BAFO_Pricing.xlsx
XLSX spreadsheet 36 KB Posted
- Attached to
- Master Agreement AZ|CTR077408
- Contract number
- CTR077408
- Issued by
- Arizona
About this file
This document is a Best and Final Offer (BAFO) Pricing Sheet for a Comprehensive Health Platform and Wellness Portal contract between Personify Health and the State of Arizona's Department of Administration (ADOA). The contract involves a digital wellness platform designed for approximately 74,000 state employees, with coverage extended to spouses and adult dependents at no additional cost.
The pricing is structured at a base rate of $1.05 per employee per month (PEPM), which includes a 4.5% discount from Personify Health's current State of Arizona pricing. The comprehensive platform offers an extensive range of services such as single sign-on, mobile application access, health profile dashboards, lifestyle coaching, device integrations, health record tracking, challenges, rewards programs, user support, and reporting capabilities. Optional add-on services include multimodal coaching at $250 per participant per year, digital therapeutics programs with milestone-based or annual pricing, activity trackers, health stations, and a certified partner network. The contract also includes additional benefits like a $50,000 annual communications credit, a $25,000 custom reporting credit, and support for up to six open enrollment events annually.
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| File | Type | Posted |
|---|---|---|
| BPM006702_Solicitation_Requirements.pdf | ||
| 2026-6-1_CTR077408.pdf | ||
| PH_Exceptions.xlsx | XLSX spreadsheet |
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Sheet1
| BPM006702 Comprehensive Health Platform / Wellness Portal | ||||
| Attachment _ Pricing Sheet | ||||
| Instructions: Please fill out Base PEPM Fee and indicate what scope of services are included in the Base Fee. If service is not included in the Base Fee please fill in the additional cost. If you have additional services please add at the bottom of the form. | ||||
| For the avoidance of doubt, this Pricing Document does not include Arizona TPT or any other state or local transaction privilege, sales or use tax of any kind. All required taxes will be included as line items in the program invoices. | ||||
| SCOPE OF SERVICES | Please indicate if this is included in the BASE PEPM Fee | PEPM Fee or Flat charge if not included in BASE PEPM Fee | Personify Health Notes | BAFO NOTES |
| BASE PEPM FEE | Y or N | $1.05 | Personify Health Complete Wellbeing (fka Engage) Platform for approximately 74,000 employees (spouses/adult dependents at no additional cost) |
| In honor of our continued partnership with the State of Arizona, Personify Health is offering a 4.5% discount (based on our current pricing for the State) on our PEPM pricing for the next contract term. | We sent our BAFO pricing in our original response which is a 4.5% discount from current State of AZ pricing. | ||
| Set Up And Data | |||
| Single sign-on (SSO) | Y | ||
| SSO from employer | Y | ||
| Mobile application | Y | Our mobile app is aailable in iOS, Android, and Apple Watch platforms; it includes all features offered in our desktop application. | |
| Eligibility data integration | Y | ||
| claims integration (types: medical, lab, Rx) | Y | ||
| Cross Carrier claims integration | Y | ||
| Cross-carrier capabilities | Y | ||
| biometric data integration | Y | We will continue to ingest biometric file feeds from Healthwaves at no cost. | |
| Third-party biometric data integration | Y | ||
| Capabilities | |||
| Health Profile/Personal dashboard | Y | Personalized based on HA completion, interests, risks, demographics, claims and more (AI personalization) | |
| Health Survey — English/ Spanish | Y | NCQA Certified and customizable health surveys | |
| Lifestyle Coaching personal action plans | Y | Self-paced Personify Health Digital Journeys - multi-week, guided courses that help employees successfully form and adopt new healthy habits, with more than 100 unique journey topics available | |
| Device Integration/Fitness Trackers | Y | 500+ healthy habit trackers across 56 wellbeing areas, Connect 100+ apps, devices and wearables to Personify Health platform for validated health measures Device not included - see pricing for Personify Health's Max GO devices in "Additional services section" | |
| Health Record — securely captured | Y | My Care Checklist feature uses paid claims data to identify condition-specific gaps in care and present these gaps to members for resolution; ongoing monitoring of claims allows us to reward members as gaps are closed | |
| Health Tips — article or info search | Y | 3,000+ daily tips/cards across 56 areas of wellbeing and basd on interests, risks, ADOA-specific, promotional etc.) | |
| Communities (public) - connect/support | Y | Social Groups (public/private) and members can invite up to 10 friends and family at no additonal cost in a limited experience | |
| Gamification Rewards | Y | Highly configurable with many options (levels quarterly game, action-based, points-based, outcomes based, value based) | |
| Program integration — select programs - Weight Management, Disease Management, Diabetes Prevention Program | Y | Promotional, recommended and featured in multiple places within platform to encourage engagement in both on and off platform programming | |
| Messaging SMS Push | Y | Targeted messaging based on risks, interest, rewards opportunity, alerts, reminders and friendly nudges | |
| Co-branding | Y | Customized program elements to reflect culture and brand | |
| Client-specific URL | Y | We have an existing vanity URL configured for the State that will continue to be used in the next contract term. | |
| Challenges/ Digital campaigns | Y | 500+ challenges (team based, peer to peer, desitnation, promoted healthy habit challenges); ADOA can configure, launch, and manage challenges at any time. Team and spotlight challenges can be deployed organization-wide or at local agency level | |
