Contract_User_Instructions_Supplement_8.docx
DOCX document 117 KB Posted
- Attached to
- Statewide Contract CA|1-20-58-47|0000163719
- Contract number
- 1-20-58-47
- Issued by
- California
About this file
This document is a California Department of General Services (DGS) Statewide Contract User Instructions supplement for Contract 1-20-58-47, which provides an Automated License Plate Reader system contract. The contract involves PCS Mobile as the contractor and is available to California State departments, California Highway Patrol, California State Universities, University of California system, K-12 schools, community colleges, and other state and local governmental agencies. The contract is mandatory for the California Highway Patrol and optional for other governmental entities.
The contract covers Automated License Plate Reader systems, including core items like 3-camera systems, replacement equipment, cables, operator and technician training, and annual end user access, as well as non-core accessories available through the contractor's catalog. The contract term runs from June 1, 2020 through May 31, 2026, with an option to extend for seven additional one-year periods. Pricing includes fixed contract prices for core items and discounted catalog pricing for non-core items. The contractor must provide a three-year warranty on all products, covering labor, parts, and service. Other notable features include a trade-in program, no minimum order requirement, and an administrative fee structure where California State departments are billed separately and other governmental agencies pay a 1.25% incentive fee to DGS.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment_A_-_Contract_Price_Worksheet_Supplement_5.xlsx | XLSX spreadsheet | |
| Attachment_A_-_Contract_Price_Worksheet_1.xlsx | XLSX spreadsheet | |
| Attachment_B_-Bid_Specification_Number_6720-4910_Rev_A.docx | DOCX document | |
| Supp_8_User_Instructions_11.docx | DOCX document |
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Department of General Services Procurement Division 707 Third Street, 2nd Floor West Sacramento, CA 95605-2811
STATE OF CALIFORNIA
DEPARTMENT OF GENERAL SERVICES
PROCUREMENT DIVISION
Contract (Mandatory) 1-20-58-47 Contract User Instructions *Supplement 8*
Contract 1-20-58-47 Page 21 *4/17/2025* User Instructions State of California
STATEWIDE CONTRACT
USER INSTRUCTIONS
All changes to most recent Supplement are in bold red italic. Additions are enclosed in asterisks, *, and deletions are enclosed in brackets, [].
MANDATORY
*Supplement 8* *(Incorprates Supplements 1-8)*
| ISSUE AND EFFECTIVE DATE: | *4/17/2025* |
| CONTRACT NUMBER: | 1-20-58-47 |
| DESCRIPTION: | Automated License Plate Readers |
| CONTRACTOR: | PCS Mobile |
| CONTRACT TERM: | 06/01/2020 through 05/31/2026 |
| STATE CONTRACT ADMINISTRATOR: | Robb Parkison |
| 279-946-8302 | |
| robb.parkison@dgs.ca.gov |
The contract user instructions, products, and pricing are included herein. All purchase documents issued under this contract incorporate the contract terms and applicable California General Provisions:
IT General Provisions, rev 09/05/2014 (http://www.documents.dgs.ca.gov/dgs/fmc/gs/pd/pd_401IT.pdf) Cal eProcure link: www.caleprocure.ca.gov
ORDER PLACEMENT INFORMATION
Mailing Address:
PCS Mobile 4949 S. Syracuse Street Suite 430 Denver, CO 80327 Fax/Email:
Fax: (303) 346-4274 Email:
tony.busseri@route1.com
Contact Information:
PCS Mobile Tony Busseri Phone: (480) 578-0287 Email:
tony.busseri@route1.com
All changes to most recent Supplement are in bold red italic. Additions are enclosed in asterisks; deletions are enclosed in brackets.
SUMMARY OF CHANGES
| Supplement Number |
| Description/Articles |
| Supplement Date |
| *8* |
| *Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Section 44 GenAI procurement procedures.* *4/17/2025*
| 7 |
| Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Contract has been extended to 5/31/2026
· Section 43 Vetted Forms/Certificaion 9/11/2024
| 6 |
| Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Contract has been extended to 5/31/2025
· Section 30 Contract Administration DGS fax changed to N/A 7/19/2023
| 5 |
| Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Attachment A reflects a price increase.
12/21/2022
| 4 |
| Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Contract has been extended to 5/31/2024 7/15/2022
Subject contract for License Plate Readers is hereby modified to reflect the f*ollowing changes:
· Contractor contact has been changed
· Contract Administrator phone number changed.
