Attachment+D+-+Evaluation+Tool.docx

ATTACHMENT D

EVALUATION TOOL

Proposals will be reviewed for responsiveness and then evaluated using the criteria identified in this RFP.

INSTRUCTIONS FOR EVALUATORS

Each evaluation criterion has been assigned a specific number of points. The questions under each evaluated area help you measure the quality of offeror’s response. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

RATING SCALE FOR ASSESSING OFFEROR RESPONSES

This rating scale is intended to establish guidelines within that range to ensure members of the RFP evaluation committee perform their evaluation with consistency. You may assign any value for a given criteria from 0 to the maximum number of points. A zero value typically constitutes no response or an inability of offeror to meet the criterion. In contrast, the maximum value should constitute a high standard of meeting the criterion. If a specific criterion would only yield a yes or no response (e.g., offeror can submit an electronic report in required format by noon Friday), the evaluator should award either the maximum points or a zero.

For Example: “Program Design and Service Delivery” is an evaluation criterion receiving a weighting of 20 of the total possible points. Using a 100 Point Scale, a maximum of 20 points can be awarded. The rating scale would be:

Rating Scale (20 POINT Maximum)

Point Value

Explanation

EVALUATION CRITERIA AND SCORING

Name of Offeror:

Names of Evaluation Committee Members:

Date of Review:

RFP Title: _ Recovery Housing Assistance Program _____________________

RFP Number: 325-25-810-056

I hereby certify that I do not have a conflict of interest with this offeror. I further certify that I have reviewed the Request for Proposal Evaluators Guide and that neither I nor my immediate family members have a conflict of interest with regard to this offeror who submitted a proposal in response to this Request for Proposal, in accordance with N.D.A.C. § 4-12-04-04.

Signatures____________________________________Date________________

THE TOTAL NUMBER OF POINTS USED TO SCORE THIS RFP IS 100

Understanding the Driving Principles

Twenty (20) of the total possible evaluation points are assigned to this section.

Rating Scale (20 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) How well did the offeror describe how all service delivery under this program aligns with Driving Principles outlined in Section 2.03 Scope of Work?

Evaluator’s Notes:

POINT TOTAL ___________

Program Design and Service Delivery

Twenty (20) of the total possible evaluation points are assigned to this section.

Rating Scale (20 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) How well does the offeror describe their plan to recognize that a brief return to use may be a part of an individual’s recovery process?

B) Does the offeror demonstrate an understanding that all program participants must be provided with access to a safe and comfortable living environment?

C) How well does the offeror describe how they will permit all participants to access and use medications that have been legally prescribed to them and not require, coerce, or encourage participants to reduce or discontinue the use of such medications?

D) How well does the offeror detail the approach they will use to ensure individuals can access and participate in the treatment program of their choice without restriction and not require participants to attend their treatment program?

E) How well does the offeror identify the methods and protocols in place to ensure that overdose reversal medication (e.g., naloxone) is available for participant use? Does the offeror describe how participants are informed, upon program completion, of how to access or obtain overdose reversal medication independently?

F) Does the offeror affirm they will provide participants the option to continue residency after the conclusion of their 12 weeks of RHAP participation?

G) How well does the offeror demonstrate their ability to ensure access to reliable and equitable transportation services that reduce barriers to participation in employment, healthcare, and recovery activities?

H) Does the offeror affirm their commitment to ethical service delivery by outlining how they will prohibit patient brokering and unethical referral arrangements?

I) Does the offeror present the strategies they will use to maintain a smoke-free environment, including the establishment of designated outdoor smoking areas in compliance with local and state laws?

J) How well does the offeror describe how they will implement evidence-based wrap-around support to assist participants in obtaining mainstream benefits and accessing social services, employment programs, and community-based resources that promote long-term stability and recovery?

K) How well does the offeror explain their approach to supporting participants in developing financial planning and budgeting skills aimed at fostering independence and long-term self-sufficiency?

POINT TOTAL ___________

Staff and Training

Fifteen (15) of the total possible points will be assigned to this criterion.

Rating Scale (15 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) How well does the offeror demonstrate how all team members will be trained and remain knowledgeable about community-based resources, including, but not limited to, SUD Voucher, Community Connect, Free Through Recovery, Medicaid 1915(i), 211, 988, and RHAP, and how appropriate referrals will be made?

B) How well does the offeror describe their plan to ensure all staff members involved in program delivery receive, at a minimum, initial and ongoing training in the following areas to support high-quality, recovery-oriented care:

Recovery-Oriented Principles and Practices

· Recovery-Oriented Systems of Care (ROSC)

· Substance Abuse and Mental Health Services Administration’s (SAMHSA) Working Definition and Principles of Recovery

· Stages of Recovery and Relapse Prevention

· Trauma-Informed Care

· Substance Use Disorders 101

· Motivational Interviewing

· Social Determinants of Health

· Person-Centered Care Approaches

Safety and Crisis Response

· Overdose Prevention and Response

· Naloxone (Narcan) Administration

· Medication for Opioid Use Disorder (MOUD) and Alcohol Use Disorder (AUD)

· Crisis Intervention and De-escalation Techniques

· First Aid and CPR Certification

· Mental Health First Aid

· Fire Safety and Emergency Evacuation Procedures

Ethics and Legal Compliance

· Professional and Peer Support Ethics

· Mandated Reporter Training

C) How well does the offeror demonstrate an understanding of the requirement to maintain documentation of all completed staff training and ensure that training is reviewed and updated on an annual bases to ensure ongoing staff competency and compliance?

