CTR066086_Contract_Documents.pdf

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Master Agreement AZ|CTR066086
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CTR066086
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Arizona

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Request for Proposal

Solicitation No. BPM005261 JANITORIAL SERVICES for

Arizona Schools for the Deaf and Blind

Arizona Department of Administration

State Procurement Office

100 North 15th Avenue Phoenix, AZ 85007

BEST AND FINAL PRICE SHEET

Contractor Name: ABM INDUSTRY GROUPS, LLC

FY 2023 – 2024 starting July 1, 2023 and ending December 31, 2023 – 11:59pm

WEEKLY PRICING PHOENIX CAMPUS TUCSON CAMPUS

School in Session Pricing $4,711.10 $6,528.87

Break Sessions (Spring, Fall, Winter) $4,711.10 $6,528.87

Summer Pricing $4,711.10 $6,528.87

TOTAL $122,488.50 $169,750.50

FY 2024 – 2025 starting January 1, 2024

School in Session Pricing $4,837.23 $6,617.50

Break Sessions (Spring, Fall, Winter) $4,837.23 $6,617.50

Summer Pricing $4,837.23 $6,617.50

Annually Every Year TOTAL $251,536 $344,110

No Change with services listed below.

BREAKS TO INCLUDE COMPLETE

FLOOR CARE.

(Spring, Fall, Winter)

$4,837.23 $6,617.50

ADDITIONAL SERVICES* PRICE

Stripping hard floors $0.37 Square Foot

Waxing hard floors $0.37 Square Foot

Carpet Cleaning (Bonnet Cleaning, Extraction, Steam Cleaning)

$0.29 Square Foot

Buffing $0.15 Square Foot

Emergency Services (Special Events) $30.20 Hourly

Emergency Services after hours cleaning

$30.20 Hourly

* Additional Services are those services that cover special areas above and beyond the requirements of the Scope of Work. The Scope of Work requires all of the above to be done once throughout the year. The above is a unit price to determine requests to clean at other times.

Request for Proposal under A.R.S. § 41-2534

Notice Page

100 N 15th Avenue, Suite 305

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 1 of 72

Contract Number: CTR066086

Description: Janitorial Services for the Arizona School for the Deaf and Blind

Solicitation Due Date and Time:

Pre-Offer Conference:

Proposals will only be accepted online in the “State’s eProcurement System”, Arizona Procurement Portal (APP), at https://app.az.gov until the “Bid/Offer Due Date” indicated in the “State’s eProcurement System” for the Solicitation No. shown at the top of this page. Proposals must be in the State Procurement Office’s possession online no later than that deadline.

Submit technical inquiries about navigating and/or submitting proposals in the State’s eProcurement System to the State’s eProcurement System Help Desk by phone at (602) 542-7600, option 2; or by email to app@azdoa.gov.

LATE PROPOSALS WILL NOT BE CONSIDERED. No extension or grace period will be given for delays or incomplete proposals caused by internet connectivity problems, file uploading difficulties, or misunderstanding of the requirements or procedures for online submission in the “State’s eProcurement System”.

It is the responsibility of the Prospective Offeror to routinely check the APP website for Solicitation Amendments. Additional instructions for preparing an Offer are included in this solicitation.

Persons with a disability may request a reasonable accommodation, such as a sign language interpreter, by contacting the Solicitation contact person. Requests shall be made as early as possible to allow time to arrange for the accommodation.

https://app.az.gov/ https://app.az.gov/ mailto:app@azdoa.gov

Table of Contents

AWARD – ABM INDUSTRY GROUPS LLC

CONTRACT CTR#066086

Arizona State Schools for the Deaf and the Blind

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 2 of 72

Click here to return to the Table of Contents

Notice Page

Table of Contents

Solicitation Summary 3 Scope of Work 5 Special Terms and Conditions 19 Addendum A to the Special Terms and Conditions 40 Addendum B to the Special Terms and Conditions 41 Uniform Terms and Conditions 45 Exhibit A Price Sheet 49 Exhibit B Square Footage for Buildings 67 Exhibit C Tentative School Calendar for FY2024 70

PRE-OFFER MEETING TO WALK THE CAMPUSES:

Tucson Campus Phoenix Campus 1200 W. Speedway Blvd. 7654 N. 19th Avenue Tucson, AZ 85745 Phoenix, AZ 85021

March 28 at 9:30AM March 29 at 9:30AM

Reservations must be made, call Jodie LaPrell at:

Phone: 520-770-3706 or email jodie.laprell@asdb.az.gov

Reservations can be made up to the day before each meeting by 3:00PM.

Solicitation Summary

CTR#066086

100 N 15th Avenue

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 3 of 72

1. What is the State Soliciting?

The Arizona Department of Administration, State Procurement Office (the State), as authorized under A.R.S. § 41-2501 et seq. is seeking to establish for the Arizona Schools for the Deaf and the Blind one Contract to provide Janitorial Services in the evening hours.

The State anticipates awarding contract(s) with the intent to secure service for two locations, one in Tucson and the other location is in Phoenix. Whether or not it actually enters into any contracts, how many contracts it enters into, and how the work is awarded between those contracts are all at the State’s discretion. Furthermore, the State will use any awarded contracts on an as-needed basis, with no guarantee as to its actual spending under them.

The State reserves the right to accept any item or combination of items specified in the Solicitation, unless the Offeror expressly restricts an item or combination of items in its Offer, and conditions its response on receiving all items for which it provided a proposal. In the event of such restriction, the State will evaluate if an award on such a basis will result in the best value and is in the best interest for the State. The State may otherwise determine, at its sole discretion, that such restriction is non-responsive and deem the Offeror ineligible for further evaluation.

