D01.02_Contract _W912HZ-16-P-0126 _HPC_Maint _ITL.pdf

6 . ISSUED BY CODE

W912HZ-16-P-0126

1 . CO N TRA CT/P U RCH . O RD E R/

A G RE E M E N T N O .

W 912H Z

2 . D E L IVE RY O RD E R/ CA L L N O .

36P AGE 1 OF

5 . P RIO RITY

CODE

8 . DELIVERY FOB

DEST INAT IONX

OT HER

(See Schedule if o t h er)

OR D ER FOR SUPPLIES OR SER VICES

3 . D A TE O F O RD E R/CA L L

2016 A ug 18

4 . RE Q ./ P U RCH . RE Q U E ST N O .

W81EWF61580688

SEE IT EM 6

ER D C C ON TR AC TIN G OF F IC E

3909 H ALLS F ER R Y R OAD

VIC KSBU R G MS 39180-6199

7 . ADM INIST ERED BY (if o ther tha n 6 )

( YYYYM M M D D )

1 0 . D E L IVE R TO FO B P O IN T BY (D ate)

( YYYYM M M D D )

C R AY IN C .

LAR R Y H OELZ EMAN

901 5TH AVE STE 1000

SEATTLE W A 98164-2058

CODE 0EY H89 . CONT RACT OR FACILIT Y

SEE SCHEDULE

1 2 . D ISCO U N T TE RM S

N et 30 D ays

M A RK IF BU SIN E SS IS1 1 .

X

SM A L L

SM A L L

D ISA D VA N TA G E D

W O M E N -O W N E D

1 3 . M AIL INVOICES T O T HE ADDRESS IN BLOCK

See Item 15

2 5 . T OT AL $412,836.96

PR W 2R 2 U SA EN GR R AN D D C TR

MIC H AEL W . SU LLIVAN

3909 H ALLS F ER R Y R D

VIC KSBU R G MS 39180-6133

17 . ACCOUNT ING AND AP P ROP RIAT ION DAT A/ LOCAL USE

CODE

18 . IT EM NO. 19 . SCHEDULE OF SUP P LIES/ SERVICES

* If q u a n t i t y a ccep ted b y th e G o ver n m en t is s a m e a s q u a n t i ty a ccep ted b elo w q u a n t i t y o r d er ed a n d en ci r cle.

DELIVERY/1 6 .

14 . SHIP T O

Se e Sche dule

W 81EW F W 916TX

MARK ALL

PAC KAG ES AND

PAPERS W ITH

IDENTIFIC ATIO N

NUMB ERS IN

B LO C KS 1 AND 2 .

2 3 . AM OUNT

15 . P AYM ENT W ILL BE M ADE BY CODE

PR W 1J 5 U SAC E F IN C TR

5722 IN TEGR ITY D R IVE

BU ILD IN G 787

MILLIN GTON TN 38054-5005

Th is d el iv ery o rd er/cal l i s i s s u ed o n an o th er G o v ern men t ag en cy o r in acco rd an ce w i th an d s u b ject to terms an d co n d i t io n s o f ab o v e n u mb ered co n tract .

T YP E CALL

OF P URCHASE X

ORDER

SEE SCHEDULE

24. UNITED STATES OF AMERICA

TEL:

EMAIL: tracey.m.lowe@usace.army.mil

CONTRACTING / ORDERING OFFICER

q u a n t i ty o r d er ed , in d ica te b y X . If d i f f er en t , en ter a ctu a l

BY: TRACEY M LOWE

1If t h is box is m arked, sup p lier m ust sign Accep t an ce and ret urn t he fo llowin g num ber o f cop ies:X

NAM E OF CONT RACT OR SIGNAT URE T YP ED NAM E AND T IT LE

( YYYYM M M D D )

DAT E SIGNED

ACCEP T ANCE. T HE CONT RACT OR HEREBY ACCEP T S T HE OFFER REP RESENT ED BY T HE NUM BERED P URCHASE ORDER AS IT M AY P REVIOUSLY HAVE BEEN OR IS NOW M ODIFIED, SUBJECT T O ALL OF T HE T ERM S

AND CONDIT IONS SET FORT H, AND AGREES T O P ERFORM T HE SAM E.

2016 A ug 04Referen ce y o u r q u o te d ated

Fu rn is h th e fo l lo w in g o n terms s p eci fied h erein . CRAY Quote 4226-081916Rev2REF :

2 0 . QUANT IT Y

ORDERED/

ACCEP T ED*

21 . UNIT 22 . UNIT P RICE

D IFFE RE N CE S

2 6 .

