Cyber School Student Analysis and Evaluation Support Draft PWS.docx

ARP Handbook

PERFORMANCE WORK STATEMENT (PWS)

Cyber School Student Analysis and Evaluation Support Contract U.S. Army Cyber Center of Excellence, Fort Eisenhower, Georgia

PART 1 GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide Student Analysis and Evaluation Support for the Cyber School, Cyber Center of Excellence (CCoE), Fort Eisenhower, Georgia. This effort will support the Cyber School in assessing the best qualified Cyber Soldiers and placing those Soldiers in the right military jobs/roles based on assessment results within the Army’s new Cyber Branch. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: This requirement is to provide the U.S. Army Cyber School with a qualified Industrial and Organizational Psychologist. The Industrial and Organizational Psychologist shall purchase and administer, the Multidimensional Aptitude Battery –II (MAB-II) and Neuroticism, Extraversion, Openness Personality Inventory-3 (NEO-PI-3) to initial entry Cyber Soldiers to include officers, warrant officers, and enlisted personnel. Once tested, the Industrial and Organizational Psychologist shall analyze the results and provide a written report of the results from the assessments with recommendations to Cyber School leadership within 10 working days of administering the assessments listed above. The Industrial and Organizational Psychologist shall develop a 2-hour block of instructions on topics related to “Improving Performance in the Classroom” and “How to Improve Study Habits.” The Industrial and Organizational Psychologist will be required to complete the Foundation Instructor Facilitation Course (FIFC) and facilitate the 2-hour block of instructions mentioned above within all initial military training (IMT) courses to include CyBOLC, CyWOBC and 17C AIT. The Industrial and Organizational Psychologist shall provide one-on-one counseling with students that are experiencing difficulties with course material. The contractor will be responsible for conducting training environment observations which include SCIF training facilities. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non- personal services necessary to perform Student Analysis and Evaluation Support as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Cyber School was established to provide trained 17 series personnel (17A, 17B. 17C, 17E, 170A and 170B) that support the Army’s Cyberspace Operations and Electronic Warfare across USCYBERCOM, ARCYBER, Cyber Protection Brigade and FORSCOM missions. Additionally, the Cyber School has the goal of providing equipment, faculty, and an environment that build Soldiers’ skills and abilities while encouraging a culture of aggressive self-development. As stated in Self Development for Cyber Warriors (Conti, Caroland, Cook, Taylor) "Aggressive self-development is a critical task for the cyber warfare professional. No matter the quality, formal training and education programs age poorly when facing the relentless advance of technology and agile adversaries. Self-development serves as a continuous complement to formal training and fosters the currency and depth of expertise a world class cyber workforce demands."

The structure of the internally developed Cyber School Curriculum course demonstrates this training mentality. The Cyber School training philosophy embraces the adult learning concept by creating an environment that is approximately 80% hands-on and 20% knowledge-based instruction. Students are generally provided a short block of instruction on a high-level concept, such as Public Key Infrastructure, then are assigned associated tasks that build and reinforce knowledge and skill through application. Students are not confined to a particular method of completing a task and are encouraged to think “outside the box.”

1.3 Objectives: Support the proponent office of the Army Cyber School that includes conducting Performance Enhancement Training and student assessments for all Cyber School initial entry courses; assessing student performance, and the cognitive and non-cognitive abilities of individuals serving within the Cyber Corps, as well as those desiring to serve.

1.4 Scope: Provide psychological and academic support to the Cyber School courses to include the 17A-Cyber Basic Officer Leader Course (CyBOLC), 17C- Cyber Operations Specialist Advanced Individual Training (AIT), 170A Cyber Warrant Officer Basic Course (CyWOBC), and other Cyberspace Operations courses as determined by the Army Cyber Commandant. Most of these courses consist of technical cyber training validated by USCYBERCOM J7, DoD CIO, and the NSA. Personnel assigned to this contract shall assist and support the CCoE personnel and shall utilize and conform to the standards within all applicable regulations and SOPs (i.e. TRADOC REG 350-70 with appendixes). The government will own all developed products.

1.4.1 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12- month option years. The Period of Performance reads as follows:

1.5 General Information

1.5.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services to the Government (see FAR 52.246-1, Contractor Inspection Requirements).