2. What is in the Solicitation?

2.1. At the time of publication, the following documents are included in the Solicitation:

2.1.1. Attachment: BPM005261 Solicitation Requirements

2.1.1.1. Notice / Cover Page

2.1.1.2. Table of Contents

2.1.1.3. Solicitation Summary

2.1.1.4. Scope of Work

2.1.1.5. Special Terms and Conditions

2.1.1.6. Addendum A to the Special Terms and Conditions

2.1.1.7. Addendum B to the Special Terms and Conditions

2.1.1.8. Uniform Terms and Conditions

2.1.1.9. Exhibit A – Price Sheet

2.1.1.10. Exhibit B – Square Footage for Buildings

2.1.1.11. Exhibit C – Calendars for School Year

2.1.2. Attachment: BPM005261 Solicitation Instructions

2.1.2.1. Special Instructions to Offerors

2.1.2.2. Uniform Instructions to Offerors

2.1.3. Solicitation Attachments

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 4 of 72

2.1.3.1. Offer and Acceptance;

2.1.3.2. Boycott of Israel Disclosure;

2.1.3.3. Forced Labor of Ethnic Uyghurs Ban;

2.1.3.4. Confidential Information Designation;

2.1.3.5. Confidential Information Designation (for reference only);

2.1.3.6. Conformance Statements;

2.1.3.7. Supplement – Conformance Statements - Exceptions to

Instructions;

2.1.3.8. Supplement – Conformance Statements - Exceptions to Scope of

Work;

2.1.3.9. Supplement – Conformance Statements - Exceptions to Contract

Terms and Conditions;

2.1.3.10. Key Personnel;

2.1.3.11. Letter of Insurability;

2.1.3.12. Organization Profile;

2.1.3.13. Proposed Subcontractors;

2.1.3.14. Experience and Capacity Response;

2.1.3.15. References

2.1.3.16. Method of Approach

2.1.3.17. Price Sheet

2.1.3.18. Checklist

2.2. The State may issue a Solicitation Amendment at any time after Solicitation publication and before the Offer due date. It is the responsibility of the Prospective Offeror to routinely check the APP website for any Solicitation Amendments and revised documents.

Scope of Work

JANITORIALSERVICES for

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 5 of 72

1. Purpose and Background

1.1 The purpose of this Solicitation for the Arizona State Schools for the Deaf and the Blind (ASDB) is requesting proposals from qualified firms for the purpose for providing custodial services for facilities owned and managed by ASDB Services will initially be provided for the:

Tucson Campus Phoenix Campus 1200 W. Speedway Blvd. 7654 N. 19th Avenue Tucson, AZ 85745 Phoenix, AZ 85021

PRE-OFFER MEETING:

Tucson: March 28 at 9:30am Phoenix: March 29th at 9:30am

1.2 Arizona State Schools for the Deaf and the Blind traces its historic roots back to Arizona statehood, having been enacted by the first state legislature in 1912. ASDB serves over 2,000 children from birth to age twenty-two who are deaf, hard of hearing, blind, visually impaired, multisensory disabled or deafblind. ASDB operates two schools for the deaf, one school for the blind, a statewide birth to three early childhood and family education program and five regional cooperatives.

1.3 The Tucson campus, ASDB’s first campus, offers a residential school program for students who are deaf, hard of hearing, blind, visually impaired or deafblind, and features fifty-four acres of beautifully landscaped grounds. There is approximately 140 students Pre School through twelfth grade instruction.

1.4.1 The Phoenix campus, Phoenix Day School for the Deaf, offers educational and support services to over 300 students who are deaf or hard of hearing from preschool through twelfth grade.

1.4.2 Registration for the Pre-Offer Meeting(s) for both schools can be accomplished by emailing Jodi LaPrell at:

jodie.laprell@asdb.az.gov or phone 520-770-3706.

Reservations can be made up to 3:00PM the day before.

2. Scope of Work Summary

2.1 The objective is for the contractor to establish complete responsibility for maintaining buildings so that their overall appearance signifies a high degree of cleanliness. All work shall be performed as set forth in this scope of work. This covers typical or routine custodial tasks as well as specified additional services as requested.

mailto:jodie.laprell@asdb.az.gov

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 6 of 72

2. Mandatory Requirements:

3.1 Work Schedules:

3.1.1 All Educational buildings shall receive custodial services to be performed five days per week. Monday through Friday, except for designated holidays. Contractors start times shall be 3:00PM for all described areas in the scope of work with the exception of food service building.

3.1.2 A tentative schedule of holidays and other important dates is on Exhibit C. Upon award and at the start of every fiscal year, a new schedule will be provided to the contractor.

The facilities are to be cleaned to the standard listed in Sections Eleven and Twelve. During break weeks and summer vacation ASDB will select one of the following from the price sheet.

(1) Break week; only offices and restrooms shall be cleaned.

(2) Break week with floor maintenance; office and restrooms shall be cleaned as well as all Vinyl Composition Tile (VCT) stripped waxed and Carpet shall be shampooed.

(3) Summer Break: only office and restrooms shall be cleaned.

(4) Summer break with floor maintenance; office and restrooms shall be cleaned as well as all VCT shall be stripped and waxed. Carpets shall be shampooed. Dormitory buildings are excluded from this contract.

3.1.2.3 All Office buildings shall receive custodial services as described in section twelve of the Scope of Work.

4. Fingerprinting

A contractor, subcontractor or vendor or any staff member of a contractor, subcontractor or vendor who is contracted to provide services on a regular basis at ASDB shall obtain a valid fingerprint clearance card pursuant to A.R.S. 41-1758-1758.08. A person is exempt from the requirements of this policy if the persons normal job duties are not likely to result in independent access to or unsupervised contact with pupils. ASDB, ASDB Board members, and ASDB staff members are exempt from civil liability for the consequences of adoption and implementation of policies and procedures pursuant to this policy unless ASDB, ASDB Board members, and ASDB staff members are guilty of gross negligence or intentional misconduct.

