Community_Pathways_Services_(Addendum_#1_Revision).pdf

County of San Mateo

Request for Proposals (RFP) for Community Pathways

Services

Human Services Agency - Children and Family Services

RFP No. 2026-RFP-00206

RFP Contact: Kathie Chan kchan@smcgov.org

1. Introduction and Schedule

The County of San Mateo (the “County” or “SMC”) covers most of the San Francisco Peninsula. The region covers 744 mi and is home to nearly 800,000 residents and 20 incorporated cities. The County provides for the health and welfare of all people within its borders and serves as the local government for the unincorporated areas. Innovation thrives here in industries including bioscience, computer software, green technology, hospitality, financial management, health care, education and transportation. The

County prides itself on how that prosperity fosters its commitment to protecting and enhancing the health, safety, welfare and natural resources of the community.

1.1. Summary

The Human Services Agency’s (HSA) Children and Family Services (CFS) branch implements programs that protect the welfare of children, promote permanency and stability for children and youth, and strengthen the health and well-being of families. CFS supports families in addressing the issues that contribute to child abuse, neglect, or exploitation and administers services including adoption, foster care, child care, foster youth transition support, and child protective services. When children cannot safely remain with their families, CFS works to achieve permanency through kinship care or adoption.

Community Pathways is an evidence-based prevention and early-intervention approach designed to reduce child abuse and neglect, consistent with the Family First Prevention Services Act (FFPSA).

Through Community Pathways, families may be diverted from the traditional Child Welfare Services investigation process and instead connected with community-based organizations to complete a needs assessment and access prevention services and resources.

CFS is seeking proposals from qualified proposers to operate a Community Pathways Program on behalf of the County. If an award is made, the selected Contractor will be responsible for the following core functions:

A. Service Coordination and Case Management Receiving self-referrals and referrals from community and County partners; conducting needs assessments; and providing service coordination, case management, referrals, and prevention services using Motivational Interviewing and other approved approaches.

B. Family First Prevention Services (FFPSA) Service Delivery and Oversight Serving as a direct provider of approved evidence-based programs (EBPs) and/or coordinating and overseeing referrals to partner agencies delivering EBPs that qualify for FFPSA prevention services.

Primary service domains include mental health services, substance use prevention and treatment, and in-home parent skill-based programs (parenting services).

As this is a new program, there is no historical contractor, rate, or client data available at this time.

Program design elements, performance measures, and related data will be further developed during implementation. The County anticipates awarding one proposer a five-year agreement, tentatively beginning in July 2026.

1.2. Background

The Community Pathways Program is designed to allow families in need of support to access services voluntarily, without involvement from the public child welfare system. Families may self-refer or be referred by community partners, consistent with a “no wrong door” philosophy. Entry points may include, Page 3 of 28 Release date of January 30, 2026 but are not limited to, self-referrals; referrals from the local Differential Response provider; referrals from other County departments (e.g., Public Health, Behavioral Health); schools; Family Resource Centers;

faith-based organizations; Core agencies; and other community partners.

Services delivered through Community Pathways shall be culturally and linguistically responsive, trauma-informed, and family-centered. Family voice and choice shall be central to assessment, service planning, and service delivery.

Successful implementation of Community Pathways will require the development and refinement of new operational processes. The selected Contractor must demonstrate expertise in both direct service delivery and robust administrative and fiscal oversight. A critical program requirement is ensuring that all services—whether delivered directly by the Contractor or accessed through referrals—are evidence-based and implemented with fidelity.

The Contractor must have the capacity to deliver County-approved EBPs and to coordinate with a network of partner agencies to ensure that referred services also meet evidence-based standards and support families’ access to prevention services.

An ideal provider will demonstrate the following characteristics:

• Established Community Trust: A demonstrated history of effective engagement with San

Mateo County’s diverse racial, ethnic, and tribal communities, including culturally and linguistically responsive service delivery.

• Comprehensive EBP Capacity: The ability to deliver at least one County-approved EBP (e.g., Healthy Families America, Nurse-Family Partnership, Motivational Interviewing, Parents as

Teachers) and the capacity to propose and obtain approval for additional relevant EBPs.

• Robust Resource Network: An established network of community partners capable of providing concrete supports, including housing assistance, food security, mental health services, parenting education, alcohol and other drug services, employment services, and related supports, and the ability to effectively connect families to these resources.

Prior to the implementation of FFPSA, prevention services were often limited in scope and closely tied to formal child welfare interventions. This RFP represents a significant shift by establishing a dedicated, community-based prevention pathway. The anticipated scope of work includes a continuous flow of self-referrals and referrals from County and community partners. The Contractor must have sufficient infrastructure and capacity to manage an ongoing caseload and meet established performance measures.

While the final contract funding amount has not yet been determined, the program will be supported by a combination of federal and state funding sources, including FFPSA Title IV-E Prevention reimbursement and the FFPSA State Block Grant. CFS will work collaboratively with the Contractor to support effective management of these funding streams, including guidance on allowable activities and compliance requirements.

