DRAFT A-17 Section L Instructions Conditions and Notices to Offerors.pdf

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Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Section L – Instructions, Conditions, and Notices to Offerors

L.1 GENERAL INFORMATION

L1.1. General Information

This section of the instructions to offerors (ITO) provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The offeror’s proposal must include all data and information requested by the ITO and submitted in accordance with (IAW) these instructions. Any offeror who submits an incomplete Request for Proposal (RFP) or does not conform to these instructions may be considered non-responsible and may not be evaluated or considered eligible for award.

Offerors are required to meet all solicitation requirements, including terms and conditions, and representations and certifications. Failure to meet a solicitation requirement may result in an offeror’s proposal being ineligible for award.

The offer shall be compliant with the requirements as stated in the Request for Proposal (RFP), Performance Work Statement (PWS) (RFP JA-1), Contract Data Requirements List (CDRL) (RFP JA-2), Technical Libraries (RFP JA-6 thru JA-10), and any additional solicitation attachments.

The Contracting Officer (CO) has determined there is a high probability of adequate price competition in this acquisition, so offerors are advised to submit their best pricing and technical information up-front. Multiple offers will not be accepted. Upon examination of the initial offers, the CO will determine if adequate price competition exists. No additional cost information will be requested and certification under Federal Acquisition Regulation (FAR) 15.406-2, Certificate of Current Cost or Pricing Data, will not be required. However, if at any time during this competition the CO determines that adequate price competition no longer exists, offerors may be required to submit information, other than certified cost or pricing data, to the extent necessary for the CO to determine the reasonableness and affordability of the price.

The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and substantiation of stated claims. The proposal should not simply rephrase or restate the Government’s requirements but shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume that the Government has no prior knowledge of their capabilities and experience and will base its evaluation on the information presented in the offeror’s proposal. Elaborate brochures or documentation, binding, detailed artwork, or other embellishments are unnecessary and are not desired.

Proposals must demonstrate a comprehensive understanding of the nature and scope of work required. The Government will not search for data to cure problems or address inconsistencies in proposals. Each offeror shall submit a complete proposal in accordance with these instructions.

The Government may consider any failure to comply with these instructions to be indicative of what could be expected from the offeror during performance and may render the proposal ineligible for evaluation purposes. General statements (i.e., "will comply," "noted and understood," "in accordance with industry best practices/standards,") without supporting narrative are not acceptable. Cursory responses or responses that merely reiterate or paraphrase the language contained within the PWS does not satisfy the requirements of the solicitation.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

L1.2 Acceptance Period

The Government requires a minimum acceptance period of 180 calendar days from the date of receipt of offers; however, offerors may specify an acceptance period exceeding the Government’s minimum requirement. The offeror’s proposal must affirmatively state an acceptance period equal to, or greater than, 180 calendar days. Failure to affirm may render proposal ineligible for evaluation purposes.

L1.3 Retainability/Disposal

IAW FAR Subpart 4.8, Government Contract Files, the Government will retain electronic copies of all proposals. Unless an offeror requests otherwise, the Government will destroy extra copies.

No destruction certificate will be provided to offerors.

L1.4 Government Points of Contact (POCs)

The 94th Airlift Wing, Dobbins ARB, GA, Contracting Officer (CO) is the only person who can bind the Government, enter into a contract for this acquisition. Address any questions, concerns, or requests for clarification pertaining to the RFP, or any of its attachments to the Contract Specialist (CS) and courtesy copy the CO. Email is the preferred method of communication. The designated POCs are:

Ms. Patrina Sheffield, Contracting Officer (CO) Phone: (678) 655-5778 E-mail: patrina.sheffield@us.af.mil

The deadline for any questions, concerns, and/or requests for clarification is no later than seven

(7) calendar days after the pre-proposal conference. The decision whether to respond to questions, concerns, and requests for clarification received more than seven (7) calendar days after the pre-proposal conference shall be at the sole discretion of the CO.

All timely questions will be answered officially through posting on System for Award Management website https://www.sam.gov. Failure of a prospective offerors to submit any questions will be construed that the prospective offeror fully understands all requirements of the solicitation.

L1.5 Debriefing

The CO will promptly notify offerors of any decision to exclude them from the competition or competitive range once a competitive range is established; whereupon the offeror may request and receive a debriefing in accordance with FAR 15.505, Preaward Debriefing of Offerors. Offerors excluded from the competition or competitive range may request a pre-award debriefing or they may choose to wait until after the source selection decision to request a post-award debriefing.

(NOTE: Offerors excluded from the competitive range are entitled to no more than one (1) debriefing for each proposal submitted.) The CO will notify unsuccessful offerors in the competitive range of the source selection decision in accordance with FAR 15.506, Postaward

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Debriefing of Offerors. Upon such notification, unsuccessful offerors may request and receive a debriefing. Offerors desiring a debriefing must make their request IAW the requirements of FAR 15.505, or FAR 15.506, as applicable. See further discussions in M1.4, Competitive Range Determination.