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 7 of 72

5. Equipment and Supplies

5.1 The Contractor shall furnish the materials, supplies, consumables and equipment necessary for the accomplishment of the services provided within this scope of work.

(Green products shall be used if available or at the discretion of ASDB. Please note that all products must be unscented.

5.2 No air fresheners or scented deodorizers shall be permitted. Materials to be furnished by the contractor include the following and this list can be updated as needed throughout the life of the contract. The materials will generally be items that are implied in the work to be done. For example, a toilet cannot be cleaned without toilet bowl cleaners or deodorizers.

- All-purpose cleaners - White board cleaner

- Aluminum and stainless-steel cleaners - Hand Soaps

- Brooms - HEPA filter vacuums

- Brushes - Mop buckets and ringers

- Disinfectant cleaners for restroom and general use - Natural floor cleaners

- Dust pans - Paper products (2 ply Toilet paper,

- Dusters and dust cloths seat covers and paper towels)

- Ear protection - Rags

- Eye protection - Scouring equipment & materials

- Face masks - Sponges

- Furniture cleaning/Polishing equipment - Toilet bowl cleaners and deodorizers and materials - Trash bags, large, to haul trash

- Gloves - Waste Basket Liners

5.3 All supplies, equipment and materials furnished by the Contractor must be approved by ASDB prior to the Contractor’s start of work. The Contractor shall provide the appropriate Safety Data Sheets (SDS) for suppliers and equipment to be used during the contract period within five business days or written request. The Contractor shall provide cleaning equipment that is in good operating condition at all times. ASDB reserves the right to inspect any equipment to verify its condition and suitability for the job.

Any changes to supplies, equipment and materials must be approved by ASDB in writing. All equipment and supplies as well as clothing, gloves, face masks, etc. Shall confirm to all current federal, state local and OSHA rules and regulations.

5.4 The Contractor shall keep the designated custodial supply areas neat and orderly. The Contractor shall keep the designated supply areas free of any offensive odors. The Contractor is expected to sweep, damp mop, dust, and perform general cleaning on a regular basis to keep the designated supply area in conformance with OSHA requirements. ASDB reserves the right to inspect the designated areas to ensure compliance.

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 8 of 72

6. Contractor Personnel

6.1 The Contractor shall provide an adequate number of employees to ensure completion of the custodial services. To includes an adequate number of supervisors and team leaders who can effectively communicate to ASDB personnel in English via electronic, verbal, and written methods.

6.2 The contractor and Contractor personnel shall adhere to the appropriate dress and grooming standards. Any personnel observed not conforming to the dress and grooming standards will be required to leave the building. The Contractor shall be responsible for replacing the removed employee within one hour. Contractor will provide uniforms for their staff consisting of dress/work slacks, smock or work T-shirt and closed-toe shoes.

6.3 Contractor personnel shall use language appropriate to a school setting at all times and shall refrain from cursing or any type of vulgar language.

6.4 The Contractor and Contractor personnel shall report any fixture not working properly to the ASDB designee in writing (work order) in a timely manner. All work orders shall be submitted via the Computerized Maintenance Management Systems (CMMS). ASDB will supply access upon award of contract.

6.5 The Contractor will provide all staff with training on blood borne pathogens at the cost of the contractor. The Contractor will submit proof of training upon award of contract and when new staff are onboarded within (30) days upon hire. All documentation will be submitted to the Director of Operations.

6.6 The Contractor shall provide employees with a two-hour asbestos awareness training each year. The Contractor shall train all staff on sexual harassment prevention and School Mandatory Reporting. Proof of all training shall be submitted to the Director of Operations within (30) of award of contract or onboarding new employees.

7. Inspections

7.1 The Contractor shall conduct weekly quality inspections of the buildings with ASDB. The findings of these inspections must be documented and acknowledged by both the Contractor and ASDB.

In the event that the service performed is unsatisfactory, the Contractor shall immediately address the identified deficiencies and without additional cost t ASDB. ASDB reserves the right to conduct additional unscheduled inspections.

8. Contractor Deficiencies

8.1 The Contractor shall be responsible for meeting the requirements specified under this scope of work. Failure to do so shall be considered a deficiency on the part of the Contractor.

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 9 of 72

Resolution of deficiencies shall be in accordance with the Uniform Terms and Conditions. Such deficiencies could include, but are not limited to:

- Failure to perform task as stated in the contract (Scope of Work)

- Failure to resolve any identified issues/deficiencies in the time frame agreed upon between ASDB and the Contractor.

- Failure to respond to a written or verbal deficiency notification given by ASDB.

9. Emergencies

9.1 The Contractor shall provide at least a 24/7 cell phone number or text number for emergency purposes and shall respond to emergency calls within two hours.

10. Additional Services

10.1 Per section 3.1.2(4) Stripping, waxing and shampooing of all flooring on the campus shall be completed once per year as part of the scope of work. Any additional requests for stripping of hard floors, Waxing, Buffing and Carpet Shampooing shall be priced separately from the standard care and are included in the price list.

11. Performance Standards

11.1 The following performance standards are minimum recommendations and do not replace or supersede the latest industry standards of materials and equipment manufacturer’s recommendations.

11.1.1 Surface Treatment

A. Dusting

Dusting cloths and equipment shall be clean. Dust cloths shall be treated to avoid scattering of dust. Hard rubbing shall be avoided as oil streaks may be left. Office equipment such as typewriters, adding machines, computers and similar instruments shall not be dusted. No feather dusting is permitted. After dusting is completed, all surfaces, with the exception of office equipment shall be free from dust.