· Russia language added 1/26/2022
Subject contract for License Plate Readers is hereby modified to reflect the following changes:
· Contractor contact changed* 7/8/2021
| 1 |
| Subject contract for License Plate Readers is hereby modified to reflect the following changes: |
· Contract Administrator changed to Robb Parkison 4/27/2021
| N/A |
| Original Contract Posted |
06/01/2020
All other terms and conditions remain the same.
TABLE OF CONTENTS
| 1. | SCOPE | 5 |
| 2. | CONTRACT USAGE/RULES | 5 |
| 3. | DGS ADMINISTRATIVE FEES | 6 |
| 4. | SB/DVBE OFF-RAMP PROVISION | 6 |
| 5. | EXEMPT PURCHASES | 6 |
| 6. | PROBLEM RESOLUTION/SUPPLIER PERFORMANCE | 7 |
| 7. | CONTRACT ITEMS | 7 |
| 8. | SPECIFICATIONS | 7 |
| 9. | Training | 7 |
| 10. | CUSTOMER SERVICE | 9 |
| 11. | Offer Format | 10 |
| 12. | Product Substitutions/Discontinued items | 10 |
| 13. | PROMOTIONAL PRICING | 10 |
| 14. | STATE AGENCY INFORMATION TECHNOLOGY CERTFICATION REQUIREMENT | 11 |
| 15. | PURCHASE EXECUTION | 11 |
| 16. | MINIMUM ORDER | 12 |
| 17. | ORDERING PROCEDURE | 12 |
| 18. | ORDER ACCEPTANCE | 12 |
| 19. | ORDER RECEIPT CONFIRMATION | 13 |
| 20. | OUT OF STOCK REMEDY | 13 |
| 21. | DISCONTINUED ITEM REMEDY | 13 |
| 22. | DELIVERY SCHEDULES | 14 |
| 23. | FREE ON BOARD (F.O.B.) DESTINATION | 14 |
| 24. | PALLETS | 14 |
| 25. | SHIPPED ORDERS | 15 |
| 26. | PACKING SLIP | 15 |
| 27. | PACKING LABEL | 15 |
| 28. | SAFETY DATA SHEET | 15 |
| 29. | INSPECTION AND ACCEPTANCE | 15 |
| 30. | CONTRACT ADMINISTRATION | 15 |
| 31. | RETURN POLICY | 16 |
| 32. | CREDIT POLICY | 16 |
| 33. | RESTOCKING FEES | 17 |
| 34. | INVOICING | 17 |
| 35. | PAYMENT | 17 |
| 36. | CAL-CARD INVOICING | 18 |
| 37. | CALIFORNIA SELLER’S PERMIT | 19 |
| 38. | WARRANTY | 19 |
| 39. | QUALITY ASSURANCE GUARANTEES | 20 |
| 40. | EQUIPMENT REPLACEMENT DURING WARRANTY | 20 |
| 41. | RECYCLED CONTENT | 20 |
| 42. | SB/DVBE PARTICIPATION | 20 |
| 43. | VETTED FORMS/CERTIFICATIONS | 20 |
| 44. | *GENERATIVE ARTIFICIAL INTELLIGENCE (GENAI) PROCUREMENT PROCEDURES | 21 |
| 45. | TRADE IN | 21 |
| 46. | ELECTRONIC WASTE RECYCLING | 21 |
| 47. | ATTACHMENTS | 21 |
SCOPE
The State’s contract with PCS Mobile (Contractor) provides Automated License Plate Reader systems at contracted pricing to the State of California and other participating state and local governmental agencies in accordance with the requirements of Contract # 1-20-58-47. The Contractor shall supply the entire portfolio of products as identified in the contract and will be the primary point of contact for data collection, reporting, warranty, and distribution of Automated License Plate Reader systems to the ordering agencies.
The contract term is for three (3) years with an option to extend the contract for seven (7) additional one (1) year periods or portion thereof. The terms, conditions, and prices for the contract extension option shall be by mutual agreement between the Contractor and the State. If a mutual agreement cannot be met the contract may be terminated at the end of the current contract term.
CONTRACT USAGE/RULES
California State Departments
· The use of this contract is mandatory for the California Highway Patrol (CHP) and non-mandatory for other California State Departments.
· State departments must adhere to all applicable State laws, regulations, policies, best practices, and purchasing authority requirements, e.g. California Codes, Code of Regulations, State Administrative Manual, Management Memos, and State Contracting Manual Volume 3, as applicable.
