D-1. Performance Work Statement (PWS) for Professional and Management Development VIRTUAL TRAINING.docx

Performance Work Statement (PWS) Facilities Community of Interest Online Training

1. Background

1.1 – As the single authority for all Marine Corps Installations (MCI) matters, MCICOM exercises command and control of regional installation commands, establishes policy, exercises oversight, and prioritizes resources in order to optimize installation support to the operating forces (OPFOR) and tenant commands, Marines, and family members. The MCICOM Facilities Directorate (MCICOM-GF) is responsible for setting policies and executing command and control over those subordinate installations in the areas of providing Facility Services, Utilities, Energy Use Management, Facilities Sustainment Restoration and Modernization (FSRM), Housing, Military Construction, Environmental Management, Facilities Planning, and managing all aspects of planning, acquisition, accounting, use and disposal of both Class I (Land) and Class II (Facilities) Real Property for all Marine Corps activities.

1.2 – MCICOM-GF seeks to provide the Facilities Community of Interest (COI) members with an E-Learning solution that allows employees to access professional/technical engineering resources, construction management, facilities management, and facilities maintenance courses with preconfigured course groupings allowing them to earn Continuing Education Units (CEUs)/ Professional Development Hours (PDHs) relative to engineering resources and construction license renewals that comply with state and national agencies. Individual courses should have an expected training duration of no longer than 8 hours.

2. General Requirments

2.1 – The contractor shall provide virtual commercial-off-the-shelf (COTS) professional development training courses for engineers, building inspectors, electricians, HVAC mechanics, environmental managers, safety managers, and other positions within the Facilities COI.

2.2 – MCICOM-GF is seeking a Contractor with a large and diverse catalog of continuous learning module course offerings covering topics relevant to engineers, architects and other positions within the Facilities COI. The Contractor would provide a hosted E-Learning library of in-depth courseware. The ability to access learning solutions whenever they need it or wherever they are located will be critical.

2.3 – The vendor must provide select program managers from MCICOM-GF with administrative access to the host site to control and manage user access and review usage reports. The vendor must provide responsive customer support to resolve users’ technical issues with the site or course content. Additionally, the host site will allow users to access training/complete training and access training completion certificates.

2.4 – The E-Learning course content must be accredited to meet continuous learning requirements necessary to maintain and renew professional licenses and certifications held by our workforce to include, but not limited to areas such as engineering, construction management, facilities management, building inspection, mechanical (HVAC), and electrical maintenance.

3. Period of Performance (PoP)

3.1 – The PoP for this contract will be for one-year from September 29, 2021 to September 28, 2022.

4. Type of Contract

4.1 – This requirement will be issued as a Firm-Fixed Price with a unit of issue of Months anf a quantity of 12.

5. Performance Requirements: The Contractor shall provide the following:

5.1 – The Contractor shall provide MCICOM-GF with a unique training URL which allows for students to access course material through a combination of online “self-paced” training and live webinars available to students with 24/7 web-based access.

5.1.1 – Contractor online “self-paced” training content, the majority of which should include multimedia content in audio and/or video format, which must be accessible either Internet Explorer, Microsoft Edge, or Google Chrome browser(s).

5.1.2 – Contractor shall provide controls on employee course/library access through an online course approval process.

5.2 – The Contractor shall provide the following minimum functionalities: an extensive (1,500+ course) library of professional/technical engineering resources and construction courses/continuous learning modules with pre-configured course groupings. The majority of courses shall provide accredited CEUs/PDHs relative to engineering resources and construction license renewals that comply with state and national agencies.

5.3 – The Contractor shall provide programs with issues and topics that span the breadth of subject areas addressed by the PWS including but not limited to subjects that are relevant to maintaining the competency of Facilities COI members such as:

5.3.1 – Engineering

5.3.2 – Architecture, Interior Designs

5.3.3 – Bridge and Roadway

5.3.4 – Civil and Structural, Building Inspector

5.3.5 – Building Inspection

5.3.6 – Electrical (Electricians)

5.3.7 – Environmental and Landscapes and Flood

5.3.8 – Facilities Management

5.3.9 – HVAC (Mechanics)

5.3.10 – OSHA and Safety

5.3.11 – Surveying and Geomatics

5.3.12 – Water, Wastewater and Storm water

5.3.13 – Sustainable Green Design and LEED

5.3.14 – Codes, ADA, Board Laws and Rules

5.3.15 – Energy Management and Conservation

5.3.16 – Construction Project Management and Cost Estimating

5.3.17 – Fire Prevention

5.3.18 – Ethics

5.4 – The Contractor shall provide program content to include current topics to allow Facilities COI employees to stay on top of industry trends as well as new legislation and regulatory changes. E-learning programs must offer in-depth information, be archived and provide CEU credit as permitted under varying state licensure requirements. For example, the contactor shall support the training needs of geographically-dispersed engineers, architects and other positions within the Facilities COI (such as electricians and HVAC mechanics) with courses that are pre-approved for CEUs necessary for state or local license renewal as required by law. This program must support states on a nationwide basis.

5.5 – The Contractor shall provide information regarding available programs on a website that offers a user the ability to search for programs by a variety of means including, but not limited to, profession, state, program area and type of CEU/PDH credit. Courses shall have a description of the content, and course objectives included in the course catalog. The contractor shall also provide information on state licensure requirements.

5.6 – The Contractor shall provide a customer service representative who will be available to assist students in resolving issues in resetting passwords, and any other technical assistance that may be required during the life of the contract. Contractor shall provide availability to resolve aforementioned assistance and issues between the normal work days (8:00am Eastern to 4:00pm Eastern). The Contractor shall also provide MCICOM-GF designated POCs administrative account access, usage reports and any additional information as may be reasonably requested by MCICOM-GF.

5.7 – The Contractor shall maintain and make accessible all training records during the period of performance. Training records include correspondence, reports, attendance records, CEU certificates, and other records relating to staff’s participation in the Contractor’s training programs.

5.8 – The contractor shall provide a total (aggregate) of 1,000 training hours during the PoP across multiple student accounts.

5.8.1 – The contractor must implement control mechanisms with the host site to prevent enrollment beyond the 1,000 training hour limit. If the control mechanism fails and subsequently inadvertently allow enrollment beyond the purchased training hours, MCICOM-GF will not be responsible for expenses related exceeding the training hour limit.

5.9 – The contractor’s registration software shall:

5.9.1 – Require users to use the registration system to enroll in each E-Learning topic.

5.9.2 – Require individual accounts with unique alphanumeric usernames and/or passwords, along with an automated self-service password reset for users who forget their password.

5.9.3 – Provide properly registered participants with a tool to save personal professional learning progress and history, and permit participants to see a summary of their professional learning.

5.9.4 – Allow registration to occur throughout the life of the contract up to the training hour threshold stated in the contract for the current PoP.

5.9.5 – Provide students with access to course completion certificates once all work within a particular course is completed.