C03 NNG15SD34B 36C10A24F0023 3.18.24 Signed.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

F363151-24-0000682

NNG15SD34B

36C10A24F002303-19-2024 36C10A24Q0034

Dan Winterroth 512 981 4418

36C10A Department of Veterans Affairs Technology Acquisition Center Procurement Services G 23 Christopher Way Eatontown NJ 07724

X

X

541519

N/A

See Schedule

36C10A

Department of Veterans Affairs Technology Acquisition Center Procurement Services G 23 Christopher Way Eatontown NJ 07724

66LV8

MINBURN TECHNOLOGY GROUP LLC

MINBURN TECHNOLOGY GROUP LLC

9716 ARNON CHAPEL RD

GREAT FALLS VA 22066-3911

WN8JFVZTBCA5

Y

Department of Veteran Affairs Financial Services Center P.O. Box 149971

Austin TX 78714-8971

(877) 353-9791

See CONTINUATION Page

Title: Veterans Integrated Services Network 2 (VISN 2) Phase 4 Cisco Lifecycle Refresh

See B.1 Schedule of Supplies/Services

See Continuation Page (s)

$12,285,912.34 See CONTINUATION Page

VACO 2024 0167ADD S1905700 S1 9057000 LASENTPRS

OIT00517 IT008 310482 204200001-00 OMSOLDEVMD iFAMS Obligation No: 36C10A24F0023

X X X 1

LORI L. WALKER 3/18/2024

NNG15SD34B

36C10A24F0023

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 SCHEDULE OF SUPPLIES AND SERVICES

#19.

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

All products shall be in accordance with the Product Description, entitled “VISN 2 Phase 4 Cisco Lifecycle Refresh”, dated January 27, 2024.

Period of Performance is as follows: March 19, 2024 through March 18, 2025

ARM #: 174900

PSC: 7E20

iFAMS Obligation Number: 36C10A24F0023

Inspection/Acceptance/FOB: Destination

Delivery Address/Point of Contact: See PD and accompanying attachments.

Cisco Catalyst 8200L with 1-NIM slot and 4x1G WAN ports

Part #: C8200L-1N-4T

EA $1,112.11 $66,726.60

Cisco Catalyst 8200 Edge 4GB memory

Part #: MEM-C8200-4GB

EA

$0.00 $0.00

Cisco Catalyst 8000 Edge RFID - 1RU

Part #: C-RFID-1R

EA

$0.00 $0.00

Cisco Catalyst 8200 Rack mount kit - 19" 1R

Part #: C8200-RM-19-1R

EA

$0.00 $0.00

Network Plug-n-Play Connect for zero-touch device deployment

Part #: NETWORK-PNP-LIC

EA

$0.00 $0.00

Cisco Catalyst 8200 Edge PIM Blank

Part #: C8200-PIM-BLANK

EA

$0.00 $0.00

Cisco Catalyst 8000 Edge M.2 Blank Cover

Part #: C-M2-BLANK

EA

$0.00 $0.00

#19.