Relevant Program References (for informational purposes only(

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San Mateo County Children and Family Services Comprehensive Prevention Plan 2023-2027: San-Mateo-

County-CPP-2023-2027.pdf

San Mateo County CORE Services Agencies: Core Service Agencies - Emergency Safety Net Assistance |

County of San Mateo, CA

Explore approved evidence-based practices. Explore approved evidence-based practices: The California Evidence-Based Clearinghouse for Child Welfare

California Title IV-E Prevention Plan - Review California's state plan for prevention services: California’s Five-Year State Prevention Plan

Learn more about Family First Prevention Services Act (FFPSA) - FFPSA Part IV

1.3. Contact Information

Project Contact:

Meron Asfaw Management Analyst Email: masfaw@smcgov.org Phone: (650) 701-6704

Procurement Contact:

Kathie Chan Contract Administrator II Email: kchan@smcgov.org Phone: (650) 508-6732

Department:

Human Services Agency - Children and Family Services

Department Head:

Claire Cunningham Director

1.4. Timeline

RFP Released January 30, 2026 https://www.caltrin.org/wp-content/uploads/2023/10/San-Mateo-County-CPP-2023-2027.pdf https://www.caltrin.org/wp-content/uploads/2023/10/San-Mateo-County-CPP-2023-2027.pdf https://www.smcgov.org/hsa/core-service-agencies-emergency-safety-net-assistance https://www.smcgov.org/hsa/core-service-agencies-emergency-safety-net-assistance https://www.cebc4cw.org/ https://www.cebc4cw.org/ https://cdss.ca.gov/inforesources/cdss-programs/ffpsa-part-iv/californias-five-year-state-prevention-plan https://cdss.ca.gov/inforesources/cdss-programs/ffpsa-part-iv/californias-five-year-state-prevention-plan https://www.cdss.ca.gov/inforesources/ffpsa mailto:masfaw@smcgov.org tel:(650)701-6704 mailto:kchan@smcgov.org tel:(650)508-6732

Page 5 of 28 Release date of January 30, 2026

Pre-Proposal Meeting (Non-Mandatory) February 9, 2026, 2:00pm

Time: 2pm - 3pm PST (Virtual)

• Click here to join the meeting https://teams.microsoft.com/meet/23042855171062

?p=VPlslD7NfZlZGZSFR1

• Meeting ID: 230 428 551 710 62

• Passcode: Zb2WC7sA

• Dial-in by Phone: +1 628-212-0105

• Phone Conference ID: 801 829 397#

Deadline for Questions, Comments and

Contract Exceptions

February 15, 2026, 12:00pm

Proposal Due Date and Time March 15, 2026, 11:55pm

Anticipated Contract Award Date August 1, 2026

2. Scope of Work

2.1. Community Pathway Services, Contractor will:

A. Referral and Assessment o Receive referrals from multiple sources, including self-referrals, County departments, schools, Family Resource Centers, CORE agencies, and other community partners.

o Conduct in-person assessments at the start of engagement and prior to service closure using evidence-based assessment tools updated within the last three years.

o Assess family needs, strengths, risks, and protective factors across domains such as safety, well-being, housing stability, and parenting.

o Use assessment results to develop prevention service plans and determine if families require FFPSA or non-FFPSA services.

B. Case Management and Service Coordination o Collaborate with community-based organizations (CBOs) and County departments to address assessed needs.

o Refer families to services for concrete supports (housing, food, childcare, legal assistance, counseling, parenting support, anger management, domestic violence, and substance use treatment).

https://teams.microsoft.com/meet/23042855171062?p=VPlslD7NfZlZGZSFR1 https://teams.microsoft.com/meet/23042855171062?p=VPlslD7NfZlZGZSFR1

Page 6 of 28 Release date of January 30, 2026 o Deliver culturally responsive, trauma-informed, family-centered services, ensuring equitable access, including Spanish-language services where needed.

o Conduct home, virtual, or community-based visits at times convenient for families, including evenings and weekends.

C. Community Saturation and Co-Location o Station dedicated staff within up to twelve County-identified community sites (e.g., CORE agencies) to provide prevention services and facilitate warm hand-offs.

o Establish partnerships with local schools and other community organizations to receive timely referrals.

o Deliver services both on-site at partner locations and at the Contractor’s primary office.

2.2. FFPSA Prevention Specific Services, Contractor will:

The Contractor will provide Family First Prevention Services Act (FFPSA) services, including:

1. Determine Candidacy o Assess families for imminent risk of foster care using County-approved tools.

o Submit candidate recommendations through the CARES Provider Portal; County retains final approval.

o Ensure staff are trained and certified on assessment tools and FFPSA requirements.

o Collaborate with relevant Tribes for families identifying as tribal members.

