D1 SOW 051421.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

General Information

Title of Project:

Annual Maintenance Agreement for CombiFlash Rf/Rf+ Chromatography Systems.

Statement of Need and Purpose:

The National Center for Advancing Translational Sciences (NCATS) Chemistry group, previously purchased CombiFlash Rf/Rf+ Chromatography Systems.

Constant access to fully functioning CombiFlash Rf/Rf+ Chromatography System is an imperative to maintain productivity in the successful pursuit of the NCATS Chemistry Group mission as an integral piece of equipment in the synthesis of small molecules as biological probes. As such, routine maintenance is of highest priority to ensure the systems operate properly. Furthermore, periodic upgrades and component replacement are required to prolong the instrument lifetime. In the event of a malfunction, this highly sophisticated and expensive instrument, as well as the associated components will require expert service.

To maintain these instruments in fully functioning, peak condition, scheduled preventive maintenance and service are required.

Background Information and Objective:

The National Institutes of Health (NIH) is the nation’s leading medical research agency and the primary Federal agency whose mission is to seek fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to enhance health, lengthen life, and reduce illness and disability, conducting, supporting and making medical discoveries that improve people’s health and save lives.

The National Center for Advancing Translational Sciences (NCATS) is a part of the National

Institutes of Health (NIH), which mission it is to catalyze the generation of innovative methods and technologies that will enhance the development, testing and implementation of diagnostics and therapeutics across a wide range of human diseases and conditions.

The NCATS Chemistry group requires an annual service agreement to maintain the CombiFlash

Rf/Rf+ Chromatography Systems in fully functioning order via preventative maintenance for one

12-month base year and four (4) 12-month successive option years. Without such a contract in place, repair costs are extremely high and instrument downtime is much longer causing a significant decrease in scientific productivity

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Period of Performance:

The anticipated period of performance is:

Base Period: June 14, 2021 – June 13, 2022

Option Period 1: June 14, 2022 – June 13, 2023

Option Period 2: June 14, 2023 – June 13, 2024

Option Period 3: June 14, 2024 – June 13, 2025

Option Period 4: June 14, 2025 – June 13, 2026

Place of Performance:

The place of performance shall be:

NCATS/NIH

9800 Medical Center Dr

Rockville, MD 20850

Scope of Work

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

1. Instrument: CombiFlash Rf+ Serial Number: 214D20179, 214G20021, 214G20022, 214G20023, 214G20024, 215B20240, 215E20035, 216G01916 Service Plan: Teledyne ISCO Premium Service Plan

2. Instrument: CombiFlash Rf+Lumen Serial Number: 214G20029, 214M20088 Service Plan: Teledyne ISCO Premium Service Plan

Specific Requirements:

The Contractor shall provide service agreement coverage during each 12-month period including one (1) preventative maintenance (PM) visit and unlimited on-site hardware troubleshooting and repair with standard response time including parts for the repair for the

CombiFlash Rf/Rf+ Chromatography Systems described on the General Requirements section, to include at minimum:

1. Contractor shall provide preventive maintenance, service repairs, and technical support between the hours of 8:00 AM and 5:00 PM of Monday through Friday, excluding Federal holidays.

2. On-site service and repairs shall be performed between the hours of 8:00 am and 5:00 pm on Monday through Friday, except Federal holidays.

3. Contractor shall use only OEM-certified parts and components for all preventive maintenance and repairs, except for consumables, at no additional cost to the Government.

4. Contractor shall be responsible for shipping and handling costs of each equipment instrument’s replacement parts and components.

5. The Contractor shall provide unlimited technical support.

6. The Contractor shall provide at no additional cost to the Government all necessary documentation, repair parts, spare parts, accessories, maintenance supplies, special tools, test and support equipment, travel and transportation, personnel skill requirements, and other related services required to maintain each instruments in fully functioning condition, except for costs of repairs occasioned by fault or negligence of the Government.

7. The services and preventive maintenance shall be performed by an factory certified and fully trained OEM technician in order to assure proper repair and operation of the system in accordance with manufacturer guidelines.

8. The Contractor shall provide at no additional cost to the Government expendable repair parts normally used up or consumed in service, includes pump seals, preventive maintenance kits and lamps.

9. Preventative maintenance shall include at no additional cost to the Government pump seal and lamp replacement and passing universal test sample requirements.

10. Sample Induced Errors such as clogs caused by analyte buildup, leaks caused by high pressure induced by clogs and dirty flow cell messages shall be covered by this maintenance agreement

Government Responsibilities:

The Government will provide Contractor personnel reasonable facility access to the system for preventive maintenance, repair, and support services. Access will be restricted during federal holidays and after business hours. The Government will notify the Contractor of any needed service or calibration.

Delivery or Deliverables:

Preventive maintenance and repairs as needed, as described in the “Specific Requirements” section above.

Reporting Requirements:

The Contractor shall provide one (1) validation report at the completion of each maintenance, repair or service visit for the system that describes the services performed on the instruments or components and certifies it to be in fully functioning, good condition.

Other Considerations:

Travel:

Travel costs shall be covered by Contractor at no additional cost to the Government .