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

IOS XE Autonomous boot up mode for Unified image

Part #: IOSXE-AUTO-MODE

EA

$0.00 $0.00

UNIVERSAL

Part #: SC8KBEUK9-176

EA

$0.00 $0.00

AC Power Cord (North America), C13, NEMA 5-15P, 2.1m

Part #: CAB-AC

$0.00 $0.00

1000BASE-SX SFP transceiver module, MMF, 850nm, DOM

Part #: GLC-SX-MMD=

EA

$271.53 $32,583.60

Cisco DNA 1Y Subscription for Catalyst all 8000 Series

Part #: L-DNA-C8000-1Y

EA

$0.00 $0.00

Cisco DNA Advantage On-Prem Lic 1Y - upto 25M (Aggr, 50M) – Device

Part #: DNA-P-T0-A-1Y

EA

$1,144.31 $68,658.60

Solution Support for SW - DNA Advantage OnPrem Lic, T0, 1Y – Each

Part #: SVS-PDNA-T0-A1Y

EA

$282.70 $16,962.00

2 port Multiflex Trunk Voice/Clear-channel Data T1/E1 Module

Part #: NIM-2MFT-T1/E1=

EA

$1,264.81 $34,149.87

PVDM 128-channel DSP module

Part #: PVDM4-128=

EA

$4,638.20 $125,231.40

NIM with 32-channel DSP

Part #: NIM-PVDM-32=

EA

$1,086.38 $35,850.54

Cisco IP Phone 8841

Part #: CP-8841-K9=

27,401

EA

$280.92 $7,697,488.92

Cisco 8832 in Charcoal with accessories for North America

$938.54 $329,427.54

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

Part #: CP-8832-K9

Cisco IP Conference Phone 8832 PoE Accessories for Worldwide

Part #: CP-8832-POE

EA

$0.00 $0.00

Cisco 8832 Wired Microphones Kit for Worldwide

Part #: CP-8832-MIC-WIRED=

EA

$245.24 $86,079.24

Wall Mount Kit for Cisco IP Phone 8800 Series

Part #: CP-8800-WMK=

1,056

EA

$49.29 $52,050.24

Cisco VG400 Analog Voice Gateway with 4 FXS and 4 FXO

Part #: VG400-4FXS/4FXO

EA

$2,279.02 $97,997.86

Cisco VG400 Analog Voice Gateway with 6 FXS and 6 FXO

Part #: VG400-6FXS/6FXO

EA

$3,267.59 $9,802.77

Cisco VG400 Rack Kit

Part #: ACS-4220-RM-19=

EA

$79.44 $3,654.24

Cisco VG320 - Modular 48 FXS Port VoIP Gateway

Part #: VG320

EA

$6,839.31 $20,517.93

Cisco VG450 144 FXS Bundle

Part #: VG450-144FXS/K9

EA

$18,082.03 $1,229,578.04

Redundant 650W AC Power Supply for Cisco ISR 4461

Part #: PWR-4460-650-AC2

EA

$277.84 $18,893.12

1000BASE-SX SFP transceiver module, MMF, 850nm, DOM

Part #: GLC-SX-MMD=

272 EA $271.36

$73,809.92

Total Award Obligation for Hardware $9,999,462.43

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

Installation

Site 1 Albany Stratton VA Medical Center

1 EA

$210,643.53 $210,643.53

Site 2 Oneonta VA Clinic (Was Bainbridge Clinic)

1 EA

$966.79 $966.79

Site 3 Catskill VA Clinic 1 EA

$1,771.70 $1,771.70

Site 4 Clifton Park VA Clinic 1 EA

$2,193.48 $2,193.48

Site 5 Fonda VA Clinic 1 EA

$1,208.13 $1,208.13

Site 6 Saranac Lake VA Clinic 1 EA

$1,340.78 $1,340.78

Site 7 Westport VA Clinic 1 EA

$2,681.56 $2,681.56

Site 8 Albany Vet Center 1 EA

$1,340.78 $1,340.78

Site 9 Elk Street OIT Test Lab 1 EA

$5,272.99 $5,272.99

Site 10 MCCF 1 EA

$4,438.85 $4,438.85

Site 11 Batavia VA Medical Center 1 EA

$43,623.08 $43,623.08

Site 12 Bath VA Medical Center 1 EA

$88,960.93 $88,960.93

Site 13 Elmira VA Clinic 1 EA

$2,153.10 $2,153.10

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

Site 14 Wellsboro VA Clinic 1 EA

$944.97 $944.97

Site 15 Wellsville VA Clinic 1 EA

$1,646.46 $1,646.46

Site 16 Canandaigua VA Medical Center

1 EA

$226,928.76 $226,928.76

Site 17 Rochester Vet Center 1 EA

$2,153.10 $2,153.10

Site 18 Syracuse VA Medical Center 1 EA

$178,734.18 $178,734.18

Site 19 Auburn VA Clinic 1 EA

$2,946.86 $2,946.86

Site 20 Binghamton VA Clinic 1 EA

$3,493.88 $3,493.88

Site 21 Donald J. Mitchell VA Clinic 1 EA

$17,626.01 $17,626.01

Site 22 Syracuse Vet Center 1 EA

$944.97 $944.97

Site 23 Binghamton Vet Center 1 EA

$6,440.74 $6,440.74

Site 24 VBA Office 1 EA

$1,340.78 $1,340.78

Site 25 Buckley 1 EA

$13,338.37 $13,338.37

Site 26 BHOC 1 EA

$13,471.02 $13,471.02

Site 27 Dental/Pain 1 EA

$4,154.99 $4,154.99

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

Site 28 VWRC 1 EA

$3,230.72 $3,230.72

Site 29 Ft. Drum 1 EA

$528.46 $528.46

Site 30 Washington DC VA Medical Center

1 EA

$265,013.55 $265,013.55

Site 31 Charlotte Hall VA Clinic 1 EA

$6,440.74 $6,440.74

Site 32 Lexington Park VA Clinic 1 EA

$4,064.86 $4,064.86

Site 33 Montgomery County VA Clinic 1 EA

$4,022.34 $4,022.34

Site 34 Southeast Washington VA Clinic

1 EA

$265.30 $265.30

Site 35 Southern Prince George's County VA Clinic

1 EA

$3,626.53 $3,626.53

Site 36 PG County Vet center 1 EA

$944.97 $944.97

Site 37 Silver Spring Vet Center 1 EA

$812.32 $812.32

Site 38 CRRC 1 EA

$5,779.63 $5,779.63

Site 39 DC Vet center 1 EA

$944.97 $944.97

Site 40 Landover 1 EA

$4,967.31 $4,967.31

Site 41 Alexandria Vet Center 1 EA

$1,340.78 $1,340.78

ITEM

NO.

#20. SCHEDULE OF

SUPPLIES/SERVICES

#21.

QTY

#22.