B. Sweeping

Resilient and wood floors shall be swept with clean chemically treated mops.

Concrete floors shall be swept with a bristle floor brush, with sweeping compound where applicable or treated mops if surface has been finished. Baseboards, furniture and equipment shall not be disfigured or smeared by tools and materials used in performance of the work. Gum and similar substances shall be removed from floors. Sweeping compounds shall not be used on “waxed” floors. Once sweeping has been completed, floors shall show no dust or dirt streaks, nor shall dust or dirt be left under desks, tables, Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 10 of 72 cafeteria serving line, counters, milk coolers, furniture pipes, benches, worktables doors, corners, under, or around any other object that is semi-permanent or non-permanent.

Gym floor shall be cleaned per Section 12.12, titled, “Gym Complex.”

C. Washing

The detergent shall be a neutral detergent that will remove soil from the surface.

Only small areas of floors shall be mopped, rinsed and dried at one time, and in such a manner that the least amount of water necessary is used. Water shall be left on floors only long enough to loosen soil. Wash/rinse water shall be changed frequently. Upon completion of washing, floors shall be clean and free from film, mop streaks and scuff marks.

D. Vacuuming

All carpeted areas shall be vacuumed as specified in sections 12.1 through 12.20.

Each section specifies the schedule of spot vacuuming vs wall to wall vacuuming. All light furniture shall be moved for vacuuming and replaced in its original position, taking care not to disturb work or projects.

E. Buffing

All buffing shall be to a hard luster finish with disk-type floor machine.

F. Scrubbing and Stripping

Scrubbing and stripping shall be performed using a disk-type floor machine equipped with driving assembly and using the proper cleaning or scrubbing pad.

A minimum amount of water containing a neutral detergent for washing, or a stripping solution for stripping, shall be used. Hard to reach places shall be done by hand with a scrubbing brush or pad. Do not use any solution, equipment or pads which will damage floors. Water seepage under baseboards, bumping baseboards, bumping furniture and splashing of water on walls, baseboards, or furniture shall not be permitted. Floors shall be rinsed twice with clear water or until all films, have been removed. Once completed, floors shall have all marks and substances of any kind removed including old seal.

G. Finish (After Stripping)

Two coats of floor sealer must be applied with a clean applicator. After the sealer has been applied, three coats of finish must be put on; always making sure each coat is dry before applying the next coat. Spray clean or buff with manufacturer’s instructions and buffing standards. Heavy accumulations of finish around walls, under furniture, radiator, etc., shall not be permitted. If

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 11 of 72 accumulated, it shall be removed and the area refinished. Only non-skid wax may be applied on floors requiring waxing.

H. Extracting-Rotary Shampooing

Extracting and shampooing shall be performed by using a commercial duty carpet extractor which applies cleaning solution into carpet fiber and powered brush to loosen soil, equipped with a pick-up vacuum tool which removes dirty solution and deposits it into a recovery tank. Equipment may be wet extractor automatic or pull back type. A minimum amount of water containing a carpet extraction shampoo or carpet shampoo for shampooing the carpets will be used.

Hard to reach places shall be done by hand with a scrubbing pad. No solution, equipment or brushes or pads which will damage the carpet shall be permitted.

Always pre-spot carpet first using a carpet spotter before shampooing. Use commercial fans to dry out the carpet when needed.

I. Carpet Shampooing-After Extracting

All furniture, boxes and trash containers should be placed back in the original place from where it was removed. Make sure all baseboards are wiped down and cleaned off from residues of carpet shampoo. Any carpet shampoo that is splashed on furniture, office equipment or walls shall be promptly removed.

J. White/Smart Board Cleaning

All white/smart boards are not cleaned by the contractor. ASDB is responsible for white/smart board cleaning

K. Restroom Cleaning

Every toilet, urinal, lavatory and sink and other similar fixture along with rest room floors shall be properly cleaned. Toilet bowl exteriors shall be washed, disinfected and wiped clean. Toilet bowl interiors and the underside of rims shall be cleaned thoroughly with an acceptable toilet bowl cleaner.

Toilet brush cleaning of interiors of toilet bowls shall include working the brush as far into the trap as it will reach. Toilets shall be flushed after cleaning to rinse.

Toilet seats shall be cleaned with germicidal detergent.

Urinal exteriors shall be washed, disinfected and wiped clean. Urinal interiors and underside of rims shall be cleaned thoroughly with a toilet bowl cleanser.

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 12 of 72

Urinals shall be slushed after cleaning. All showers must be wiped down daily with approved disinfectant.

Chrome-plated hardware shall be cleaned with a non-abrasive, non-acidic product manufactured for this purpose. Mirrors, shelves and miscellaneous fixtures shall be cleaned thoroughly, using non-abrasive cleaners.

L. Restroom Floors

Floors shall be washed with suitable disinfectant cleanser, and ample solution shall be allowed to remain on the floor until all soil has loosened. Where required, it shall be mopped with the heel of the mop using sufficient pressure to remove stubborn dirt and scuffs. Care shall be taken to assure that all edges and corners have been leaned. The washing solution shall be picked up or

12. Custodial Tasks

The Contractor shall provide the following services:

12.1 Classrooms – to be performed on a daily basis.

a. Clean and sanitize all student desks.

b. Spot vacuum carpet daily and a full wall to wall vacuum weekly.

c. Preschool and Elementary classrooms shall receive a full wall to wall vacuum each day.

d. Empty and wipe out all waste paper receptacles. Disinfect, replace plastic liners. Return baskets to proper positions.

e. Remove all trash from the building and empty into the dumpster available outside.

f. Sanitize all equipment in classrooms where hands would touch, i.e. door knobs, paper towel handles, soap dispenser push bars, light switches, etc.

g. Clean and sanitize all bathrooms.

h. Clean underside and top of sink.

i. Refill soap, towel, deodorant containers, and waste receptacle liners.

j. Clean mirrors with glass cleaner.

k. Wipe all walls and partitions clean of splashes, fingerprints, smears and dirt.

l. Sweep hard floors and wet mop with a germicidal solution daily.

m. Clean all glass storefronts/classroom doors and glass cleaner.

n. Clean and disinfect all drinking fountains.

o. Clean polis all inside and outside walls of elevators. Vacuum carpeted elevators, otherwise sweep and mop elevators floors and corners. Clean all elevator tracks if elevators are present.