· Prior to placing orders against this contract, State departments must have been granted IT purchasing authority by the Department of General Services, Procurement Division (DGS-PD) for the use of this statewide contract. State departments that have not been granted purchasing authority by DGS-PD for the use of the State’s statewide contracts may contact DGS-PD’s Purchasing Authority Management Section by e-mail at pams@dgs.ca.gov.
· State departments must have a Department of General Services (DGS) agency billing code prior to placing orders against this contract. Ordering departments may contact their Purchasing Authority contact or their department’s fiscal office to obtain this information.
Other States and Local Governmental Agencies
· Other state and local governmental agency use of this contract is optional.
· Local government agencies are defined in Public Contract Code Chapter 2, Section 10298 (a) (b) and 10299 (b); this includes the California State Universities (CSU) and University of California (UC) systems, K-12 schools and community colleges empowered to expend public funds for the acquisition of products While the State makes this contract available to local governmental agencies, each local governmental agency should determine whether this contract is consistent with its procurement policies and regulations.
· Other states and local governmental agencies shall have the same rights and privileges as California State departments under the terms of this contract. Any governmental agencies desiring to participate shall be required to adhere to the same responsibilities as do California State departments and have no authority to amend, modify or change any condition of the contract.
· A DGS issued billing code is not required for local governmental agencies to place orders against this contract.
Unless otherwise specified within this document, the term “ordering agencies” will refer to all California State departments and/or other governmental agencies eligible to utilize this contract. Ordering and/or usage instructions exclusive to State departments or local governmental agencies shall be identified within each article.
DGS ADMINISTRATIVE FEES
1. California State Departments The DGS will bill each State department an administrative fee for use of this statewide contract. The administrative fee should NOT be included in the order total, nor remitted before an invoice is received from DGS.
Current fees are available online in the Price Book & Directory of Services (https://www.dgs.ca.gov/OFS/Price-Book) (go to Price Book Download and click on Purchasing under Procurement Division).
Other States and Local Governmental Agencies For all other state and local government agency transactions issued against the contract, the Contractor is required to remit the DGS-PD an Incentive Fee of an amount equal to 1.25 percent of the total purchase order amount excluding taxes and freight. This Incentive Fee shall not be included in the other state or local governmental agency’s purchase price, nor invoiced or charged to the state or local governmental agency. All prices quoted to other states and local governmental agencies shall reflect State of California contract pricing, including any and all applicable discounts, and shall include no other add-on fees.
SB/DVBE OFF-RAMP PROVISION
There is no SB/DVBE off ramp associated with this contract.
EXEMPT PURCHASES
There are no exempt purchases associated with this contract.
PROBLEM RESOLUTION/SUPPLIER PERFORMANCE
Ordering agencies and/or Contractor shall inform the State Contract Administrator of any technical or contractual difficulties encountered during contract performance in a timely manner. This includes and is not limited to informal disputes, supplier performance, outstanding deliveries, etc. The ordering agency should include all relevant information and/or documentation (e.g., purchase documents).
CONTRACT ITEMS
The contract items consist of core and non-core items as follows:
· Core Items:
Core items are defined as high-use equipment for the Automated License Plate Readers. These items include the 3-camera Automated License Plate Reader system, Replacement Equipment for the Automated License Plate Reader system, Cables, Operator and Technician Training, and Annual End User Access.
· Non-Core Items:
Non-core items are defined as Automated License Plate Reader accessories available in the Contractor’s commercially available catalog not covered in the core items. Non‑core items shall be limited to items within the scope of Automated License Plate Reader accessories not included as part of the core items identified in Attachment A, Contract Price Worksheet. Items outside the scope of this contract shall not be allowed.
Contract core items will be available at the fixed contract price noted on Attachment A, Contract Price Worksheet. Non-core items will be available at the discount off of the catalog list prices noted on Attachment A, Contract Price Worksheet.
Contractor is required to provide a catalog upon request. Contract core and non-core items may be offered at a greater discount than the Contractor’s discount off list. Contract items at a lesser discount will not be considered.
SPECIFICATIONS
All products listed on Attachment A, Contract Price Worksheet, shall conform to Attachment B, State of California Bid Specification 6720-4910A, dated March 26, 2020.
Training Contractor is required to offer operator training and technician training, however, ordering agencies are not required to purchase. Training, when identified on the purchase order, will meet the following requirements:
Operator Training
· The Contractor shall provide a “train the trainer” class for up to 25 persons.
· The operator/user training course shall cover the complete aspects of the operation of the Automated License Plate Reader from a user/system operator prospective, including, but not limited to, setup, configuring networks, etc., for the equipment specified herein.