L1.6 Discrepancies

If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the CO in writing. The notification shall include supporting rationale and remedies for the CO to consider as related to the omission or error.

L1.7 Electronic Reference Documents

This is an all-electronic solicitation release. Hard copies are not available. The Government will post all referenced documents for this solicitation and award of this requirement on SAM.gov (Contract Opportunities) website at https://www.sam.gov. It is the responsibility of each offeror to review the website for posting of amendments and updates or changes to current information.

Potential offerors are encouraged to “follow” and/or “subscribe” for real time e-mail notifications and/or monitor SAM.gov for updates to this solicitation.

L1.8 Oral Presentation

The Government will not utilize nor consider oral presentations for this solicitation.

L1.9 Exchanges with Offerors

Exchanges of source selection information between the Government and offerors will be controlled by the CO. Exchanges with industry will be via email or DoD SAFE with proper subject lines titled “Dobbins BOS – Source Selection Information,” and controls to preserve the integrity of the source selection process.

L1.10 Amendments to the Solicitation

If this RFP is amended, all terms and conditions that are not amended remain unchanged and in full force and effect. Offerors shall acknowledge receipt of any amendment by providing signed copies of the amendment(s) as part of the offeror’s proposal. Failure to do so may render the proposal ineligible for evaluation review.

L1.11 Submission, Modification/Revision, and Withdrawal of Proposals

Proposals shall be complete and submitted prior to the date and time specified in the SF 33, Solicitation, Offer, and Award, Item 9. The proposal, modification(s)/revision(s) of a proposal shall only be accepted if delivered electronically via DoD SAFE. See paragraph 1.13, Submittal of Proposal via DoD SAFE, below for instructions on how to submit documents via DoD Safe.

No other means of delivery will be accepted.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Offerors are requested to submit Volume II – Past Performance Information, so that it is received seven (7) calendar days prior to the proposal due date and time. Failure to submit Volume II seven

(7) calendar days prior to the proposal due date and time will not result in offeror disqualification.

L1.12 Proposal Organization and Content

The proposal shall be organized into four (4) volumes: Volume I – Technical, Volume II – Past Performance, Volume III – Price, and Volume IV – Contract Documentation. The information within each volume shall be organized as described herein and in Table 1 – Proposal Organization and Content to facilitate evaluation.

TABLE 1 – Proposal Organization and Content, and Page Limitations

Volume Title Hard

Copies

Electronic Copy (DoD

SAFE)

Page Limit

Master Table of Contents 1 1 No Limit

I TECHNICAL

Volume Title Page 1 1 No Limit Section 1: Table of Contents 1 1 No Limit Section 2: Team List 1 1 No Limit Section 3: Subfactor 1 – Mobilization Approach

1 1

Section 4: Subfactor 2 – Technical Approach 1 1 Section 5: Subfactor 3 - Program Management and Staffing

1 1

Section 6: Subfactor 4 - Performance Management/Quality Control Plan

1 1

Section 7: Subfactor 5 – Crisis Management Scenario

1 1

Section 8: Glossary of Abbreviations and Acronyms

1 1 No Limit

II PAST PERFORMANCE

Volume Title Page 1 1 No Limit Section 1: Table of Contents 1 1 No Limit Section 2: Past Performance Summary 1 1 1 Section 3: Past Performance Questionnaire(s) (PPQs)

1 1 No Limit

Section 4: Subcontractor/Teaming Partners Consent Letter(s)

1 1 No Limit

Section 5: Client Authorization Letter(s) 1 1 No Limit Section 8: Glossary of Abbreviations and Acronyms

1 1 No Limit

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Volume Title Hard

Copies

Electronic Copy (DoD

SAFE)

Page Limit

III PRICE

Volume Title Page 1 1 No Limit Section 1: Table of Contents 1 1 No Limit Section 2: Team List 1 1 No Limit Section 3: Specific Instructions 1 1 No Limit Section 4: Glossary of Abbreviations and Acronyms

1 1 No Limit

IV CONTRACT DOCUMENTATION No Limit Volume Title Page 1 1 No Limit Section 1: Table of Contents 1 1 No Limit Section 2: SF 33 and Amendment(s) 1 1 No Limit Section 3: Representations and Certifications

1 1 No Limit

Section 4: Exceptions to Solicitation Requirements

1 1 No Limit

Section 5: Other Information Required consisting of:

1 1 No Limit

Authorized Offeror Personnel 1 1 No Limit Authorized Offeror Personnel 1 1 No Limit Company/Division Address, Identifying Codes, and Applicable Designations

1 1 No Limit

Financial Capability 1 1 No Limit Approved Accounting System 1 1 No Limit Collective Bargaining Agreement (CBA) 1 1 No Limit Teaming Agreement/Letter of Intent 1 1 No Limit Department of Labor Equal Employment Opportunity Clearance

(EEOC)

1 1 No Limit

Section 6: Glossary of Abbreviations and Acronyms

1 1 No Limit

L1.12.1 Page Limitation

Refer to Table 1 – Proposal Organization and Content and Page Limitations for page limitations.