12.2 The following task should be completed in a monthly basis.

a. Clean and polish all metal surfaces, dispensers and furniture.

b. Perform high dusting, dust window ledges, high corners, light fixtures, etc.

c. Dust or vacuum all vents.

d. De-scale fixtures, using acid type bowl cleaner.

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 13 of 72

12.3 Front Office – The following tasks are to be completed on a daily basis:

a. Empty and clean all wastebaskets. Replace plastic liners. Return baskets to proper positions.

b. Remove all trash from the building and empty into the dumpster available outside.

c. Spot vacuum daily and wall to wall vacuum once a week.

d. Sweep and mop all corridors and lobbies with acceptable cleaning solution.

e. Sweep all entrances, steps and porches. Vacuum entrance walk-off mats.

f. Clean building entry doors, glass, handles, hardware and door frames.

g. Clean and remove soil marks and fingerprints from glass, tables, desktops, counter tops, walls doors and partition glass.

h. Clean and sanitize all restrooms.

12.4 Corridors and Lobbies – The following tasks are to be completed on a daily basis:

a. Empty and clean all wastebaskets. Replace plastic liners. Return baskets to proper positions.

c. Sweep and mop all corridors and lobbies with acceptable cleaning solution.

d. Sweep all entrances, steps and porches. Vacuum entrance walk-off mats.

i. Clean building entry doors, glass, handles, hardware and door frames.

j. Clean and remove soil marks and fingerprints from glass, tables, desktops, counter tops, walls, doors and partition glass.

k. Clean, sanitize and polish all drinking fountains.

l. Clean and wet mop all resilient floors thoroughly.

m. Perform low dusting of windows, sills, baseboards, ledges.

n. Clean tile walls.

o. Spot clean walls and doors.

p. Dust desk, chairs, tables, file cabinets, and any other furniture and accessories, only surface is completely cleaned off.

q. Sweep and mop all stairwells.

r. Vacuum and spot clean all carpet.

s. Sanitize all equipment in rooms where hands would touch, i.e. door knobs, paper towel handles, soap dispenser push bar, light switches, etc.

12.5 The following task should be completed on a monthly basis:

a. Clean all doors, walls, baseboards, ledges, countertops and partitions thoroughly.

b. Perform all high dusting, such as tops of partitions, window ledges, door frames, filing

Cabinets tops, etc. Remove cobwebs from high corners.

c. Dust or vacuum all vents and areas around vents.

d. Wipe clean all window blinds.

e. Vacuum drapes.

12.6 Offices – the following tasks are to be completed on a daily basis:

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 14 of 72

a. Empty and clean all wastebaskets. Replace plastic liners. Return baskets to proper positions.

b. Remove all trash from the building and empty into the dumpster available outside.

c. Vacuum and spot clean all carpets.

12.7 Offices – the following tasks are to be completed on a weekly basis:

a. Sweep and mop all corridors and lobbies with acceptable cleaning solution.

b. Sweep all entrances, steps and porches. Vacuum entrance walk-off mats.

c. Clean building entry doors, glass, handles, hardware and door frames.

d. Clean, sanitize and polish all drinking fountains.

e. Clean and wet mop all resilient floors thoroughly.

f. Perform low dusting of windows, sills, baseboards, ledges.

g. Clean tile walls.

h. Spot clean walls and doors.

i. Sweep and mop all stairwells.

j. Wall to Wall Vacuum

k. Sanitize all equipment in rooms where hands would touch, i.e. door knobs, paper towel handles, soap dispenser push bars, light switches, etc.

12.8 Restrooms – the following tasks are to be completed on a daily basis:

a. Refill soap, towel, seat cover, sanitary napkin/tampon dispensers, toilet bowl deodorizer, deodorant containers, and waste receptacle liners.

b. Empty and wipe out all waste paper receptacles. Disinfect, replace plastic liners. Return baskets to proper positions.

c. All Trash shall be removed from the building and emptied into the garbage dumpster which is available outside.

d. Clean mirrors with glass cleaner.

e. Clean and polish all metal surfaces, dispensers and furniture.

f. Clean and disinfect sinks, toilet bowls, toilet seats and urinals.

g. Disinfect underside and tops of toilet seats.

h. Wipe all walls and partitions clean off splashes, fingerprints, smears and dirt.

i. Sweep floors and wet mop with a germicidal solution.

j. Perform high dusting of window ledges, high corners, light fixtures, etc.

k. Clean underside of sink.

l. Clean all walls and toilets partitions thoroughly with a high strength detergent.

12.9 Restrooms – the following tasks are to be completed on a monthly basis.

a. Clean and polish all metal surfaces, dispensers and furniture.

b. Perform high dusting, dust window ledges, high corners, light fixtures, etc.

d. De-sale fixtures, using acid type bowl cleaner.