· The training course shall be conducted at the ordering agency location to be identified in the purchase document.
· The length of the course shall be sufficient to provide for the training objective. The training shall not exceed eight (8) hours on any one day and the days shall be consecutive.
· The Contractor shall provide a complete operator’s instruction/guide on the setup and operations of the Automated License Plate Reader.
· The operator training course shall include operating procedures for all the different types of required equipment.
· The Contractor shall provide a general operating booklet for each of the participants in the operator training course.
· The booklet shall include a description of each operational feature and function. The description shall state what the feature/function does and how to activate/deactivate it.
· A copy of the manufacturer’s training, on CD or DVD format, shall be given to each student that attends a training class.
Technician Training
· The Contractor shall provide a “train the trainer” class for up to 25 persons.
· Given a classroom condition with the specified equipment and materials, the State technical staff shall learn the information necessary to earn the manufacturer certification for maintenance and repair.
· The training course shall be designed for a group of 25 students per class.
· The length of the course shall be sufficient to provide for the training objective. The training shall not exceed eight (8) hours on any one day and the days shall be consecutive.
· The training course shall be a manufacturer certified course for the equipment specified. The training course shall include, but not be limited to, the following topics:
· Installation and initial checkout procedures.
· Theory of operation.
· Programming software procedures.
· Routine maintenance practices and procedures.
· Trouble-shooting techniques and procedures.
· The training course shall be conducted by a manufacturer trained and certified instructor. The State prefers the training be provided by a certified instructor employed by the manufacturer. If the manufacturer does not directly employ the instructor, the contractor of the equipment shall provide, upon request, to the State, proof of certification that the instructor is manufacturer trained on the specified equipment and will present the same course as if given by the manufacturer.
· The Contractor shall supply each trainee with the following material (in electronic and hardcopy form) that is specific to the equipment ordered:
· A copy of the Operation and Maintenance manual
· Documentation covering all modifications made to the equipment in compliance with the State specification.
· Programming software.
· Programming instruction manual.
· A copy of the manufacturer’s training, on CD or DVD format will be given to each student that attends a training class.
Local governmental agency’s training location will differ from the above list. The specific training location will be identified on the purchase order.
CUSTOMER SERVICE
The Contractor will have a customer service unit that supports this contract. The customer service unit provides office and personnel resources for responding to inquiries, including telephone and email coverage weekdays during the hours of 8:00 a.m. - 5:00 p.m., PT.
The Contractor’s customer service unit shall respond to all customer inquiries within one (1) business day of initial contact.
| Contact |
| Phone |
| Service and Support Unit |
| (866) 371-1781 |
| support@route1.com |
Offer Format For non-core items, the Contractor shall provide an offer to ordering agencies in MS Excel spreadsheet format. The Contractor’s offer format spreadsheet must include the following data elements:
· Contractor letterhead
· Offer/Quote “prepared by” name and contact information
· Offer/Quote number
· Date of Offer/Quote
· Ordering agency name
· Ordering agency contact person
· Contract number
· Contract expiration date
· Table consisting of:
· Contract Line Item Number
· Quantity
· Core/Non-Core (Y/N)
· Description of Item
· Manufacturer’s Part Number/SKU
· MSRP/Index Price
· Contract Discount
· Contract Unit Price
· Extended Price (Quantity x Contract Price)
· Subtotals of taxable and non-taxable items
· Rate and calculated tax
· Applicable fees
· Grand total
Product Substitutions/Discontinued items Product substitution shall be in accordance with of the General Provisions (rev 06/08/10), Article 15 entitled “Substitutions”.
PROMOTIONAL PRICING
During special pricing promotions, the Contractor shall offer ordering agencies purchasers the promotional pricing or the discount percentage off list, whichever is lower.
The Contractor shall notify the State Contract Administrator of all promotional pricing changes. Notification shall include at a minimum:
· Promotion start and end dates
· Models, products, and services included in the promotion
· Promotional pricing Promotional pricing shall not be cause for a permanent change in pricing. Promotional pricing shall not be cause for Contractor refresh.
Promotional items shall come with all benefits of the statewide contract terms and conditions and shall include all provisions such as warranty and delivery.
STATE AGENCY INFORMATION TECHNOLOGY CERTFICATION REQUIREMENT
For California State departments only, a signed certification of compliance with state information technology (IT) policies is required for all IT acquisitions of hardware, software, and services that cost $5,000 or more. The policy and required format is provided in SAM Section 4819.41.
