym with a germicidal solution and on all the exercise equipment.

b. Vacuum to remove all spiders and webbing.

0000-00BC Quarterly: Building #2 only.

a. Wash interior and exterior of windows. After cleaning, the frames, sills, screens, casings and transparent surfaces will be free of all traces of film, dirt, smudges, water, streaks, cobwebs or any foreign matter.

b. Pressure wash the exterior of all buildings, removing all foreign material from exterior of building including cobwebs, nests, insect materials, mud and dirt.

6.6 Pomo Cultural Center: Approximately 2200 square feet

Janitorial service area includes lobby, restrooms, Interpretive Gallery, Conference Room/Stage Area and Corps of Engineers Office. The Gift Shop and adjoining office area is excluded from this contract.

0000-00CA Basic: 1 April through November15

a. Vacuum all carpeted areas and mats, spot clean high traffic areas of carpet, carpeted doorways and areas in front of exhibit cases.

b. Sweep and mop Lobby and Conference Room floors.

c. Empty all wastebaskets and replace liners as necessary. If trash can is soiled, clean removing all residue and stains.

d. Replace all burned out light bulbs in fixtures mounted less than eleven feet from the floor. Exit Sign fixtures require two, twenty-five (25) watt bulbs. No other wattage bulb may be used in these fixtures.

e. Dust and remove all spider webs from all windowsills, counter tops and exhibit cases.

f. Clean and sanitize drinking fountain.

g. Clean glass and Plexiglas surfaces of displays and exhibit cases removing all soil and fingerprints. A cleaner specifically designed to clean Plexiglas must be used on the plastic to prevent damage and approved by the COTR.

h. Sweep outside building entrances within twenty (20) feet of all doors to remove leaves, dirt and debris. Sweeps clean the entire length and width of the concrete walkway from the parking lot to the front entrance of the Center.

i. Clean all restrooms. Clean and disinfect sinks, toilets, shelves, mirrors, partitions, walls, ledges, fixtures and urinals. An approved germicidal solution will be used to clean surfaces. Bowls and urinals, including all orifices, fixtures and drains shall be free of streaks and stains.

j. Restock toilet tissue, paper towels, soap and sanitary toilet seat covers. Restock to provide toilet paper in each stall, a dispenser of paper towels and dispenser of soap. Empty sanitary napkin holders and replace liners after use.

0000-00CB Basic Service;

On Call Request Cleaning;16 November-31 March

a. Vacuum all carpeted areas and mats, spot clean high traffic areas of carpet, carpeted doorways and areas in front of exhibit cases.

b. Sweep and mop Lobby and Conference Room floors.

c. Empty all wastebaskets and replace liners as necessary. If trash can is soiled, clean removing all residue and stains.

d. Replace all burned out light bulbs in fixtures mounted less than eleven feet from the floor. Exit Sign fixtures require two, twenty-five (25) watt bulbs. No other wattage bulb may be used in these fixtures.

e. Dust and remove all spider webs from all windowsills, counter tops and exhibit cases.

f. Clean and sanitize drinking fountain.

g. Clean glass and Plexiglas surfaces of displays and exhibit cases removing all soil and fingerprints.