2. Evidence-Based Practice (EBP) Delivery and Fidelity o Deliver County-approved EBPs rated “Well-Supported,” “Supported,” or “Promising” under

Title IV-E. Approved EBPs include:

▪ Healthy Families America (HFA)

▪ Nurse Family Partnership (NFP)

▪ Parents as Teachers (PAT)

▪ Motivational Interviewing (MI) o Ensure staff complete all fidelity and certification training and maintain documentation.

o Deliver services according to fidelity protocols and monitor adherence via the Service

Documentation Tool.

o Coordinate with other EBP providers as needed and link families to concrete supports.

https://www.smcgov.org/hsa/core-service-agencies-emergency-safety-net-assistance

Page 7 of 28 Release date of January 30, 2026 o Engage in Continuous Quality Improvement (CQI), including fidelity reviews, data tracking, and corrective action planning.

3. Documentation and Reporting o Record FFPSA candidacy, service details, EBP delivery, fidelity metrics, family progress, and other required data in County-approved tools.

o Maintain timely, accurate records in compliance with County, State, and federal confidentiality standards.

o Submit monthly and ad hoc reports on families served, EBP utilization, service outcomes, and prevention metrics.

4. Family Well-Being Planning o Collaborate with families to develop, manage, and update Family Well-Being Plans.

o Ensure plans are trauma-informed, culturally responsive, and include Tribal consultation when applicable.

o Continuously identify additional beneficial services and supports.

o Submit de-identified data and required service information via the CARES Provider Portal.

5. Safety Monitoring o Identify emerging safety concerns and provide appropriate referrals.

o Make mandatory reports to Child Welfare when immediate threats exist.

o Co-develop safety monitoring protocols with County to ensure consistency.

6. Ongoing Case Management o Serve as primary case management entity using MI with fidelity.

o Conduct ongoing assessments of family needs, strengths, and risks during the initial six months and reassess as needed.

o Extend services for an additional six months if necessary.

Engage Tribal representatives as appropriate

2.3. Performance Measures

Outcome Metric / Indicator / Target

Family Engagement 75% of eligible families who voluntarily engage with services within 30 days of referral

Foster Care Prevention 85% of FFPSA candidate families who avoid foster care entry within 12 months

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Family Functioning

Improvement

70% of engaged families demonstrate improvement in protective factors or overall family functioning (pre/post assessment)

Family Strength &

Satisfaction

90% of families reporting services met their needs and expressing satisfaction

EBP Fidelity &

Implementation

95% of services delivered in adherence to model fidelity requirements

Data Reporting & Compliance 100% Timely submission of required monthly and ad hoc reports

2.4. County Responsibilities

1. Approve FFPSA candidacy and provide ongoing guidance for eligibility.

2. Ensure safety monitoring and intervene only when necessary.

3. Co-develop Family Well-Being Plan requirements and provide guidance for ongoing services.

4. Approve EBP training and fidelity protocols.

5. Collaborate on needs assessment, data review, and CQI initiatives.

6. Engage Tribal representatives when applicable.

7. Coordinate with Contractor and community partners to ensure seamless service delivery.

3. Submission Requirements

3.1. Submission Deadline

Proposals must be electronically received by 11:55 pm, on Sunday, March 15, 2026 via eProcurement system.

Allow sufficient time for the upload to complete by the Due Date and Time. Partial uploads will automatically terminate, and proposals will be rejected. The eProcurement system submission time will be the official submission time. The County will not be responsible for and may not accept proposals that are late due to slow internet connections or for any other failure of the eProcurement system.

NOTE: The County does not maintain the eProcurement system and is not liable for site failures or technical problems. To resolve technical issues, contact OpenGov Technical Support by using the real time chat located in the lower right hand corner of the screen, or via email at procurement-support@opengov.com https://procurement.opengov.com/portal/smcgov

3.2. Pre-submission Registration

Organizations or individuals interested in responding to this solicitation must register online with the

County of San Mateo at:

mailto:procurement-support@opengov.com mailto:procurement-support@opengov.com https://procurement.opengov.com/portal/smcgov

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• https://procurement.opengov.com/portal/smcgov

It is recommended that organizations complete this registration as soon as possible. The County will not be responsible for and may not accept proposals that are late due to a failure to register in the eProcurement system.

3.3. Submission via eProcurement Portal

Required Documents

Please refer to the Technical Proposal section for submittal documents and requirements.

Electronic Submissions

Include the proposer name and the RFP title and number in each filename. Submit proposals via the eProcurement website, allowing sufficient time for the upload to complete by the Due Date and Time. As noted above, the eProcurement portal submission time will be the official submission time, and partial uploads will automatically terminate, and proposals will be rejected. Contact eProcurement Portal with technical questions regarding this site.

Conflicts between Certain Requirements

Prior to the submission deadlines and solely relating to a determination of the timeliness of questions, comments, and proposal submissions, information displayed on the eProcurement portal site will take precedence in the event of a discrepancy between that information and the information within the solicitation documents. For all other discrepancies, the information in the solicitation documents will take precedence.

Format

Documents should be created in the following format:

• Text should be Times New Roman (12-point minimum font size) - there are no character limits

Errors in Proposals

The County will not be liable for any errors in proposals. Proposals may be rejected as unresponsive if they are late, incomplete, missing pages or information, or cannot be opened for any reason. The County may waive minor irregularities, but such waiver will not modify any remaining RFP requirements.