PURCHASE EXECUTION
1. California State Departments Std. 65 Purchase Documents State departments not transacting in FI$CAL must use the Purchasing Authority Purchase Order (Std. 65) for purchase execution. An electronic version of the Std. 65 is available at the Office of State Publishing web site (https://www.dgsapps.dgs.ca.gov/osp/StatewideFormsWeb/Forms.aspx) (select STD Forms).
All Purchasing Authority Purchase Orders (Std. 65) must contain the following:
· Agency Order Number (Purchase Order Number)
· Ordering Agency Name
· Agency Billing Code
· Purchasing Authority Number (not applicable to Fi$Cal Orders)
· Leveraged Procurement Number (Contract Number)
· Contractor Information (Contact Name, Address, Phone Number, E-mail)
· Line Item number
· Quantity
· Unit of Measure
· Commodity Code Number
· Product Description
· Unit Price
· Extension Price
FI$CAL Purchase Documents State departments transacting in FI$CAL will follow the FI$CAL procurement and contracting procedures.
Blanket Orders The use of blanket orders against this statewide contract is not allowed.
Other states and Local Governmental Agencies Other governmental agencies may use their own purchase document for purchase execution. The purchase documents must include the same data elements as listed above (Exception: Purchasing Authority Number and Billing Code which are used by California State departments only).
MINIMUM ORDER
There is no minimum order for this contract.
ORDERING PROCEDURE
Ordering agencies are to submit appropriate purchase documents directly to the Contractor via one of the following ordering methods:
· U.S. Mail
· Email The Contractor’s Order Placement Information is as follows:
ORDER PLACEMENT INFORMATION
Mailing Address:
PCS Mobile 4949 S. Syracuse Street Suite 430 Denver, CO 80327 Email:
tony.busseri@route1.com
Fax:
(303) 346-4274
When using any of the ordering methods specified above, all State departments must conform to proper State procedures.
ORDER ACCEPTANCE
The Contractor shall accept orders from any ordering agency. The Contractor shall not accept purchase documents for this contract that:
· Are incomplete
· Contain non-contract items
· Contain non-contract terms and conditions The Contractor must not refuse to accept orders from any ordering agency for any other reason without written authorization from the State Contract Administrator.
ORDER RECEIPT CONFIRMATION
The Contractor will provide ordering agencies with an email or facsimile order receipt confirmation within one (1) business day after receipt of purchase document. The Order Receipt Confirmation shall include the following information:
· Ordering agency name
· Contractor’s Order Number
· Agency order number (purchase order number)
· Description of Goods
· Purchase order total cost
· Anticipated delivery date
· Identificationof any Out of Stock/Discontinued Items
OUT OF STOCK REMEDY
Upon receipt of an order acknowledgment identifying out of stock items, the ordering agencies shall have the following options:
· Request a back order
· Cancel the item from the order with no penalty The Contractor will provide notification to the ordering agencies regarding out-of-stock items which have been back ordered.
Under no circumstance is the Contractor permitted to make substitutions with non-contract items or unauthorized products.
DISCONTINUED ITEM REMEDY
Upon receipt of an order acknowledgment identifying discontinued items, the ordering agencies shall have the following options:
· Amend purchase document to reflect State-approved substitute item (per Article 12, Product Substitutions/Discontinued Items)
· Cancel the item from the order Under no circumstance is the Contractor permitted to make substitutions with non-contract items or unauthorized products without approval from the State Contract Administrator.
DELIVERY SCHEDULES
Delivery for orders placed against this contract shall be in accordance with the following:
1. Locations Deliveries are to be made to the location specified on the individual purchase order, which may include, but not limited to inside buildings, high-rise office buildings, and receiving docks.
Schedule Delivery of ordered product shall be completed in full within thirty (30) calendar days after receipt of an order (ARO). Since receiving hours for each ordering agency will vary by facility, it will be the Contractor’s responsibility to check with each ordering agency for their specific delivery hours before delivery occurs. The Contractor must notify the ordering agency within twelve (12) hours of scheduled delivery time, if delivery cannot be made within the time frame specified on the Order Receipt Confirmation.
The Contractor is requested to make deliveries in Los Angeles County, Orange County, San Bernardino Metropolitan Area, and San Diego Metropolitan Area during off-peak hours. Off-peak hours are Monday through Friday, 10:00 AM to 4:00 PM PT.