Page limitations shall be treated as maximums. If exceeded, the excess pages occurring after the page limit will be removed and will not be considered. Page limitations may also be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the notice. Each page shall be counted except the following: title pages, tabs, indexes, and those noted in the proposal organization table as “No Limit”.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

L1.12.2 Page Size and Format

A page is defined as each face of a sheet of paper containing information. Page size shall be 8.5” x 11”. Page line spacing shall be no less than single spacing. Except for the reproduced sections of the solicitation document, the font shall be Times New Roman, and the text size shall be no less than 12-point. Tracking, kerning, and leading values shall not be changed from the default values of the word processing or page layout software. Use at least 1” margins on the top and bottom and ¾” side margins. Pages shall be numbered sequentially by volume. The page size and format restrictions shall apply to responses to ENs. These limitations shall apply to all electronic proposals and revisions. Any page(s) that do not meet this requirement will not be considered in the evaluation.

L1.12.3 Tables, Charts, Graphs, and Figures

Legible tables, charts, graphs, and figures shall be used wherever practical to depict organizations, systems and layout, implementation schedules, plans, etc. These displays shall be uncomplicated and shall not exceed 11” x 17” in size. For the Technical Volume, text intended for evaluation within all tables, charts, graphs, and figures, to include imbedded images, shall be no less than Times New Roman 8-point font. These limitations shall apply to all electronic copies. Any text within tables, charts, graphs, and figures that do not meet this requirement will not be considered in the evaluation.

L1.12.4 Title Page

A title page shall be included in each volume, clearly marked as to the volume number and title, solicitation title and number, offeror’s name and email address, and marked “ORIGINAL” or if a revised volume, “REVISION 1,” “REVISION 2,” etc.

L1.12.5 Table of Contents

Each proposal volume shall contain a more detailed table of contents to delineate the subparagraphs within that proposal volume. Tab indexing shall be used to identify sections.

Include an indexed list of tables, charts, graphs, figures, and drawings, as applicable. Table of contents pages do not count against the page limitations for their respective volumes.

L1.12.6 Labeling

Apply all appropriate markings on proposals including those prescribed in FAR 52.215-1(e), Restriction on Disclosure and Use of Data, and FAR 3.104-4, disclosure, Protection, and Markings of Contractor Price or Proposal Information and Source Selection Information.

For DoD Safe submissions: Offerors shall title DoD Safe Title Names to be marked “Solicitation #, “CUI” and “Source Selection Information” IAW FAR 2.101, Definitions, and FAR 3.104, Procurement Integrity.

L1.12.7 Team List

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

A team list of the offeror’s primary points of contact (POCs), significant subcontractors, teaming partners, and/or mentor-protégé shall be submitted in the Technical Volume, and the Price Volume. The list shall include the full name (first and last), street address, telephone number, fax number, and email address. The team list pages do not count against the page limitations for their respective volumes.

L1.12.8 Glossary of Abbreviations and Acronyms

Each proposal volume shall contain a glossary of all abbreviations and acronyms used within that volume with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.

1.12.9 Cross-Referencing

Offerors shall write each volume on a stand-alone basis so that the Government may evaluate its contents without cross-referencing to other volumes of the proposal. Information required for proposal evaluation, which is not found in its designated volume, will be assumed to have been omitted from the proposal. Cross-referencing within a proposal volume is permitted when its use would conserve space without impairing clarity. Any instances of cross-referencing within a proposal volume shall include the page number and paragraph number.

L1.12.10 Price Information

All pricing information shall be addressed ONLY in Volume III, Price, and Volume IV, Contract Documentation, of the proposal.

L1.13 Submittal of Proposal

Offerors are to submit one (1) hard copy, and one (1) “ORIGINAL” electronic submission via DoD SAFE of the complete proposal. (See Table 1, Proposal Organization and Content, and Page Limitations, for correct number of hard and electronic copies. All original documents shall be marked “ORIGINAL.” In the case multiple versions of the same proposal/volume/attachment are received, Offeror shall mark the documents as Revision 1, Revision 2, etc. and the electronic proposal containing the proposal/volume/attachment with the latest date and time stamped received by the CO will be the proposal/volume/attachment deemed to be submitted for evaluation purposes. The hard copy shall be an exact copy of the electronic submission. Any missing information or incorrect data may render a proposal non-responsive and ineligible for award.

L1.13.1 Hard Copy Submission via mail

The Offeror shall submit one (1) Hard copy in a sealed envelope/package used to submit your proposal. The sealed envelope/package must show the solicitation number, and name and address of the offeror. Email or faxed proposals will NOT be accepted.

