DC260032_Q_A_Document.pdf
PDF 900 KB Posted
- Solicitation number
- 0000038556
- Issued by
- Fresno County, Fremont City, California
About this file
This is a Questions and Answers document for Invitation for Bid (IFB) DC260032 issued by the California Department of Education for in-person foreign language interpreting services and Video Remote Interpreting (VRI) services. The services will be provided on an as-needed basis for the Diagnostic Center, Central California located at 1818 West Ashlan Avenue, Fresno, CA 93705. The solicitation encompasses both on-site interpreting services within the Fresno area and scheduled video remote interpreting services. Bidders are required to submit copies of interpreter certifications at the time of bid submission and must meet specified bidder requirements outlined in Article VIII of the General Information section. The IFB includes detailed specifications regarding service delivery requirements, interpreter qualifications, and bid submission requirements as referenced throughout the questions and answers.
Pricing terms and budget information have not been disclosed by the issuing agency. The current incumbent contractor is Homeland Language Services, with existing rate information available for reference. Any interpreter used to fulfill this contract must meet one of two criteria as specified in Attachment 6 of the bidding documents, and bidders may include interpreters available for both on-site services and VRI-only services in their submissions. Additional guidance documents including Addendum #1 and the complete Scope of Work (Exhibit A) have been posted to clarify service requirements, interpreter qualifications, minimum hour charges for scheduled video services, and other technical specifications necessary for bid preparation.
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Other files
| File | Type | Posted |
|---|---|---|
| DC260032_Addendum__1.pdf | ||
| DC260032_-_In-Person_Language_Interpreting_and_VRI_Services.pdf |
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Text version
Invitation for Bid (IFB) – In-Person Language Interpreting and VRI Services
DC260032
Questions and Answers
Question 1: Can you provide an estimate of the requests we can anticipate monthly?
Response 1: Services will be on an as-needed basis. Please see the IFB, Exhibit A, Scope of Work, Article V. In-Person Language Interpreting Services, Item A and Article VI. Video Remote Interpreting Services, Item A.
Question 2: For the in-person requests, will they all be in the Fresno area?
Response 2: Please see the IFB, Exhibit A, Scope of Work, Article V. In-Person Language Interpreting Services, Item D.
Question 3: Do all interpreters need to be certified? Or will qualified or experienced interpreters be acceptable?
Response 3: Please see the IFB, General Information, Article VIII. Bidder Requirements.
Question 4: Do we need to submit copies of the interpreter's certificates at the time of submission?
Response 4: Yes. Please see Addendum #1.
Question 5: Will the video requests be on demand or scheduled?
Response 5: Please see the IFB, Exhibit A, Scope of Work, Article VIII. Scheduled Services, Item C.
Question 6: If the video requests are to be scheduled, are we allowed to charge the standard minimum of 1 hour?
Response 6: Please see the IFB, Exhibit A, Scope of Work, Article VIII. Scheduled Services, Item D.
Question 7: Is there a budget set aside for this contract? If yes, can you share this information with us?
Response 7: We do not have this information.
Question 8: Other than the required forms and certifications for the bid, should we provide technical proposal along with pertinent references from our past performance in the bid submission package?
Response 8: Please see the IFB, General Information, Article XII. Bid Submission Requirements.
Question 9: For attachment 6 (bidder certification), should we only include interpreters who could render the services on-site or linguists who are only available for VRI could be included as well?
Response 9: See Attachment 6. Any interpreter to be used in fulfillment of this contract must meet one of the two criteria:.
Question 10: Should we include at least two interpreters for each requested languages for bid submission?
Response 10: See Attachment 6. Any interpreter to be used in fulfillment of this contract must meet one of the two criteria:.
Question 11: Can you share the incumbent's information with us? The name and rates?
Response 11: The current incumbent is Homeland Language Services. Please see the below current rates.
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