Security Requirements Deliveries may be made to locations inside secure institutional grounds (such as the California State Prisons) that require prior clearances to be made for delivery drivers. Since security clearance procedures for each facility may vary, it will be the Contractor’s responsibility for contacting the secure location for security clearance procedures, hours of operation for deliveries and service, dress code, and other rules of delivery.
FREE ON BOARD (F.O.B.) DESTINATION
All prices are F.O.B. destination; freight prepaid by the Contractor, to the ordering agency’s receiving point. Responsibility and liability for loss or damage for all orders will remain with the Contractor until final inspection and acceptance, when all responsibility will pass to the ordering agency, except the responsibility for latent defects, fraud, and the warranty obligations.
PALLETS
Unless otherwise specified on the ordering agency’s purchase order document, standard commercially available pallet sizes should be used. All pallets shall be of sturdy construction and adequate condition to assure delivery of the goods without damage to the goods or safety hazards.
Exchange pallets may be available; however, the State assumes no responsibility for the availability to exchange pallets. Delivery drivers shall not remove more pallets from the location than delivering at time of delivery.
SHIPPED ORDERS
All shipments shall be in accordance with the General Provisions, Article 12 entitled “Packing and Shipment”.
PACKING SLIP
Packing slip requirements shall be in accordance with the General Provisions, Article 12 entitled “Packing and Shipment”.
PACKING LABEL
A packing label will also be included with each order shipped and include the following items, visible on the outside of the box:
· Ordering agency name
· Delivery address, unit, and/or floor
· Department and floor
· Ordering agency contact name
· Ordering agency telephone number
SAFETY DATA SHEET
The Contractor shall provide a Safety Data Sheet for product(s) subject to Title 8 of the California Code of Regulations, Section 5194, Hazard Communication. The Safety Data Sheet is to be prepared and delivered in accordance with this Section.
INSPECTION AND ACCEPTANCE
Inspection and acceptance shall be in accordance with the General Provisions (GSPD-401 Information Technology) revised 09/05/2014, paragraph 16 titled Inspection, Acceptance and Rejection.
CONTRACT ADMINISTRATION
Both the State and the Contractor have assigned contract administrators as the single points of contact for problem resolution and related contract issues.
| Administrator Information |
| DGS-PD |
| PCS Mobile |
| Contact Name: |
| Robb Parkison |
| Tony Busseri |
| Telephone: |
| (279) 946-8302 |
| (480)-578-0287 |
| Facsimile: |
| N/A |
| (303) 346-4274 |
| Email: |
| robb.parkison@dgs.ca.gov |
| tony.busseri@route1.com |
| Address: |
| DGS/procurement Division |
Attn: Robb Parkison 707 Third Street, 2nd Floor, MS 201 West Sacramento, CA 95605 PCS Mobile Attn: Tony Busseri 4949 S Syracuse Street, Suite 430 Denver, CO 80327
RETURN POLICY
The Contractor will accept all products for return at no cost to the ordering agency in accordance with Article 29. Inspection and Acceptance.
Products returned should be in the packaging as delivered and include all documentation. Lost or damaged packaging materials and/or documentation shall be supplied by the Contractor. The Contractor shall not charge for these materials in excess of the Contractor’s cost or the 10 percent restocking fee, whichever is lower. The Contractor shall provide the State Contract Administrator and/or ordering agency a copy of the Contractor’s material cost, if requested, within ten (10) days of request.
All returns shall be picked up within seven (7) working days of notification. Notification is defined as notice in writing, by facsimile, or e-mail.
CREDIT POLICY
The Contractor shall offer a credit/refund for the following items:
· Items shipped in error
· Unopened product (prior to acceptance)
· Defective or freight-damaged items All other items returned in accordance with Article 31. Return Policy, shall receive credit or refund, less any applicable restocking fees in accordance with Article 33. Restocking Fees. In all cases, the ordering agency shall have the option of taking an exchange or receiving a credit, or receiving a refund.
The Contractor will be responsible for the credit or replacement of all products, including those covered by manufacturer warranties. Contractor cannot require the ordering agency to deal directly with the manufacturer.
RESTOCKING FEES
The Contractor will not impose a restocking fee on the ordering agency for the following situations:
· Items returned that were damaged upon receipt
· Incorrect items shipped
· Items that are not accepted (in accordance with Article 29. Inspection and Acceptance)
· Items for exchange (prior to acceptance)
· Unopened product (prior to acceptance) Re-stocking fees for all other reasons shall be 10 percent of the value of the items to be re-stocked.