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non- conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means of assuring the work and products delivered complies with the requirement of the contract. Cyber School Industrial and organizational Psychologist: The contractor shall utilize a qualified industrial and organizational psychologist who shall develop training material, assess students, and provide products for all initial entry courses assigned to the Cyber School, as required. The contractor shall utilize personnel who possess the knowledge, skills, abilities and experience to accomplish the objectives listed above and support Cyberspace Operations IAW all relevant regulations, requirements, and SOPs to include TRADOC Reg. 350-70 with all appendices, USCYBERCOM J7, National Cryptologic Training System (NSA standards per DoDI 3305.09), and DoD Cybersecurity Workforce Framework (i.e. DoD 8570 or 8140) training standards. The development of a Quality Control Plan (QCP) is to ensure services are performed in accordance with this PWS. The initial QCP shall be delivered with the contractor’s proposal. After award the final QCP shall be delivered within 30 days of start date and within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QC system. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.5.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.5.3 Federal Government Holidays:

Juneteenth

1.5.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800hrs to 1630hrs Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at building 25601 on Fort Eisenhower, GA and other training facilities under the Cyber School.

1.5.6 Type of Contract: The government will award a Firm Fixed Price contract.

1.6 Security Requirements: The following requirements must be incorporated into all classified and unclassified contracts to include the Performance Work Statement on Fort Eisenhower and Gillem Enclave. This applies to all contracts that exceed 60 days or more.

1.6.1 Installation Access: All contractor employees, including subcontractors, shall comply with applicable installation and facility access security policies and procedures at all work and TDY locations. All contractors and subcontractors will be issued a Common Access Card (CAC) or an Installation Pass issued through the Automated Installation Entry (AIE) Security System to access the installation. The Fort Eisenhower military installation is a limited access post. Unscheduled gate closures by the military police may occur at any time. In accordance with Army Regulation 525-13, paragraph 5-19, all prospective contractors will undergo a verification process by the installation Provost Marshal Office, Director of Emergency Services to determine the trustworthiness and suitability prior to being granted access to federal property. This will be accomplished using the National Crime Information Center (NCIC) Interstate Identification Index (III). This is the minimum baseline background check for entrance onto Army Installations for non-CAC holders to include entrance of visitors (Ref AR 190-13, paragraph 8-2). All personnel entering or exiting the installation may experience a delay due to vehicle inspections, registration checks, verification of seat belt use, etc. All vehicles and personnel are subject to search and seizure. The search and seizure provisions shall apply to contractor personnel while within Fort Eisenhower’s aea of jurisdiction. Contractor personnel shall comply with all entry control requirements and security policies/procedures in effect. Security procedures may change without notice.

1.6.2 Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.3 Antiterrorism (AT) Level I Training: All contractor employees, including subcontractors, assigned to this contract shall receive an initial Antiterrorism Level I Brief by a certified ATO Level II Officer within 30 days of reporting for duty. (Monthly briefings will be offered by the Garrison Antiterrorism Officer.) Annual refresher Antiterrorism Level I Training shall be completed on-line at https://jkodirect.jten.mil/Atlas2/faces/page/login/Login.seam or they may attend the quarterly training offered by the Garrison ATO. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager. (Ref Department of the Army, US Army Contracting Agency, SFCA-CO, 5 Sep 07, subject: Incorporation of Measures into the Contracting Process and AR 525-13, Antiterrorism).

Note: Contractor personnel shall receive an AOR briefing when traveling OCONUS on TDY. Briefing must be provided by a certified ATO Level II Officer within 7 working days prior to TDY departure outside the 50 United States, its territories, and possessions. This is separate from the normal annual AT Level I training requirement. (Ref AR 525-13)

1.6.4 iWATCH: All contractor employees, including subcontractors, assigned to this contract shall receive a brief on the local iWATCH program (provided in conjunction with the AT Level I Training). This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of reporting to duty and annual refresher training with the results reported to the COR.

1.6.5 Operation Security (OPSEC) Training: Operation Security (OPSEC) Training: All contractor employees, including subcontractors, assigned to this contract shall complete Level I OPSEC training within 30 days of reporting for duty and then annually thereafter. Initial Level 1 OPSEC training will be conducted monthly by the Garrison OPSEC Officer or a Level II certified OPSEC Officer. Annual refresher OPSEC training shall be completed on-line at http://cdsetrain.dtic.mil/opsec/index.htm. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and unit/activity security manager. (Ref AR 530-1, Operations Security).