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12.10 Breakrooms/Lounges – The following tasks are to be completed on a Daily basis:

a. Refill soap, towel and waste receptacle liners

b. Empty and wipe off all waste paper receptacles. Disinfect, replace plastic liners. Return baskets to proper positions.

c. All trash shall be removed from the building, emptied into dumpster available

d. Clean and polish all metal surfaces, dispensers, counters and countertops and furniture.

e. Clean and disinfect sinks.

f. Wipe all walls clean of splashes, fingerprints, smears and dirt.

g. Sweep and wet mop floors.

h. Sanitize fixtures.

12.11 Breakrooms/Lounges – The following task should be completed in a monthly basis:

a. Perform high dusting, dust window ledges, high corners, light fixtures, etc.

b. Clean all walls thoroughly.

d. Descale fixtures, using acid type bowl cleaner.

12.12 Gym Complex – The following tasks are to be completed on a daily basis:

c. Sweep and mop all corridors and gm with acceptable cleaning solution.

d. Spot clean Gym floor to remove scuffs and black marks.

e. Sweep all entrances, steps and porches. Vacuum entrance walk off mats.

f. Clean building entry doors, glass, handles, hardware and door frames.

g. Clean and remove soil marks and fingerprints from glass, tables, desktops, counter tops, wall, doors and partition glass.

h. Clean, sanitize and polish all drinking fountains.

i. Clean and wet mop all resilient floors thoroughly.

j. Perform low dusting of windows, sills, baseboards, ledges.

k. Clean tile walls and doors.

l. Vacuum and spot clean all carpet.

m. Sanitize all equipment in rooms where hands would touch, i.e. door knobs, paper towel handles, soap dispensers push bars, light switches, etc.

12.13 Gym Complex – The following task should be completed in a weekly basis:

a. Gym floors shall be cleaned wall to wall with approved gym floor cleaner.

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12.14 Gym Locker Rooms and Restrooms – the following task should be completed on a daily basis.

a. Refill soap, towel, seat cover, sanitary napkin/tampon dispensers, toilet bowl deodorizer, deodorant containers, and waste receptacle liners.

b. Empty and wipe out all waste paper receptacles. Disinfect, replace plastic liners.

Return baskets to proper positions.

c. All trash shall be removed from the building and emptied into the garbage dumpster which is available outside.

d. Clean mirrors with glass cleaner.

e. Clean and polish all metal surfaces, dispensers and furniture.

f. Clean and disinfect sinks, toilet bowls, toilet seats and urinals.

g. Disinfect underside and tops of toilet seats.

h. Wipe all walls and partitions clean off splashes, fingerprints, smears and dirt.

i. Sweep floors and wet mop with a germicidal solution.

j. Perform high dusting of window ledges, high corners, light fixtures, etc.

k. Clean underside of sink.

l. Clean all walls and toilets partitions thoroughly with a high strength detergent.

12.15 Food Service Building – The following tasks are to be completed on a daily basis.

Does not include the interior of the kitchen as part of this contract.

b. Dispose of all bulk trash items.

c. Dust office partitions, furniture tops, shelves, etc. Below eye level.

d. Sweep all entrances, steps and porches. Vacuum entrance walk-off mats.

e. Sweep and scrub all common and kitchen area floors with acceptable cleaning solution.

f. Contractor shall utilize an approved walk behind scrubber to ensure food service floors are clean.

g. Vacuum all carpeted areas wall to wall daily.

h. Clean and remove soil marks and fingerprints from glass, tables, desktops, counter tops, wall, doors and partition glass.

12.16 Food Service Building – The following tasks should be completed on a weekly basis:

a. Clean and sanitize mop sink in kitchen.

b. Clean and polish all inside and outside walls of elevators. Vacuum carpeted elevators, otherwise sweep and mop elevator floors and corners. Clean all elevator tracks.

c. Clean tops and ledges of partitions.

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12.17 Food Service Building – The following tasks should be completed on a monthly basis:

a. Clean all doors, walls, baseboards, ledges, countertops and partitions thoroughly.

b. Perform all high dusting, such as top of partitions, window ledges, door frames, filing cabinet tops, etc. Remove cobwebs from high corners.

12.18 Student Health Center

Offices and Corridors and Lobbies – the following tasks are to be completed on a daily basis:

a. Empty and clean all wastebaskets. Replace plastic liners. Return baskets to proper positions.

b. Remove all trash from the building and empty into dumpster available

c. Sweep and mop al corridors and lobbies with acceptable cleaning solution.

d. Sweep all entrances, steps and porches. Vacuum entrance walk off mats.

e. Clean building entry doors, glass, handles, hardware and door frames.

f. Clean and remove soil marks and fingerprints from glass, tables, desktops, countertops, walls, doors and partition glass.

g. Clean, sanitize and polish all drinking fountains.

h. Clean and wet mop all resilient floors thoroughly.

i. Perform low dusting of windows, sills, baseboards, ledges.

j. Clean tile walls.

k. Spot clean walls and doors.

l. Dust disk, chairs, tables, file cabinets, and any other furniture and accessories, only if surface is completely cleaned off.

m. Vacuum and spot clean all carpet.

n. Sanitize all equipment in rooms where hands would touch, i.e. door knobs, paper towel handles, soap dispensers, push bars, light switches, etc.

12.19 Offices and Corridors and Lobbies – the following tasks are to be completed on a monthly basis:

a. Clean all doors, walls, baseboards, ledges, countertops, and partitions thoroughly.

b. Perform all high dusting, such as top of partitions, window ledges, and door frames. Remove cobwebs from high corners.

e. Vacuum drapes.

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12.19 Patient Rooms – The following tasks should be completed on a daily basis.

to proper position.

b. Wipe down counters with approved disinfectant.

c. Sweep and mop all floors with approved disinfectant.

d. Patient beds are the responsibility of ASDB nursing staff.

e. Clean showers with approved disinfectant.

f. Clean toilets including underside with approved disinfectant.

g. Clean sick rooms as requested by ASDB nursing staff.

h. Maintain record of time when sick rooms were cleaned. All sick rooms must be cleaned daily.