INSP ECT ED RECEIVED ACCEP T ED, AND CONFORM S T O T HE

CONT RACT EXCEP T AS NOT ED

27a. QUANT IT Y IN COLUM N 20 HAS BEEN

( YYYYM M M D D )

c. DAT E d. P RINT ED NAM E AND T IT LE OF AUT HORIZED

GOVERNM ENT REP RESENT AT IVE

b. SIGNAT URE OF AUT HORIZED GOVERNM ENT REP RESENT AT IVE

e. M AILING ADDRESS OF AUT HORIZED GOVERNM ENT REP RESENT AT IVE

36. I ce r tify th is account is cor re ct and prope r for paym e nt.

g. E -M AIL ADDRESSf. T ELEP HONE NUM BER

a. DAT E

( YYYYM M M D D )

b. SIGNAT URE AND T IT LE OF CERT IFYING OFFICER

28 . SHIP NO. 29 . DO VOUCHER NO. 30 .

INIT IALS

32 . P AID BY 33 . AM OUNT VERIFIED

CORRECT FOR

35 . BILL OF LADING NO.

34 . CHECK NUM BER

3 7 . RECEIVED AT 38 . RECEIVED BY

( YYYYM M M D D )

31 . P AYM ENT

COM P LET E

P ART IAL

FINAL

P ART IAL

FINAL

DD For m 1155, DEC 2001 P REVIOUS EDIT ION IS OBSOLET E.

39 . DAT E RECEIVED 40 . T OT AL

CONT AINERS

41 . S/R ACCOUNT NO. 42 . S/R VOUCHER NO.

AD D R ESS

AN D

N AME

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job $289,999.98 $289,999.98 IGF::OT::IGF Onsite Systems Analyst

FFP

IGF::OT::IGF Contractor shall provide Onsite Systems Analyst services support for the Cray XE6M-200 Open Research System (ORS) IAW the Performance Work Statement (PWS). U434I30 FOB: Destination

MILSTRIP: W81EWF61580688

PURCHASE REQUEST NUMBER: W81EWF61580688

NET AMT $289,999.98

ACRN AA

CIN: W81EWF615806880001

$289,999.98

0002 1 Job $85,000.00 $85,000.00 IGF::OT::IGF HW/SW Maintenance

FFP

IGF::OT::IGF The contractor shall provide Hardware and Software Maintenance (HW/SW) support services for the Cray XE6M-200 Open Research System (ORS) IAW the Performance Worl Schedule (PWS). (FY15 Funding). U434I30 FOB: Destination

NET AMT $85,000.00

ACRN AB

CIN: W81EWF615806880002

$85,000.00

0003 1 Job $37,836.98 $37,836.98 IGF::OT::IGF HW/SW Maintenance

FFP

IGF::OT::IGF The contractor shall provide Hardware and Software Maintenance (HW/SW) support services for the Cray XE6M-200 Open Research System (ORS) IAW the Performance Worl Schedule (PWS). (FY16 Funding). U434I30 FOB: Destination

NET AMT $37,836.98

ACRN AC

CIN: W81EWF615806880003

$37,836.98

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) For

Maintenance Services Supporting the Cray XE6m-200 Open Research System

Information Technology Laboratory Engineer Research and Development Center US Army Corps of Engineers

1.1 Introduction

The U.S. Army Engineer Research and Development Center (ERDC) is one of the most diverse engineering and scientific research organizations in the world. The ERDC conducts research and development (R&D) in support of the Soldier, military installations, and the Corps of Engineers civil works mission, as well as for other federal agencies, state and municipal authorities, and with U.S. industry through innovative work agreements. The ERDC addresses R&D in four major areas: Battlespace Environment, Military Engineering, Environmental Quality/Installations, and Civil Works/Water Resources through the capabilities of seven laboratories at four geographical sites in Vicksburg, Miss.; Champaign, Ill.; Hanover, N.H.; and Alexandria, Va.

1.2 Organization

The Information Technology Laboratory (ITL) conducts research and development in Informatics and Computational Science and Engineering with particular emphasis on providing high performance computing for scientific and engineering discovery; data acquisition, analysis, and management; geospatial analysis and informatics; software engineering and evaluation;

computational analysis; automated information systems; building information modeling.

1.4 Scope

The contractor shall provide all personnel, supervision, and services necessary for on-site systems analyst services and maintenance services to maintain the Cray XE6M-200 Open Research System

(ORS).