4. Minimum Qualifications, and Technical Proposal

4.1. Minimum Qualifications

4.1.1. Has Proposer has been providing similar services for a minimum of 3 years within the last 7 years?*

☐ Yes

☐ No

*Response required

4.1.2. Proposer provides annual DEI, confidentiality, and privacy training to its staff?* https://procurement.opengov.com/portal/smcgov https://procurement.opengov.com/portal/smcgov/projects/217054/document?section=2039753

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☐ Yes

☐ No

*Response required

4.1.3. In the last three years, has the proposer carried out any prevention activities using evidence-based practices and used any assessment tools that are supported by research*

☐ Yes

☐ No

*Response required

4.1.4. Proposer has at least 3 years of documented experience in establishing and maintaining partnerships with community-based organizations, schools, healthcare providers, and tribal entities, and such partnerships are applicable to supporting families. *

☐ Yes

☐ No

*Response required

4.1.5. Proposer has at least 3 years of documented experience with providing services to populations that are either at risk of entering, or presently engaged with, the child welfare system*

☐ Yes

☐ No

*Response required

4.1.6. Proposer and staff are willing to be trained (at the expense of County) to use the

California Automated Response and Engagement System (CWS-CARES)*

☐ Yes

☐ No

*Response required

4.1.7. Proposing firm and its staff are willing to be trained (at the expense of) by County in evidence-based and trauma-informed approaches?*

☐ Yes

☐ No

*Response required

4.1.8. Please confirm your firm is registered with System for Award Management (SAM)*

SAM.gov

☐ Please confirm

*Response required

4.1.9. What is the registered Business Name and Unique Entity ID (UEI) No.?* https://sam.gov/content/home

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• UEI number can be obtained by registering your business through SAM.GOV

• Should you be in the process of obtaining your UEI number, please enter the digits ‘123’ temporarily for your response below in order to proceed with proposal. This temporary number should be replaced with the correct registration number for submission of the proposal.

*Response required

4.2. Technical Proposal

4.2.1. Introduction and Executive Summary *

Proposer shall submit a Letter of Introduction and Executive Summary within the body of this response field. It must include the following information:

• Primary Point of Contact:

Name, title, mailing address, email address, and telephone number of the individual designated as the Proposer’s authorized representative for all communications related to this RFP.

• Authorized Signatory:

Name, title, mailing address, email address, and telephone number of the individual authorized to bind the Proposer contractually, along with that individual’s original signature.

Submission of the Letter of Introduction shall constitute a representation by the Proposer that it has reviewed and understands the requirements of this RFP; that it is willing and able to perform all commitments contained in the proposal; and that the proposal is submitted in compliance with all terms, conditions, and requirements of this RFP.

*Response required

4.2.2. Statement of Minimum Qualifications *

Describe how the proposer meets the minimum qualifications as set forth in Minimum Qualifications of this RFP.

Submission of the Minimum Qualifications checklist is not a substitute for providing a detailed written response.

*Response required

4.2.3. Firm Qualifications *

The Proposer shall provide a brief overview of the organization, highlighting its qualifications and relevant experience delivering services similar in scope and complexity to those described in this RFP.

The narrative must demonstrate the Proposer’s capacity, expertise, and past performance in achieving outcomes aligned with the goals of the Community Pathways Program.

The Proposer must document experience providing these or comparable services for a minimum of four

(3) consecutive years within the past seven (7) years.

At a minimum, the Proposer must address the following for each relevant program or contract:

• Types of Services Delivered:

A description of the services provided that are comparable to those proposed under this RFP.

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• Populations Served:

Characteristics of the populations served, including age groups, family composition, and cultural, linguistic, or community-specific considerations.

• Service Period:

Start and end dates for each program or contract.

• Funding Sources:

Identification of funding sources (e.g., federal, state, county, foundation, or other public or private funding).

• Program Goals and Measurable Outcomes:

A description of program objectives and the outcomes achieved, including quantitative and qualitative performance measures, where available.

Proposers are encouraged to use concrete examples and data to demonstrate successful implementation, program effectiveness, and the ability to meet or exceed performance expectations for the proposed services.

*Response required

4.2.4. Team Qualifications and Staffing Plan*

The Proposer shall provide a concise description of the experience and qualifications of key staff who may be assigned to provide services and support under this contract. This section must demonstrate that proposed personnel possess the expertise necessary to successfully implement the Scope of Work.

At a minimum, the Proposer must include the following:

• Proposed Staffing Plan and Organizational Structure:

A description of the proposed staffing model, including an organizational chart that clearly identifies the project team and reporting relationships.

• Lead Project Manager:

Identification of the individual who will serve as the Lead Project Manager, including their qualifications, relevant experience, and primary responsibilities for overall project oversight, contract compliance, and coordination with the County.

• Key Project Staff and Roles:

Identification of key staff positions and a description of the role each individual will play in service delivery, case management, supervision, data collection and reporting, quality assurance, and administrative oversight.

• Staff Capacity and Coverage:

A description of staffing levels, caseload ratios (if applicable), and coverage plans to ensure continuity of services, including during staff vacancies or transitions.