12.20 Theaters –

The following shall be completed the day prior and the day after any event. BPAC and SPAC building shall supply the contractor with a monthly schedule. BPAC and SPAC buildings also include some educational space that shall be cleaned according to Section 12.1 of the scope of work. SPAC also include a gym and shall be cleaned according to Section 12.12, Classrooms, of the scope of work.

to proper positions.

b. Remove all trash from the building and empty into dumpster available

c. Sweep and mop all corridors and lobbies with acceptable cleaning solution.

d. Sweep all entrances, steps and porches. Vacuum entrance walk-off mats.

e. Clean building entry doors, glass, handles, hardware and door frames.

f. Clean and remove soil marks, and fingerprints from glass, tables, desktops, countertops, wall, doors and partition glass.

g. Clean, sanitize and polish all drinking fountains.

h. Clean and wet mop all resilient floors thoroughly.

i. Perform how dusting of windows, sills, baseboards, ledges.

j. Clean tile walls.

k. Spot clean walls and doors.

l. Dust desk, chairs, tables, file cabinets, and any other furniture and accessories, only if surface is completely cleaned off.

m. Vacuum and spot clean all carpet.

n. Sanitize all equipment in rooms where hands would touch, i.e. door knobs, paper towels handles, soap dispenser push bars, light switches, etc.

13. PRICING

13.1 Agency is seeking a monthly fee, however weekly rates will be asked to easily have predetermined rates for Fall, Winter, Spring Breaks.

Special Terms and Conditions

ABM INDUSTRY GROUP LLC

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 19 of 72

The Special Terms and Conditions modify the Uniform Terms and Conditions. It can modify them by replacing, deleting, appending to, or revising the text of an existing provision or by inserting a new paragraph into an existing article. No other document modifies or adds to the Uniform Terms and Conditions, except as may subsequently be otherwise and expressly agreed and incorporated by Contract Amendment.

1. Definition of Terms: As used in the Contract, the terms listed below are defined as follows:

1.1. Acceptance: The document titled “Offer and Acceptance Form” bearing the state contract number once Procurement Officer has signed it to signify (1) State’s formal acceptance of the Accepted Offer and (2) the formation of the Contract. For clarity of intent, the foregoing is not to be confused with the term “acceptance” used throughout the Contract in the context of delivery, inspection, etc., with respect to Materials or Services.

1.2. Accepted Offer:

1.2.1. If State did not request a Revised Offer, then “Accepted Offer” means the Initial Offer.

1.2.2. If State requested a Revised Offer but not a Best and Final Offer, then “Accepted Offer” means the latest Revised Offer.

1.2.3. If State requested a Best and Final Offer, then “Accepted Offer” means the Best and Final Offer.

1.3. Arizona Procurement Code: The Arizona Procurement Code consists of Arizona Revised Statutes (A.R.S.) §§ 41-2501 et seq. and Arizona Administrative Code (A.A.C.) R2-7-101 et seq. There is additional information in the Solicitation Instructions regarding how to access these state statutes and rules.

1.4. Arizona Transaction Privilege Tax (TPT): For information, refer to the Arizona Department of Revenue (DOR) website at: https://azdor.gov/transaction-privilege-tax-tpt

1.5. Attachment. Any item that:

1.5.1. The Solicitation required Offeror to submit as part of the Offer (e.g., Initial Offer, Revised Offer, or Best and Final Offer);

1.5.2. Was attached to an Offer when submitted; and

1.5.3. Was included in the Accepted Offer.

https://azdor.gov/transaction-privilege-tax-tpt

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1.6. Pricing Document: The Pricing Section of the Special Terms and Conditions; provided that, if there is no such Section in the Contract, then “Pricing Document” is to be construed as referring to whatever item in the Contract contains the contracted pricing and payment provisions.

1.7. Contract Terms and Conditions: The Special Terms and Conditions and the Uniform Terms and Conditions taken collectively.

1.8. Contractor: The Person identified on the Accepted Offer who has entered into the Contract with the State.

1.9. Contractor Indemnitor: Contractor or any of its owners, officers, directors, agents, employees, or Subcontractors.

1.10. Co-Op Buyer: A member of the State Purchasing Cooperative that has entered into a “Cooperative Purchasing Agreement” with the Arizona Department of Administration State Procurement Office under A.R.S. § 41-2632. Unless there is an applicable Cooperative Purchasing Agreement in effect at the time, a State Purchasing Cooperative member cannot be a Co-Op Buyer. For reference, “Co-Op Buyer” is to be construed as encompassing an “eligible procurement unit” under A.A.C. R2-7-101(23).

NOTE: Membership in the State Purchasing Cooperative is open to all Arizona political subdivisions, including cities, counties, school districts, and special districts. Membership is also available to non-profit organizations, other state governments, the federal government and tribal nations. For reference, “non-profit organizations” are defined in A.R.S. § 41-2631(4) as any nonprofit corporation as designated by the I.R.S. under Section 501(c)(3) through 501(c)(6) of the tax code.

1.11. Eligible Agency:

1.11.1. If the Special Terms and Conditions indicate that the Contract is a “single-agency” contract, then “Eligible Agency” means the particular State of Arizona agency, university, commission, or board identified therein.

1.11.2. If the Special Terms and Conditions indicate that the Contract is a mandatory statewide contract, then “Eligible Agency” means any State of Arizona department, agency, university, commission, or board.

1.11.3. If the Special Terms and Conditions indicate that the Contract is a “cooperative” contract available for use by Co-Op Buyers, then “Eligible Agency” means any State of Arizona department, agency, university, commission, board, or any Co- Op Buyer.

