Attachment - Utilization Report.pdf
PDF 116 KB Posted
- Attached to
- EMPLOYEE ASSISTANCE PROGRAM SERVICES State and local contract opportunity
- Solicitation number
- 5400021483
- Issued by
- Richland County, South Carolina
About this file
This is a Utilization Summary Report for Employee Assistance Program (EAP) services provided by First Sun EAP Alliance, Inc. to Midlands Technical College in South Carolina, covering the period from February 1, 2021 to April 30, 2021, with year-to-date data from August 1, 2020 to April 30, 2021. The report documents EAP service utilization across multiple categories of support, including individual consultations, organizational services, formal workplace referrals, risk situation management, and onsite training services. During the reporting period, 11 new cases were opened affecting 10 employee units out of a total employee population of 636, representing a utilization rate of 1.57 percent for the period and 6.13 percent year-to-date. The majority of cases involved full-time employees (81.82 percent in the period), with 72.73 percent of clients self-referring to the EAP and 86.67 percent year-to-date. Primary awareness of EAP services came through brochures (54.55 percent in the period) and prior participation (33.33 percent year-to-date).
The report indicates that emotional and stress-related issues constituted the predominant presenting concerns, including anxiety, depression, grief, and general stress, followed by marital/relationship and family-related issues. Legal services (18.18 percent in the period) and financial planning represented secondary service categories. Among individuals served, 81.82 percent were full-time employees in the reporting period, while 26.67 percent year-to-date were family members, with 63.64 percent of new cases representing first-time EAP users. Organizational services resulted in one manager consultation regarding employee situations year-to-date, while onsite training reached 12 individuals across one training session year-to-date. No critical incidents were reported during the period, though one incident affecting two individuals was recorded year-to-date.
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| Solicitation.pdf |
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Text version
May 17, 2021 PAGE
Midlands Technical College
UTILIZATION SUMMARY REPORT
Helping People Be Better At Work
02/01/2021 TO 04/30/2021Period: YTD: 08/01/2020 TO 04/30/2021
All Case TypesIncludes:
PERIOD YEAR TO DATE
# 0.00% # 0.00%
UTILIZATION RATE
4511NEW CASES OPENED IN PERIOD
NUMBER PEOPLE SERVED 11 46
IMPACT RATE
1.57 6.13
1.73 9.75
ORGANIZATIONAL SERVICES
On Organization Issues 0 1
00On Employee Situations
Total Number of Consultations
On Employee Issues 0 0
On Organizational Issues 0 1
Total Number of Managers Consulted
FORMAL WORKPLACE REFERRALS 0 0
3 12 (Calls from employers, employees and family members deemed high risk related to substance use, suicide, domestic violence, work issues, mental health.)
RISK SITUATIONS
CRITICAL INCIDENTS
Number of Incidents
Number of Individuals Served
0 1
0 2
ONSITE TRAINING SERVICES
Number of Trainings Held
Number of Individuals Served
0 1
0 12
First Sun EAP Alliance, Inc.
UTILIZATION SUMMARY REPORT
Helping People Be Better At Work
02/01/2021 TO 04/30/2021Period: YTD: 08/01/2020 TO 04/30/2021
All Case TypesIncludes:
PERIOD YEAR TO DATE
# 0.00% # 0.00%
CASES OPENED ON
Employee Only 9 81.82 33 73.33
Employee & Family Member 0 0.00 1 2.22
Family Member Only 2 18.18 11 24.44
Other 0 0.00 0 0.00
Data Not Available 0 0.00 0 0.00
STATUS
Full Time 9 81.82 33 73.33
Part Time 0 0.00 0 0.00