2.1 General Requirements

2.2 Location and Hours of Work

The contractor shall provide services on-site. The work will be performed at U. S. Army Corps of Engineers, ERDC, 3909 Halls Ferry Road, Vicksburg, MS 39180-6199. Work Hours: 8:00 AM to 5:00 PM local time (Monday - Friday) or as otherwise required to maintain ORS effectiveness levels.

2.3 Government Facility Closure

In the event of a closure of a government facility, contractor employees shall be excused from work at no cost to the government.

2.4 Citizenship

Contractor and employees of the contractor are required to be citizens of the United States of America and must maintain such status during the entire duration of the contract unless the contracting officer approves an exception.

2.5 Clearances

All persons using unclassified automated information systems must have a positive National Agency Check with Inquiries (NACI). The contractor shall submit verification of this check for each contract employee prior to beginning work.

2.6 Common Access Card (CAC)

Each contract employee will be issued a CAC by the government. The CAC shall be returned by the contract employee to the issuing office upon termination of employment, reassigned outside of this contract, or at the expiration of this contract. Each contract employee shall wear the CAC such that it is readily visible at all times during contract performance at official duty station. The CAC shall not be displayed while away from the official duty station or be left visible in a vehicle.

2.7 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately.

2.8 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.9 Contractor Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.9.1 Contract Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to execute contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.9.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests to correct deficiencies in performance in a within 8 working hours upon receiving notification from the COR. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to this contract or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

2.9.3 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or Contracting Officer Representative (COR). Cross teaming may or may not be permitted.

2.9.4 Personnel Administration

The contractor shall provide the following management and oversight as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather or security conditions. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall make necessary travel arrangements for employees. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.9.5 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources.

2.9.6 Qualifications of Personnel

The contractor employees working on this task order/contract shall be able to perform, in their field, at a high level of performance at the commencement of their employment. Meaning that contractor employees must have the education, training, certifications, and experience to perform the duties required, in accordance with (IAW) Army Regulations and Programs. All contractor personnel shall be able to read, write, speak and understand English, shall possess good written and verbal communication skills, and shall have sufficient knowledge of proper English grammar, spelling, capitalization, and punctuation rules to identify errors and make corrections.

2.9.7 Travel

All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis.

Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs.

3.1 Performance Requirements/Tasks (POP is 12 months; 20 AUG 2016 – 19 AUG 2017)

3.2 On-Site Systems Analyst Support and Standard Hardware/Software Maintenance for ORS XE6m-200

3.2.1 The contractor must work with the Customer Assistance Center (CAC) to ensure that the user environment on the base system(s) is conducive to broad usage (i.e. users must be able to easily develop, test, and execute parallel code). The contractor must install and maintain (or assist the CAC in the installation of) applications and system software (e.g. workload management software, compilers, math libraries, and required applications), as necessary, to create a productive user environment. The contractor must work with the CAC with Level II and Level III user support issues. The Government will provide updates for HPCMP provided standard user environment software (e.g. HPCMP Kerberos, HPCMP PKI, HPCMP SSH, and HPCMP workload management software [WMS]). The contractor must ensure that new system software releases are (a) compatible with HPCMP provided standard user environment software (before installation) and (b) provided within 60 days of production availability. The contractor's on-site administrator(s) may periodically be required to assist in (and facilitate) the configuration of Government provided software to ensure it is tightly integrated and works as efficiently as possible with the contractor's proprietary and/or third party software stack. The contractor's on-site administrator(s) must follow the DSRC’s configuration management and control processes for requesting and reporting system hardware and software changes for the base system(s) and the TDS. Any new software as well as any updates, upgrades, and/or patches to the following must be tested on the TDS and must be ready for operation prior to implementation on the base system(s).

Deliverable:

1 - The contractor shall provide a weekly assessment report on Configuration Management and changes.

2 – The contractor shall provide a bi-weekly report on incidents and performance issues.

Standards/AQLs:

a) STD: Accurate

AQL: 95%

b) STD: Identifies deficiencies

AQL: 95%

c) STD: Identifies corrective actions, when applicable

AQL: 95%

d) STD: Deliverables are made in accordance with schedule

AQL: 95%

3.2.2 The contractor's on-site administrator(s) shall perform bi-weekly security scans utilizing Government furnished tools (e.g. SCAP scanner, Radix tool) as needed and provide output to the

