D-Attachment-SOW.pdf
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- Attached to
- Service and Maintenance for DNA Analyzer
- Solicitation number
- 75N95024Q00003
About this file
This statement of work outlines maintenance and repair services required for a Chromium X DNA Analyzer owned by the National Institute on Aging. The contractor shall provide all necessary labor, travel, replacement parts, software upgrades, and training to maintain and repair the analyzer. Only original equipment manufacturer certified 10X Genomics technicians may perform the work. Response time for repair requests shall be within 24 business hours, with an onsite visit within 72 hours. Annual preventative maintenance of three hours is required. The government will provide work space and equipment for onsite services. The contractor must report on all repair and maintenance work. The principal place of performance is the Center for Alzheimer's and Related Diseases. Travel reimbursement is not authorized for regular work at this location. Services must be performed by 10X Genomics certified technicians.
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Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
STATEMENT OF WORK (SERVICES)
(SOW)
GENERAL INFORMATION
Title of Project:
Service and Maintenance for DNA Analyzer
Statement of Need and Purpose:
The purpose of this requirement is to procure repair and maintenance service of the following instrument: Chromium X DNA Analyzer (serial# CXVG10016)
Background Information and Objective:
The National Institute on Aging (NIA) owns a Chromium X DNA Analyzer manufactured by 10X Genomics. This equipment is used by the Center for Alzheimer’s and Related Dementias (CARD) and requires maintenance to ensure continued full function and continuity of NIA research data.
Period of Performance:
Base Year: 11/1/2023 – 10/31/2024 Option Year 1: 11/1/2024 – 10/31/2025 Option Year 2: 11/1/2025 – 10/31/2026 Option Year 3: 11/1/2026 – 10/31/2027
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:
Specific Requirements:
The Contractor shall provide the NIA with maintenance and repair support for the following 10X Genomics equipment:
Chromium X DNA Analyzer (serial# CXVG10016)
Maintenance and repair support shall include all labor, travel, and replacement parts necessary to provide preventative maintenance support, install new instrument software upgrades and train staff in use of the new software, and troubleshoot problems. Replacement parts and software upgrades provided must be Original Equipment Manufacturer (OEM) certified. Only original manufacturer certified trained technicians from 10X Genomics must be used to troubleshoot problems, install new software upgrades, train staff, and perform preventative maintenance tasks. Service technicians shall acknowledge repair requests within 24 business hours, and an onsite visit from a technician shall occur within 72 business hours.
LEVEL OF EFFORT:
10X Genomics certified service technician 3 hours for annual maintenance on the Chromium X DNA Analyzer (serial# CXVG10016).
GOVERNMENT RESPONSIBILITIES
When the contractor is on-site for maintenance and repair support provision, the government will provide workspace, desktop computers and telephones for the 10X Genomics service technician.
DELIVERY OR DELIVERABLES
Timely submission of repair and maintenance essential to successful completing this requirement.
REPORTING REQUIREMENTS
The contractor shall provide written reports on repair and annual maintenance on the Chromium X DNA Analyzer.
OTHER CONSIDERATIONS
Travel:
The principal place of performance is the Center for Alzheimer’s and Related Diseases (CARD).
Accordingly, reimbursable travel and per diem for the contractor’s employees performing work on a regular basis at this place of performance is not authorized. Any changes to this must be approved in advance by the contracting officer.
Key Personnel:
Maintenance must be performed by original manufacturer certified 10X Genomics service technicians
Information System Security Plan:
Not Applicable
Data Rights:
Section 508—Electronic and Information Technology Standards:
The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.
Publications and Publicity:
Confidentiality of Information:
File details come from the government source that posted it. Updated .