All proposals shall be mailed, or hand carried (e.g. USPS, FEDEX, DHL, UPS) directly to the

94th Contracting Flight

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

ATTN: Patrina Sheffield 1538 Atlantic Ave. Bldg. 812 Dobbins ARB, GA 30069-4900

Offerors are cautioned that Dobbins Air Reserve Base, Georgia has a visitor control procedure requiring individuals not affiliated with the installation to obtain a visitor pass prior to entrance.

DELAYS SHOULD BE ANTICIPATED WHEN HANDCARRYING PROPOSALS.

Offerors should allow sufficient time to obtain a visitor pass and deliver the proposal PRIOR to the time specified for receipt. Late proposals will be processed in accordance with FAR 52.208, Late Submissions, Modifications, Revisions, and Withdrawals of Proposals.”

L1.13.2 Electronic Submission via DoD SAFE

The offeror shall submit one (1) “ORIGINAL” electronic submission of the complete proposal (all four (4) volumes) via DoD SAFE (https://safe.apps.mil). Each proposal shall include four

(4) volumes containing all of the required information in Table 1, Proposal Organization and Content and Page Limitations. The electronic copy shall not be linked to any other document.

The “original” proposal shall be identified on the electronic copy and be clearly marked as to include the offeror’s name, the solicitation title, and the solicitation number. The format shall be Microsoft Office compatible. The electronic copy will be used for proposal evaluation. Offerors shall ensure the electronic copy is virus-free. Sound or video (e.g., MPEG) files shall not be embedded into the proposal files. Any proposal with sound/video files embedded will not be evaluated.

**For DoD SAFE delivery method, use Chrome or Firefox browser, visit the help section of the site early, contact the Government POCs (see paragraph 1.4) for a DoD SAFE Drop-off Request code. DO NOT wait until the last minute to contact the Government POCs for a Drop-off Request code. It is recommended that offerors obtain a Drop-off Request code at least seven (7) calendar days prior to the proposal due date. Drop-off Request codes are valid for up to 14 calendar days;

however, submissions after the proposal due date will not be accepted. NOTE: The Drop-off Request code is a one-time use only. If a second Drop-off Request code is required, you will need to request a second code before the proposal due date. The deadline to request a Drop-off Request code is 72 hours before the proposal due date. The Government will NOT guarantee a response to a Drop-off Request code received past the 72-hours before the proposal due date.

Offerors shall fill in all the required DoD SAFE input fields:

1. Name: Offeror’s name;

2. Email address: Offeror’s email address;

3. Confirm Email Address - Re-enter the offeror’s email address;

4. Description of File(s): Enter “FA670323R0001 Base Operations Support (BOS) Services at Dobbins, GA”.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

5. Files should be Titled – “FA670323R0001, Offeror Name”.

6. File(s) - Click the "Browse" button to select your file(s). You may UPLOAD NO MORE THAN 25 files per package and total file size does not exceed 8GB;

7. Deletion Date: Select the maximum date for the package to be deleted from DoD SAFE. NOTE: The maximum (which is also the default) is two (2) weeks.

8. Provide an email address to give access to the recipients (if not already provided):

Enter patrina.sheffield@us.af.mil;

9. Caveats - Default is "None”.

10. Encrypt email message when possible. Attempt to encrypt the package's notification email to each recipient; NOTE: Send an email to all recipients of the encryption code if submission is encrypted

11. Notify the Contracting Officer via email when files are downloaded to DoD SAFE: The offeror (the sender) will receive a notification via email when a recipient downloads the package;

12. Clicking the "Submit" button will upload the files and submit the package. Guest users will need to verify their email address before the recipients will be notified. After the package has been uploaded (and verified, if proceeding as a guest), each recipient will receive a link to the package download page as well as a password. These passwords are unique for each recipient (not the package) and will be disabled once DoD SAFE detects that the user successfully downloaded each file within the package. Forwarding recipient and sender modification on emails to anyone except the DoD SAFE WEB Team is strictly forbidden.

L1.13.2.1 Electronic Proposal

For the electronic (DoD SAFE) proposal, clearly identify each electronic file name to permit rapid location of all portions, including subfactors, exhibits, annexes, and attachments. The offeror shall submit Volumes I through IV in electronic format titled: Offeror’s Name, Solicitation Number, Volume Number (example: ABC Inc., FA670311C0001, Volume 1). The electronic (DoD SAFE) copy of the proposal shall be submitted in a format readable by Microsoft (MS) Office Word, MS Office Excel, and MS Office Power Point.

VOLUME I - TECHNICAL

L2.1 General

The offeror is hereby notified that the Government will incorporate any areas of the awardee’s final technical proposal which were identified as strengths into the contract as Appendix M to the

PWS.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

The Technical Volume should be specific and complete. Legibility, clarity, and coherence are very important. Offerors responses must address the requirements listed below to allow the Government to evaluate the proposal against the technical subfactors as described in section M, Evaluation Basis for Award.