Information Systems Security Manager (ISSM). The contractor's on-site administrator(s) shall utilize, to the extent possible, a local firewall for the base and TDS systems and review firewall logs weekly (or more frequently as the situation dictates). They must configure and maintain firewall rules and policies and make changes as needed and document changes in the DSRC’s Configuration Management System (CMS). The contractor's on-site administrator(s) shall ensure that system logs are sent to DSRC’s log collection facility (e.g. SPLUNK) and review system logs daily for unusual or abnormal events (e.g. large volume of unsuccessful login attempts) and report these events to the Information Systems Security Manager (ISSM). The contractor must document and address software and hardware security vulnerabilities and recommended firmware updates in a timely manner for the base system(s) and the TDS. Vulnerabilities explicitly identified by the U.S. Cyber Command via Information Assurance Vulnerability Management (IAVM) notices, by the HPCMP Computer Network Defense Service Provider (CNDSP), or by any other legitimate DOD source must be patched in accordance with DOD regulations. If compliance cannot be attained within 14 calendar days, the contractor shall provide a Plan of Action and Milestones (POAM) to the DSRC’s security personnel, describing actions to reach compliance within 60 days of the official vulnerability notice (or less if mandated as such by the notice).

3 – Immediate report of any threats and blocking.

AQL: 95%

b) STD: Identifies deficiencies

AQL: 95%

c) STD: Identifies corrective actions, when applicable

AQL: 95%

d) STD: Deliverables are made in accordance with schedule

3.2.3 The period of maintenance responsibility will be 24 hours per day, 7 days per week, including holidays for the base system(s) and the TDS. Parts from the TDS will not be used to repair the base system without Government approval. The contractor’s response time for remedial maintenance (as defined in Appendix A) must be less than two hours for the base system(s). Response time is calculated by subtracting (a) the time that the contractor is notified of a problem from (b) the time that the contractor initiates a repair using on-site qualified maintenance personnel. The contractor must provide (in writing) support escalation procedures within the contractor’s company, including an organizational chart and expected problem escalation timelines and steps. The contractor shall notify the Government when problems are escalated, and the Government may at its discretion demand escalation. A problem shall be considered resolved when (a) the HPC system and its components are in full working order and

(b) the Government has been notified that the problem has been resolved. The maintenance or warranty period shall begin immediately after successful completion of acceptance testing.

Maintenance provisions do not apply to repairs required due to the fault or negligence of the Government or acts of God/nature.

4 - The contractor shall provide a monthly assessment report by the 15th of the following month on system administration and maintenance activities (e.g. uptime, user availability, interrupts, storage utilization and performance) based on agreed upon format between the government and contractor. The contractor staff shall also attend weekly status report meetings to report on system performance and issues.

a) STD: Uptime

AQL: 97% operational effectiveness is defined as full system functionality including all system capabilities and operating characteristics that are normally available for use by HPCMP users. For reliability and stability, ORS systems must operate at a minimum effectiveness level (EL) of 97%. EL is measured using the following formula: EL = 100 * (Operational Use Time / Scheduled Use Time).

Scheduled Use Time: Scheduled use time is represented in core hours. During production, scheduled use time shall be one calendar month, less excusable delays. The difference is then multiplied by the number of compute cores in the system to arrive at the scheduled use time.

Operational Use Time: Operational use time is represented in core hours. Operational use time is defined to be the number of compute core hours during the period when the resources are operational and available for productive computing. Operational use time is calculated by accumulating available compute core hours over the period of time used to calculate the scheduled use time. The entire system is considered to be not operationally usable and all compute cores are considered unavailable for operational use in cases where global service functions such as the file system or I/O nodes are not properly functioning and/or the user cannot login, edit, and/or submit jobs to the system, and/or a system-wide interrupt (as defined in the above paragraph) occurs.

3.2.4 The contractor must minimize the risk of losing Government data while performing remedial and preventive hardware/software maintenance (e.g. perform, maintain, and validate system backups). The Government may permit degaussing, deleting, and/or declassification of data in accordance with Government approved procedures for returning devices; however, the Government reserves the right to retain devices permanently or to destroy them, regardless of maintenance or warranty provisions. In all cases, the Government will retain failed hard drives and any other storage device. The Government will incur no incremental costs related to the retention of defective devices.

Deliverable – 05 Summary report for removed equipment and equipment.

AQL: 95%

b) STD: retention of data

AQL: 100%

c) STD: Deliverables are made in accordance with schedule

4.1 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.2 Quality Control

The Contractor shall develop a QCP and maintain an effective quality control program to ensure services are performed in accordance with the contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractors QCP is the means by which he assures himself that his work complies with the requirement of the contract.

The finalized QCP will be accepted by the Government at the time of the award of the contract.