UNIT

#23. UNIT

PRICE #24. AMOUNT

Site 42 James J. Peters VA Medical Center - NCN

1 EA

$89,773.25 $89,773.25

Site 43 Bronx Vet Center 1 EA

$1,606.08 $1,606.08

Site 44 Northport VA Medical Center

NCN

1 EA

$286,000.79 $286,000.79

Site 45 Brooklyn Campus 1 EA

$397,332.26 $397,332.26

Site 46 Manhattan Campus 1 EA

$273,100.75 $273,100.75

Site 47 St. Albans 1 EA

$91,775.14 $91,775.14

Site 48 Harlem VA Clinic (CRRC) 1 EA

$1,473.43 $1,473.43

Site 49 Brooklyn Vet Center 1 EA

$944.97 $944.97

Site 50 Manhattan Vet Center 1 EA

$887.65 $887.65

Site 51 Staten Island Vet Center 1 EA

$812.32 $812.32

Total Award Obligation for Installation $2,286,449.91

Total Award Obligation (Hardware and Installation) $12,285,912.34

Governing Law (continuation of Schedule of Supplies and Services above):

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto, as permitted by FAR 12.212. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this clause shall prevail. The Contractor shall deliver to the Government all data first produced under this Contract/Order with unlimited rights as defined by FAR 52.227-

14. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ in accordance with 28 U.S.C. § 516; at the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be made by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1) Definitions.

(a) Licensee. The term “licensee” shall mean the U.S. Department of Veterans

Affairs (“VA”) and is synonymous with “Government.”

(b) Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.

(c) Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

(d) Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

(e) Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

(f) Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

(g) Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version

5.4 to 6).

(2) Software License

(a) Unless otherwise stated in the Schedule of Supplies/Services, the Performance

Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software.

(b)The Government may use the software in a networked environment.

(c) Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

(d) All limitations of software usage are expressly stated in the Schedule of

Supplies/Services and the Performance Work Statement/Product Description.

(3) Software Maintenance and Technical Support

(a) If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.

(b) The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

(c) Any telephone support provided by contractor shall be at no additional cost.

(d) The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor (e.g., www.ppirs.gov).

(e) If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

(4) Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

(5) Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost.

B.2 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To Be Determined

b. GOVERNMENT: Contracting Officer 36C10A

Department of Veterans Affairs http://www.ppirs.gov/

Technology Acquisition Center Procurement Services G 23 Christopher Way Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon completion and acceptance of equipment, software and services

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

Amendment 0001 February 21, 2024

B.3 ACCOUNTING AND APPROPRIATION DATA

Funds in the amount $12,285,912.34 are obligated on iFAMS Obligation Number 36C10A24F0023 to pay for services on CLINs 0001 through 0080. The Contractor shall reference iFAMS Obligation Number 36C10A24F0023, the Contract Line Item Number (CLIN) and/or Sub-Line Item Number on all invoices submitted for CLINS 0001 through 0080.

NNG15SD34B 36C10A24F0023 VISN 2 Phase 4 Cisco Lifecycle Refresh

B.4 PRODUCT DESCRIPTION

PRODUCT DESCRIPTION (PD)

DEPARTMENT OF VETERANS AFFAIRS

Connectivity and Collaboration Services

Unified Communications Infrastructure Support VISN 2 Phase 4 Cisco Lifecycle Refresh

Date: January 7, 2024

VA-24-00019233

PD Version Number: 1.2

1.0 BACKGROUND

The mission of the Department of Veterans Affairs (VA), Office of Connectivity and Collaboration Services (CCS) Unified Communications (UC) is to provide benefits and services to Veterans of the United States. In meeting these goals, OI&T strives to provide high quality, effective, and efficient IT services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all points of the Veterans’ health care in an effective, timely and compassionate manner. VA depends on Information Management/Information Technology systems to meet mission goals.

UC requires a refresh of the existing Voice Systems (VS) to bring these sites into the overall VA enterprise unified communications plan to integrate all VA sites into one seamless voice system infrastructure in the following locations, to include all associated sites as listed in Exhibit A.

2.0 APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541-3549, “Federal Information Security Management Act (FISMA) of

2002”

2. “Federal Information Security Modernization Act of 2014”

3. Federal Information Processing Standards (FIPS) Publication 140-2, “Security

Requirements for Cryptographic Modules”

4. FIPS Pub 199. Standards for Security Categorization of Federal Information and

Information Systems, February 2004

5. FIPS Pub 200, Minimum Security Requirements for Federal Information and

Information Systems, March 2016

6. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and

Contractors,” August 2013

7. 10 U.S.C. § 2224, "Defense Information Assurance Program"

8. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

9. Public Law 109-461, Veterans Benefits, Health Care, and Information Technology Act of 2006, Title IX, Information Security Matters

10. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

11. VA Directive 0710, “Personnel Security and Suitability Program,” June 4, 2010, https://www.va.gov/vapubs/index.cfm

12. VA Handbook 0710, Personnel Security and Suitability Program, May 2, 2016, https://www.va.gov/vapubs/index.cfm

13. VA Directive and Handbook 6102, “Internet/Intranet Services,” August 5, 2019

14. 36 C.F.R. Part 1194 “Information and Communication Technology Standards and

Guidelines,” January 18, 2017

15. Office of Management and Budget (OMB) Circular A-130, “Managing Federal

Information as a Strategic Resource,” July 28, 2016

16. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services

(CHAMPUS)”

https://www.va.gov/vapubs/index.cfm https://www.va.gov/vapubs/index.cfm http://www.va.gov/vapubs http://www.va.gov/vapubs

17. NIST SP 800-66 Rev. 1, An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October

18. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended, January 18, 2017

19. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

20. VA Directive 6500, “VA Cybersecurity Program,” February 24, 2021

21. VA Handbook 6500, “Risk Management Framework for VA Information Systems VA

Information Security Program,” February 24, 2021

22. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal

Information (SPI)”, July 28, 2016

23. VA Handbook 6500.5, “Incorporating Security and Privacy into the System

Development Lifecycle”, March 22, 2010

24. VA Handbook 6500.6, “Contract Security,” March 12, 2010

25. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

26. VA Handbook 6500.10, “Mobile Device Security Policy,” February 15, 2018

27. VA Handbook 6500.11, “VA Firewall Configuration”, August 22, 2017

28. OI&T Process Asset Library (PAL), https://www.va.gov/process/ . Reference

Process Maps at https://www.va.gov/process/maps.asp and Artifact templates at https://www.va.gov/process/artifacts.asp

29. One-VA Technical Reference Model (TRM) (reference at https://www.va.gov/trm/TRMHomePage.aspx)

30. VA Directive 6508, “Implementation of Privacy Threshold Analysis and Privacy Impact Assessment,” October 15, 2014

31. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy Impact Assessment,” July 30, 2015

32. VA Handbook 6510, “VA Identity and Access Management”, January 15, 2016

33. VA Directive and Handbook 6513, “Secure External Connections”, October 12, 2017

34. VA Directive 6300, Records and Information Management, September 21, 2018

35. VA Handbook, 6300.1, Records Management Procedures, March 24, 2010

36. NIST SP 800-37 Rev 2, Risk Management Framework for Information Systems and

Organizations: A System Life Cycle Approach for Security and Privacy, December

37. NIST SP 800-53 Rev. 5, Security and Privacy Controls for Federal Information Systems and Organizations,” September 23, 2020 (includes updates as of 12/10/2020)

38. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, October 26, 2015

39. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12) Program, March 24, 2014

40. OMB Memorandum M-06-18, Acquisition of Products and Services for Implementation of HSPD-12, June 30, 2006

41. OMB Memorandum 04-04, E-Authentication Guidance for Federal Agencies, December 16, 2003

42. OMB Memorandum 05-24, Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005 https://www.va.gov/process/ https://www.va.gov/process/maps.asp https://www.va.gov/process/artifacts.asp https://www.va.gov/trm/TRMHomePage.aspx

43. OMB Memorandum M-19-17, “Enabling Mission Delivery Through Improved Identity, Credential, and Access Management,” May 21, 2019

44. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

45. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011, (NOTE: Part A of the FICAM Roadmap and Implementation Guidance, v2.0, was replaced in 2015 with an updated Architecture (https://arch.idmanagement.gov/#what-is-the-ficam-architecture)

46. NIST SP 800-116 Rev 1, Guidelines for the Use of Personal Identity Verification (PIV) Credentials in Facility Access, June 2018

47. NIST SP 800-63-3, 800-63A, 800-63B, 800-63C, Digital Identity Guidelines, March 02, 2020

48. NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

49. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices

(Draft), October 2012

50. Draft National Institute of Standards and Technology Interagency Report (NISTIR)

7981 Mobile, PIV, and Authentication, March 2014

51. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland

Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

52. IAM Identity Management Business Requirements Guidance document, May 2013, (reference Enterprise Architecture Section, PIV/IAM (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

53. VA Memorandum “Personal Identity Verification (PIV) Logical Access Policy Clarification,” July 17, 2019, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896

54. Trusted Internet Connections (TIC) 3.0 Core Guidance Documents, https://www.cisa.gov/publication/tic-30-core-guidance-documents

55. OMB Memorandum M-19-26, “Update to the Trusted Internet Connections (TIC) Initiative,” September 12, 2019

56. OMB Memorandum M-08-23, Securing the Federal Government’s Domain Name System Infrastructure, August 22, 2008

57. Sections 524 and 525 of the Energy Independence and Security Act of 2007, (Public Law 110–140), December 19, 2007

58. Section 104 of the Energy Policy Act of 2005, (Public Law 109–58), August 8, 2005

59. Executive Order 13834, “Efficient Federal Operations”, dated May 17, 2018

60. Executive Order 13221, “Energy-Efficient Standby Power Devices,” August 2, 2001

61. VA Directive 0058, “VA Green Purchasing Program”, July 19, 2013

62. VA Handbook 0058, “VA Green Purchasing Program”, July 19, 2013

63. Office of Information Security (OIS) VAIQ #7424808 Memorandum, “Remote

Access”, January 15, 2014, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

64. Clinger-Cohen Act of 1996, 40 U.S.C. §11101 and §11103

65. “Veteran Focused Integration Process (VIP) Guide 4.0,” January 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