The packaging and documentation provisions in accordance with Article 31. Return Policy, shall apply to re-stocked items.
The Contractor will not be required to accept returns more than sixty (60) days after delivery. The ordering agency will be responsible for return transportation costs to the Contractor if so accepted after sixty (60) days after delivery.
INVOICING
Invoices shall be submitted to the ordering agencies within seven (7) calendar days from date of delivery. Ordering agencies may require separate invoicing, as specified by each ordering agency. Invoices will contain the following information:
· Contractor’s name, address and telephone number
· Leveraged Procurement Agreement Number (Contract Number)
· Agency order number (purchase order number)
· Item and commodity code number
· Quantity purchased
· Contract price and extension
· State sales and/or use tax
· Prompt payment discounts/cash discounts, if applicable
· Totals for each order
PAYMENT
1. Terms Payment terms for this contract are net forty-five (45) days. Payment will be made in accordance with the provisions of the California Prompt Payment Act, Government Code Section 927, et seq. Unless expressly exempted by statute, the Act requires State departments to pay properly submitted, undisputed invoices not more than forty-five (45) days after the date of acceptance of goods, performance of services, or receipt of an undisputed invoice, whichever is later.
CAL-Card Use State departments may use the CAL-Card for the payment of invoices. Use of the CAL-Card requires the execution of a Purchasing Authority Purchase Order (Std. 65) in accordance with Article 15. Purchase Execution and must include all required documentation applicable to the purchase.
The CAL-Card is a payment mechanism, not a procurement approach and, therefore, does not relieve State departments from adhering to all procurement laws, regulations, policies, procedures, and best practices, including those discussed in the State Contracting Manual (SCM) Volume 3. This includes but is not limited to the application of all sales and use tax laws, rules and policies as applicable to the purchase.
State Financial Marketplace State departments reserve the right to select the form of payment for all procurements, be it either an outright purchase with payment rendered directly by the State, or a financing/lease-purchase or operating lease via the State Financial Marketplace (GS $Mart and/or Lease $Mart). If payment is via the financial marketplace, the Contractor will invoice the State department and the State department will approve the invoice and the selected Lender/Lessor for all product listed on the State's procurement document will pay the Contractor on behalf of the State.
Payee Data Record Each State department’s accounting office must have a copy of the Contractor’s Payee Data Record (Std. 204) in order to process payments. State departments should forward a copy of the Std. 204 to their accounting offices. Without the Std. 204, payment may be unnecessarily delayed. State departments should contact the Contractor for copies of the Payee Data Record.
CAL-CARD INVOICING
All CAL-Card invoices are to be processed separately from other payment methods and include the elements identified in Article 34. Invoicing. CAL-Card invoices shall be submitted to the CAL-Card account holder. The total invoice amount for each CAL-Card order must reflect a zero (0) balance due or credit, if applicable, and state “paid by CAL-Card”.
This website contains additional information regarding DGS-PD’s CAL-Card program (https://www.dgs.ca.gov/PD/Services/Page-Content/Procurement-Division-Services-List-Folder/Enroll-in-CAL-Card-Program-for-Government-Entities).
CALIFORNIA SELLER’S PERMIT
The California seller permit number for the Contractor is listed below. Ordering Agencies can verify that permits are currently valid at the following website: www.cdtfa.ca.gov. State departments must adhere to the file documentation identified in the State Contracting Manual Volume 3.
| Contractor Name |
| Seller Permit # |
| PCS Mobile |
| 097110076 |
WARRANTY
The Contractor must honor all manufacturers’ warranties and guarantees for a period of three (3) years from the date of acceptance on all products offered as part of this contract. The Contractor shall bear all material and labor costs for repair of equipment defects and failure. The unit price for all core and non-core items include the three (3) year warranty cost. Contractor may not charge the three (3) year warranty as a separate line item.
During the warranty period, the Contractor must:
· Honor all manufacturers’ warranties and guarantees on all products offered through the contract.
· Continue to provide warranty service after contract termination until expiration of warranties for products that have been sold under the contract.
· Provide all labor, parts, and travel necessary to keep the products in good operating condition and preserve its operating efficiency in accordance with its technical specifications.
· Pay any necessary shipment and insurance costs.
The warranty services listed shall include all hardware products and costs of labor, parts, travel, factory overhaul, rehabilitation, transportation, and substitute products as necessary.
For CHP: All units sent to the Contractor for repair shall be accompanied by a CHP Repair Order which will contain a unique repair authorization number. The Contractor shall retain the repair order as a reference to the repair. Upon completion of the repair and/or service of an Automated License Plate Reader unit, the Contractor shall ship the device back to the CHP location listed on the CHP Repair Order.