Factor 1: Technical Subfactor 1: Phase-In Plan Subfactor 2: Technical Approach Subfactor 3: Program Management and Staffing Approach Subfactor 4: Performance Management/Quality Control Plan Subfactor 5: Crisis Management Plan

In the Technical Volume, address the proposed approach and technical solution to meeting the requirements of each Technical subfactor as well as risk as described within each subfactor section.

The Technical Volume is comprised of several sections to include five subfactors. All requirements specified in the solicitation are mandatory. Any information provided that is not specifically requested as part of the subfactors will not be evaluated or considered in the award determination. By submitting a proposal, offerors are representing their company will perform all the requirements specified in the solicitation.

L2.2 Format and Specific Content

In the Technical Volume, offerors shall address their proposed approach and technical solution for meeting the Government’s minimum performance or capability requirements of each technical subfactor, as well as the following:

As part of the response to each subfactor, state all assumptions used to prepare the response, if applicable.

As part of the response to each subfactor, address technical risk associated with those aspects of the offerors proposed technical approach that are considered to have the potential for disruption of schedule, degradation of performance, the need for increased Government oversight, or the likelihood of unsuccessful contract performance. Describe the impact of each identified risk in terms of its potential to interfere with or prevent the successful accomplishment of other contract requirements (i.e., PWS appendices, workload, referenced publications, etc.), whether or not those requirements are identified as subfactors. Propose a realistic “work-around” or mitigations for identified risks that will eliminate or reduce risk to an acceptable level.

The following paragraphs provide instructions for each subfactor.

L2.3 Technical Volume Organization and Content

The Technical Volume shall be organized according to the following outline:

Section 1: Table of Contents Section 2: Team List

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Section 3: Subfactor 1: Mobilization Section 4: Subfactor 2: Technical Approach Section 5: Subfactor 3: Program Management and Staffing Approach Section 6: Subfactor 4: Performance Management/Quality Control Plan Section 7: Subfactor 5: Crisis Management Plan Section 8: Glossary of Abbreviations and Acronyms

Section 1: Table of Contents

The offeror’s proposal shall include a more detailed table of contents to delineate the subparagraphs within that proposal volume. Tab indexing shall be used to identify sections.

Include an indexed list of tables, charts, graphs, figures, and drawings, as applicable.

Section 2: Team List

The offeror’s proposal shall include a team list of the offerors primary POCs, to include full name (first and last), street address, telephone number, fax number, and email address of the prime contractor, subcontractors, joint venture partners, teaming partners, and/or mentor-protégé partners.

Section 3: Subfactor 1: Mobilization Approach

The Offeror shall propose a phase-in approach to integrate with the existing service provider during the 60-day phase-in period to accomplish all areas/criteria identified in PWS A.11, Phase- In Period.

a) Demonstrate a process to ensure employees or subcontract employees at all levels meet required Special Training, Certifications or Licensing Requirements listed in the PWS in each respective Tabs B-G, TE-9, Key Personnel, Special Training, Certification, or Licensing Requirements. Provide a continuous training plan to identify and schedule all required training to ensure all required training, licensing and certification requirements are complete by the full contract performance start date.

b) Identify a list of equipment and vehicles that the offeror will furnish above the Government Provided Property listed in Section J, JA-3 to the solicitation. If equipment and vehicles are not contractor owned, explain how equipment and vehicles will be provided. Identify the equipment and vehicles by quantity, type (i.e., 1/2-ton pickup, 4-dr sedan, commercial shredder, etc.), and, intended purpose by work section to ensure all necessary equipment and vehicles are available for use on the first day of full contract performance start date. Fuel-efficient vehicles are required.

c) A realistic schedule to include a graph/chart with sound supporting rationale, with timelines to fully address the start and completion of each key scheduled event. At a minimum, the offeror shall address interviewing, hiring, human resource actions, training, security clearances, and performance start work dates, to include dates when equipment and vehicle, and supplies and materials will be on site.

Section 4: Subfactor 2: Technical Approach

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

The offeror shall provide a technical approach which demonstrates the understanding to accomplishing the complexity and magnitude of service requirements set forth in the performance standards of the PWS. This includes the identification of, the schedule of required work to be performed, and the ability to properly employ trained specialists. At a minimum, the proposed approach shall address:

a) Clearly describe the offeror’s approach to perform the services identified within Tab B, Materiel Management. The approach shall also include how offeror shall meet the following requirements of the PWS:

1) To prepare AFRC Airmen to successfully accomplish mission requirements, the Offeror shall demonstrate a thorough understanding of Individual Protective Equipment (IPE) asset management.

2) The Offeror shall demonstrate an approach that details how they intend to manage unauthorized or excess support equipment in Defense Property Accountability System (DPAS) to include Small Arms/Light Weapons (SA/LW).