1.6.6 Threat Awareness and Reporting Program (TARP) Training: All contractor employees, including subcontractors, assigned to this contract shall complete TARP training within 30 days of reporting for duty and then annually thereafter. TARP training will be conducted monthly by the 902nd MI Group. The COR will ensure contractors are notified of available training. Completion of training shall be reported to the COR and the unit/activity security manager. (Ref AR 381-12).

1.6.7 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated subcontractors must complete the DoD Cyber Awareness Challenge Training (https://ia.signal.army.mil/DoDIAA) before issuance of network access and annually thereafter. Certificates of successful completion, for both initial awareness training and annual refresher training shall be provided to the COR. All contractor employees will successfully complete all required IA training as specified in AR 25-2 and as directed by the Government. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2.

Contractors, to include subcontractors, requiring access to information systems to fulfill their duties must possess the required favorable security investigation. Contractors that require access to the Fort Eisenhower network shall have a minimum of a National Agency Check with Inquiries (NACI) investigation initiated and favorable review before issuance of network access. The IASO/IANO from the activity that the contractor is assigned to, will submit an electronic DD 2875, System Authorization Access Request (SAAR) to Security & Intelligence Division for verification that the contractor meets the requirements of AR 25-2 for accessing the Fort Eisenhower network. (Ref AR 25-2)

1.6.8 Information Assurance (IA)/Information Technology (IT) Certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees’ supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.9 Identification of Contractors: In accordance with FAR 37.114 contract employees shall identify themselves as a contractor at all times while on the job, e.g., in the workplace, when attending meetings, in email, when answering government telephones, or when making phone calls.

1.6.10 Common Access Card CAC Badges: Each CAC badges shall be issued prior to any employees performing work under this contract FAR 52.204-9 implements Homeland Security Presidential Directive 12 (HSPD-12) and Federal Information Processing Standards Publication 210-2 (FIPS PUB 201) Directive-12 (HSPD-12) and Federal Information and Contractor personnel with routine physical access to a Federally-controlled facility be issued a common identification with specific security registration and identity proofing objectives. Specifically, Fort Eisenhower meets this requirement by using the Common Access Card (CAC) for all such federal employees and contractors.

1.6.11 Common Access (CAC) Badges: Each Contractor employees will be required to obtain a CAC issued by the Government. Each Contractor employee’s name social security number, date of birth and email address will entered into a database (by the COR called the Contractor Verification System (CVS). CVS is automated system to allow Contractors personal information to be verified when applying for a new or renewal Government identification card referred to as the CAC. Once the Contractor employee’s information is registered, the COR will electronically forward the form to the contractor. Each contractor employee is required to electronically fill out the CAC request form. Once the form is properly filled out, the COR will verify that they authorized and required to have a CAC. The contractor employees will be directed to go to the designed in processing facility and obtain the CAC. Should an employee leave prior to the contractor expiration, the contractor is responsible for ensuring the immediately be delivered to the COR for cancellation upon the release of any employee. Failure, inability, or delay in obtaining the CAC does not relieve the contractor from performing under terms of the contractor.

1.6.12 ID Badges: The contractor shall provide each contract personnel an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material, be easily readable, and shall contain the following minimum information: Employee’s Name, Contract Company Name, Employee’s Photograph. Contract employees shall wear proper identification at Government workplaces at all times.

1.6.13 Display of ID Badges: Contractor personnel shall wear the ID badge at all times when performing work under this contract to include attending government meetings and conferences. Unless otherwise specified in the contract, each contract personnel shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.14 Answering Telephones: Contract personnel shall identify themselves as contract employees when answering and making calls on government telephones.

1.6.15 Utilizing Electronic Mail:

(1) When Contractor personnel send e-mail messages to government personnel while performing on this contract, the contract personnel e-mail addresses shall include the company name together with the person’s name (ex: John Smith, Contractor, ABC Company).

(2) When contract personnel require access to a government computer, the contract personnel shall be required to obtain a Common Access Card. To do so, the contract personnel shall request a CAC Card through the COR.

NOTE: The government issued CAC is the property of the U.S. Government and shall be returned to the COR upon expiration of the contract, replacement or termination of the contract employee. (CAC card must be turned in to the COR on contractor’s last day of employment.) Unauthorized possession of the CAC can be prosecuted criminally under section 701, title 18, United States Code.

1.6.16 Eligibility Verification for Employment: E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers must complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes citizens and noncitizens. On the form, the employer must examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause.