| Client-specific Challenges/ digital campaigns | Y | Unlimited challenges included. | |
| Employer toolkit | Y | Client Resource Center, Champion Toolkit, permission-based Administrative features (calendar events, surveys, challenges, content, wellbeing pillars, reporting dashboard, editable communications library and more) | |
| Incentives | |||
| Personal Rewards | Y | Outcomes-based, action, points-based rewards options are available to be configured by Personify Health during implementation; ADOA can elect which actions are rewardable and point values allocated to support goals/objectives and members can choose from many options to earn points or reward value both on and off platform | |
| NonCarrier reward activity integration | Y | Validation activities, vouchers, attestations, verified codes are all options offered for ease of administration for activities completed outside of the digital platform (Points allocated to voucher and can be given to employees for participation, i.e. attend race and receive 250 point voucher) | |
| Reward Fulfillment — eGift cards, HSA | Y | Administration of rewards at no cost (cost of reward or gift card value not included) | |
| User Support | |||
| User Support - self-service | Y | Support provided to members via toll-free number, email, live chat support, and self service; with highly trained, in-house member support specialists (trained on your specific programs and program design) | |
| Reporting | |||
| Standard reporting | Y | Program Admins have access to on-demand reporting dashboard updated daily with program metrics like enrollment, |
engagement, program usage, challenge tracking, external programs, health assessment, biometrics etc. Features include ability to filter by location and business unit/agency, ability to export for sharing with stakeholders, alerts/KPIs, custom dashboards, and in-platform chat. Quarterly Strategic review of all programming delivered with insightful recommendations Client-specific reporting/Attestation Y Monthly member-level reporting automatically uploaded to 24/7/365 dashboard: Eligibility Report, Member Activation, Billable Cash Earned Report, Non-Billable Cash, Device Subsidy Orders Month End (if applicable), & Coaching Month End (if applicable).Points allocated to voucher and can be given to employees for participation, i.e. attend race and receive 250 point voucher Rewards reporting (employer-sponsored incentive earnings) Y Monthly member-level reporting available upon request. Delivered for current reported month and in standard file format only: Challenge Activity, Healthy Habit Tracking , Levels & Points , Activity Complete, Aggregated Rewards Trigger, Device Subsidy and Shipping , Reward and Incentive, Drawing File , Billable Cash, Tobacco
| Survey data file to Third Party vendor | Y | Data exports include testing/Q/A process to ensure frequency and cadence of data sent to 3rd party | |
| Additional items not listed above | |||
| Custom Communications Credit | Y | ($50,000 credit per year) | We offer ADOA a $50,000 communications credit to support our clients, drive interest and engagement with members, and improve the overall health of our client populations. Our platform is designed to engage. The compelling communications, constantly changing content, and multi-faceted member interface encourages members to improve their health on a daily basis. |
Does not include hard costs (e.g., printing, postage). Unused credit does not carry over to the next year.
| Custom Reporting Credit | Y | ($25,000 credit per year) | In the event our standard reporting does not meet ADOA's needs, we offer a $25,000 reporting credit per year (unused credit does not carry over to the next year). |
| Next Step Consult | N | $30 per call | A concierge-style engagement conversation that helps employees understand their health status by reviewing their HRA and |
biometric screenings results. These one-time conversations, led by a Personify Health Guide, direct members to the programs and resources available to help them achieve their goals.
Survey Tool Y Allows ADOA to leverage the platform to start a dialogue with your employees through custom surveys, quizzes, and polls. Survey types include eNPS, a popular employee engagement measure, as well as multiple choice, rating scale, mood, quizzes and polls. Surveys include reporting to help ADOA take action on the insights provided by your population Sleep and Nutrtion Guides Y The integrated Personify Health sleep guide gives members the extra support they need to achieve personalized sleep goals and build healthy habits for life. The guide includes personalized plans and provides practical guidance and a framework for adopting healthy habits that can lead to better sleep.
In partnership with Foodsmart and MyFitnessPal™, the integrated Personify Health nutrition guide provides a digital nutrition program that takes the guesswork out of healthy eating with personalized meal recommendations and daily tracking.
| 23 languages supported on web and mobile | Y | Available languages: English (U.S.), English (U.K.), Chinese (Simplified), Chinese (Traditional), Dutch, French (Canadian), French (European), German, Hindi, Italian, Japanese, Korean, Malay, Polish, Portuguese (Brazilian), Romanian, Russian, Spanish (European), Spanish (Latin American), Swedish, Thai, Turkish, and Vietnamese. This includes additional core components of our solution: Communications, challenges, health assessments, and reporting. | |
| Optional Print/Fulfillment Communications Campaigns | N | All projects requiring printing and/or mailing will be scoped through a mutually agreed upon Statement of Work (SOW) upon request. | |
| Multidmodal (telephonic, messaing) Coaching - Optional | N | $250 PPPY | Live, telephonic/messaing 1:1 coaching. |
Members will work with a lifestyle management coach to address goals like preventative care compliance, health literacy, and lifestyle improvement.