As Needed 0 0.00 0 0.00
Temporary 0 0.00 0 0.00
Other 0 0.00 0 0.00
N/A Family Member 2 18.18 12 26.67
Data Not Available 0 0.00 0 0.00
REFERRED BY
Supervisor/HR Formal 0 0.00 0 0.00
Supervisor/HR Recommendation 1 9.09 1 2.22
Medical Dept. or Employee Health 0 0.00 0 0.00
Self 8 72.73 39 86.67
Other 2 18.18 5 11.11
CBA 0 0.00 0 0.00
Data Not Available 0 0.00 0 0.00
BEEN TO EAP PREVIOUSLY
No 7 63.64 25 55.56
Once 2 18.18 15 33.33
Twice 2 18.18 4 8.89
Three Times 0 0.00 0 0.00
Four Times 0 0.00 0 0.00
Five or More Times 0 0.00 0 0.00
Data Not Available 0 0.00 1 2.22
UTILIZATION SUMMARY REPORT
Helping People Be Better At Work
02/01/2021 TO 04/30/2021Period: YTD: 08/01/2020 TO 04/30/2021
All Case TypesIncludes:
PERIOD YEAR TO DATE
# 0.00% # 0.00%
CLIENT AWARE OF EAP FROM
Prior Participation 2 18.18 15 33.33
Newsletter Article 0 0.00 0 0.00
Posters 0 0.00 0 0.00
Payroll Stuffers 0 0.00 0 0.00
Brochures 6 54.55 17 37.78
Supervisor/HR Suggested 1 9.09 1 2.22
Co-Worker Suggested 0 0.00 1 2.22
Family Suggested 2 18.18 8 17.78
In Service Training/Orientation 0 0.00 1 2.22
Other 0 0.00 1 2.22
Magnets 0 0.00 0 0.00
Website 0 0.00 0 0.00
Data Not Available 0 0.00 1 2.22
1ST ISSUE AS PRESENTED BY CLIENT
Abuse / Addiction of Client
0 0.00Alcohol Abuse 0 0.00
0 0.00Drug Abuse 0 0.00
0 0.00Gambling 0 0.00
0 0.00Internet 0 0.00
0 0.00Sexual 0 0.00
0 0.00Abuse Other 0 0.00
Family
0 0.00Family Conflict 0 0.00
0 0.00Child 0 0.00
0 0.00Teen 0 0.00
0 0.00Parent / Child Relationship 1 2.22
0 0.00Domestic Violence 0 0.00
0 0.00Reaction to Illness 1 2.22
0 0.00Living w Abuse or Addiction 1 2.22
0 0.00Living w Emotional Problem 0 0.00
0 0.00Family Other 2 4.44
UTILIZATION SUMMARY REPORT
Helping People Be Better At Work
02/01/2021 TO 04/30/2021Period: YTD: 08/01/2020 TO 04/30/2021
All Case TypesIncludes:
PERIOD YEAR TO DATE
# 0.00% # 0.00%
Marital / Relationship
0 0.00Marital / Relationship 6 13.33
Emotional Issues
1 9.09Depression 5 11.11
1 9.09Anxiety 6 13.33
1 9.09Grief 2 4.44
5 45.45Emotional Other 8 17.78
Trauma and Abuse
0 0.00Physical Abuse 0 0.00
0 0.00Sexual Abuse 0 0.00
0 0.00Emotional Abuse 0 0.00
0 0.00Post Traumatic Stress 0 0.00
0 0.00Trauma Other 1 2.22
Work Related
0 0.00Relationship w co-workers 0 0.00
0 0.00Relationship w sup`v 0 0.00
0 0.00Work Place Violence 0 0.00
0 0.00Harrassment 0 0.00
0 0.00Job Performance 0 0.00
0 0.00Work Related Other 0 0.00
Medical Condition
0 0.00Medical Condition 0 0.00
EAP Financial
0 0.00Financial Planning 0 0.00
0 0.00Debt 0 0.00
0 0.00Financial Other 0 0.00
EAP Legal
2 18.18Legal 3 6.67
0 0.00Identity Theft 0 0.00
UTILIZATION SUMMARY REPORT
Helping People Be Better At Work
02/01/2021 TO 04/30/2021Period: YTD: 08/01/2020 TO 04/30/2021
All Case TypesIncludes:
PERIOD YEAR TO DATE
# 0.00% # 0.00%
Work / Life Balance
0 0.00Childcare 0 0.00
0 0.00Older Adult Services 0 0.00
0 0.00Lifestyle / Wellness 0 0.00
0 0.00Consumer Issues 0 0.00
0 0.00Travel / Recreation 0 0.00
0 0.00Home Repair 0 0.00
0 0.00Pet Care 0 0.00
0 0.00Education 0 0.00
0 0.00Work Life Other 0 0.00
No Personal Issue
0 0.00No Personal Issue 0 0.00
Other
0 0.00Eating Disorders 0 0.00
1 9.09Stress 8 17.78
0 0.00Not Listed 0 0.00
0 0.00COVID 19 0 0.00
Unspecified
0 0.00Data Not Available 1 2.22
UTILIZATION DATA
The 11 Open Cases above represent 10 Employee Units. The following Utilization Data is computed on Employee Units or the number of employees affected by these open cases.
There are 636 employees. The utilization rate for this reporting period is 1.57%. The utilization rate for the year-to-date data is 6.13%.
File details come from the government source that posted it. Updated .