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• Subcontractors (if applicable):

Identification of any anticipated subcontractors, if known, including their roles, qualifications, and the specific services they will provide. The Proposer must also describe how subcontractors will be monitored to ensure compliance with contract requirements and performance standards.

*Response required

4.2.5. Project Approach*

The Proposer shall submit a concise yet comprehensive description of its proposed approach to delivering the services outlined in the Scope of Work. This section must clearly describe how the required work will be performed and how the proposed approach aligns with the goals of the Community Pathways Program.

At a minimum, the Proposer must address the following elements:

• Service Delivery Approach: A description of how services will be delivered, coordinated, and monitored, including how families will be engaged from referral through service completion.

• Evaluation and Data Collection: Identification of the evidence-based or validated tools that will be used to conduct pre- and post-participant surveys, along with a description of data collection methods and quality assurance processes. The Proposer must describe engagement strategies designed to achieve and maintain a minimum 95% survey completion rate.

• Motivational Interviewing (MI) Implementation: A detailed implementation timeline for the

MI train-the-trainer model, including how newly hired staff will be trained and demonstrate competency in MI prior to engaging with families. The Proposer must also specify the frequency of MI refresher trainings and describe the methods that will be used to monitor and ensure ongoing fidelity to MI standards.

*Response required

4.2.6. Logic Model

The Proposer must include a Logic Model that clearly illustrates the relationship between proposed activities, outputs, and intended outcomes. At a minimum, the Logic Model must address the following outcomes:

• Improved Family Functioning: Demonstrated improvements in parenting skills, family stability, and caregiver and family resilience.

• Reduced Child Maltreatment: Measurable reductions in repeat incidents or reports of child abuse or neglect.

• Prevention of Foster Care: Evidence that participating families are able to avoid formal child welfare system involvement.

4.2.7. Performance Measures*

Describe a plan for achieving performance measures for both qualitative and quantitative approach. In addition, Proposers are welcome to suggest measures they feel are appropriate given the program goal and requirements.

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*Response required

4.2.8. Budget Narrative*

Proposers shall provide a summary of the proposed budget for the applicable region(s), including staffing, training, program delivery, and administrative/overhead costs. The budget narrative must explain and justify all costs associated with the proposed services, including the allocation methodology, and describe how the budget aligns with anticipated service volume, scope of work, and expected outcomes. If start-up costs are requested, proposers must describe the start-up activities and anticipated expenses. Proposers shall also describe any leveraged funding sources that will be used to support the proposed services, if applicable. Funds allocated under this RFP may not be used to supplant other funding sources.

*Response required

4.2.9. Fee Proposal - Budget*

• The Fee Proposal (budget) must be submitted as a separate Excel file, distinct from the

Technical Proposal.

• Proposers may use the enclosed budget template (Attachment C) to submit an itemized budget.

The budget must include a separate tab for each fiscal year (July–June) for the full five (5) year term of the agreement.

• Proposers may modify the budget template as necessary (including adding or removing line items) to fully and accurately reflect the costs associated with the proposed services and age ranges over the five-year term.

• Vendors with a federally negotiated indirect cost rate agreement (NICRA) may apply their negotiated rate to MTDC instead of the 15% de minimis rate. Vendors must clearly identify the indirect cost rate applied in their budget submission and indicate whether they are using de minimis or NICRA rate. Vendors must provide evidence of NICRA approved rate.

• The proposed budget must include, at a minimum, the following cost categories, as applicable:

o Personnel costs o Operational costs o Administrative/overhead costs o Evidence-Based Practice (EBP) purveyor fees (if applicable) o Training costs o Materials o Any other necessary and allowable expenditures

• If indirect costs are included, they may not exceed 15%, consistent with the 2 CFR §200.1 de minimis rate, calculated based on Modified Total Direct Costs (MTDC).

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• Administrative and/or indirect costs must be calculated in accordance with 2 CFR Part 200, using the 15% de minimis rate applied to MTDC.

• The County reserves the right to:

o Accept other than the lowest-priced proposal; and o Reject any proposal that is determined to be non-responsive to this RFP.

*Response required

5. Evaluation and Selection Criteria

The proposals will be evaluated by a selection committee with relevant expertise. Proposals will be evaluated based on the proposer's demonstrated ability to meet the requirements outlined in this RFP, including qualifications, experience, capacity, approach to service delivery, and cost. The evaluation process is designed to identify the proposer that offers the best combination of quality, experience and value to achieve the goals of the Community Pathway Program.

No. Evaluation Criteria Scoring Method Weight (Points)

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1. Firm Experience and Qualifications

Evaluators will assess the Proposer’s overall qualifications, experience, and demonstrated capacity to successfully deliver the proposed services. Evaluation will be based on the following:

• Relevant Experience and

Qualifications The extent to which the Proposer demonstrates experience delivering prevention and early intervention services comparable in scope and complexity to those described in this

RFP, including implementation of evidence-based programs (EBPs) and collaboration with community-based organizations, schools, healthcare providers, and tribal entities.