66. VA Memorandum “Proper Use of Email and Other Messaging Services”, January 2, 2018, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://arch.idmanagement.gov/#what-is-the-ficam-architecture https://arch.idmanagement.gov/#what-is-the-ficam-architecture https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4896 https://www.cisa.gov/publication/tic-30-core-guidance-documents https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371 https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

67. “DevSecOps Product Line Management Playbook” version 2.0, May 2021, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

68. NIST SP 500-267B Revision 1, “USGv6 Profile,” November 2020

69. OMB Memorandum M-21-07, “Completing the Transition to Internet Protocol Version

6 (IPv6),” November 19, 2020

70. Social Security Number (SSN) Fraud Prevention Act of 2017

71. Section 240 of the Consolidated Appropriations Act (CAA) 2018, March 23, 2018

3.0 SCOPE OF WORK

The Contractor shall provide VS platform replacement. As part of the VS platform replacement, the Contractor shall supply all hardware, perform installation, pre-cutover, cutover, and acceptance activities per the VA Baseline Standards. The Contractor shall also provide hardware installation technical support to VA Unified Communications;

activities shall also include the following:

a. Perform Site survey to complete pre-cutover documentation

b. Perform equipment inventory with local VA staff

c. Mount equipment in equipment racks

d. Configure Cisco Unified Communications Manager (CUCM), Public Switched

Telephone Network (PSTN) Voice and Analog Gateways, Cisco Unity Communicator (CUC), and Unified Communication Call Exchange (UCCX) per VA Baseline Standards.

e. Cable equipment for power and connectivity to network and Main Distribution Frame (MDF), Intermediate Distribution Frame (IDF) through to the endpoint (phone).

f. Cut-over Analog lines from old Private Branch Exchange to new VS equipment

g. Cut-Over existing LEC Circuits (PRI’s. SIP Trunks, etc.) from old Private Branch

Exchange to new VS equipment

h. Replace phones where necessary

i. Pick up old phones during the replacement and bring back to staging area

j. Collect, palletize, insure and ship uninstalled telephones and telephone equipment to VA warehouse located in Landover, MD.

4.0 PERFORMANCE DETAILS

4.1 PERFORMANCE PERIOD

The period of performance (POP) to complete all tasks under this order shall be twelve

(12) months from date of award.

Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO).

There are eleven (11) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, five are set by date:

https://www.voa.va.gov/DocumentView.aspx?DocumentID=4946

New Year's Day January 1 Juneteenth June 19 Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday.

Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

4.2 PLACE OF PERFORMANCE

Tasks under this PD shall be performed in VA facilities located in Exhibit A. Work may be performed at additional remote locations with prior concurrence from the Contracting Officer’s Representative (COR). There may be occasions whereby a clinic location or address is listed incorrectly or was moved within the same geographical area. In these cases, the Contractor shall be required to perform the same professional services at the new location, however no additional equipment will be procured.

4.3 TRAVEL

The Government anticipates travel under this effort to perform the tasks associated with the effort throughout the PoP. Include all estimated travel costs in your firm-fixed price line items. These costs will not be directly reimbursed by the Government.

5.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

5.1 PROJECT MANAGEMENT

5.1.1 CONTRACTOR PROJECT MANAGEMENT PLAN

The Contractor shall deliver a Contractor Project Management Plan (CPMP) that lays out the Contractor’s approach, timeline, and tools to be used in execution of the contract. The CPMP should take the form of both a narrative and graphic format that displays the schedule, milestones, risks, and mitigation, including impacts associated with COVID-19, and resource support. The CPMP shall also include how the Contractor shall coordinate and execute planned, routine, and ad hoc data collection reporting requests as identified within the PD. The initial baseline CPMP shall be concurred upon and updated in accordance with Section B of the contract. The Contractor shall update and maintain the VA PM approved CPMP throughout the PoP.

Deliverable:

A. Contractor Project Management Plan

5.1.2 REPORTING REQUIREMENTS

The Contractor shall participate in weekly teleconference status calls. These calls shall be between the Contractor, Contracting Officer’s Representative (COR) and VA Stakeholders as required by the COR. The weekly conference calls shall cover all work completed during the previous week and work planned for the subsequent week.

Contractor shall provide a Weekly Status Report to all stakeholders.

The Contractor shall also identify any problems that arise and a description of how the problems are to be resolved in the Weekly Status Report. If problems have not been completely resolved, the Contractor shall provide a description, a resolution, and a timeline for the resolution. The Contractor shall monitor performance against the project milestone chart and describe any deviations. The Contractor shall keep in communication with the COR so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

A. Weekly Status Report

5.1.3 KICKOFF MEETINGS

A Post Award kickoff meeting shall be scheduled within 10 days after contract award.