3) The Offeror shall demonstrate a thorough understanding of the Air Force directives related to managing Air Force inventory requirements, to include procedures to account for missing assets.

b) Clearly describe the offeror’s approach to perform the services identified within Tab C, Ground Transportation and Vehicle Maintenance. The approach shall also include how offeror shall meet the following requirements of the PWS:

1) The Offeror shall demonstrate a thorough understanding of Scheduled and Unscheduled Maintenance process management, ensuring equipment remains operational, or timely returned to service, while sustaining successful Mission Capable metric rates.

2) The Offeror shall demonstrate an approach that details how they intend to manage Delivery requirements to ensure priority cargo delivery IAW published Air Force Directives.

3) The Offeror shall demonstrate a thorough understanding of the Air Force directives related to managing Financial Improvement Audit Readiness (FIAR) requirements ensuring annual compliance inventory requirements are accomplished with 100% accuracy.

c) Clearly describe the offeror’s approach to perform the services identified within Tab D, Traffic Management Operations. The approach shall also include how offeror shall meet the following requirements of the PWS:

1) Air Transportation Function (ATF) - The Offeror shall understand the

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

regulations and certification requirements relating to all applicable ATF operations for Cargo and Passenger processing. The Offeror should be familiar with AFI 10- 403, Deployment Planning and Execution requirements regarding Cargo and Passenger processing. Develop a Standard Operating Procedure (SOP) for support on all Inbound/Outbound and Transient A/C missions for cargo and passenger operations (Upload/Download). The SOP should include Engine Running On and Off-load (ERO) operations and all key personnel to include Airfield Management, Command Post, Aerial Port and any other locally established entity if applicable.

2) Aircraft upload - The Offeror shall establish the sequence of events detailing how they intend to meet arriving and departing aircraft requiring service locally.

Offeror shall include the events necessary to download all terminating cargo and route to appropriate location.

3) Cargo Movement Operations System (CMOS) – The Offeror shall demonstrate an approach that uses CMOS to complete final manifesting and to generate documentation for cargo movement via ground and military air transportation. The plan shall include degraded operations in the event CMOS is offline.

d) Clearly describe the offeror’s approach to perform the services identified in Tab F, Real Property Maintenance. The approach shall include how the offeror shall meet the following requirements of the PWS:

1) The Offeror shall demonstrate an approach that details how they intend to manage efficiently, cost effectively, and timely Completion of Corrective Maintenance (CM) requirements without affecting Preventive Maintenance (PM) requirements.

2) The Offeror shall demonstrate an understanding of the Air Force directives and common commercial practices related to managing the Real Property PM program, ensuring the performance of all PM Inspection, Testing, and Maintenance (ITM) requirements on schedule.

3) The Offeror shall establish procedures, detailing how they intend to ensure the installations emergency generators are operationally tested and properly documented, while complying with all State and Federal environmental requirements.

e) Clearly describe the offeror’s approach to perform the services identified in Tab G, Fuels Management. The approach shall also include how the offeror shall meet the following requirements of the PWS:

1) Manage the procurement, storage, distribution, accounting and auditability of Defense Wide Working Capital Fund (DWWCF) capitalized/non-capitalized products.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

2) An understanding of the Air Force directives and common petroleum practices related to petroleum product specification, and quality surveillance of petroleum and cryogenic laboratory operations.

3) The Offeror shall establish procedures, detailing how they intend to satisfy the locally established Aircraft Servicing Product Response Times.

Section 5: Subfactor 3: Program Management and Staffing Approach

The offeror shall provide an approach that demonstrates a thorough understanding of workforce size, roles, and qualifications required to meet PWS requirements while complying with Collective Bargaining Agreement (CBA) limitations and mandates. The approach shall include the offeror’s proposed staffing by shift, skill classification, and work unit for the basic contract period and all option periods. The proposal shall demonstrate an organizational structure that the offeror will employ while performing this effort. It must address lines of authority, details of onsite personnel by skill mix, function, and numbers. The proposal shall provide rationale used to develop the organizational structure. The offeror shall:

a) Provide descriptions of the proposed roles and responsibilities, to include position qualifications/descriptions for each organizational element (i.e., work center or shop) and Organizational Chart. Describe plans for staff cross-utilization as well as your staffing plans for one-deep positions. Your proposed organization structure and staffing levels should demonstrate your understanding of all sections of the PWS, and how you will meet all PWS requirements. Your staffing plan must allow for flexibility needed to meet changing, unscheduled, urgent, and surge requirements.

b) Provide a completed Manpower Matrix (for all Tabs) for the base period and each option period that adequately supports projected workload/PWS requirements. The proposed rationale is to support the completed Manpower Matrix staffing, to include productive hour calculations and cross-utilization. Include in the matrix PWS sections/tasks where sub-contractors will perform the work. The productive man-year calculations are broken down by productive work hours per Tab which includes a detailed rational used to project hours, projections for each performance period, any manpower adjustments, number of overtime man-hours per tab, and number of overtime man-hours.

c) Identify and provide a strategy that addresses coverage of Key Personnel with trained, qualified and/or certified personnel. Key personnel shall be dedicated and onsite at Dobbins ARB during normal duty hours and/or available for after hour responses as required by the PWS. (Emphasis shall be placed on reach-back capabilities.) The list of Key Personnel includes the job titles identified in the PWS (Ref: PWS Tabs – B-TE-9, C-TE-9, D-TE-9, F-TE- 9, and G-TE-9):

d) Provide a strategy for the continuous recruitment, retention, training and retaining of a qualified/certified and capable workforce that can accomplish the entire scope of the PWS and handle surges/variables in workload requirements, throughout the life of the contract.