The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Governments review and approval. The Government may find the QCP "unacceptable" whenever the Contractors procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

4.3 Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the Contractors performance under this contract in accordance with the Governments QASP. The Government reserves the right to utilize other methods, as necessary, to assure the Contractor's compliance with the terms and conditions of this contract. The Government may inspect services provided by the Contractor both during and/or after performance is complete. If the Government identifies any performance deficiency, the Contractor will be advised of the deficiency as soon as possible. All such notifications will be confirmed in writing with the Contractor by the Government. Such notification will be made only to the Contractor or his/her designated onsite superintendent and not to any other agents, employees, or subcontractors. Upon receipt of such notification, the Contractor shall correct the deficiency within the time specified by the COR. However, in the event that the deficiency represents a hazard to health or safety or it serves to jeopardize operational continuity, then corrective action shall proceed immediately and continue uninterrupted until the correction is affected. In all cases, the correction of performance deficiencies shall not in any way adversely affect other contract performance.

5.1 Deliverables

The contractor shall provide deliverables as specified by the government in the PWS.

Identifier Description

1 The contractor shall provide a weekly assessment report on Configuration Management and changes.

2 The contractor shall provide a bi-weekly report on incidents and performance issues.

3 Immediate report of any threats and blocking.

4 The contractor shall provide a monthly assessment report by the 15th of the following month on system administration and maintenance activities (e.g. uptime, user availability, interrupts, storage utilization and performance) based on agreed upon format between the government and contractor. The contractor staff shall also attend weekly status report meetings to report on system performance and issues

5 Summary report for removed equipment and equipment.

6.1 Special Requirements

6.2 Government Furnished Property

The ERDC/Corps shall furnish the following property to the contractor for use on this task order/contract:

Computers and similar equipment.

Office space, utilities, and office supplies Office furniture and other office equipment (i.e. calculators, typewriters, telephones, safes/storage equipment

6.3 Property Accountability

The contractor shall be responsible for all Government-furnished property within the area of responsibility. The contractor shall provide appropriate documentation for property within his/her possession. The contractor shall be required to sign documentation when Government property is in transit or temporarily in contractor possession. The contractor shall conduct an inventory of all Government-furnished equipment annually and provide inventory results to the designated government Property Hand Receipt Holder.

6.4 Contractor Furnished Property

The contractor shall furnish any specialized equipment deemed by the contractor to be necessary for contract compliance, for the use of the employees employed under this contract.

6.5 Scope Changes.

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and not the COR or Technical POC.

6.6 Performance Evaluation.

The contractor’s performance of services will be evaluated as defined in the Quality Assurance Surveillance Plan (QASP).

6.7 Quality Assurance.

The Government will monitor the Contractor's performance using quality assurance procedures established for this contract. However, the Government reserves the right to utilize other methods, as necessary, to assure the Contractor's compliance with the terms and conditions of this contract. The Government may inspect services provided by the Contractor both during and/or after performance is complete. If the Government identifies any performance deficiency, the Contractor will be advised of the deficiency as soon as possible. All such notifications will be confirmed in writing with the Contractor by the Government. Such notification will be made only to the Contractor or his/her designated onsite superintendent and not to any other agents, employees, or subcontractors. Upon receipt of such notification, the Contractor shall correct the deficiency within the time specified by the COR. However, in the event that the deficiency represents a hazard to health or safety or it serves to jeopardize operational continuity, then corrective action shall proceed immediately and continue uninterrupted until the correction is affected. In all cases, the correction of performance deficiencies shall not in any way adversely affect other contract performance.

6.8 Employee Conduct

When contractor employees are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such and expected to conduct themselves IAW DoD workplace rules and regulations. The badges at a minimum must have the employee name and word “contractor” displayed. Ideally, the company name will appear on the badge. Additionally, notwithstanding any other provisions in the PWS, the contractor shall identify themselves as a contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no actions that bind the government to a final decision or results in the exercise of governmental discretion.

6.9 Required Training and Skill:

All personnel shall have the necessary training required for IA certifications

Personnel shall have a solid understanding of HPC computing environment concepts in a large scale HPC system; experience managing large HPC clusters at major government or commercial sites; software expertise with the following Cray applications: Cray Linux Environment (CLE)

4.0 (based on SUSE Linux Enterprise Edition 11, Cray SMW Cluster Management Software, Cray Linux Environment for Compute Nodes, Includes Cluster Compatibility Mode (CCM) Version 2 with support for the Gemini network interconnect), Cray Application Developer Environment (Includes libraries and support for PGI, GNU, EKOPATH, and Cray Compilers), Cray Application Developer Environment Intel Supplement (Includes support for Intel Compiler), Cray Compiling Environment (CCE), Intel Composer XE, PGI Studio, GNU Compilers, Cray Performance and Analysis Toolkit (CMPAT).