The Contractor shall coordinate the date, time, and location (can be virtual) with the Contracting Officer (CO), as the Kick-Off Meeting Chairperson, the VA Project Manager (PM), as the Co-Chairperson, the Contract Specialist (CS), and the COR. The Contractor shall provide a draft Kickoff Meeting Agenda to the CO, COR, and VA PM at least five calendar days prior to the meeting. Upon Government approval of a final agenda, the Contractor shall distribute the agenda and Presentation Materials to all meeting attendees. During the kickoff-meeting, the Contractor shall present, for review and approval by the Government, the details of the intended approach, Draft Overall Installation Plan (OIP) and project schedule for each effort via a Microsoft Office PowerPoint presentation. At the conclusion of the meeting, the Contractor shall update the presentation with a final slide entitled “Summary Report” which shall include notes on any major issues, agreements, or disagreements discussed during the kickoff meeting and the following statement “As the Kick-Off Meeting Chairperson, I have reviewed the entirety of this presentation and assert that it is an accurate representation and summary of the discussions held during the Kickoff Meeting for the Business Intelligence Service Line.” The Contractor shall submit the final updated Presentation Materials to the COR for review and signature within three calendar days after the meeting. The Contractor shall also work with the COR to prepare and distribute the Kickoff Meeting Minutes of the kickoff meeting to the CO, COR, and all attendees within three calendar days after the meeting. The Contractor shall obtain concurrence from the CS on the content of the meeting minutes prior to distribution of the document.

A Site Technical kickoff meeting, for each facility, shall be conducted to include the Contractor PM, VA COR, and the UC Project Team. This meeting shall occur no later than 14 days prior to the commencement of Project on-site work for discussion of site-specific plans and to provide floor plans, technical documentation, building access and security information, vehicle parking, procedures for after-hours access, site walkthroughs, and other information required for on-site tasking.

Deliverables:

A. Kickoff Agenda B. Presentation Materials C. Kickoff Meeting Minutes D. Site Meeting Agenda E. Site Presentation Materials F. Site Meeting Minutes

5.1.4 CONTRACTOR TECHNICAL MANAGEMENT

The Contractor shall manage all on-site work and delivery of equipment to the site through VA acceptance, for all facilities. The Contractor shall attend all project related meetings at the VA Facility, estimated at once per week. The Contractor shall be responsible for fully coordinating and supervising all Contractor/Sub-contractor personnel in all phases of the installation, training, inspection, cutover, and acceptance of the VS platform replacement. This shall be reflected in a Site-Specific Facility Contractor Project Management Plan for each facility.

The Contractor shall conduct weekly Project meetings for each site, provide Site Specific Project Meeting Minutes to the UC PM, COR, Site OI&T Point of Contact (POC), VA PM, and Implementation Manager. The Contractor shall provide information regarding equipment delivery and installation for each site in the Site-Specific Weekly Status Reports, provided to the COR.

The Contractor shall coordinate through the VA COR, UC PM, End User Operations PM and the VA Facility Area Manager to plan and setup all necessary on-site support required by the Contractor’s team prior to arriving on-site.

Contractor Personnel Security Requirements and Responsibilities:

a. The Contractor shall prescreen all personnel requiring access to the computer systems to ensure they maintain the appropriate Background Investigation, and are able to read, write speak, and understand the English language.

b. The Contractor shall be responsible for the actions of all personnel provided to work for VA under this contract. If damages arise from work performed by Contractor provided personnel, under the auspices of this contract, the Contractor shall be responsible for all resources necessary to remedy the incident.

c. A Contractor will be escorted when inside VA facilities and will not have access to VA Information Technology resources (network and/or protected data)

Deliverables:

A. Site Specific Contractor Project Management Plan B. Site Project Meeting Minutes

C. Site Specific Weekly Status Reports

5.2 VS PLATFORM REPLACEMENT

The existing VS shall be replaced with a new CISCO VS platform. As part of the VS platform replacement, the Contractor shall supply all hardware, installation, cutover support, and technicians on site to respond to problems. The technical support staff shall receive instructions from certified technicians and project managers to troubleshoot advanced issues.