D) How well does the offeror explain how they will prioritize the recruitment and utilization of Certified Peer Support Specialists or a person with lived experience who will become a Certified Peer Support Specialist within six months of involvement with the agency as part of the program’s staffing model?

E) Does the offeror confirm their willingness and ability to participate in training and technical assistance activities as requested by the STATE?

POINT TOTAL ___________

Operational Capacity

Rating Scale (15 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) Does the offeror confirm they will not impose or collect any fees from participants at any point during their enrollment in the program?

Evaluator’s Notes:

B) How well does the offeror explain how they will assist individuals with completing and submitting RHAP funding applications as outlined in the Portal Overview (Attachment A)?

C) How well does the offeror demonstrate an understanding of the requirement to inform participants of the appeals process in the event their application is denied, and how this information will be communicated clearly and consistently to all applicants?

D) How well does the offeror describe their process for notifying the STATE within 24 hours of any significant or newsworthy incident related to the program, associated houses, occurrences on the properties, or individuals connected to the program?

E) How well does the offeror demonstrate their understanding of and ability to adhere to the eligibility criteria established for RHAP participants including ensuring verification documentation is submitted with the application according to the instructions in Attachment B - Eligibility Requirements?

F) Does the offeror affirm that they will not solicit or hire individuals receiving services through the program for personal purposes, nor solicit or accept volunteer labor or services from participants for personal use?

G) How well does the offeror demonstrate an understanding that duplication of funding is prohibited during a participant's enrollment in the program, and how they will ensure appropriate safeguards are in place to prevent and monitor for any such occurrences?

POINT TOTAL ___________

Administrative Capacity

Ten (10) of the total possible points will be assigned to this criterion.

Rating Scale (10 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) How well does the offeror describe how they will collect and report baseline and conclusion participant in accordance to the Portal Overview (see Attachment A)?

B) Does the offeror ensure only authorized personnel will have access to data systems used for submission of any information and implement data security protocols in accordance with federal and state regulations?

C) Does the offeror ensure their understanding that failure to provide complete and accurate data may result in delayed or denied reimbursement for services rendered?

D) How well does the offeror describe how they will update STATE regarding any changes to the program that may impact provider’s participation in RHAP?

E) Does the offeror ensure they will immediately disclose any investigations, audits, or legal action involving their organization or if their organization status becomes not in good standing within five business days?

F) Does the offeror ensure that they will notify STATE within five business days of any change in program contact information?

G) Does the offeror acknowledge and allow STATE to conduct audits and inspections, including access to the premises, review of provider, personnel, and participant records, observation of program operations, and interviews with staff and participants, as well as submission of any requested documentation?

H) Does the offeror disclose any instances where the firm or any individuals working on the contract resulting from this RFP have a possible conflict of interest and, if so, the nature of that conflict (e.g. employed by the state of North Dakota)?

POINT TOTAL ___________

Policies and Procedures

Rating Scale (15 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) How well does the offeror describe their implementation of trauma-informed safety policies designed to protect and support survivors of domestic violence, sexual assault, stalking, and human trafficking ensuring these are grounded in trauma-informed practices?

B) Does the offeror provide a clearly defined operational framework that includes a mission and philosophy aligned with recovery-oriented principles, structured integration with community-based services, and established roles and responsibilities for staff and volunteers?

C) Does the offeror acknowledge they have developed comprehensive written policies and procedures that address key operational areas such as house rules and resident rights; physical and emotional safety; confidentiality; compliance with local, state, and federal housing codes and safety standards; admissions and discharges; drug testing protocols, if applicable; grievance and appeals processes; emergency procedures, including actions following incidents such as overdoes (fatal or non-fata) and suicide; fee structures; participant feedback mechanisms; and data collection practices?

D) Does the offeror acknowledge it is solely responsible for the development, implementation, and oversight of its internal policies, service delivery, and associated documentation?

E) How well does the offeror describe documented procedures for the storage, access, and use of naloxone in accordance with all applicable laws, regulations and best practices?

POINT TOTAL ___________

Experience and Qualifications

Five (5) of the total possible points will be assigned to this criterion.

Rating Scale (5 Point Maximum)

Point Value

Explanation

Proposals will be evaluated against the questions set out below. Do not assign points to individual questions; instead, award a total score for each evaluation criterion.

A) Did the offeror provide a brief history and describe the organization of the firm, including the number of years the offeror has provided the type of work requested in this RFP?

B) Did the offeror identify, by name and title, the offeror’s staff who will be responsible and accountable for assuring the services are provided according to the offeror’s proposal and STATE’s requirements?

C) Did the offeror inform STATE of the program’s current standing with all divisions of DHHS?

POINT TOTAL ___________

RFP Evaluation Summary

Name of RFP: Recovery Housing Assistance Program

RFP Number: 325-25-810-056

Offeror Being Evaluated:

Evaluators’ Names:

Date:

Technical Evaluation (Total 100 Points)

1. Understanding the Driving Principles

2. Program Design and Service Delivery

3. Staff and Training

4. Operational Capacity

5. Administrative Capacity

6. Policies and Procedures

7. Experience and Qualifications

Total 100