In addition, provide a detailed process for filling vacancies.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

e) Provide a description (if applicable) of subcontractor teaming arrangements or joint ventures that addresses organizational relationships and responsibility divisions between the prime contractor and subcontractor(s). Include a cross-reference matrix indicating which PWS areas particular sub-contractors are performing.

f) Describe how the Offeror will continue to perform the essential contractor services listed in the PWS Tabs B-G, Mission Essential Contractor Services, dated 5 Dec 2022, during periods of crisis IAW DFARS 252.237-7023, Continuation of Essential Contractor Services, and DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services.

Section 6: Subfactor 4: Performance Management/Quality Control Plan

The offeror shall provide a strategy that demonstrates their capability of managing contract performance and ensuring quality control. Work performance shall comply with all applicable guidelines, and publications required by the PWS. At a minimum, the strategy shall address the following essential components:

a) Internal Quality Control Plan: The offeror shall provide an approach on how it will implement a proactive internal QCP that does not rely on Government surveillance. The QCP shall outline how the offeror will execute the following quality functions:

1) Detect quality problems and deficiencies;

2) Identify root causes for quality related problems and deficiencies;

3) Facilitate correction of root causes related to detected problems and deficiencies;

and

4) Ensure quality related problems and defects do not recur

b) Demonstrate a quality management organization, including lines of authority that evaluates compliance, documents deficiencies, monitors corrective actions, ensures timely problem resolution, and addresses how problem recurrence will be prevented.

c) Provide a performance management approach that ensures effective quality management and customer relations through efficient processes, performance measurement, analysis, and data management.

Section 7: Subfactor 5: Crisis Management Scenario

The offeror shall use the Mission Essential Contractor Services Approach and provide a strategy to successfully adapt to the following scenario with as little as 4-hours notification while continuing to meet contract performance standards. Emphasis shall be placed on proposed reach-back capabilities during the timeframe specified with an increased workload of 25% for a full shift.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

Background:

Dobbins ARB is a major hub in the Southeastern United States. Due to the location and security, it has been utilized in the past to provide support to locations in the Gulf of Mexico, Caribbean Sea, and the southern portion of the Eastern Seaboard.

Scenario:

[Monday] Hurricane Aardvark is passing through Central America. It is scheduled to make landfall across Haiti and the Bahamas as a Category 4 storm in 3-4 days [Thursday-Friday].

Government assets are being pre-positioned and mobilized to provide support. Dobbins ARB has been selected as a primary hub for collecting supplies and transporting them into the disaster zones.

Mission aircraft, One (1) C- 17 and three (3) C-130s are due to arrive at Dobbins ARB within the next 24 hours

[Tues-Wed morning]. Each unit that is bringing an aircraft will be providing their own maintenance personnel. All aircraft will have a 12-hour turn-around time to be pre-flighted and ready to go upon arrival. Aircraft may arrive at any point and will immediately be post/pre-flighted.

Materiel Management, Ground Transportation, Traffic Management Operations (TMO), and Fuels will be required to coordinate/deliver parts and fuel to the airplane as required by Maintenance.

Approximately 24 hours prior to hurricane landfall, Dobbins ARB is expected to go into 24-hour operations. Ground transportation is essential to transport approximately 100 passengers and aircrew daily throughout this process.

After the hurricane passes, mission aircraft will be running cargo and passengers to/from the disaster zones. The expectation is for the aircraft staging from Dobbins ARB to fly approximately five (5) sorties per day for seven (7) days with two (2) of those sorties per day being outside of the 0700-1630 hours timeframe. Additionally, there will be at least three (3) other sorties from other non-mission aircraft that will stage through Dobbins ARB. All of these sorties will have an immediate requirement to be readied for takeoff as soon as possible upon arrival. Materiel management, Ground Transportation, TMO and Fuels must be able to support these requests within 30 minutes.

Section 8: Glossary of Abbreviations & Acronyms

The offeror’s proposal shall contain a glossary of all abbreviations and acronyms used within this volume and provide an explanation for each.

