AVEVA_Software,_LLC_Sole_Provider_Letter_City_of_Tampa.docx.pdf
PDF 500 KB Posted
- Solicitation number
- 25-X-00864
- Issued by
- Hillsborough County, Florida
About this file
This document is a Sole Provider Guarantee letter from AVEVA Software LLC to the City of Tampa, dated January 24, 2025. The letter certifies that AVEVA is the sole developer, licensor, and provider of the PI System® software and its associated Software Reliance Program (SRP) for the Waste to Energy (WTE) Facility. The SRP includes 365-day, 24/7 technical support via phone, email, and web, comprehensive software upgrades, and access to AVEVA's technical support website.
The letter provides key technical details including AVEVA's tax ID number (47-2573795), export classification (EAR99), and confirms the company is a Delaware limited liability company with a business address in Lake Forest, California. The terms and conditions of the SRP are detailed in the Software License Agreement (SLA), which can be found at https://www.aveva.com/en/products/aveva-pi-system/. The document supports the City of Tampa's intent to single source AVEVA software to maintain EPA and Florida Department of Environmental Protection (FLDEP) compliance for their waste management operations.
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Other files
| File | Type | Posted |
|---|---|---|
| Intent_to_Single_Source_AVEVA_Software_LLC_(PI_System®).pdf |
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Text version
aveva.com Registered office as address. Registered in England, number 2937296.
Telephone: +1 (949)727-3200 AVEVA Software LLC 26561 Rancho Parkway South Lake Forest, CA 92630 USA
January 24, 2025
City of Tampa 7125 N. 30th Street Tampa, FL 33610-1105
Sent via email to: erin.ellis@tampagov.net
Re: Sole Provider Guarantee of PI System SRP
To Whom It May Concern, This letter certifies that AVEVA Software LLC is a Delware limited liability company having a place of business at 26561 Rancho Parkway South, Lake Forest, CA 92630 USA.
AVEVA Software, LLC or its subsidiaries (“AVEVA”) is the sole developer and licensor of the PI System® software and owns the intellectual property rights for the PI System® software.
We also certify that AVEVA is the sole provider of Software Reliance Program (SRP) for PI System® products. SRP consists of: 365 days, 7 days a week, and 24 hours a day phone, email, and web technical support; upgrades for all currently licensed software; and access to AVEVA’s technical support website https://my.osisoft.com/. Our Technical support website features a searchable knowledge base, documentation and release notes for all PI System® products, archived technical support bulletins which include tech tips, and new product release announcements.
The terms and conditions of your SRP are described in the Software License Agreement (SLA) and can be found at https://www.aveva.com/en/products/aveva-pi-system/.
AVEVA Tax ID number is 47-2573795. The appropriate ECCN (export number) is EAR99.
If we can be of further assistance, please contact us.
Sincerely, Preeti Saraogi
AVEVA Software LLC
Docusign Envelope ID: 5A933475-7E41-425E-9B36-AC2BD1F61A4D mailto:erin.ellis@tampagov.net https://my.osisoft.com/
| 2025-01-24T12:41:32-0800 | |
| Digitally verifiable PDF exported from www.docusign.com |
File details come from the government source that posted it. Updated .