Exhibit B provides a complete list of all hardware, associated software licenses and components that are required to replace the existing End-of-Life/End-of-Service (EOL/EOS) equipment at the following sites:

Name Address City State Zip Albany Stratton VA Medical Center 113 Holland Avenue Albany NY 12208 Oneonta VA Clinic (Was Bainbridge Clinic) 1 Fox Care Dr #104 Oneonta NY 13820 Catskill VA Clinic 159 Jefferson Heights, Ste D305 Catskill NY 12414 Clifton Park VA Clinic 963 Route 146 Clifton Park NY 12065 Fonda VA Clinic 2623 State Highway 30A Fonda NY 12068 Saranac Lake VA Clinic 33 Depot Street Saranac Lake NY 12983 Westport VA Clinic 7426 NYS Route 9N Westport NY 12993 Albany Vet Center 17 Computer Drive West Albany NY 12205 Elk Street OIT Test Lab 55 Elk Street Albany NY 12210 VA Medical Care Cost Fund 20 Madison Ave Ext Albany NY 12203

Batavia VA Medical Center 222 Richmond Avenue Batavia NY 14020

Bath VA Medical Center 76 Veterans Avenue Bath NY 14810 Elmira VA Clinic 1316 College Avenue Elmira NY 14901 Wellsboro VA Clinic 1835 Shumway Hill Road Wellsboro PA 16901 Wellsville VA Clinic 3458 Riverside, Route 19 Wellsville NY 14895

Canandaigua VA Medical Center 400 Fort Hill Avenue Canandaigua NY 14424

Rochester Vet Center 2000 South Winton Road, Building 5, Suite 201 Rochester NY 14618

Syracuse VA Medical Center 800 Irving Avenue Syracuse NY 13210 Auburn VA Clinic 47 East Genesee Street Auburn NY 13021 Binghamton VA Clinic 203 Court Street Binghamton NY 13901 Donald J. Mitchell VA Clinic 125 Brookley Road, Bldg. 510 Rome NY 13441 Syracuse Vet Center 109 Pine Street, Suite 101 Syracuse NY 13210 Binghamton Vet Center 53 Chenango Street Binghamton NY 13901 VBA Regional Office 344 W Genesee St Syracuse NY 13202 Buckley Admin Annex 1304 Buckley Rd Syracuse NY 13210

Erie West VA Clinic 620 Erie Boulevard West Syracuse NY 13210 VA Dental Clinic 910 Erie Blvd East Syracuse NY 13210 South Salina VA Clinic 572 South Salina Street Syracuse NY 13210

VA Ft. Drum Clark Hall 10720 Mount Belvedere Blvd Watertown NY 13601

Washington DC VA Medical Center 50 Irving St. NW. Washington DC 20422

Charlotte Hall VA Clinic 29640 Three Notch Road Charlotte Hall MD 20622

Lexington Park VA Clinic 45870 East Run Boulevard, East Run Center, Suite 300

Lexington Park MD 20653

Montgomery County VA Clinic

15810 Gaither Drive, Shady Grove Development Park, Suite 130 Gaithersburg MD 20877

Southeast Washington VA Clinic 820 Chesapeake Street, Southeast Washington DC 20032

Southern Prince George's County VA Clinic

5801 Allentown Road, Suites 104 and 106

Camp Springs MD 20746

PG County Vet center 7905 Malcolm Road, Suite 101 Clinton MD 20735 Silver Spring Vet Center 2900 Linden LN STE 100 Silver Spring MD 20910 Community Resource and Referral Centers (CRRCs) 1500 Franklin ST NE Washington DC 20018 DC Vet center 1296 Upshur St. Washington DC 20011 Landover 1802 Brightseat RD Ste Landover MD 20785 Alexandria Vet Center 6940 S Kings Hwy Ste 204 Alexandria VA 22310

James J. Peters VA Medical Center

130 West Kingsbridge Road Bronx NY 10468

Bronx Vet Center 2471 Morris Avenue Suite A Bronx NY 10468

Northport VA Medical Center 79 Middleville Road Northport NY 11768

Brooklyn VA Medical Center 800 Poly Place - NCN Brooklyn NY 11209 Manhattan VA Medical Center Manhattan E 23rd Street New York NY 10010 St. Albans Community Living Center 179-00 Linden Boulevard Jamaica NY 11425 Harlem VA Clinic Community Resource & Referral Center

(CRRC)

55 West 125th Street, 11th Floor, Room 1101 New York NY 10027

Brooklyn Vet Center 25 Chapel Street, Suite 604 Brooklyn NY 11201 Manhattan Vet Center 519 8th Avenue Suite 2401 New York NY 10018 Staten Island Vet Center 60 Bay Street Staten Island NY 10301

a. The Contractor shall procure, ship, stage, install, configure, and test with VA, all equipment required for the installation of the VS platform replacement resulting in a complete and operational VS as described in this PD. This includes the procurement and installation of any required interface devices for connection between an FCC registered VS and the Local Exchange Carrier (LEC).

b. The Contractor shall, to the maximum extent possible, reuse the existing cable distribution system (Cable Plant).

c. The Contractor shall ensure the current existing VS capabilities continue to be available during the VS platform replacement until cutover is successfully completed.

d. The Contractor VS platform replacement shall be capable of interfacing with the Public Address (PA) system. The Contractor is responsible for providing and installing the required interface device(s) to the PA system, i.e., Primary Rate Interface (PRI), Trunk, or Voice interface.

e. The Contractor VS platform replacement shall be capable of interfacing with existing facsimile (fax) servers. The Contractor shall provide and install the required interface in the VS.

f. The Contractor shall be responsible to make modifications and/or augment the facility Main Distribution Frame (MDF) / network racks with modular patch panels, hardware racks or site-specific terminating blocks.

g. Contractor shall be responsible for moving existing LEC services from the old VS to the new VS.

h. The Contractor shall provide a VoIP telephone set, and patch cord that connects the telephone to the VS by connecting the patch cord from the station jack to the phone and if present to the workstation computer.

i. The Contractor shall provide in the Weekly Status Report, a list of the uninstalled equipment at each site to the COR. The uninstalled equipment shall be stored in the VA Facility.

