Courier Services 78102200-21-NASPO-ACS - How to Use This Contract.pdf

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Courier Services
Contract number
78102200-21-NASPO-ACS
Issued by
Florida

About this file

This document is a "How to Use This Contract" guide for Courier Services, issued by the Florida Department of Management Services, Division of State Purchasing. The contract (78102200-21-NASPO-ACS) is available to state agencies and eligible users as defined by Rule 60A-1.001 of the Florida Administrative Code. The contract is accessible through the state's online procurement system, MyFloridaMarketPlace (MFMP), and contractors can be contacted directly via email to create shipping accounts.

The contract provides courier and shipping services, with contractors offering online tools for creating shipping labels, ordering supplies, and scheduling pick-ups. Customers may drop off shipments at drop boxes or authorized shipping outlets at no additional cost, provided they create shipping labels through the contractor's website. The document notes that contractors may offer free shipping supplies depending on the shipment type (ground, air, or international). State agencies are encouraged to use this contract for potential savings and convenience but are not required to do so. If issues arise with a contractor, users can contact the contract manager, complete a vendor performance survey, or submit a formal vendor complaint.

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Text version

10/26/22

How to Use This Contract Courier Services (78102200-21-NASPO-ACS)

Contractor information, pricing, and contract documents are located on the contract webpage at https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreeme nts/alternate_contract_source/courier_services2.

State Agencies

• The State of Florida’s online procurement system, MyFloridaMarketPlace (MFMP), is the preferred method for placing orders and making payments for this contract:

o Contact the contractor(s) directly via email to create an account; contractor contact information is accessible from the contract webpage. Customers will use the contractor’s website to create shipping labels and may order shipping supplies and schedule pick-ups online; the contractor(s) may provide training and/or technical assistance regarding online tools that are available to the customer.

o State agencies may create a blanket requisition/purchase order to use this contract, then contact the contractor directly to request a quote and/or place an order when needed; contractor contact information is accessible from the contract webpage.

o Create a requisition/purchase order in MFMP; for additional information, open the MFMP Buyer Guide and go to the REQUISITIONS section.

o CATALOG TYPE: None - Create a requisition using non-catalog items. In the ‘Supplier’ field, locate the contractor using the FEIN provided on the contract webpage; in the ‘State Contract ID’ field, locate the contract using the contract number shown above.

o COMMODITY CODE: Select the most appropriate eight-digit commodity code under 78102200; the current list of commodity codes activated in MFMP is located at https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamark etplace/commodity_codes.

o METHOD OF PROCUREMENT: C - Alternate Contract Source

• Please use the appropriate contractor’s FEIN, as provided on the contract webpage, when making payments in the Florida Accounting Information Resource (FLAIR); also, please use the appropriate contractor’s FEIN when recording purchasing card (PCard) payments in FLAIR.

https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreements/alternate_contract_source/courier_services2 https://www.dms.myflorida.com/business_operations/state_purchasing/state_contracts_and_agreements/alternate_contract_source/courier_services2 http://myfloridamarketplaceflair.procurement3.ariba.com/?guidedbuyredirect=true https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/mfmp_agency_customers/mfmp_university/mfmp_buyer_guide https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/commodity_codes https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace/commodity_codes

10/26/22

Eligible Users

• Eligible users, as defined by Rule 60A-1.001, Florida Administrative Code, may contact the contractor(s) directly via email to create an account; contractor contact information is accessible from the contract webpage. Customers will use the contractor’s website to create shipping labels and may order shipping supplies and schedule pick-ups online; the contractor(s) may provide training and/or technical assistance regarding online tools that are available to the customer.

Frequently Asked Questions

• Does the contractor provide free shipping supplies?

o The contractor(s) may offer free supplies based on the type of shipment (e.g. ground, air, or international); otherwise, customers are required to use their own packaging.

Customers may log in to the contractor’s website to order shipping supplies online.

• Can I drop off shipments at a drop box or authorized shipping outlet?

o Yes, customers may drop off shipments at a drop box or authorized shipping outlet at no additional cost; however, please note that the customer must create a shipping label using the contractor’s website and affix it to the package prior to drop-off.

• Can I purchase from a vendor outside of this contract if they offer better pricing?

o State agencies are encouraged to use alternate contract sources for the added savings and convenience that may be realized; however, agencies are not required to purchase commodities and contractual services from alternate contract sources. If an alternate contract source is not utilized, agencies must follow proper procurement methods.

• What should I do if I have an issue with the contractor?

o If you are unable to resolve an issue with a contractor, you may contact the contract manager listed on the contract webpages to explore additional options. These options include: complete a vendor performance survey online to document the issue, work with the contract manager to elevate the issue with the contractor representatives, or submit a vendor complaint that requires a formal response from the contractor.

Contact Information

• If you have any questions or require assistance specific to this contract (e.g. pricing, contract requirements, etc.), please contact the contract manager listed on the contract webpage.

• If you have any questions or require assistance specific to MFMP (e.g. system access, purchase orders, catalogs, etc.), please visit the Division of State Purchasing’s MFMP webpage located at https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace.

https://www.flrules.org/gateway/RuleNo.asp?title=GENERAL%20REGULATIONS&ID=60A-1.001 https://www.dms.myflorida.com/business_operations/state_purchasing/myfloridamarketplace

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