VOLUME II - PAST PERFORMANCE

L3.1 General

The Past Performance Volume addresses the offeror’s recent and relevant efforts/contracts. The efforts may include contracts with Federal agencies, state or local governments, and/or commercial sources. Past Performance information shall only be submitted utilizing the Past Performance Questionnaire (PPQ) (RFP JA-19). The offeror shall submit Past Performance information on no

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

more than six (6) efforts/contracts that meet the recent and relevant definitions below. The offeror shall submit past performance information for itself and any subcontractor(s), joint venture partners, teaming partners, and/or mentor-protégé partners IAW Section 3.0 of these instructions.

Of the six (6) efforts/contracts, the offeror must have been the prime contractor on least one (1) of the efforts/contracts.

The offeror shall provide a maximum of six (6) Past performance contract references that meet recent and relevant definitions IAW paragraph 3.3.1 and 3.3.2. The proposal shall explain how the project meets the definition of recent IAW paragraph 3.3.1 and relevant IAW paragraph 3.3.2.

L3.2 Past Performance Volume Organization and Content

The Past Performance Volume shall consist of the following sections:

Section 1: Table of Contents Section 2: Past Performance Summary Section 3: Past Performance Questionnaire(s) Section 4: Subcontractor Consent Letter(s) Section 5: Specific Content Section 6: Glossary of Abbreviations and Acronyms

L3.3 Format and Specific Content

L3.3.1 Recency

Recent is defined as an active or completed contract effort where at least 12 months of the effort/contract’s period of performance have been completed within the past five (5) years from the date this RFP was released. Provide any information currently available (e.g., letters, metrics, customer surveys, independent surveys, etc.) which demonstrates customer’s satisfaction with overall job performance and quality of completed product for relevant past efforts/contracts that are similar in scope, complexity, and magnitude/dollar amount that this RFP requires.

L3.3.2 Relevancy

Relevant performance is based on the degree of similarity between the offeror's past performance and the requirement(s) as identified in the PWS. Joint venture partners are considered the same as a Prime Offeror. The Government is not bound by the Offeror’s opinion of relevancy.

Consideration will be given to the extent that the effort is same/similar in scope, complexity, magnitude/dollar amount, and contract type that this RFP requires.

L3.3.3 Ordering-Type of Contracts Submission

In an ordering-type contractual vehicle, performance is demonstrated at the order level (i.e., a Delivery/Task Order). Therefore, if the effort/contract being submitted for Past Performance evaluation is an ordering type contractual vehicle (for example, an Indefinite Delivery “D” type contract per FAR Subpart 16.5, Indefinite -Delivery Contracts), the offeror shall submit the individual Delivery/Task Order (or series of orders) of the same continuous technical scope for evaluation, in lieu of the basic ordering contract itself. The Government will use the information

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

submitted for each order (or series of orders) under one Ordering Contract to evaluate the effort/contract’s recency, and relevancy for that Ordering Contract. The Government reserves the right to request additional information from the offeror’s POCs to verify a series of orders.

L3.3.4 Series of Orders

If a series of orders is submitted for Past Performance evaluation, the offeror shall provide the total dollar value and total period of performance for each order in the series. All orders (Task or Delivery) associated with a basic ordering contract shall be counted as one contract for the purposes of evaluation.

The Government will add the period of performance of each order to calculate the total period of performance for the series of orders, to be used in the evaluation. Only orders that meet the recency definition in paragraph 3.3.1 will be evaluated.

The total period of performance for the submitted effort/contract’s series of orders, as well as the scope, complexity, magnitude/dollar amount and contract type of the effort/contract, will be evaluated to arrive at a recency and relevancy rating for the total effort.

L3.3.5 Organization Structure Change History

Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past efforts or between conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, include with the proposal volume a “roadmap” describing all such changes in the organization of your company. As part of this explanation, show how these changes impact the relevance of any efforts you identify. Since the Government intends to consider past performance provided by other sources as well as that provided by the Offerors, your “roadmap” should be both specifically applicable to the efforts you identify and general enough to apply to efforts on which the Government receives information from other sources

Section 1: Table of Contents

The Past Performance Volume shall include a detailed table of contents to delineate the subparagraphs within the Past Performance Volume. Tab indexing shall be used to identify sections. Include an indexed list of tables, charts, graphs, figures, and drawings, as applicable.

Section 2: Past Performance Summary

The Past Performance Summary shall describe the role of the offeror, subcontractor(s), joint venture partners, teaming partners, and/or mentor-protégé partners for whom the offeror is electing to provide past performance information IAW paragraph 3.1. The Past Performance Summary Page shall also indicate the percentage and type of work the offeror and each subcontractor, joint venture partners, teaming partners, and /or mentor-protégé partners have performed on this effort.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Source Selection Information – See FAR 2.101 and 3.104

Section 3: Past Performance Questionnaire(s) (PPQs)

The information contained in the PPQ(s) will be used to evaluate the offeror’s past performance.

The offeror shall submit in the proposal PPQs on efforts/contracts that the offeror considers recent and relevant IAW the definitions in paragraph 3.3.1 and 3.3.2 above, in demonstrating…