1.7 Special Qualifications: The contractor is responsible for the overall management and oversight of this contract. It is the contactor’s responsibility to staff and deploy qualified contracted personnel to meet all of the PWS requirements. No government historical staffing data is provided under Technical Exhibit 2 because this is a new requirement. The Contractor shall be responsible to propose and deploy the correct labor types, mix, number and hours required to satisfactorily and professionally meet all PWS requirements. The Government anticipates the requirements within this PWS shall require the following labor categories: Program Manager (PM) and Industrial and Organizational Psychologist-Human Dimension.

1.7.1 The contractor is responsible for ensuring all employees during the execution of this contract possess and maintain:

1.7.1.1 Industrial and Organizational Psychological Services:

· At contract start date, possess a final Secret security clearances and must initiate a T5 level Top Secret security clearances with SCI eligibility within 60 days of on-boarding and once obtained shall maintain the required TS/SCI security clearance throughout the life of the contract.

· Minimum of a Master’s in Industrial and/or Organizational Psychology or MS in School Counseling from an accredited college or university

· Must be able to obtain MAB-II and NEO-PI-3 results from the Sigma Testing website and summarize the results

· Experience with screening and evaluating students in an industrial and organizational or school setting

· Effective verbal and written communication skills

· Excellent organizing, time management, and follow-up skills

· Proficient use of technology; specifically computers and related software

· Ability to perform on cross-functional teams with multi-disciplinary individuals

· Ability to relate to students from a variety of demographics/socio-economic backgrounds

· Minimum 5 years’ experience and knowledge of performance enhancement

· Possess 2 years’ experience in accelerated learning with continued hands-on training in the application of performance psychology skill, use of biofeedback, and other simulations-based technologies

· Minimum 2 years’ experience in administering intelligence quotient and non-cognitive assessments

· Possess 2 years’ experience in assessing IQ and personality traits to determine trends in performance or behavior.

1.7.2 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.3 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.7.4 Key Personnel: The follow personnel are considered key personnel by the government: The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0800hrs to 1630hrs, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.7.5 Identification of Contractor Employees: The Contractor (to include subcontractors shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.7.6 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.7.7 Contractor Travel: The contractor may be required to visit other Centers of Excellence or commands to observe their assessment processes or to attend training related to improving human performance, such as mindfulness training. This travel will require travel within CONUS and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. The contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.7.8 Other Direct Costs: Other cost include fund to purchase the MAB-II (IQ) and NEO-PI-3 (Personality) assessments.

1.7.9 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.7.10 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.7.11 PHASE IN /PHASE OUT PERIOD : To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the two weeks phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2 DEFINITIONS & ACRONYMS

2 DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT ADMINISTRATOR. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non- manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide unclassified internet service, VPN access and long-distance telephone service.

3.2 Facilities: The Government will provide a cubicle space in building 25601 on Fort Eisenhower within access to operational latrines and a break area equipped with a refrigerator and microwave.

3.3 Utilities: The Government will provide power to the workstation and a climate-controlled workspace with air condition and heating. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide a laptop computer to allow for telework and VoIP telephone.

3.5 Materials: The Government will provide basic office supplies such as pens, sticky notepad, paper clips, staples and stapler and binder clips.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.7 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.8 Top Secret Facility Clearance: The contractor shall possess and maintain a TOP SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a TOP SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment.

4.3. Materials: The Contractor shall provide students with access to the MAB and NEO PI assessments.

4.4. Equipment: The Contractor shall provide any equipment needed to perform this PWS that is not listed in PART 3 of this PWS.

PART 5 SPECIFIC TASKS

5 Specific Tasks:

5.1. Basic Services. The contractor shall provide services for complete program management and administrative tasks to ensure the requirements of the contract are met and to ensure the contractor adequately controls and supervises its personnel who provide the deliverables described within this PWS. The Industrial and Organizational Psychologist shall be the focal point for all issues and shall keep the Government fully informed, both verbally and in writing. The contractor shall provide all necessary personnel, administrative, financial, and managerial resources required to support this contract.

5.2. Student Analysis and Evaluation Support: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform these services. The Industrial and Organizational

I & O Psychologist shall:

· Evaluate 95% of the 560 US Army Cyber School Initial Military Training students annually utilizing the Multidimensional Aptitude Battery –II (MAB-II) and Neuroticism, Extraversion, Openness Personality Inventory (NEO-PI-3) assessments or equivalent; prepare monthly Trend Analysis Reports on assessment scores for farther analysis.