Other state and local governmental agencies: Contractor must adhere to the specific return process documentation required by other states and local governmental agencies.
While under warranty, the Contractor shall repair non-functioning equipment in less than thirty (30) days. Defective equipment shall be replaced within fifteen (15) days.
Only new standard parts or parts equal in performance to new parts will be used in affecting repairs. Broken and unserviceable parts and/or components that have been replaced will become the property of the Contractor except in instances where the State chooses to keep the hard drives. Replacement parts installed will become the property of the authorized purchaser.
QUALITY ASSURANCE GUARANTEES
The Contractor shall represent and warrant that Automated License Plate Reader system products provided shall be free from defects in material and workmanship, given normal use and care, over the period of the manufacturer warranty. The terms of this contract will supersede any language to the contrary on purchase orders, invoices, or other sources. Contractors must use new products, parts, and components for all new equipment purchased by the State. Contractors may use parts that are equal in performance to new parts for warranty replacement repair parts only as long as it does not violate manufacturers’ warranty.
EQUIPMENT REPLACEMENT DURING WARRANTY
If the product provided fails to perform in accordance with technical specifications and functional descriptions contained or referenced in the contract agreement and is subject to warranty response three (3) or more times during any ninety (90) day period, the Contractor will upon the ordering agency’s request, replace the product at no price. The replacement product(s) will be delivered no later than fifteen (15) working days after the ordering agency’s request is received by the Contractor. Replacement goods cannot be used, refurbished or recycled, and must be of equal or greater value.
RECYCLED CONTENT
There is no recycled content associated with this contract.
SB/DVBE PARTICIPATION
There is no Small Business (SB) or Disabled Veteran Business Enterprise (DVBE) participation for this contract.
VETTED FORMS/CERTIFICATIONS
The DGS-PD, as the awarding department, has assessed the Contractor and subcontractor forms, certifications, and compliance to performing a commercially useful function (CUF) during the solicitation evaluation process. Consequently, when executing purchase documents pursuant to this contract, it is not necessary for State departments operating under statewide contract purchasing authority to conduct a CUF evaluation or request the completion of the following required certifications and forms:
| • | GenAI Disclosure & Factsheet (STD 1000) |
| • | Bidder Declaration Form (GSPD 05-105) |
| • | DVBE Declaration Form (DGS-PD 843) |
| • | Darfur Contracting Act Form |
| • | California Civil Rights Certification Form |
| • | Iran Contracting Act Certification |
| • | Russian Sanctions Agreement |
| • | Federal Debarment |
State departments should make a notation of this within their procurement file.
*GENERATIVE ARTIFICIAL INTELLIGENCE (GENAI) PROCUREMENT PROCEDURES
*GenAI contract provisions (rev. 2/20/2025) have been incorporated into the contract.Contractor does not intend to utilize GenAI as a deliverable. If GenAI is disclosed by the Contractor, state departments must follow the required GenAI purchase procedures outlined in SCM Vol.2, Chapter 23, Generative Artificial Intelligence.*
TRADE IN
This contract offers a trade-in program. Before any trade-in can occur, State departments must obtain approval for discarding their IT equipment from the DGS Surplus Property and Reutilization Program. In accordance with the State Administrative Manual (SAM), Chapter 5900, Information Technology-Disposal of IT Equipment, each State department must explore the reutilization of surplus IT equipment prior to requesting approval for recycling or attempting to use the equipment as a credit toward the purchase of new equipment.
See Attachment C, Trade-In for program instructions.
ELECTRONIC WASTE RECYCLING
The Contractor will comply with the Electronic Waste Recycling Act of 2003 requiring retailers to collect a recycling fee from consumers on covered electronic devices, starting January 1, 2005. California Public Resources Code Section 42463(f) defines a "covered electronic device" as a video display device containing a screen greater than four inches measured diagonally. The fees must be shown on all purchase orders. See the code identified above for more information and exceptions to this definition or go to CDTFA Tax Rates - Special Taxes and Fees (https://www.cdtfa.ca.gov/taxes-and-fees/tax-rates-stfd.htm) for a breakdown of the fees.
ATTACHMENTS
Attachment A, Contract Pricing Supplement 5 Attachment B, State of California Bid Specification 6720-4910A, dated March 26, 2020 Attachment C, Trade-In image1.jpeg
File details come from the government source that posted it. Updated .