• Demonstrated Program Success The clarity, depth, and relevance of the Proposer’s description of past experience, including evidence of measurable outcomes and successful program implementation aligned with the goals of this RFP.

• Duration and Recency of Experience Documented experience providing similar services for at least three (3) years within the past seven (7) years, including details on types of services delivered, populations served, service dates, funding sources, and program goals and outcomes.

• Evidence-Based Program Fidelity Demonstrated experience delivering and/or coordinating EBPs with fidelity, including proposed approaches to program selection, implementation, supervision, and continuous quality improvement.

• Partnerships and Community

Engagement Evidence of established community trust and strong partnerships with relevant local entities, including the

Points Based 25 (25% of Total)

Page 17 of 28 Release date of January 30, 2026 ability to collaborate effectively and sustain relationships that support service delivery.

• Replicability and Capacity Demonstrated capacity to replicate successful outcomes in similar settings and meet the objectives of the proposed program through the use of concrete, well-documented examples.

Scoring Guidance:

Higher scores will be awarded to Proposers that provide clear, detailed, and well-supported examples of relevant experience; demonstrate sustained success in delivering similar programs; and clearly establish their ability to meet the objectives of the proposed program.

Lower scores will be assigned to proposals with limited, unclear, outdated, or insufficiently supported experience.

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2. Team Qualifications and Staffing Plan

Evaluators will assess the extent to which the

Proposer demonstrates that the proposed project team has the experience, qualifications, and capacity necessary to successfully deliver the required services. Evaluation will be based on the following:

• Staff Experience and Qualifications The relevance, depth, and appropriateness of experience and qualifications of all assigned staff in relation to the services described in this RFP.

• Staffing Plan and Team Structure The clarity, feasibility, and appropriateness of the proposed staffing plan, including team composition, staffing levels, and reporting relationships.

• Project Management and Leadership The qualifications, experience, and leadership capacity of the proposed project manager, including demonstrated ability to oversee program implementation and manage staff and partners.

• Roles and Responsibilities The clarity and appropriateness of defined roles and responsibilities for each team member and how those roles support effective service delivery.

• Subcontractors (if applicable) If subcontractors are proposed, the extent to which the Proposer clearly identifies subcontractors, defines their scope of work, and describes oversight and coordination mechanisms.

Scoring Guidance:

Higher scores will be awarded to Proposers that clearly and thoroughly demonstrate relevant staff experience and qualifications; present a well-defined, feasible staffing plan; establish strong management and reporting structures;

Points Based 20 (20% of Total)

Page 19 of 28 Release date of January 30, 2026 and appropriately integrate subcontractors, if applicable. Lower scores will be assigned to proposals with limited, unclear, or insufficiently documented staff qualifications, roles, or organizational structure.

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3. Project Approach and Performance

Evaluators will assess the Proposer’s approach to delivering the required services and the degree to which it aligns with the Scope of

Work. Evaluation will be based on the following:

• Overall Approach and Alignment with Scope of Work The clarity, feasibility, and comprehensiveness of the Proposer’s proposed approach and methodology for performing all required services.

• Assessment Tools and Participant

Engagement The identification and appropriate use of evidence-based tools for pre- and post-participant surveys, including strategies to achieve and sustain a minimum 95% survey completion rate.

• Motivational Interviewing (MI)

Training and Fidelity The quality and feasibility of the proposed implementation plan for the

MI train-the-trainer model, including:

o Timeline for implementation o Training of newly hired staff in

MI prior to client engagement o Frequency and structure of MI refresher trainings o Processes to ensure ongoing adherence to MI fidelity standards

• FFPSA and Evidence-Based Practice

Capacity The Proposer’s plan for staff FFPSA training and/or certification, and the demonstrated capacity to deliver, coordinate, and monitor County-approved Evidence-Based Practices

(EBPs).

Points Based 20 (20% of Total)

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• Logic Model and Outcomes

Alignment The clarity and strength of the submitted Logic Model, including the extent to which it clearly links proposed services to expected outputs and required outcomes, such as improved family functioning, reduced child maltreatment, and prevention of foster care.

Scoring Guidance:

Higher scores will be awarded to Proposers that present a well-organized, detailed, and evidence-based approach; provide clear and feasible timelines; demonstrate strong participant engagement strategies; include comprehensive MI training and fidelity plans;

and submit a Logic Model that clearly illustrates the connection between services and intended outcomes. Lower scores will be assigned to proposals with vague, incomplete, or insufficiently documented approaches, timelines, engagement strategies, MI training plans, or Logic Model linkages.

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4. Reasonableness of Costs

Evaluators will assess the extent to which the proposed budget and budget narrative are clear, complete, and reasonable in relation to the

Scope of Work. Evaluation will be based on the following:

• Clarity and Completeness of Budget

Narrative The level of detail and transparency provided in the budget narrative, including clear descriptions and justification for each cost category.

• Cost Reasonableness and

Appropriateness The extent to which proposed costs are realistic, necessary, and appropriate given the scope, scale, and complexity of the proposed services.