1.12. Instructions to Offerors: “Instructions to Offerors” means the Solicitation Instructions document of the Solicitation.

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1.13. Order: The instrument by which the Eligible Agency or Co-Op Buyer authorizes a Contractor to perform some or all of the Work. Whether the Contract will have one Order or many Orders depends on the scope of the Contract and how the State will use it. The Special Terms and Conditions provide that information. Any of the following are construed as an “Order”: “Purchase order,” “task order,” “service order,” or “job order”.

1.14. The State’s eProcurement System: The State’s official electronic procurement system, established pursuant to A.A.C. R2-7-201 as set forth in the Arizona Department of Administration State Procurement Office policy document Technical Bulletin No. 020, The State’s eProcurement System–The Official State eProcurement System. Technical Bulletin No. 020 is available online at:

https://spo.az.gov/sites/default/files/documents/files/TB_020_APP_20181024.pdf

1.15. State: With respect to the Contract generally, “State” means the State of Arizona and its department, agency, university, commission, or board that has executed the Contract.

With respect to administration or rights, remedies, obligations and duties under the Contract for a given Order, “State” means each Eligible Agency or Co-Op Buyer who has issued the Order.

1.16. State Indemnitees: Collectively, the State of Arizona, its departments, agencies, universities, commissions, and boards and, and their respective officers, agents, and employees.

1.17. Work: The totality of the Materials and the Services and all the acts of administration, creation, production, and performance necessary to fulfill and incidental to fulfilling all of Contractor's obligations and duties under the Contract in conformance with the Contract and applicable laws.

2. Contract Interpretations

2.1. Usage. Where the Contract:

2.1.1. assigns obligations to Contractor, any reference to “Contractor” is to be construed to be a reference to the Contractor and all Subcontractors, whether they are first-tier Subcontractors, sub-subcontractors, suppliers, sub-suppliers, consultants, or sub-consultants, as well as all of Contractor’s and the Subcontractor’s respective agents, representatives, and employees in every instance unless the context plainly requires that it is a reference only to Contractor as apart from Subcontractors.

2.1.2. uses the permissive “may” with respect to a party’s actions, determinations, etc., the terms is to be interpreted as in A.A.C. R2-7-101(32) [Definitions]. For clarity of intent, any right given to State using “State may” or a like construction denotes https://spo.az.gov/sites/default/files/documents/files/TB_020_APP_20181024.pdf

Solicitation Requirements | Revision No. 3.2 | Revised 02-23 | Page 22 of 72 discretion and freedom to act so far as any regulatory or operative constraints permit in the relevant circumstances, provided that: (a) where written “may, at its discretion,” the discretion extends to whatever is most advantageous to State;

and (b) where written only as “may,” the discretion is constrained by what is fair, reasonable, and as accommodating of the respective best interests of both parties as practicable under the circumstances;

2.1.3. uses the imperative “shall” with respect to a party’s actions, duties, etc., the term is to be interpreted as in A.A.C. R2-7-101(44) [Definitions]. Conversely, the phrase “shall not” is to be interpreted as an imperative prohibition.

2.1.4. uses the term “must” with respect to a requirement, criterion, etc., the term is to be interpreted as conveying compulsion or strict necessity;

2.1.5. uses the term “might” with respect to an event, outcome, action, etc., the term is to be interpreted as conveying contingency or non-discretionary conditionality;

and

2.1.6. uses the term “will” or the phrases “is to be” or “are to be” with respect to an event, outcome, action, etc., the term or phrase is to be interpreted as conveying such certainty or imperativeness that “shall” is either unnecessary or irrelevant in that instance.

2.2. Contract Order of Precedence

2.2.1. Complementary Documents. All of the documents forming the Contract are complementary. If certain work, requirements, obligations, or duties are set out only in one but not in another, Contractor shall carry out the Work as though the relevant Work, requirements, obligations, or duties had been fully described in all, consistent with the other documents forming the Contract and as is reasonably inferable from them as being necessary to produce complete results.

2.2.2. Conflicts. In case of any inconsistency, conflict, or ambiguity among the documents forming the Contract and their provisions, they are to prevail in the following order, descending from most dominate to most subordinate, provided that, among categories of documents or provisions having the same rank, the document or provision with the latest date prevails. Information being identified in one document, but not in another, is not to be considered a conflict or inconsistency.

2.2.2.1. Contract Amendments;

2.2.2.2. The final Solicitation Documents, in the following order:

(1) Special Terms and Conditions;

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(2) Exhibits to the Special Terms and Conditions;

(3) Uniform Terms and Conditions;

(4) Scope of Work;

(5) Exhibits to the Scope of Work;

(6) Specifications; and

(7) Any other documents referenced or included in the Solicitation;

2.2.2.3. Orders, in reverse chronological order; and

2.2.2.4. Accepted Offer.

2.2.3. Attachments and Exhibits. For clarity of intent, if an item was an Attachment in the Solicitation Documents or an Offer (either Initial, Revised, Best and Final, or Accepted) and was subsequently made into an Exhibit, or its content was incorporated into one of the other Contract documents, then that Attachment no longer exists contractually as an “Attachment” since it has at that point been made into some other Contract document. In every other case, an Attachment and the Offeror data therein remain part of the Accepted Offer for purposes of precedence and contractual effect.

3. Contract Administration and Operation

3.1. Term of Contract. The term of the Contract will commence on the date indicated on the Acceptance and continue for twenty-four (24) months unless canceled, terminated, or permissibly extended.

3.2. Contract Extensions. State may at its discretion extend the initial Contract term in increments of one (1) or more months and do so one or more times, provided that the maximum aggregate term of the…

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