BNJ.pdf

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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

NASA SHARED SERVICES CENTER

RECOMMENDATION AND DETERMINATION TO SOLICIT FROM ONE SOURCE

OR BRAND NAME

PICK ONE

Sole Source:

☐I recommend that NASA, NASA Shared Services Center negotiate with Vendor Name only for Enter Supply or Service to be procured. The total estimated cost of this effort is Enter Dollar amount and the estimated period of performance or lead-time for delivery is Date.

OR

Brand Name Justification:

☒I recommend that NASA, NASA Shared Services Center negotiate only with vendors who can provide the subject band name from Nutanix, Inc. for Nutanix, TAM Onsite 6-Month Slice Renewal. The estimated period of performance or lead-time for delivery is 6-months ARO.

This recommendation is for the acquisition of supplies or services determined to be reasonably available from only one source/only one manufacture. Competition is impractical for the following reasons (please answer the questions below):

1. What are the reasons for soliciting only the suggested source/suggested brand name? Please provide the unique characteristics of the items or services along with the supporting rationale and the market research performed to substantiate your reason for the suggested source/brand name.

The Nutanix Technical Account Manager (TAM) service is a highly valuable resource that Nutanix offers at a competitive price. The TAM provides expertise across all layers of SAP HANA, encompassing Dell hardware, SUSE operating systems, Nutanix virtual environments, and SAP HANA consulting. Our team, CCS, engages in bi-weekly meetings with the TAM to discuss patching strategies for the entire SAP HANA stack. In our specific environment, the TAM assists in coordinating with internal resources on the following matters: System upgrade paths and recommended software levels;

Compatibility and certification of Nutanix, SUSE, and SAP; Compatibility and upgrade sequencing for ESX, vCenter, and Nutanix and Guidance on mitigating security issues while adhering to the parameters.

Given that SAP HANA is a mission-critical application, the role of the Nutanix TAM is vital in supporting NASA's use of the SAP HANA application. The Nutanix TAM service aids customers in proactively addressing potential risks and continuously enhancing business outcomes by managing possible issues and challenges, which is a fundamental aspect of effective IT operations. The Nutanix TAM serves as a cross-functional advisor, leveraging in-depth product knowledge and proven skills to help organizations optimize their Nutanix platform running SAP HANA. The TAM brings expertise in data center infrastructure, operational experience, and best practices to ensure that your Nutanix environment remains well-managed, healthy, and high performing. Nutanix currently provides the hyper-converged solution for various architectural needs at NASA across the agency. The intellectual property associated with the Technical Account Manager (TAM) resource is uniquely offered by Nutanix due to the specialized knowledge required to support NASA's Nutanix environment.

2. What is the impact to the government if another vendor/brand is used? Include any dollar, schedule, or compatibility impacts if possible.

A Nutanix Technical Account Manager (TAM) is essential to address the capabilities needed across the NASA agency. The absence of a Nutanix TAM could jeopardize mission-critical applications and architectures. Additionally, exploring alternative solutions is not feasible due to the high costs associated

Page 2 V2.0 3-15-2017 with new system implementations and the significant time required for testing and integration, which would also endanger these critical systems. Moreover, other solutions would likely be cost-prohibitive.

ADDITIONAL COMMENTS:

Nicholas Theodore 12/2/2024 Technical User Name Date

SUPV INFORMATION TECHNOLOGY SPEC

Title