• Efficiency of Resource Allocation The effectiveness of resource allocation, including the proportion of funding dedicated to direct program services relative to administrative or indirect costs, and evidence of cost-effective use of funds to achieve proposed outcomes.

• Alignment with Proposal

Components The consistency of the proposed budget with other elements of the proposal, including staffing plans, implementation timelines, and service delivery approaches.

• Support for Program Objectives The degree to which the proposed budget supports achievement of program goals and objectives without unnecessary, duplicative, or insufficiently supported expenditures.

Scoring Guidance:

Higher scores will be awarded to Proposers that submit detailed, well-justified, and reasonable budgets that are clearly aligned with the proposed approach, Scope of Work, and

Points Based 10 (10% of Total)

Page 23 of 28 Release date of January 30, 2026 intended outcomes. Lower scores will be assigned to proposals with vague, unsupported, inconsistent, or unreasonably high or low costs relative to the proposed services.

5. Price - Fee Proposal

The lowest cost budget/fee proposal will receive the maximum number of points. All other proposals will be assigned points by dividing the amount of the lowest total fee proposed by the amount of their respective total fee proposed and then multiplying the resulting number of the maximum number of points available to receive a score.

Points Based 25 (25% of Total)

6. Instructions to Proposers

6.1. Instructions

There will be no pre-proposal conference or site visit for this project.

6.2. Communications

A. As of the issuance date of this RFP and continuing until it is canceled or an award is made, no proposer or person acting on behalf of a prospective proposer may discuss any matter relating to the RFP with any officer, agent, or employee of the County, other than through eProcurement portal, to the Authorized Contact Person, or as outlined in the evaluation or protest procedures.

B. Proposers (including any agent, owner, employee, board members, or other such affiliates) shall not offer any gift, favor, or other personal benefit to any County officer or employee during the procurement process for this agreement, including during the solicitation period and contract negotiations.

Violation of the foregoing prohibitions may result in a proposer being found non-responsible and barred from participating in this or future procurements.

6.3. Contract Award

A. Award Procedure

Contract negotiations are neither an offer nor guarantee that a contract will be executed. A contract award, if any is made, will be to the responsive, responsible proposer offering the overall best value to the County for the services and goods described in this solicitation, or as applicable, for a specific portion of the services and goods described. Any agreement reached will be memorialized in a formal agreement using the attached template, executed by the appropriate authority.

B. Notice of Intent to Award

If a decision is made to take steps to enter into an agreement with one or more proposers, the

County will post a Notice of Intent to Award or otherwise notify proposers the remaining

Page 24 of 28 Release date of January 30, 2026 proposers of their non-selection. Notice may instead be provided by including approval of the agreement as an item on an agenda for a meeting of the Board of Supervisors.

C. Commencement of Performance

After all parties have signed the agreement, the County will notify the contractor and performance may proceed. Prior to execution of the agreement by the County, no County employee may authorize work under the agreement. Any work performed prior to the full execution of the Agreement may not be compensated.

D. Levine Act DisclosureThe Levine Act (California Government Code Section 84308) imposes certain requirements on parties contracting with the County of San Mateo related to campaign contributions to County “officers,” including elected County officers and candidates seeking elective office, who may participate in making a decision on certain County contracts. Elected

County officers in San Mateo County include: the San Mateo County Board of Supervisors, Assessor-County Clerk-Recorder, County Controller, Coroner, District Attorney, Sheriff, and Tax

Collector-Treasurer.Generally, under current County policy, approval by the Board of

Supervisors is required for any agreement for services above $200,000, and agreements for services below that threshold may be approved by Department heads.If your proposal is selected, you will be required to certify compliance with the Levine Act.As part of this process, you will need to certify and warrant that you have fully complied, and will remain in full compliance, with all applicable requirements of the Levine Act in connection with the

Agreement, including making any required disclosures of campaign contributions to County

Officers, which includes but may not be limited to elected County Officers. Elected County

Officers include members of the San Mateo County Board of Supervisors, as well as the

Assessor-County Clerk-Recorder, Controller, Coroner, District Attorney, Sheriff, and Tax

Collector-Treasurer. Any campaign contribution required to be disclosed under the Levine Act in connection with this Agreement shall be disclosed on the County of San Mateo Levine Act

Disclosure Form, a copy of which is available from the County upon request.Parties are solely responsible for accurate certification and disclosure. The Levine Act is complex, and this brief description is not legal advice. For example, certain contributions must be aggregated when determining whether contributions have exceeded the $500 threshold. If your proposal is selected, you are urged to review the Levine Act and consider consulting an attorney.

6.4. Term

Human Services Agency - Children and Family Services is issuing Request for Proposal (RFP) No. 2026-

RFP-00206 for Community Pathways Services.

The agreement shall have a term of five (5) years. The County’s standard contract template has been included with this solicitation. The awarded contractor will be expected to sign an agreement prepared by the County using this template. Please ensure that your firm has completed legal review of these contract terms. If your firm wishes to request exceptions to these standard terms, submit a Contract Exceptions

Request by the Deadline for Questions, Comments and Contract Exceptions listed in the Solicitation

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Schedule below. The County will consider Contract Exceptions Requests but reserves the right to reject requested modifications to its standard terms.

