City of Charlotte Bonfire Procurement Portal Instructions eVP.pdf

PDF 115 KB Posted

Attached to
On-Call Sustainability Services
Solicitation number
269-2026-121
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document provides procurement portal instructions for the City of Charlotte's Project 269-2026-121, an On-Call Sustainability Services solicitation. The project is being conducted through the City of Charlotte's Bonfire electronic procurement portal. All interested vendors must register through the portal at https://charlottenc.bonfirehub.com/login to access the solicitation, submit questions via the Vendor Discussions section, and submit responses. The City strongly recommends allowing sufficient time—ideally one or more business days prior to the deadline—to upload and finalize submissions, as large documents may require extended upload periods depending on file size and internet connection speed. All submissions must be uploaded, submitted, and finalized prior to the project's posted due date through the portal's opportunities section.

The solicitation is part of a limited pilot program that includes solicitations across multiple categories including Architecture and Engineering Services, Commodities, Construction, Services, and Technology, conducted by City Procurement and Charlotte Water. Vendors must access the portal using Microsoft Edge, Google Chrome, or Mozilla Firefox with JavaScript and browser cookies enabled. Technical support is available through Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, via email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. A five-minute training video on vendor registration and submission is available through the Bonfire Vendor Support website.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

THE FOLLOWING PROJECT IS HOSTED ON THE CITY OF CHARLOTTE’S PROCUREMENT PORTAL

PROJECT #: 269-2026-121

PROJECT NAME: ON-CALL SUSTAINABILITY SERVICES

PROJECT LINK: HTTPS://CHARLOTTENC.BONFIREHUB.COM/OPPORTUNITIES/200587

CITY OF CHARLOTTE BONFIRE PORTAL

The City of Charlotte is currently conducting a trial of a new electronic solicitation Procurement Portal (https://charlottenc.bonfirehub.com) to post solicitations, receive vendor submissions, and communicate with vendors interested in participating in solicitations being conducted with the use of the new Procurement Portal.

Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.

WHAT IS INCLUDED IN THE PILOT?

Currently, the pilot includes a limited number of solicitations being conducted by City Procurement and Charlotte Water across the following categories: Architecture and Engineering Services, Commodities, Construction, Services, and Technology.

HOW TO REGISTER

All vendors wishing to view and participate in solicitations on the Procurement Portal must register here -https://charlottenc.bonfirehub.com/login. Once you are registered, you may access solicitations, submit questions, and submit responses to solicitations (e.g. Bids, Proposals, Quotes, etc.)

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally one or more business days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/opportunities/200587 https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/login https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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