J. The Contractor shall validate the VA Power System meet’s the Contractors requirement for power to VS and all peripheral equipment and report any discrepancies to the COR.

5.2.1 PRE-REPLACEMENT PLANNING

This project involves locations listed in the Exhibit A. The Overall Installation Plan (OIP) and Schedule which was provided to VA during the post-award kickoff meeting shall be updated and provided as part of each Site Installation Plan). Installation of telephone instruments shall be accomplished in a schedule fully coordinated through the UC PM, COR, Site OI&T POC, the VA Installation Team Subject Matter Expert, and COR-designated VA staff.

a. The Contractor shall provide a Site Installation Plan (SIP) for review and approval by the COR and UC PM including a high-level schedule for installation, and cutover for each replacement site. The SIP shall include site-level tasks and dates for coordination with site representatives. When site installation is underway, the Contractor shall notify the COR of any events impacting either individual or overall installation schedules.

b. The Contractor shall provide after-hours work with the stipulations as follows; VA will provide the number of escorts required for any scheduled after-hours or weekend work. VA will provide 10 days advanced notice of after-hours work requirements to allow for Contractor to support after-hours work. There is estimated to be 180 hours of after-hours or weekend work per site. VA will provide the after-hours requirements to clearly define what work is required.

c. The Contractor shall provide a Site System Design Plan (SSDP) covering the proposed VS platform installation for review and approval by the COR / UC PM, and Area Manager, for each replacement site. The SSDP shall identify the VS installation “racking” plan, all peripheral interfaces (i.e., pharmacy refill system (Massachusetts General Hospital Utility Multi-Programming System (MUMPS)), paging and fax server systems). The Contactor shall identify, interface, and test those systems prior to cutover.

d. The Contractor shall coordinate, conduct, and provide an Analog Cable Plant Audit (ACPA) of all existing analog devices, pharmacy refill system (MUMPS), fax server, alarm, elevator phone interfaces and associated cabling, from the wall jack to Intermediate Distribution Frame (IDF) to the MDF, to include all cable pairs, at each replacement site. The Contractor’s format for submission of specified data shall be presented to the COR for review and approval prior to start of the audit.

e. The Contractor shall review the space and cable pathways located throughout equipment rooms, telecommunication closets, conduits, and wire-ways at the facilities. The Contractor shall notify VA if the total pathways provided to any given area are inadequate to accomplish the VS platform replacement.

f. The Contractor shall be responsible for equipment storage until the completion of acceptance. The VA medical centers do not have on-site storage space.

g. The Contractor shall coordinate shipping equipment with local site Logistic Services and Area Manager for the number of pallets shipped on any given shipment. Equipment should be shipped to the site 30 days prior to installation.

h. Contractor personnel security requirements and responsibilities:

1. The Contractor shall prescreen all personnel requiring access to the computer systems to ensure they maintain the appropriate Background Investigation, and are able to read, write, speak, and understand the English language.

2. A Contractor will be escorted when inside VA facilities and will not have access to VA Information Technology resources (network and/or protected data)

Deliverables:

A. Overall Installation Plan (OIP) B. Site Installation Plan (SIP) C. Site System Design Plan (SSDP) D. Site Phone Database Collection (PDC) Survey E. Site Analog Cable Plant Audit (ACPA)

5.2.2 Survey Events

The Contractor shall include the following Survey activities:

a. The Contractor shall coordinate and conduct a Physical Database Survey with the Site OI&T POC or his/her designee. The Contractor shall incorporate input from UC PM, COR, and Site OI&T POC. The following form(s) for the Physical Database Survey Document shall be provided by VA and completed by the Contractor: Agent Data Collection (VA-UC-AA-DATA-COLLECTION-

TEMPLATE.xls and VA-UC-AGENT-DATA-COLLECTION-TEMPLATE.xls), UC CSQ Data Collection (VA-UC-CSQ-DATA-COLLECTION-TEMPLATE.xls), and the Phone Data Collection Template SITECODE-PHONEDATA-COLLECTION- TEMPLATE R2.xlsx.

b. The Contractor shall use the VA provided Survey Templates (Attachment C to be provided post award) to perform data collection during the physical database surveys.

c. The Contractor shall provide a Phone Data Collection Survey that includes phone numbers, phone lines, room information, phone type, and accessories.

d. The Contractor shall provide a Network Survey…