Brandname Justification_1.pdf

JUSTIFICATION AND APPROVAL

FOR USE OF OTHER THAN FULL AND OPEN COMPETITION

LIMITED SOURCE BRAND NAME JUSTIFICATION

Upon the basis of the following justification, I hereby approve the issuance of the contractual action described below:

JUSTIFICATION

1. IDENTIFICATION OF AGENCY AND CONTRACTING ACTIVITY.

Department of the Navy Office of Naval Research 875 N Randolph St.

Arlington, VA 22203

2. NATURE/DESCRIPTION OF CONTRACT ACTION.

This acquisition is for a brand name only purchase for the continued licensing and software assurance of existing ServiceNow software licenses plus the purchase of additional quantities and othe standardize and improve the overall efficiency of a variety of business applications including both Human Resources (HR) and Information Technology (IT). Specifically for HR the software licenses support the check-in check-out (CICO) process which is used to facilitate the tracking and completion of onboarding and off-boarding requirements for transitioning workforce members (WFMs) across the ONR enterprise and each ONR division plays a vital role. For IT, the software licenses will be used initially for Service Management with a focus on Incident Management which helps track, manage, report, and perform analysis on user trouble tickets.

This action will be awarded via the DoD ESI vehicle. The Contract type for this award will be firm-fixed price.

3. DESCRIPTION OF REQUIRED SUPPLIES/SERVICES.

The Office of Naval Research (ONR) requires software assurance of its existing ServiceNow software licenses, including technical support and hosting plus additional software licenses to continue improving business applications.

By Navy policy, all operational software must have continued software assurance coverage and provide proof of maintenance in order to stay Department of Navy Application and Database Management System (DADMS) approved. Failure to provide proof of maintenance can result in the denial

The period of performance will be a twelve (12) month base and four (4), twelve (12) month option periods.

ONR requires continued licensing & software assurance of existing ServiceNow software, including technical support, hosting, and additional software licenses & software assurance as identified in the table below:

Base Period:

Description QTY ServiceNow IT Service Management Professional /

PROD11355 185

ServiceNow HR Delivery Enterprise / PROD11362 1,100 ServiceNow Integration Hub Starter - Transactions /

PROD11415 1

ServiceNow Instance Renewal - Government Data Center / PROD00064 3 ServiceNow Business Stakeholder User /

PROD12012 6

Each Option Period:

Description QTY ServiceNow IT Service Management Professional /

PROD11355 185

ServiceNow HR Delivery Enterprise / PROD11362 1,100 ServiceNow Integration Hub Starter - Transactions /

PROD11415 1

ServiceNow Instance Renewal - Government Data Center / PROD00064 3 ServiceNow Business Stakeholder User /

PROD12012 6

The estimated price for this requirement is $2,864,764.00. This price is based on the independent government cost estimate completed by the program office.

4. IDENTIFICATION OF STATUTORY AUTHORITY.

The statutory authority permitting an exception to fair opportunity is Section 41 USC from only one source in the case of a follow- uplication of cost

The additional authority is (FAR) 6.302-1 -- Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements.

5. RATIONALE JUSTIFYING USE OF CITED STATUTORY AUTHORITY.

More than one awardee is capable of providing the maintenance and technical support required, but fair opportunity is limited by restriction to a brand name. ONR has already purchased the software licenses and invested over $1M in software licenses and contractor support to establish workflows and implement ServiceNow. Even if a competitor offered their product for zero cost in the first year to the Government, ONR would not recover the sunk cost already invested.

Furthermore, only the OEM, ServiceNow, or an OEM authorized reseller can provide the standardize and improve the overall efficiency of a variety of business applications including both Human Resources (HR) and Information Technology (IT). There are no known sources, other than the OEM or authorized resellers, who have the capability or OEM proprietary permission for system access, to perform the required maintenance services such as delivery of software patches, maintenance releases, and 24/7 technical support.

6. DESCRIPTION OF EFFORTS TO ENSURE OTHER POTENIAL SOURCES WERE

SOUGHT.

Several products were reviewed including Remedy, People First, and ServiceNow. In addition, NAVSUP had already selected and successfully implemented ServiceNow in 2017 to automate and approved the purchase of ServiceNow on 1 June 2018. Subsequently, PIIM initiated a limited purchase of the software and hosting in FY19 and commenced the development of workflows and processes to be utilized by the software.

7. DETERMINATION OF FAIR AND REASONABLE COST.

vehicle. Competition and the use of the DoD ESI vehicle will ensure fair and reasonable pricing.

8. ACTIONS TAKEN TO REMOVE BARRIERS TO COMPETITION.

After full implementation of ONR requirements, future ONR purchases will consider full and open competition and other solutions that comply with DoD mandated solutions.

9. ANY OTHER SUPPORTING FACTS.

None