Attachment IV - Past Performance Questionnaire.docx

DOCX document 22 KB Posted

Attached to
NOAA/OMAO - DirecTV Support Services for NOAA Fleet
Solicitation number
1305M221FNMAN0046
Issued by

About this file

This document contains a past performance questionnaire template for evaluation of contractors under Solicitation Number 1305M221FNMAN0046 for DirecTV support services for NOAA's fleet. The questionnaire includes three sections to rate quality of service, schedule, and management on a scale from exceptional to unsatisfactory. Respondents are instructed to return the completed questionnaire to Contract Specialist Jennifer Peters at NOAA by February 4, 2021.

The related federal contract opportunity is for DirecTV support services for NOAA's fleet. Questions regarding the requirement are due by January 29, 2021, with responses to be submitted to Jennifer Peters at NOAA by the closing date. The requirement is being issued by the Department of Commerce's National Oceanic and Atmospheric Administration.

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File Type Posted
Amendment 0001 - SF 30_.pdf PDF
Attachment I - SOW.pdf PDF
RFQ PACKAGE.pdf PDF
Attachment II - Pricing Schedule.xlsx XLSX spreadsheet
Attachment III - Past Performance Information Form (1).docx DOCX document

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Solicitation #: 1305M221QNMAN0046 Attachment: IV

PAST PERFORMANCE QUESTIONNAIRE

REFERENCE CONTRACT #: ___________________________

(Contract number of the Past Performance this information is based on)

Send Completed Questionnaire to Contract Specialist, Jennifer Peters at Jennifer.Peters@noaa.gov no later than February 4, 2021 at 11:00 AM Eastern Time.

1. QUALITY OF SERVICE

Assess the contractor’s performance to contract requirements, specifications, and standards of good workmanship (e.g. commonly accepted technical, professional, or environmental standards).

(Check the appropriate rating box.)

RATING
ADJECTIVAL RATING
DEFINITION

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

Comments:

2. SCHEDULE

Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g. efforts that contribute to or affect the schedule variance).

(Check the appropriate rating box.)

RATING
ADJECTIVAL RATING
DEFINITION

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

3. MANAGEMENT

Assess the integration and coordination of all activities needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior, and customer satisfaction.

(Check the appropriate rating box.)

RATING
ADJECTIVAL RATING
DEFINITION

Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory.

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions.

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective.

ADDITIONAL COMMENTS, IF ANY:

Rater’s Name: ___________________________ Rater’s Signature: ________________________ Date: ____________________________________

Send Completed Questionnaire to Contract Specialist, Jennifer Peters at Jennifer.Peters@noaa.gov by no later than February 4, 2021 at 11:00 AM Eastern Time.

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