· Provide students with individual counseling, as required, to assist students that are experiencing difficulties during the Cyber courses.

· Shall maintain student confidentiality IAW the American Psychological Association Code of Ethics.

· Develop and facilitate group discussions with classes on “Human Learning” and “Human Performance Improvement” that will improve students’ learning experience.

· Consult with Cyber School staff monthly to ensure deliverables are meeting leadership’s intent, within the confines of this PWS

· Maintain professional knowledge by attending conferences, reviewing professional publications, establishing professional networks in order to stay relevant.

· Conduct periodic training environment observations including SCIF training facilities and offer recommendations to Course Managers that are consistent with maintaining a safe, healthy classroom and training environment

· Travel at least 10% annually in a Temporary Duty (TDY) status, as required; and submit Trip Reports within 5 days of TDY completion

· Participate in at least two (2) weekly meetings or IPRs per month to give project statuses to the Office Chief of Cyber (OCC) management

· Send bi-weekly email reports to the COR. Reports to the COR will include work accomplished, tasks remaining, and identify any issues/concerns associated with the accomplishment of assigned tasks

· Ability to perform on cross-functional teams with multi-disciplinary individuals

· Ability to relate to students from a variety of demographics/socio-economic backgrounds

· Submit monthly invoices within the WAWF in a timely manner.

5.3 CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub- Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

PART 6 APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor (to include subcontractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures.

AR 25-2 Information Assurance AR 71-9 Warfighting Capabilities Determination AR 71-11 Total Army Analysis AR 71-32 Force Development and Documentation – Consolidated Policies AR 73-1 Test and Evaluation Policy AR 350-1 Army Training and Leader Development 19 AUG 2014 AR 380-5 Department of the Army Information Security Program AR 380-10 Foreign Disclosure and Contacts with Foreign Representatives CJCSI 5810.01D. Implementation of the DOD Law of War Program. 30 April 2010.

CJCSM 3320.02D. Joint Spectrum Interference Resolution (JSIR) Procedures. 3 June 2013.

DoD 5200.2-R, “Personnel Security Program,” January 1, 1987, as amended DoD Directive 8570.01, “Information Assurance (IA) Training, Certification, and Workforce Management,” August 15, 2004 DoD 8140, anticipated replacement to DoD 8570 (~Q1FY15) DODI 4650.01. Policy and Procedures for Management FG 350-5 Academic Practices 30 September 2013 FG 350-22 Test Control Policies and Procedures 23 January 2014 FM 27-10. The Law of Land Warfare. 18 July 1956.

FM 3-12. Cyberspace Operations. 20 May 2015 (Draft).

JP 1-04. Legal Support to Military Operations. 17 August 2011.

JP 2-0. Joint Intelligence. 22 October 2013.

JP 3-0. Joint Operations. 11August 2011.

JP 3-12. Joint Cyberspace Operations. 5 February 2013. JP 3-13. Information Operations. 27 November 2012 JP 3-13.1. Electronic Warfare. 08 February 2012.

JP 3-57. Civil-Military Operations. 11 September 2013.

JP 3-60. Joint Targeting. 31 January 2013.

JP 6-01. Joint Electromagnetic Spectrum Management Operations. 20 March 2012 TRADOC 350-6 Enlisted Initial Entry Training Policies and Procedures 18 December 2015 TRADOC 350-10 Institutional Leader Training and Education TRADOC 350-70 Army Learning Policy and Systems 6 December 2011 USCYBERCOM Joint Cyberspace Training and Certification Standards (JCT&CS). 7 February 2012 USCYBERCOM Cyber Force Concept of Operations & Employment. 22 July 2014.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Level of Performance (ALP) or Acceptable Quality Level

(AQL)

Administer the MAB-II or NEO-PI-3 Assessments via Sigma Testing website

IAW the PWS 5.2

Observation, Monthly Reports Daily Rate

completion; task in progress; and inform COR of any issues or concerns that impede progress. assigned, progress, issues/concerns, deliverables and significant events

reports by

COR

Contractor's performance documented on monthly reports/CPARS

Trip upon return from

TDY

95% accuracy of trip details within 5 days of return from TDY Periodic Surveillance/ Review Trip Reports Contractor's performance documented on monthly reports/CPARS

documented on monthly reports/CPARS

attendance and review of reports, sign in Contractor's performance documented on monthly reports/CPARS

Prepare Invoices

(WAWF)

30-day billing cycle 97% of the time

documented on monthly reports/CPARS

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE