CTR066383_Arizona_Integrated_Tax_System_Modernization_STARS_-_Amendment_5_-_Dated_10-9-2025.pdf

Contract Amendment

Arizona Department of Administration

State Procurement Office

1802 West Jackson Street - Number 100

Phoenix, AZ 85007

Contract Number: CTR066383

Amendment 5

Arizona Integrated Tax System Modernization – STARS Program

Pursuant to the above referenced Contract, and the State’s Uniform Terms and Conditions, Paragraph 5.1 Contract Amendments, the contract shall be amended as follows:

The State of Arizona/Arizona Department of Revenue (ADOR) and GCOM Software, LLC, a wholly owned subsidiary of Voyatek (GCOM), Collectively, the "Parties." The Parties agree to amend their obligations in the above referenced Contract and other valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree to keep, perform and fulfill the promises, conditions and agreements following below.

1. AMENDMENTS

1.1 The Contract is amended as follows:

1.1.1 GCOM will plan, configure and deploy virtual machines (Virtual

Desktop Infrastructure, VDI) in conformance with their base images (i.e. Operating system and all additional required applications). The configured connection broker will authenticate users and direct them to the appropriate virtual desktop. GCOM will then set up and configure user accounts and permissions to access the VDI environment.

1.1.2 GCOM will provide GCOM team users and up to ten (10) ADOR systems testers with a non-persistent virtual desktop through the Term of the Contract or June 30, 2029, whichever is earlier, unless the parties mutually agree on a different end date.

1.2 All ADOR laptops/hardware currently assigned to and in possession of

GCOM personnel will be returned to ADOR, Facilities Department at 1600 W. Monroe St., Phoenix, Arizona, 85007, in good working condition, no later than twenty (20) calendar days after the GCOM VDI solution becomes fully deployed, tested and functionally operational.

GCOM will pay for the cost of shipping the laptops back to ADOR.

Exceptions to returning all laptops must be approved by ADOR leadership.

1.3 GCOM will implement the Amazon Web Services (AWS) Workspaces

(Pool, non-persistent desktops), Desktop-as-a-Service (DaaS) deployment and integrate the AWS Workspaces environment with the existing STARS project Active Directory.

1.4 GCOM’s VDI solution will comply with and maintain all AZ Ramp requirements in the STARS environment. The design and architecture must be approved by ADOR and Homeland Security.

1.5 GCOM’s VDI environment shall adhere to and comply with all standards set forth by the Arizona Strategic Enterprise Technology Office (ADOA- ASET) for the Department. This amendment shall comport with all the provisions and requirements provided in section 4.1.13, Security and 4.1.14, Data Management and Data Governance as found in the Master Controlling Contract, CTR066383.

1.6 GCOM shall maintain Infrastructure AWS Managed Services that is Fed

Ramp Certified and will provide ongoing support and maintenance for the VDI services (AWS Workspaces) through the Term of the Contract or June 30, 2029, whichever is earlier, unless the parties mutually agree on a different end date.

1.7 GCOM will maintain “Authorization to Operate” in the STARS GCOM

(Voyatek) AWS environment into which the VDI solution will be deployed through the Term of the Contract or June 30, 2029, whichever is earlier, unless the parties mutually agree on a different end date.

1.8 The VDI solution shall be specifically designed and operated to support the STARS project team only and will not be accessible for use by non- STARS project team members within the Arizona Department of Revenue.

1.9 GCOM is partnering with Science Applications International Corporation

(SAIC) of Wilmington Delaware in this VDI implementation. SAIC has the expertise with AWS Workspaces and sufficient resources available to meet the intricate project demands and timelines needed to keep the STARS project within contract perimeters. GCOM shall adhere to all conditions and provisions found in the master controlling contract, Special Terms and Conditions, section 3.10. Subcontract, subsection

3.10.2 Additional Names and 3.10.3 Flow-down prior to the

commencement of any work outlined in this amendment.

1.10 GCOM’s managed VDI solution shall also support the continuous project testing needs of up to ten (10) ADOR systems testers assigned to the STARS project.

1.11 GCOM, in unison with and directed by ADOR IT cybersecurity engineers, will work to integrate the Okta identity platform solution for single sign-on (SSO) and Multi-Factor Authentication (MFA) in addition to any other appropriate cybersecurity protocols for the program users of the VDI solution as may be determined by the ADOR Chief Information Security Officer. GCOM shall be responsible for implementing strict role-based access control (RBAC) to ensure that users can only access the data and applications they need for their individual or collective roles.

1.12 Once the VDI solution and environment has been built, completed and becomes fully operational, GCOM shall maintain operational and financial responsibility for the yearly ongoing management, maintenance, and hosting costs in support of the VDI solution through the Term of the Contract or June 30, 2029, whichever is earlier, unless the parties mutually agree on a different end date.

1.13 ADOR shall make a one-time only VDI environment buildout payment of one hundred eighty thousand dollars ($180,000.00) plus applicable taxes. Payment shall be issued directly to GCOM upon 1) mutual agreement of terms and conditions in this this amendment, signified by electronic signature in the Arizona Procurement Portal, 2) valid issuance of an Arizona Department of Revenue Purchase Order, and 3) presentation of a final, accurate invoice, compliant with terms and conditions found herein to ADOR Accounts Payable.

This amendment when signed in the Arizona Procurement Portal replaces and supersedes any and all oral agreements between the parties, as well as any prior writings, and modifications and amendments to the agreement, including any exhibit or appendix.

ALL OTHER REQUIREMENTS, SPECIFICATIONS, TERMS AND CONDITIONS REMAIN UNCHANGED

ACKNOWLEDGEMENT AND AUTHORIZATION

This amendment shall be fully executed upon the electronic approval in the State e-Procurement system by an authorized representative of the Contractor and applied to the contract in the State e-Procurement system by the Procurement

Officer or delegate.

Available online at app.az.gov https://app.az.gov/