6.9 ORS Maintenance Provisions

6.9.1 The Contractor shall offer complete single-point-of-contact support for the system and all support issues. At a minimum, lifecycle support will include 24x7 telephone support, 24x7x4-hour certified technical response (includes labor), and next-business-day parts. Please note that ERDC requires DOD-cleared support personnel. Any maintenance services (to include parts replacement) performed prior to the end of warranty period shall be furnished at no cost to the government.

6.9.2 Excusable Delays: The following periods of time are excusable delays:

i. Periods during which the system is not performing due to planned outages which have been approved and scheduled in advance by the Government’s client representative or other designated Government representative. Note that the HPCMP has a scheduled time out (STO) user notification policy which requires that a ten day notification be given to the users for an STO of duration two days or less and an additional five days notification is required for each additional day of STO over two days. With few exceptions, excusable delays must meet this STO user notification requirement.

ii. Periods during which the system is not performing due to Government-attributable causes, such as loss of Government-provided power or interruptions in service caused by software systems not the responsibility of the Contractor.

iii. Occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers.

The Contractor shall notify the COR in writing as soon as it is reasonably possible after the commencement of any excusable delay. The Contractor shall provide a narrative describing the details of the delay and shall make all reasonable efforts to return the systems to normal operational parameters. If an ORS outage is directly related to third party system administration or connectivity to other Government Furnished Equipment (GFE), then the Contractor shall provide objective information that reasonably substantiates the third party or GFE dependency.

Notwithstanding external dependencies however, as a measure of rapid problem resolution, the Contractor shall respond to all outages with equal urgency. If an ORS system patch or tuning effort is required to resolve a conflict with GFE (or similar third party dependency), then Contractor shall respond with 4-hour support per the service level requirements of this PWS.

6.9.3 Remedial Maintenance: The principal period of maintenance services shall be 24 hours per day, 7 days a week including holidays. Remedial maintenance services shall be required when an entity makes an entry in the System Maintenance Event Log recording that the system or any subset of the system is not available for use and notifies the Contractor or Contractor’s designated maintenance provider in accordance with mutually agreed to and established procedures. “Not available for use” includes degradation in system performance and conditions where full system functionality is not being provided. Examples of degradation in system performance include, inoperable cores, processors, memory, on-line storage, network interfaces, or input/output paths/subsystems. The failure of a single compute node, or a memory DIMM within a compute node, does not render a system to be operationally unavailable. The failure of the MPI High performance cluster network, or any other global service function would render the system to be operationally unavailable. When remedial maintenance services are required, the response time shall be within 4 hours. This response time requirement is for service personnel to be on-site within the required time unless the event is satisfactorily resolved within the response time requirement through other pre-approved means. Response time calculation begins at the time the Contractor is notified and proceeds until corrective actions from service personnel on-site are initiated by the Contractor. The System Maintenance Event Log will be the record used to establish monthly effectiveness levels and shall be submitted monthly to the government.

7.0 Security Requirements:

Contractor personnel who are designated to provide services under this requirement shall be U.S.

citizens and possess a DOD Secret security clearance.

Contractor personnel must have knowledge of and comply (at minimum) with security practices and procedures outlined in:

a. DOD 5200.1R Information Security Program

b. DOD 5200.2-R Personnel Security Program

c. DOD 5220.22-M National Industrial Security Program Operations Manual (NISPOM)

d. DD FORM 254

Contractor personnel are subject to compliance with DOD Directive 8570.01-M:

‐ DOD Directive 8570.01-M – Information Assurance Training, Certification, and Workforce Management, 23 April 2007

‐ DOD Manual 8570.01-M – Information Assurance Workforce Improvement Program, 19 December 2005 (Incorporating Change 3, January 24, 2012)

Costs associated with Contractor employee certification or continuing education are not reimbursable.

Prior to performing IA responsibilities or gaining privileged access to DOD systems, Contractor personnel will require proof of Computing Environment and Baseline Certifications that comply with DOD Instruction 8570.01M at the Information Assurance Technical (IAT) Level II for System Administration and IAT Level III for Network Administration as defined here:

http://www.dtic.mil/whs/directives/corres/pdf/857001m.pdf

7.1 Antiterrorism (AT) Level I Training

All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at.

7.2 Access and General Protection/Security Policy and Procedures

The contractor and all associated subcontractors’ employees shall comply with applicable installation, access and local security policies and procedures. Policies and procedures will be provided by the local Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and local policies. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

7.3 iWATCH Training

The contractor and all associated subcontractors shall brief all employees on the USACE iWATCH program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR.