7. Terms and Conditions for Receipt of Proposals

7.1. Errors, Omissions and Inquiries regarding the RFP

Proposers are responsible for reviewing all portions of this RFP. Proposers are to notify the department, in eProcurement portal, if the proposer discovers any ambiguity, discrepancy, omission, or apparent error in the RFP. Such notification should be made promptly after discovery, but in no event later than five business days prior to the deadline for receipt of proposals. Modifications and clarifications will be made by addenda as provided below.

Inquiries regarding the RFP should be lodged in eProcurement portal.

7.2. Objections to RFP Terms

Should a proposer object on any ground to any provision or legal requirement set forth in this RFP, the proposer must, not more than ten calendar days after the RFP is issued, provide written notice to the department, via eProcurement portal, setting forth with specific grounds for the objection.

7.3. Addenda

The County may cancel, revise, or reissue this RFP, in whole or in part, for any reason. Revisions will be posted as Addenda on eProcurement portal. No other revision of this RFP is valid. Proposers shall be responsible for ensuring that their proposals reflects any and all Addenda issued by the County prior to the proposal due date regardless of when a proposal is submitted. Therefore, the County recommends that proposers consult eProcurement portal frequently, including shortly before the proposal due date, to confirm that all Addenda have been downloaded.

7.4. Term of Proposal

Submission of a proposal signifies that the proposed services and prices are valid for the duration of the proposed agreement term and that the quoted prices are genuine and not the result of collusion or any other anti-competitive activity.

7.5. Revision or Withdrawal of Proposal

A proposer may revise a proposal on the proposer’s own initiative at any time before the deadline for submission of proposals. The proposer must submit the revised proposal in the same manner as the original on or before the proposal due date.

A proposer may withdraw a proposal at any time before the deadline for submission of proposals. After that time, whether or not a new RFP is issued for the same subject matter, withdrawal of a proposal may preclude the proposer from participating in the procurement as a proposer or subcontractor, except that an original equipment manufacturer may participate indirectly through a reseller.

7.6. Errors and Omissions in Proposal

The County will not be liable for any errors in proposals. Proposals may be rejected as unresponsive if they are incomplete, are missing pages or information, or cannot be opened for any reason. The County may waive minor irregularities, but such waiver will not modify any of the remaining RFP requirements.

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7.7. No Commitment

Neither submission of a proposal nor the County’s receipt of proposal materials confers any right to the proposer nor any obligation on the County. This RFP does not commit the County to award a contract.

7.8. Financial Responsibility

The County shall have no financial responsibility for any costs incurred by a firm in responding to this

RFP or participating in any presentations or negotiations.

7.9. Estimated Quantity

If the RFP results in an indefinite quantity or a requirements agreement, the goods and services actually requested by the County may be less than the maximum value of the agreement and there is no guarantee, either expressed or implied, as to the actual quantity of goods and services that will be authorized under the agreement.

7.10. Public Record

A. General

1. All proposals, protests, and information submitted in response to this solicitation will become the property of the County and will be considered public records. As such, they may be subject to public review.

2. Any contract arising from this RFP will be a public record.

3. The County is not seeking proprietary information and will not assert any privileges that may exist on behalf of the proposer.

4. Submission of any materials in response to this RFP constitutes:

▪ Consent to the County’s release of such materials under the Public Records Act without notice to the person or entity submitting the materials; and

▪ Waiver of all claims against the County and/or its officers, agents, or employees that the

County has violated a proposer's right to privacy, disclosed trade secrets, or caused any damage by allowing the proposal or materials to be inspected; and

▪ Agreement to indemnify and hold harmless the County for release of such information under the Public Records Act; and

▪ Acknowledgement that the County will not assert any privileges that may exist on behalf of the person or entity submitting the materials.

7.11. Reservations of Rights by the County

The issuance of this RFP does not constitute an agreement by the County that any contract will actually be entered into by the County. The County expressly reserves the right at any time to:

• Waive or correct any defect or informality in any response, proposal, or proposal procedure;

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• Reject any or all proposals;

• Reissue an RFP;

• Prior to submission deadline for proposals, modify all or any portion of the selection procedures, including deadlines for accepting responses, the specifications or requirements for any materials, equipment or services to be provided under this RFP, or the requirements for contents or format of the proposals;

• Procure any materials, equipment or services specified in this RFP by any other means; or

• Determine that no project will be pursued.

7.12. No Waiver

No waiver by the County of any provision of this RFP shall be implied from any failure by the County to recognize or take action on account of any failure by a proposer to observe any provision of this RFP.

7.13. Cooperative Agreement (Piggyback)

This competitive solicitation is being conducted as a Cooperative Procurement. The services, terms and conditions of any agreement resulting from this solicitation may be used by other organizations as a

Cooperative Agreement.

This provision in no way commits any affiliate to procure services from any awarded contractor, nor does it guarantee that any additional orders will result.