Coaching may include proactive outreach to eligible members based on program design - any member can participate Transform Digital Therapeutics (Diabetes Prevention, Weight Management, Blood Pressure) - Optional N TWO PRICING OPTIONS:
1) Pay for performance milestone pricing or
2) PPPY Pricing
1) PER PARTICIPANT PER MILESTONE
(see Milestone Definitions in Column D) Milestone 1: $300 Milestone 2: $250 Milestone 3: $200 Milestone 4: $150 Milestone 5: $150 Total for All Milestones: $1,050
2) PER PARTICIPANT PER YEAR:
$660 Our Transform digital therapeutics incorporate a proven set of behavior change principles and leverage the power of connected smart devices, evidence-based curriculum, high-touch human support, and our comprehensive whole person engagement platform. Transform began with our CDC-recognized program for prediabetes and has expanded to encompass three focus areas:
• Transform Prediabetes: A 12-month behavior change program for adults at risk of developing type 2 diabetes
• Transform Weight Management: A 12-month solution for overweight and obese adults
• Transform Blood Pressure: A 12-month program for hypertensive and pre-hypertensive individuals
Milestone Definitions:
• 1: Enrolls in Transform
• 2: Participant completes 4 weeks of meaninful engagement
• 3: Participant completes 9 weeks of meaningful engagement
• 4: Participant achieves 5% weight loss* any time
• 5: Participant retains 5% weight loss* any time in months 10-12
* For Transform Blood Pressure (BP),depending on baseline BP, Milestone 4 is achieved when participant has a clinically significant reduction in BP that’s consistently below 130/85, OR 10-point lower systolic BP on average, or 5-point lower diastolic BP on average. Milestone 5 is achieved when the participant maintains this BP for 2 consecutive weeks at any time during the program.
| Max GO Activity Tracker - Optional | N | $40 per device | Max GO is our wearable activity tracking device (smartwatch) with a color touchscreen display. Tracked health metrics that sync to the platform include steps, active minutes, sleep duration, calories burned, and workouts. Additional on-device features include heart rate monitoring and guided breath training. Advanced features of Max GO include 14 workout modes for tracking, up to 8-days of battery life, water resistance up to 50 meters, alarm, stopwatch, timer, and multiple personalization capabilities like watch face options, adjustable brightness, and a variety of notifications. |
| Personify+ Certified Partner Network - Optional | N | Pricing determined by bundle selected - available upon request | Personify+ assembles partners across wellbeing categories into one low-cost, one contract buying solution to reduce administrative burden and improve employee health & wellbeing. |
Personify+ partners include:
• Aaptiv (fitness)
• Cariloop (caregiver support)
• CirrusMD (virtual primary care)
• Enrich (financial wellness)
• Foodsmart (nutrition and digestive health)
• Headspace (behavioral & mental health)
• Kaia Health (condition management; MSK)
• Koa Health (behavioral & mental health)
• LifeSpeak (behavioral & mental health)
• meQ (behavioral & mental health)
• MORE Health (navigation and transparency)
• Ovia Health (family planning)
• RethinkCare (behavioral & mental health)
• Rx Savings Solutions (navigation, transparency)
• Sleepfit (sleep)
• SleepWellBaby (sleep)
• SworkIt (fitness)
• Truth Initiative, The EX Program (tobacco cessation and substance use)
• Wellbeats (fitness)
• Wellthy (caregiver support)
| Health Stations - Optional | N | $719 Per Unit (bulk) | |
| $749 Per Unit (individual) | Per station (wireless desktop version) Biometric screening station for employees to easily upload weight, blood pressure, and BMI. |
Bulk pricing requires minimum 10 units shipped to same address.
| Verified forms set up (e.g. Physician Forms) - Optional | N | $1,500 one time set up fee | Development of a single online, downloadable form prefilled with member Personify Health ID. |
| Verified Form Processing - Optional | N | $15 per form | Applies to single activity, multiple activity, and/or PCP Biometrics. Requires Setup Fee for each type of form. 'Includes verification of |
provider signature/stamp, triggering of associated reward, and data entry of biometrics for PCP forms Open Enrollment Events Y Included Personify Health will provide staffing (one person per event) for up to six (6) Open Enrollment events each year not to exceed four round trip flights for out-of-town personnel. In addition, Personify Health will provide swag/event giveaways, not to exceed $2,000. Additional event support and/or swag can be requested and reviewed for additional fee(s). NEW
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