This training shall be completed within 45 calendar days of contract award and within 45 days of new employees commencing performance on the contract. The contractor shall provide certification of completion to the COR within 10 days of training completion. Training documents will be provided by the Security Office.

7.4 Operations Security (OPSEC) Standing Operating Procedure/Plan

The contractor and all associated subcontractors’ employees shall comply with applicable installation OPSEC plan and requirements to include initial OPSEC briefing within 30 calendar days of reporting to duty and annual training.

7.5 Information Assurance (IA) / Information Technology (IT) Training/Certification

All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter.

////////////////////////////////////////////////IF NO CLEARANCE IS REQUIRED////////////////////////////////

7.6 Personnel Security Screening

The Contractor shall conduct a security screening on every employee prior to their performance under this contract. The security screening shall cover the most recent five (5) years or since age 18, whichever is shorter, providing it includes the most recent two (2) years of the applicant's life. The security screening shall include, as a minimum, checks with former employers, former supervisors and personal references, along with a local record check with police departments (Vicksburg, and Sheriff). The Contractor shall furnish the Contracting Officer with a record of the results of each employee's security screening prior to entry on duty.

/////////////////////////////////////////////////////////OCONUS Only/////////////////////////////////////////////

Performance Requirement Summary (PRS)

Statements Standards/AQLs Inspections Incentive/

Disincentive

The Contractor shall perform routine operations for ensuring system availability, upgrading authentication software, and configuration management IAW task 3.1.1.

a) STD: Accurate

AQL: 95%

b) STD: Identifies deficiencies

c) STD: Identifies corrective actions, when applicable

d) STD: Deliverables are made in

What:

Deliverables

How: Periodic Inspections/Cus tomer Complaints

Who:

Contracting Officer Representative

Standard(s):

Inspection

Positive/Negative CPAR ratings accordance with schedule applies to all standards

The Contractor shall perform cybersecurity scans, firewall and system logs analysis IAW 3.1.2.

a) STD: Accurate

AQL: 95%

b) STD: Identifies deficiencies

c) STD: Identifies corrective actions, when applicable

d) STD: Deliverables are made in applies to all standards

Positive/Negative CPAR ratings

The contractor shall provide system reliability with 24 hours per day, 7 days per week availability IAW 3.1.3

a) STD: Uptime

AQL: 97%

operational effectiveness is defined as full system functionality including all system capabilities and operating characteristics that are normally available for use by HPCMP users. For reliability and stability, ORS systems must applies to all standards

Reduction in Contract price operate at a minimum effectiveness level (EL) of 97%. EL is measured using the following formula:

EL = 100 *

(Operational Use Time / Scheduled Use Time).

Scheduled Use Time:

Scheduled use time is represented in core hours.

During production, scheduled use time shall be one calendar month, less excusable delays. The difference is then multiplied by the number of compute cores in the system to arrive at the scheduled use time.

Operational Use Time: Operational use time is represented in core hours.

Operational use time is defined to be the number of compute core hours during the period when the resources are operational and available for productive computing.

Operational use time is calculated by accumulating available compute core hours over the period of time used to calculate the scheduled use time.

The entire system is considered to be not operationally usable and all compute cores are considered unavailable for operational use in cases where global service functions such as the file system or I/O nodes are not properly functioning and/or the user cannot login, edit, and/or submit jobs to the system, and/or a system‐wide interrupt (as defined in the above paragraph) occurs.

The contractor shall perform data protection during hardware/software maintenance activities IAW 3.1.4.

a) STD: Accurate

AQL: 95%

b) STD: retention of data

Positive/Negative CPAR ratings

AQL: 100%

c) STD: Deliverables are made in applies to all standards

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS UIC

0001 POP 20-AUG-2016 TO

19-AUG-2017

N/A PR W2R2 USA ENGR R AND D CTR

MICHAEL W. SULLIVAN

3909 HALLS FERRY RD

VICKSBURG MS 39180-6133

601-634-3978 FOB: Destination

W81EWF

0002 POP 20-AUG-2016 TO

19-AUG-2017

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 20-AUG-2016 TO

19-AUG-2017

N/A (SAME AS PREVIOUS LOCATION)

Section G - Contract Administration Data

ACCOUNTING AND APPROPRIATION DATA

AA: 21520400000 088140 255Y9DGK42633461DS700 RK11 22079

AMOUNT: $289,999.98

CIN W81EWF615806880001: $289,999.98

AB: 21620400000 088140 255Y636F05633461DS700 RK11 22079

AMOUNT: $85,000.00

CIN W81EWF615806880002: $85,000.00

AC: 21520400000 088140 25759DGK42633461DS700 RK11 22079

AMOUNT: $37,836.98

CIN W81EWF615806880003: $37,836.98

ADMINISTRATIVE INFORMATION

ADMINISTRATIVE INFORMATION

REQUIRING ACTIVITY POC:

SRC Program Manager Scotty Swillie 601-634-2526 Blake.rice@usace.army.mil

CONTRACTING SPECIALIST:

Ethridge W. (Bud) Lokey

(601) 634-7435 Ethridge.w.lokey@usace.army.mil

VENDOR POC:

Cray Sr Contracts Administrator Bronson Mulleitner

(651) 967-9621 bmulleitne@cray.com

REFERENCE QUOTE:

Cray Inc Quotation No: 4226-081916 Rev 2

Dated 04 August 2016

PERIOD OF PERFORMANCE:

20 August 2016 through 19 August 2017

PLACE OF PERFORMANCE:

Engineer Research and Development Center (ERDC) Information Technology Laboratory (ITL) 3909 Halls Ferry Rd Vicksburg, MS 39180

INVOICE INSTRUCTIONS:

(1) Invoice shall be in accordance with FAR 32.905 (b)(1).

(2) Submit invoice via e-mail to:

CEFC-payments@usace.army.mil

To avoid delay in payment, a copy shall also be sent (cc) to the requiring activity POC:

Tammie Harmon; tammie.s.harmon@usace.army.mil

(3) If more than one invoice is required, the contractor’s FINAL invoice shall be submitted within 45 days after the delivery date specified in the contract. The invoice shall be clearly marked “FINAL”.

Section H - Special Contract Requirements

SPECIAL CONTRACT REQUIREMENTS

CONTRACT MANPOWER REPORTING CLAUSE

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: http://www.ecmra.mil/. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e‐mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including subcontractors); (6) Estimated direct labor dollars paid this reporting period (including subcontractors); (7) Total payments (including subcontractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each subcontractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information; (11) Locations where contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of contractor and subcontractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement.

Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

CONTRACTING OFFICER REPRESENTATIVE

The Contractor will be notified in writing of the Contracting Officer’s Representative (COR) and the authority which the COR will exercise under the terms of this contract. The COR will be the Government’s contact person for the Contractor in all matters relating to this contract.

CONTRACTOR REPRESENTATIVE

The Contracting Officer shall be notified in writing of the name, address, and telephone number of the person who will represent the Contractor. The notification shall also state the authority which the Representative can exercise under the terms of this contract.

Veterans Employment Emphasis for U.S. Army Corps of Engineers Contracts

In addition to complying with the requirements outlined in FAR Part 22.13, FAR Provision 52.222-38, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract. The following resources are available to assist USACE contractors in their outreach efforts:

Federal Veteran employment information at http://www.fedshirevets.gov/index.aspx Department of Labor Veterans Employment Assistance http://www.dol.gov/vets/ Department of Veterans Affairs–VOW to Hire Heros Act http://benefits.va.gov/vow/ Army Wounded Warrior Program – http://wtc.army.mil/modules/employers/index.html U.S. Chamber of Commerce Foundation–Hiring Our Heros http://www.hiringourheroes.org/

Guide to Hiring Veterans – Reference Material http://www.whitehouse.gov/sites/default/files/docs/white_house_business_ council_-_guide_to_hiring_veterans_0.pdf

(End of special contract requirement)

Section I - Contract Clauses

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions NOV 2013 52.203-3 Gratuities APR 1984 52.203-5 Covenant Against Contingent Fees MAY 2014 52.203-7 Anti-Kickback Procedures MAY 2014 52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

OCT 2010

52.203-17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights

APR 2014

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper

MAY 2011

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.212-4 Contract Terms and Conditions--Commercial Items MAY 2015 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.223-10 Waste Reduction Program MAY 2011 52.228-5 Insurance - Work On A Government Installation JAN 1997 52.232-1 Payments APR 1984 52.232-8 Discounts For Prompt Payment FEB 2002 52.232-23 Assignment Of Claims MAY 2014 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.233-1 Disputes MAY 2014 52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.242-13 Bankruptcy JUL 1995 52.243-1 Changes--Fixed Price AUG 1987 52.246-25 Limitation Of Liability--Services FEB 1997 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting.

DEC 2015

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006

CLAUSES INCORPORATED BY FULL TEXT

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS--COMMERCIAL ITEMS (JUN 2016)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to…